Dear Mr. Richmond, Thank you for the 5-star review! We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future.Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Raul, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience was not up to your expectations. We understand the importance of providing a peaceful and comfortable environment for our guests, and we apologize for any inconvenience caused by noise from surrounding businesses or construction. Our restaurant is not yet fully operational at the moment but please expect improvement on our menu as we become fully operational this May. Your comments regarding the breakfast area, and transportation are duly noted, and we will address these areas to ensure improvements are made. We appreciate your input and hope to have the opportunity to better serve you in the future. Warmest Regards, Manpreet S.Guest Service Manager

Dear Ms. Kristine, Thank you for your wonderful review! We're delighted to hear that you found our parking convenient and enjoyed the delicious breakfast buffet with its variety of dishes. It's great to know that you found your room comfortable and spacious. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warmest Regards, Manpreet S.Guest Service Manager

Dear Ms. Kristine, Thank you for your wonderful review! We're thrilled to hear that you found our service and amenities excellent and that you felt you received great value for your money. Providing our guests with a memorable and enjoyable experience is our top priority, and we're delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Dong-Eok, We are saddened by the rating of 1 out of 5 during your most recent stay with us. I have personally reached out to you in order to get more details regarding your rating and we hope to hear back from you soon. Warmest Regards, Manpreet S.Guest Service Manager

Dear Ms. Virginia, Thank you for choosing Citadines Roces Quezon City. We understand that there was some misunderstanding about the extension you have booked since it was a different room category than your initial reservation. I have reminded my team to always clearly inform guest of the details in case a similar incident occurs. Despite this incident, we hope you give us a chance to welcome you back in the future!Warmest Regards, Manpreet S.Guest Service Manager

Dear Ms. Virginia, Thank you for the perfect 5 out of 5 rating! We are thrilled to learn that you love our place due to its cleanliness and friendly staff. We hope to welcome you back in the near future!Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Aaron, Thank you for choosing Citadines Roces Quezon City!We are thrilled to learn that you recommend us as a nice place to stay! We appeciate you taking the time to share your commendation of our friendly staff, and spacious room with everyone!We hope to welcome you back soon!Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Eduardo, Thank you for choosing Citadines Roces Quezon City! We are delighted to learn that you found our area to be nice with beautiful views, our staff to be professional and friendly, and our property to be very clean! Our pest control team is on top of the concern you have raised in our parking space. We hope to welcome you back soon!Warmest Regards, Manpreet S.Guest Service Manager

Dear Ms. Beth, Thank you for choosing Citadines Roces Quezon City! We appreciate the perfect 5 out of 5 rating and your kind words regarding our excellent location. Nico is especially glad to learn about how excellent his interaction with you was. We look forward to your next visit!Warmest Regards,Manpreet S.Guest Service Manager

Dear Ms. Beth, Thank you for the perfect 5-star rating! We hope to welcome you back soon!Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Vincent Paolo, Thank you for choosing Citadines Roces Quezon City! We are glad to learn that you've enjoyed peaceful nights during your most recent stay with us. We appreciate your kind words about the clean rooms, friendly staff, and great food. We look forward to welcoming you back soon!Warmest Regards, Manpreet S.Guest Service Manager

Dear Mr. Richmond, It is truly our goal to provide our guests with the best experience possible and we are glad to have achieved that during your stay! We look forward to your next visit!Warmest Regards, Manpreet S.Guest Service Manager

Dear Guest, We are thrilled to learn that you have had an amazing experience with us during your stay! Thank you for choosing Citadines Roces Quezon City and for your kind words about our excellent facilities, and friendly, responsive, and helpful staff. We appreciate you sharing your experience with everyone and we hope to welcome you back soon!Warmest Regards, Manpreet S.Guest Service Manager