2/10
This trip was booked well in advance, and we were looking forward to our stay. Unfortunately, the day before our arrival, a wildfire blocked the main road into Mammoth. Given the circumstances, we reached out to the host the night before to inquire about the possibility of rescheduling.Despite multiple attempts, we were unable to reach him for several hours, extending into the next day. When we finally did make contact, the host was immediately confrontational—raising his voice and speaking in an unprofessional manner. Rather than showing understanding given the emergency situation, he dismissed our concerns, laughed at our request, and abruptly ended the call.Unfortunately, VRBO was equally unhelpful in resolving the issue. Despite the unforeseen and dangerous conditions, they offered little support or flexibility, which only added to our frustration.We were deeply disappointed by both the host’s behavior and VRBO’s lack of assistance. Based on this experience, we would not recommend this host or booking through VRBO.
Ashley D.
Se hospedó 3 noches en mayo de 2025