Serge | The Heim

Summary:

Welcome to Serge! A stylish two-bedroom apartment designed with warm, earthy tones for a relaxed and comfortable stay. The space features a king-size bed, a set of single bunk beds, and two full bathrooms, making it ideal for families, friends, or small groups.



The bright living area includes a sofa bed. The apartment can host up to six guests with ease. Whether you’re visiting for work or a city break, Serge offers a cosy and practical base in a beautifully designed setting.



The Space:

KITCHEN AND DINING AREA

The kitchen is fully equipped with everything you need to prepare meals during your stay, including a fridge freezer, oven and grill, microwave, dishwasher, Nespresso machine, kettle, toaster, and ceramic hob.



Complimentary Nespresso capsules, tea, coffee, sugar, milk sachets, oil, and salt and pepper are also provided for your convenience.



Enjoy a cosy dining table that comfortably seats five to six guests, perfect for sharing meals together.



BEDROOMS

The ensuite bedroom features a luxurious king-size bed with blackout blinds for a restful night’s sleep, along with a stylish wardrobe for storage. The second bedroom includes two single bunk beds, ideal for additional guests or families.



SOFA BED

The sofa converts into a comfortable double sofa bed. Depending on the number of guests on your reservation, you may need to contact our customer service team to arrange the setup, and additional charges may apply. If you are unsure whether your rate includes the sofa bed or would like full details of our policy, please refer to our terms and conditions.



BATHROOMS

There are two full bathrooms, each featuring a modern rainfall shower. We provide bath towels and hand towels, along with complimentary shampoo, conditioner, and hand soap.



LIVING AREA

The living area offers a comfortable space to relax, complete with a Smart TV with Sky Cable, Sky Sports, Sky Cinema, and Netflix for your entertainment.



LOCATION AND PARKING

The property is located in the vibrant Northern Quarter of Manchester, within walking distance of some of the city’s best bars, restaurants, and shopping areas. A public car park is conveniently located on Oldham Street, M4 5AA. Charges may apply.



Guest Access:

Upon booking with us, you will receive access to your personalised Guest Pass. The Guest Pass is powered by Enso Connect – an Airbnb trusted partner. Here you will receive your check-in instructions including any access codes, Wi-Fi details, local recommendations (& exclusive discounts!) and much more. You will receive a link to your Guest Pass in your booking confirmation message.



In order to protect both the property and you, our valued guest, you must complete either a mandatory deposit authorisation hold of £250 or a £40 non-refundable damage waiver (Please note that the Damage Waiver option is not available for bookings placed within 24 hours of check-in, or for stays of 28+ days or more). This can be done on a card of your choosing via the Guest Pass. If you select the deposit authorisation hold, no monies are taken from your card unless damages are caused during your stay, or additional fees are incurred. This may be for things such as late check-out, undeclared guests, and/or extra nights. The deposit authorisation hold is usually released within 1 working day of check-out.



Kindly ensure that your Guest Pass verification and deposit authorisation hold or damage waiver are complete prior to your check-in, as you will not be able to access the apartments until this is complete.



The Neighborhood:

We hope to make your stay at The Heim a unique experience that you’ll never forget. We offer a range of curated recommendations, exclusive discounts, and local guidebooks on your personalised Guest Pass (Tip: the link can be found in your booking confirmation). Our team have shared their favourite places to eat and drink in Manchester for your convenience!



Getting Around:

This property is located in Manchester’s city centre district of Prime Deansgate and Castlefield. Manchester’s central bar and retail district is within walking distance. There is a public car park located at Bridgewater Street - charges may apply.



Other Things to Note:

We ask our guests to kindly respect our neighbours.



We also encourage you to read our house rules for full transparency of our terms & conditions prior to booking.



The sofa can be converted into a comfortable double sofa-bed. Depending on the booked number of guests on your reservation, you may need to contact our customer service team, who are on-hand to arrange a sofa-bed set-up, where additional charges may apply. If you’re unsure whether you have a sofa-bed inclusive rate or for full details of our sofa-bed policy, please refer to our terms and conditions.



This property is in a city centre location, inside a multi-dwelling building with other occupiers. There is the potential for noise expected in a city, as well as noise from other occupiers of the building.



A note on the neighbourhood atmosphere:



This residence is located inside our aparthotel on Oldham Street, one of Manchester’s most vibrant and characterful stretches, surrounded by independent shops, cafés, restaurants and late-night bars. With that energy comes a lively soundtrack, and guests may notice some street noise at different times of day and into the evening. We’ve done our best to create a comfortable space to unwind in the heart of the city, and we recommend light sleepers consider bringing earplugs, just in case.



Other optional extras are available for an additional fee. We provide services such as private chefs, laundry & dry cleaning, early check-ins, late check-outs, and much, much more.



This home is pet-friendly. If you wish to bring your furry friend(s), there will be a small flat rate fee of £25.00, which helps us cover the cost of the additional cleaning requirements post your stay.



There is no lift/elevator in the building. Access to all apartments is via stairs only.



Interaction with Guests:

Our team is available Sat-Thurs from 09:00 to 20:00, and on Fridays from 09:00 to 22:00. Whether you prefer to speak with us in the third party booking platform, call us, chat us, or email, we are here to assist with any questions you may have.