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Opiniones sobre Sunbird Nkopola Lodge

2 out of 5
Sunbird Nkopola Lodge
14 Chilembwe Road, Club Makokola, Mangochi

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 4 de 24 opiniones" "
Evaluación: 8 - Bueno. 10 de 24 opiniones" "
Evaluación: 6 - Aceptable. 5 de 24 opiniones" "
Evaluación: 4 - Mediocre. 3 de 24 opiniones" "
Evaluación: 2 - Terrible. 2 de 24 opiniones" "

7,4/10

Limpieza

7,0/10

Personal y atención

6,4/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

James

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Winifred

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Hirotsugu

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
猿が遊びに来ました。
Se hospedó 1 noche en abril de 2022
Respuesta de Benedict Mndala -General Manager el 18 abr. 2022
Thank you very much for your feedback which we value so much. Monkeys are unique spot of our location you can look forward to during your next visit. We look forward to welcoming you back again soon.

10/10 Excelente

Samuel

Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Rhita, UK

Nkopola is beautiful only we didnt have to stay there. Expedia cancelled our booking the day we were meant to check in. We are very disappointed. Left us stranded. We rmailed to be refunded no reponse up to now.
Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en mayo de 2020

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Room service was slow. one time l waited for over an hour and a half for my dinner to be delivered to my room. was told that breakfast was served from 6.30am but this was not so. aT 6.30 AM the staff would still be busy bringing foof from the kitchen. This was inconviniencing as l had early morning starts. When l checked out on the 12th of February, l asked for my invoice to be sent to me by email. Up to now the invoice has not be sent
Se hospedó 7 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Overall dissapointing considering the cost of this hotel
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Blair

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Good view by the lake. Condition is old. Not worth paying that price for.
Se hospedó 3 noches en junio de 2019

6/10 Aceptable

Mwaka

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The view of the lake was pretty. The room was a 2* at best. I expected 3* at least. Very poor shower and at one stage I almost got burnt very badly whilst in the shower. Conference food was good but the hotel breakfast was not great. The cost of wine is exhorbitant - daylight robbery!!! Waiter service was way below standard - they need to spend a lot of time being trained. How is it acceptable that one has to wait 40minutes or more to receive their drinks order?
Se hospedó 4 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en abril de 2019

8/10 Bueno

Chris, Malawi

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Food
The lunch and dinners this time were not up to the quality expected. No options for diet drinks from Coke Zero to coke light for guests needing sugar free drinks. Pool was closed without notifying us when we made the booking.
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Heel mooi

8/10 Bueno

Fo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2017

4/10 Mediocre

Esmail, England

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Too expensive for the kind of rooms at this place.
Wanted to try out this place again having stayed here more than 10 years ago. Felt accommodations rates were too expensive and not worth the price I had to pay online. The Lodge did not get a confirmation email of my online booking. I had to forward the email I received online to reception for them to believe me that I had paid online!

2/10 Terrible

jo, new zealand

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It needs a complete makeover.
We had a deluxe room. The roof leaked so we needed to move out. Then the next room the toilet flooded then moved again to a room where the shower did not work then a massive rain storm effected the water which came out black. Shower and toilet too. The staff need massive re training in customer care they seemed not bothered and would not even break a smile. The buffet food was average and you did not have a wide range of choice. The deluxe rooms are quite a walk from the main hotel they need a cover along the paths especially when it's the rainy season and also a safe. Twice we wished to exchange money and they had no local currency and the ATM had no money. Service was awful too and the food took ages. We left a day early. We were paying Western Prices and got no value for the cost whatsoever. There was no visual management either.

8/10 Bueno

Hermes

Le gustó: Estado de la propiedad e instalaciones

8/10 Bueno

A, UK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent position
Unfortunately we were told only rooms available were up several flights difficult outside stairs although we had booked several months on advance. Plugs in impossible places which meant unable to use kettle. However as soon as we asked about this staff immediately bought extension lead. Felt it should have been thought about. tap came off in hand. Staff exceptionally helpful and sorted all problems

10/10 Excelente

Steve, Swansea UK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location right on the lake shore.
Great hotel with good facilities, well maintained and great gardens. Food was good and service excellent, staff very friendly and helpful. Room was good with AC and own bathroom and outside patio area with chairs and table. Nice bar area overlooking the lake.

6/10 Aceptable

John, London

Le gustó: Estado de la propiedad e instalaciones
Nkopola revisited
Returned to Malawi for a holiday 25 years after leaving the country (after working there for 4 years). Spent 2 nights at Nkpola, where my wife and I had last stayed 25 years ago. Arriving just after the Presidential Elections (with the result still to be determined), the hotel was deserted. We were the only guests staying there the first night. But Reception was not very welcoming and initially gave us one of the few chalets without a beach view. We requested a lakeside chalet and one was, eventually, found.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación