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Opiniones sobre Brentwood Suites

2.5 out of 5
Brentwood Suites
6 Dr. G. Garcia Street, Brgy Paligsahan, Quezon City, Manila

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 111 de 250 opiniones" "
Evaluación: 8 - Bueno. 102 de 250 opiniones" "
Evaluación: 6 - Aceptable. 26 de 250 opiniones" "
Evaluación: 4 - Mediocre. 8 de 250 opiniones" "
Evaluación: 2 - Terrible. 3 de 250 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dennis Glenn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location. Smilingg staff. Reasonable price stay.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

BJ

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointing stay
Wifi was slow and randomly disconnecting. My partner could not even connect to the wifi. We saw baby cockroaches in our room. The shower gel and shampoo/conditioner dispensers were not working at all. Tv wasn't a smart tv. Breakfast food at 9am were already cold.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

James Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2024

8/10 Bueno

Teresita

Le gustó: Limpieza, personal y atención, servicios
It’s in a very strategic location in Q. C. Clean and friendly staff.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Simon

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Awesome staff. Clean and comfortable and great value. Highly recommended

8/10 Bueno

Juan Alexander

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Scott

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Bathroom overflows in the shower area....
The Bathroom shower floods and slow drainage. Body wash and shampoo dispenser was broken (informed them bu phone but seems not care to bother)....you need to change it. Have to ask for body wash refill and shampoo and was given travel size replacements. Very friendly staff tho. Internet Wifi was good.....
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cristina

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Leen

Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Gregory

Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Jacquelyn M.

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The breakfast was excellent - good food. The staff are friendly and helpful. Were not very happy with the cockroach infestation. It was not resolved the whole time we were there even after moving to another room. Toilet fixtures need to be updated.
Se hospedó 11 noches en abril de 2023
Respuesta de CRD - Front Office Supervisor el 13 may. 2023
Good Day! Dear Valued Guest, Greetings from Brentwood Suites! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Brentwood Suites. Our goal is always to exceed your expectations. Noted on your comments above, rest assured that it will be advised to the concerned department. Thanks again We hope to see you soon!

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best breakfast buffet. Clean comfortable bed. Friendly helpful staff.
Se hospedó 2 noches en abril de 2023
Respuesta de CRD - FOS el 13 may. 2023
Greetings from Brentwood Suites, Thank you for your review, we’re so glad to hear that you enjoyed your stay. It’s always great when we can help guests make the most of their time with us . Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Robert

Se hospedó 2 noches en abril de 2023

10/10 Excelente

NEIL JUPITER, VANCOUVER

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have been staying in Brentwood Suites whenever I go for vacation back home in Philippines. Overall, the place and staff are excellent. That is why I keep coming back. There was only one thing I can comment on this recent stay. I went to reception to borrow a pair of scissors that I could use quickly. I was told they never lend out a pair of scissors. That was disappointing.
Se hospedó 9 noches en marzo de 2023
Respuesta de CRD - Front Office Supervisor el 5 abr. 2023
Good Day! Dear Sir Neil, Greetings from Brentwood Suites! Thank you for taking the time to post a review of our property. We are so happy you enjoyed your time at Brentwood Suites. Our goal is always to exceed your expectations. noted on your comments above. Thanks again We hope to see you soon!

6/10 Aceptable

Reginald, Goodyear

Viajó con su familia
Le gustó: Personal y atención, servicios
King room was nice, Staff excellent, services excellent. However, it appears that maintenance left the ceiling cover above the exhaust fan adjar and we had roaches in the room. Over the 2 days we stayed, we killed about 5-6 roaches in the room. The morning we checked out there was a roach in the bathroom... I didnt bother to kill it, left for the housekeeping to see. That way, they would understand this review.
Se hospedó 2 noches en marzo de 2023
Respuesta de CRD - Front Office Supervisor el 6 abr. 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Rest assured that this will not happen again on your next visit. Thank you and have a nice day!

4/10 Mediocre

Charlène

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Wai

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have seen cockroach inthe room but overall the room looks clean.
Se hospedó 4 noches en marzo de 2023
Respuesta de CRD - Front Office Supervisor el 6 abr. 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Rest assured that this will not happen again on your next visit. Thank you and have a nice day!

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel
Bad Side: Room has small cockroach. Very strict for smokers, you are not allowed to smoke somewhere near entrance only on the street. Security guard will ask you to go somewhere for smoking. Don’t eat dinner at their restaurant, it takes almost an hour to cook. Good Side: front desk is very helpful. A receptionist with long hair is nice, she told me smoking is not good..bad for your health. She is kind. Bed is very comfortable and room clean properly. Good value for money.
Se hospedó 4 noches en marzo de 2023
Respuesta de CRD - Front Office Supervisor el 21 mar. 2023
Greetings from Brentwood Suites!Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Thank you and have a nice day!

10/10 Excelente

Jan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay in for the price
Se hospedó 1 noche en marzo de 2023
Respuesta de CRD - Front Office Supervisor el 21 mar. 2023
Thank you for choosing Brentwood Suites as a place to stay. We’re really grateful and appreciate you taking the time to share your comment with us.

10/10 Excelente

Iris Mae

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Efraim

Se hospedó 6 noches en febrero de 2023

10/10 Excelente

Christian

Se hospedó 5 noches en enero de 2023

8/10 Bueno

Walter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 11 noches en enero de 2023

8/10 Bueno

teresita, los angeles

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Pierre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
a very good modern hotel
Very nice hotel, good, fast staff. Location good for transportation and services. No noise. Internet fast cable connection. Room modern, comfortable. At 6th floor nice view. However, I had to fight coackroaches (with the spray that was provided to me). The sink is not practical and some pieces were broken. Bathroom has a clothesline, water flows well. Windows are blocked but the ventilation is very good (if you leave light on in bathroom) and the air con is good too (as always it is not possible to get a stable temperature above 20 degrees Celsius so you need to turn on off or wear clothes).
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

Dale, PHOENIX

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
This hotel is probably my favorite in Quezon City so far. The beds, bedding and pillows are very comfortable. Hot shower! Excellent high speed internet. And great location. The breakfast was acceptable. Not many selections, but overall ok. The only thing that is lacking in the room is the proximity of power outlets. There is only 1 at the desk. The wifi is taking 1 of the pugs and the light is taking the other. You have to unplug the light if wanting to plug in a laptop. There are 2 other outlets near the door. No outlets near the bed!!! When we come back, we will try to remember that we need to bring a 15 foot extension cord along with. :/

8/10 Bueno

Albert

8/10 Bueno

ALBERT

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service is excellent

4/10 Mediocre

datu abdelwin

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

LESLIE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very helpful.
Se hospedó 21 noches en agosto de 2022

8/10 Bueno

Michael

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención
Enjoyed our stay as in April, will definitely stay again, appreciate the staffs friendliness and eagerness to help.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

apolinar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Your staff
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Maria Zenaida, Chicago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was helpful, food was fair
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Jennifer

Viajó con su familia
Le gustó: Personal y atención
The restaurant in the property has a limited menu and yet they didn’t have what I picked 2 nights in a row.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Jelen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Over-all stay was really nice. Just a few note, saw one cotton swab on the floor near trash bin under the vanity table. bed sheets had stain marks.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Maria Zenaida, Chicago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay this time has improved compared to the one booked last Sunday.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Maria Zenaida, Chicago

We noticed lots of flies in the dining room. We had breakfast but was disappointed because of the flies. We brought it to the attention of the serving staf and front desk. We also saw two roaches in the room . Not good
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
바퀴벌레 많음. 3일 동안 10마리 잡았음. 방을 옮겨주었지만 소용 없었음.
Se hospedó 2 noches en agosto de 2022

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
A lot of cockroaches in the room
It made my stay in this hotel uncomfortable. It seems like hotel doesn't care of this.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Esperanza

Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Dann Dale

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

celso

Se hospedó 1 noche en julio de 2022

10/10 Excelente

edna

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and friendly staff. The room was average. Breakfast was good.
Se hospedó 7 noches en julio de 2022

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find and the hotel is beautiful. Only problem is with the aircon not cooling properly which we told the receptionist and they fixed it properly. The bed is comfy.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Thierry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Hasouri

Se hospedó 3 noches en junio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My stay in Brentwood was Okay, there is one room the aircon is good but when I was transferred to room 8008 the aircon is not cold and both room has a little warm shower. But the selling point of the Hotel is the quietness of location and safety.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Luz Carmel

Se hospedó 1 noche en mayo de 2022