It would have been nice if the description included the fact that there are 2 1/2 flights of icy stairs to this unit. When the ice melts off the roof it directly falls on the stairs so there is a line of solid ice each morning which runs the length of the stairs. I had to clear it everyday with my snow shovel because we had small children and every time out of the unit was quite the ordeal. In fact, one of the dads slipped on the ice and landed 4 stairs down on the landing. Also, we were not allowed to check in any earlier than 4 pm due to housekeeping. We waited till 4pm, picked up keys then when we got there none of the bed linens had been changed. Kinda weird looking at unmade beds that someone else slept in. Reservation co. refunded the cleaning deposit. It is a great location to Canyon Lodge, had ample wood and was otherwise clean, but the stairs are a pain. As for broken items, the Master Bath had a faulty toilet, master bedroom had wall heater that sounded like an airplane taking off, (a little lubricant on the fan motor might do the trick). Microwave oven had broken handle that appeared to have been glued back multiple times. The garage door was not operational via remote, it looked like someone backed into it. We had to manually open and close it. Only 2 people fit in the kitchen at any point in time but it is stocked well enough with plates, pans, utensils, cleaning supplies and dish washer detergent. The coffee maker takes cone shaped filters not basket type. The living space is good for 2 small families but the 2 wooden support beams in the living area are kinda distracting. They kinda ruin the view of the wooden stove unless you're right in front of it. Overall it was ok. Would I stay at this particular unit again? Probably not, mostly due to the 2 1/2 flights of stairs. We're chronic over packers so after the 10th up and down it got tedious. Oh, the view is nice from the Master Bedroom which is another flight of stairs up.