Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 406 de 595 opiniones" "
10 - Excelente
406
Evaluación: 8 - Bueno. 123 de 595 opiniones" "
8 - Bueno
123
Evaluación: 6 - Aceptable. 35 de 595 opiniones" "
6 - Aceptable
35
Evaluación: 4 - Mediocre. 21 de 595 opiniones" "
4 - Mediocre
21
Evaluación: 2 - Terrible. 10 de 595 opiniones" "
2 - Terrible
10
9,4/10
Limpieza
9,2/10
Personal y atención
9,0/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Cliente verificado
Viajó con su pareja, Viajó por negocios
19 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a excellent place
Cliente verificado
Se hospedó 1 noche en agosto de 2021
Respuesta de Jennifer S, Front Desk Supervisor el 22 ago. 2021
Thank you for your kind words about our hotel. We hope to see you again when you're in the Manchester area.
10/10 Excelente
ruben
28 jun. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ruben
Se hospedó 1 noche en junio de 2021
Respuesta de Jennifer S, Front Desk Supervisor el 29 jun. 2021
Dear Guest, Thank you for leaving us such a nice review. We hope to see you again whenever your travels bring you back to our Tru-ly unique hotel.
10/10 Excelente
Elizabeth
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was spotless , beautiful, updated . Free breakfast included . Great hotel . Would highly recommend
Elizabeth
Se hospedó 1 noche en abril de 2024
Respuesta de Matthew Richman- Assistant General Manager el 2 may. 2024
Thank you so much for your kind review! We're thrilled to hear that you found our hotel spotless, beautiful, and updated. We're also glad you enjoyed our free breakfast. Your recommendation means a lot to us and we hope to welcome you back soon. Safe travels!
6/10 Aceptable
Gerardo, Bedford Corners
Viajó con su pareja
17 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Our room was not cleaned after the first night
Gerardo
Se hospedó 2 noches en abril de 2024
Respuesta de Matthew Richman- Assistant General Manager el 20 abr. 2024
hank you for bringing this to our attention. We sincerely apologize for the oversight and any inconvenience it may have caused. Providing a clean and comfortable room is our top priority, and we take your feedback seriously. We will address this issue with our housekeeping team to ensure that it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to make it up to you on a future visit. Thank you for choosing our hotel.
10/10 Excelente
Amanda
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk was super helpful!
Amanda
Se hospedó 1 noche en abril de 2024
Respuesta de Matthew Richman- Assistant General Manager el 15 abr. 2024
Thank you so much for your kind words about our front desk team! We're delighted to hear that they were able to assist you during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
8/10 Bueno
Kimberly
Viajó en grupo
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I chose this property due to its close proximity to NHSU Arena as it was within walkable distance.
Kimberly
Se hospedó 1 noche en abril de 2024
Respuesta de Matthew Richman- Assistant General Manager el 8 abr. 2024
Thank you for choosing our hotel for your recent stay and for highlighting the convenient proximity to the SNHU Arena. We understand the importance of location when selecting accommodations, and we are pleased that our hotel met your needs in this regard. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
8/10 Bueno
Susan
Viajó con su pareja
7 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was nice enough for a one night stay but the pillows were terrible. Way too soft. Bring your own if you have back/neck issues
Susan
Se hospedó 1 noche en abril de 2024
Respuesta de Matthew Richman- Assistant General Manager el 8 abr. 2024
Thank you for your recent stay and for sharing your feedback with us. We apologize for the inconvenience caused by the pillows not meeting your expectations. We understand the importance of a comfortable sleep experience, especially for those with back or neck issues. Please know that we take your feedback seriously, and we will look into improving the pillow options available to our guests. We appreciate your valuable input and hope to have the opportunity to serve you better in the future.
10/10 Excelente
Israel
Viajó con su pareja
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel and staff overall were very friendly and inviting but the noise from other guests that stayed there was a little inconvenient. Hotel was very close to many restraunts and the event we went to, however a little bit of a pain to drive around.
Israel
Se hospedó 1 noche en marzo de 2024
Respuesta de Molly el 2 abr. 2024
Thank you for staying with us at Tru Manchester Downtown. Guest noise can certainly alter your experience and I am sorry to hear the issue. Hope you will come back and ask for an end room where the noise might not be as bad.
10/10 Excelente
Steve
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walking distance to everything
Steve
Se hospedó 1 noche en marzo de 2024
Respuesta de Molly el 1 abr. 2024
Thank you for staying. The hotel is in a great location so close to many activities. Hope to see you again soon.
10/10 Excelente
Christine
30 mar. 2024
Christine
Se hospedó 6 noches en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 20 abr. 2024
Thank you for taking the time to leave your review. If you would provide any feedback, it would be greatly appreciated. We value al our guest input so that we can provide an enjoyable and comfortable stay. Thank you again for your time.
10/10 Excelente
Cynthia S
Viajó con su pareja
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Modern but tasteful and comfortable.
Cynthia S
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 25 mar. 2024
Thank you for taking the time to leave us a review. We appreciate your kind words about our modern and tasteful accommodations. We strive to create a comfortable experience for all our guests. We hope to have the pleasure of welcoming you back in the future.
10/10 Excelente
FRANK
24 mar. 2024
FRANK
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 14 abr. 2024
Thank you for taking the time to leave your review. If you would provide any feedback from your stay, it would be greatly appreciated. We value all our guest input so that we can provide an enjoyable and comfortable stay. Thank you again for your time.
10/10 Excelente
Mia
Viajó en grupo
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I truly enjoyed my stay at this establishment. It was clean, quiet, and had everything you needed. Would stay again!
Mia
Se hospedó 1 noche en marzo de 2024
Respuesta de Tru Management el 19 mar. 2024
Thank you for staying. Glad you had a great stay we hope to see you again soon.
10/10 Excelente
Nancy
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nancy
Se hospedó 3 noches en marzo de 2024
Respuesta de Tru Management el 19 mar. 2024
Thank you for staying with us, Hope to see you again when you are in the area
10/10 Excelente
Raluca
11 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Raluca
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 11 mar. 2024
Thank you so much for your excellent review! We truly appreciate your kind words and are delighted to hear that you had a wonderful experience at our hotel. It was our pleasure to serve you, and we hope to have the opportunity to welcome you back again in the future. Thank you for choosing our hotel!
10/10 Excelente
jason
Viajó con su pareja, Viajó en grupo
11 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I actually don't understand how this is only a 2 star hotel. It's nicer than most 4 stars that I've stayed in.
jason
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 11 mar. 2024
Thank you for your feedback! We are thrilled to hear that you found our hotel to be nicer than many 4-star establishments. We strive to provide a high level of comfort and service to all of our guests. Your kind words are truly appreciated. We hope to have the pleasure of hosting you again in the future. Thank you for choosing our hotel!
8/10 Bueno
Denny
10 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall great nice hotel Manchester just not what it used to be
Denny
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 13 mar. 2024
Thank you for taking the time to leave your feedback. We are pleased you found our hotel accommodating. We are sorry to hear that Manchester isn't what it used to be. It's interesting how things change over time, some for the good and some for the not so good. We hope to see you again in the future so you can enjoy yourself at our hotel. Thank you again for your time.
10/10 Excelente
Gilda
Viajó con su familia
10 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice & helpful staff. Very clean in room and throughout the establishment.
Gilda
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 10 mar. 2024
Thank you so much for your kind review! We're thrilled to hear that you found our staff helpful and enjoyed the cleanliness of our establishment. We appreciate your feedback and hope to welcome you back in the future!
10/10 Excelente
Nicole
Viajó con su pareja
2 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved how close this is to everything downtown! Great time
Nicole
Se hospedó 1 noche en marzo de 2024
Respuesta de Matthew Richman- Assistant General Manager el 3 mar. 2024
Thank you for your review! We're glad to hear that you enjoyed our convenient downtown location and had a great time. Being close to everything certainly adds to the overall experience. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future. Safe travels!
8/10 Bueno
Gerardo
Viajó por negocios
1 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Modern
Gerardo
Se hospedó 11 noches en febrero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 2 mar. 2024
Thank you for your review of our hotel. We appreciate your feedback and are delighted to hear that you found our hotel to be modern. We strive to provide a modern and comfortable experience for all of our guests. We look forward to welcoming you back in the future.
8/10 Bueno
Isaac
Viajó con su familia
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
cleanliness
Isaac
Se hospedó 2 noches en febrero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 24 feb. 2024
Thank you for taking the time you leave your review. If you would provide us with more feedback about your stay, it would be greatly appreciated. We value all our guests input so that we can provide an clean and comfortable stay. Thank you again for your time.
10/10 Excelente
Omar, lawrence
Viajó con su familia
18 feb. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Easy to find
Omar
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 19 feb. 2024
Thank you for choosing our hotel and for your kind review! We're delighted to hear that you found us easy to find. It's our goal to provide a convenient and accessible location for our guests. We appreciate your feedback and hope to welcome you back again in the future!
10/10 Excelente
Mark, Big Pine Key
9 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Did not like that Hilton Charges to park in their designated parking lot. Just another way to add more fees.
Mark
Se hospedó 1 noche en febrero de 2024
Respuesta de Tru Management el 9 feb. 2024
Thank you for staying at Tru Manchester. I understand your concerns regarding the parking fee. Many downtown hotels like ours, don't own their parking lot. We can't always include it in the room costs since many don't drive or rent cars. Hope we will see you again soon.
8/10 Bueno
Michael
8 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reasonable property. Certainly not expensive.
Michael
Se hospedó 1 noche en febrero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 8 feb. 2024
Thank you for staying with us and for your reasonable review. We appreciate your feedback and are glad to hear that you found our property to be a good value. We hope to have the opportunity to welcome you back in the future.
10/10 Excelente
Addison
Viajó en grupo
8 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff, quiet and peaceful, close to everything downtown, awesome inclusive breakfast 😋
Addison
Se hospedó 4 noches en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 8 feb. 2024
Thank you so much for taking the time to leave us a review! We are delighted to hear that you found our staff to be friendly, enjoyed the peaceful atmosphere and convenient location of our hotel, and especially loved our inclusive breakfast. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.
10/10 Excelente
Cliente verificado
Viajó en grupo
3 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 4 feb. 2024
Thank you for taking the time to leave your review. If you would provide any feedback from your stay, it would be greatly appreciated. We value all our guests input so that we can ensure a comfortable and relaxing stay. Thank you again for your time.
8/10 Bueno
Jonathan James
30 ene. 2024
Jonathan James
Se hospedó 2 noches en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 22 mar. 2024
Thank you for taking the time to leave your review. If you would provide any feedback from your stay, it would be greatly appreciated. We value all our guest input so that we can ensure a relaxing and comfortable stay. Thank you again for your time.
8/10 Bueno
Erika
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is so new, the rooms smell like paint. They are extremely clean, but cold and noisy due to seemingly little sound insulation. Staff is lovely. Breakfast is beyond terrible.
Erika
Se hospedó 2 noches en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 29 ene. 2024
Thank you for taking the time to share your experience with us. We appreciate your kind words about our staff and the cleanliness of our rooms. We apologize for any inconvenience caused by the smell of paint and the noise level. We did have some rooms recently painted within the last week. We are continuously working to improve our sound insulation and address. Additionally, we apologize that our breakfast did not meet your expectations. Your feedback helps us identify areas for improvement, and we will certainly take it into consideration. We hope you will give us another chance to exceed your expectations in the future.
10/10 Excelente
Jennifer
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location with the necessary amenities.
Jennifer
Se hospedó 3 noches en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 29 ene. 2024
Thank you for your review! We appreciate your kind words about our hotel's location and amenities. It was a pleasure to have you as our guest, and we hope to welcome you back again soon.
10/10 Excelente
Scott
23 ene. 2024
Scott
Se hospedó 1 noche en enero de 2024
Respuesta de Matt Richman- Assistant General Manager el 18 feb. 2024
Thank you for taking the time to leave your review. If you would provide any feedback from your stay with us, it would be greatly appreciated. We value all our guests feedback so we can ensure a comfortable and relaxing stay. Thank you again for your time.
10/10 Excelente
Matthew
Viajó con su familia
13 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Manchester is a great walkable town and this hotel is in the center of it all with easy access to the highway where you can drive a short distance to mountains, beaches, or Boston within an hour.
Matthew
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 13 ene. 2024
Dear valued guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed the convenient location of our hotel in the heart of Manchester. It's great to know that you found our town to be walkable and that our hotel offers easy access to the highway for exploring nearby attractions such as mountains, beaches, and Boston. We appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,The Hotel Management
10/10 Excelente
Cara
Viajó con su familia y niños pequeños, Viajó con su familia
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cara
Se hospedó 1 noche en enero de 2024
Respuesta de Matthew Richman- Assistant General Manager el 8 ene. 2024
Thank you for taking the time to leave your review. If you would provide any feedback, it would be greatly appreciated. We value all our guests feedback so that we can share with your staff to ensure we provide a great guest experience. Thank you again for your time.
8/10 Bueno
john
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fit our needs perfectly at a great price
Hotel lobby was very modern and welcoming. Staff were helpful and pleasant. Room was smallish but clean, modern , and well-appointed, especially for the price.
john
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 7 ene. 2024
Dear valued guest,Thank you for your positive review! We're thrilled to hear that you found our hotel lobby to be modern and welcoming, and our staff helpful and pleasant. We're glad that your room, although on the smaller side, was clean, modern, and well-appointed, especially considering the price. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,The Hotel Management
10/10 Excelente
Michael
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Michael
Respuesta de Matthew Richman- Assistant General Manager el 8 feb. 2024
Thank you for taking the time to leave your review. If you would provide any feedback from your stay, it would be greatly appreciated. We value all our guests input so that we can continue to provide an enjoyable and comfortable stay. Thank you again for your time.
10/10 Excelente
Joyciane
Viajó con su pareja
21 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Joyciane
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 22 dic. 2023
Thank you for taking the time to leave your review. If you would provide any feedback, it would be greatly appreciated. We value all our guest feedback so that we can share with our staff to maintain guest satisfaction. Thank you again for your time.
2/10 Terrible
Kevin
Viajó con su pareja, Viajó por negocios
8 dic. 2023
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Booked a King room thru Orbitz, and showed up and they had none available and really could have cared less. Their response was, when you book thru Orbitz, its kinda take what you get. Not a good response at all and was turned off by their attitude. Other than that, hotel is newer, modern and clean.
Kevin
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 9 dic. 2023
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your room reservation and the attitude you encountered from our staff. This is not the level of service we strive to provide, and we apologize for falling short in this instance. Please be aware the notes on your reservation stated that 2 double beds were requested. We appreciate your compliments on our newer, modern, and clean hotel. We will address your concerns internally to ensure that this does not happen again in the future. We hope to have the opportunity to welcome you back and provide you with a more positive experience.
10/10 Excelente
Kira
Viajó con su familia
3 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kira
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 9 dic. 2023
Thank your for taking the time to leave your review. If you would provide any feedback in regard to your stay, it would be greatly appreciated. We value all our guests feedback so that we can share with our staff. This gives us the opportunity to provide great service and a comfortable stay. Thank you again for your time.
10/10 Excelente
Marianne
Viajó con su familia
2 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was clean and modern. The staff and breakfast service was excellent.
Marianne
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 9 dic. 2023
Thank you for your positive review! We're thrilled to hear that you found our hotel clean and modern. We're also glad to hear that our staff provided excellent service and that you enjoyed our breakfast offerings. We appreciate your kind words and hope to have the opportunity to welcome you back for another excellent stay in the future. Safe travels!
10/10 Excelente
Jenny, Keene
30 nov. 2023
Le gustó: Limpieza, personal y atención
2nd time staying here very comfortable
Jenny
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 2 dic. 2023
Thank you for being a returning guest and for your kind review! We're delighted to hear that you found our hotel very comfortable during your stay. We appreciate your continued support and look forward to welcoming you back for another enjoyable experience in the future. Safe travels!
10/10 Excelente
Beth
Viajó en grupo
27 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and quiet.
Beth
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 2 dic. 2023
Thank you for your review! We're glad to hear that you found our hotel clean and quiet during your stay. Providing a peaceful and clean environment for our guests is a top priority for us. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future. Safe travels!
2/10 Terrible
Anthony
26 nov. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Ventilation très bruyante… chambre salle et inconfortable
Anthony
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 2 dic. 2023
Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que vous avez été dérangé par le bruit de la ventilation et que vous avez trouvé la chambre sale et inconfortable. Votre confort est important pour nous, et nous nous excusons de ne pas avoir répondu à vos attentes. Votre commentaire sera pris en compte pour améliorer nos services. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus agréable à l'avenir.
10/10 Excelente
Anne
Viajó con su familia
25 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would definitely stay here again. safe, quiet and convenient.
Anne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 2 dic. 2023
Thank you for your positive feedback! We're thrilled to hear that you had a safe, quiet, and convenient stay with us. We appreciate your kind words and would be delighted to welcome you back for another enjoyable experience in the future. Safe travels!
8/10 Bueno
Bonnie
25 nov. 2023
Great proximity to SNHU Arena and restaurants.
Bonnie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 2 dic. 2023
Thank you for your positive review! We're glad to hear that our hotel's proximity to SNHU Arena and restaurants worked well for you. We appreciate your feedback and hope to have the opportunity to welcome you back for another convenient stay in the future. Safe travels!
10/10 Excelente
sarah
Viajó con su familia
25 nov. 2023
The staff is outstandingly kind and helpful.
Complimentary cookies, hot chocolate and coffee!
Pristine rooms with quiet corridors and a watchful security guard on the grounds-wow!
Close to SNHU & friendly cafes like The Bridge.
With a noon checkout!!
Honestly-amazing.
sarah
Se hospedó 3 noches en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 27 nov. 2023
Thank you for your amazing review! We're thrilled to hear that you had a wonderful experience with our kind and helpful staff. We're glad you enjoyed the complimentary cookies, hot chocolate, and coffee. It's great to know that you found our rooms pristine, corridors quiet, and appreciated the presence of our security guard. We're delighted that our location near SNHU and friendly cafes like The Bridge worked well for you. Lastly, we're glad our noon checkout time added to your overall satisfaction. We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay in the future. Safe travels!
10/10 Excelente
Evelyn
24 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Evelyn
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 17 dic. 2023
Thank you for taking the time to leave your review. If you would provide feedback about your stay, it would be greatly appreciated. We value all our guest feedback so that we can ensure an enjoyable stay. Thank you again for your time.
10/10 Excelente
sarah
Viajó con su familia
21 nov. 2023
Le gustó: Estado de la propiedad e instalaciones
The hotel is gives easy access to the surrounding area.
sarah
Se hospedó 3 noches en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 24 nov. 2023
Thank you for your positive review! We're glad to hear that our hotel provided easy access to the surrounding area. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another convenient stay. Safe travels!
10/10 Excelente
Richelle
Viajó con su pareja
20 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are spacious and comfortable. Very clean. My only complaint would be that the heating was very loud. It woke us up each time it cycled on at night. The staff were very helpful and pleasant.
Richelle
Se hospedó 3 noches en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 24 nov. 2023
Thank you for your feedback! We're glad to hear that you found our rooms spacious, comfortable, and clean. We apologize for any inconvenience caused by the loud heating system during your stay. We appreciate your understanding and are pleased to hear that our staff were helpful and pleasant. Your comments will be taken into consideration as we continue to improve our accommodations. We hope to have the opportunity to welcome you back for a more peaceful experience in the future.
10/10 Excelente
Lance
20 nov. 2023
Lance
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 17 dic. 2023
Thank you for taking the time to leave your review. If you would provide feedback about your stay, it would be greatly appreciated. We value all our guest feedback so that we can ensure an enjoyable stay. Thank you again for your time.
8/10 Bueno
Cliente verificado
Viajó en grupo
15 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 18 nov. 2023
Thank you for taking the time to leave your review. We would appreciate any feedback you have from your stay with us. We value all our guests feedback so that we can share with our staff. This helps us to ensure guest satisfaction. Thank you again for your time.
10/10 Excelente
Melanie Morrison
Viajó con su pareja
14 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tru was close to walk to the concert venue; we will definitely be staying there again!
Melanie Morrison
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matthew Richman- Assistant General Manager el 18 nov. 2023
Thank you for your positive review! We're thrilled to hear that you found our hotel's proximity to the concert venue convenient and that you had a great experience with us. We appreciate your kind words and look forward to welcoming you back on your next visit. Safe travels!