Área de parrillas y picnic

Opiniones sobre Mammoth Mountain Inn

3 out of 5
Mammoth Mountain Inn
10400 Minaret Rd, Mammoth Lakes, CA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 404 de 1001 opiniones" "
Evaluación: 8 - Bueno. 309 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 156 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 75 de 1001 opiniones" "
Evaluación: 2 - Terrible. 57 de 1001 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Sergio

Se hospedó 3 noches en diciembre de 2023
Respuesta de Thomas E. el 31 dic. 2023
Dear Sergio, Thank you for the feedback on your recent stay, and I am happy to see that you enjoyed your time with us! I do see that you rated your stay a "3 out of 5" and I am curious to know if you would mind sharing any additional details that could have made your stay a "5 out of 5"? Once again, thank you for your feedback, and I hope you will visit us again the next time your travels bring you to Mammoth.

4/10 Mediocre

Javier

Se hospedó 1 noche en agosto de 2023
Respuesta de Thomas E. el 25 ago. 2023
Dear Javier, Thank you for taking the time to provide feedback on your stay, and I am sorry to see that we fell short of meeting your expectations with us. I see you rated your stay a "2 out of 5" and I am curious to know if you would mind sharing any additional information that could have made your stay a "5 out of 5"? Once again, thank you for the feedback, and I hope you will visit us again the next time your travels bring you to Mammoth.

10/10 Excelente

Ignacio

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
X
Se hospedó 1 noche en septiembre de 2022
Respuesta de Thomas E. Rooms Division Manager el 9 oct. 2022
Dear Ignacio, Thank you for the feedback on your recent stay, and I am delighted to see you enjoyed your time with us! If you have any additional feedback please do not hesitate to reach out directly. Once again, thank you for the feedback on your stay with us, and I hope you will visit us again the next time your travels bring you to Mammoth!

10/10 Excelente

Gabriela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen lugar para hospedarse
Se hospedó 1 noche en septiembre de 2022
Respuesta de Thomas E. Rooms Division Manager el 18 sept. 2022
Dear Gabriela, Thank you for taking the time to provide feedback on your recent stay with us, and I am happy to hear you had a great experience with us. I hope you enjoy the rest of your travels, and will visit us the again soon!

2/10 Terrible

Guillem

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022
Respuesta de Rick E. el 31 ago. 2022
Thank you for your review of The Mammoth Mountain Inn. We see that your stay was not great. If you have the time we would be happy to recieve any feedback on how we could have improved your experience.

8/10 Bueno

Roxana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Thomas E. Rooms Division Manager el 30 ene. 2022
Dear Roxana, Thank you for taking the time to provide feedback on your recent stay with us. I see you rated your stay an "8 out of 10" and am curious to know if you would mind sharing additional details that could have made your stay a "10 out of 10"? We hope to welcome you back the next time your travels bring you to Mammoth!

10/10 Excelente

Noe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de Thomas E. Rooms Division Manager el 24 jul. 2021
Dear Noe, Thank you for taking the time to provide feedback on your recent stay at the Mammoth Mountain Inn and I am delighted to see you enjoyed your stay! We hope to welcome you back to the property the next time your travels bring you to Mammoth!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
El lugar es bonito, el hotel bastante viejo pero en condiciones adecuadas, es extraño que no tenga aire acondicionado que el huésped pueda regular , los colaboradores amables todos aunque a los de recepción les falta un poco de capacidad
Se hospedó 1 noche en julio de 2021
Respuesta de Thomas E. Rooms Division Manager el 23 jul. 2021
Estimado Anónimo, Gracias por tomarse el tiempo para brindar comentarios sobre su estadía reciente con nosotros. Nuestro hotel fue construido a fines de la década de 1950 y hemos estado actualizando continuamente el edificio durante los últimos años para asegurarnos de que estamos entregando el mejor producto posible a nuestros huéspedes. Le agradecemos su reseña y esperamos darle la bienvenida la próxima vez que sus viajes lo traigan a Mammoth.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Hotel con excelente ubicación para ski, pero es viejo, baño pequeño, buenas camas. Pagas ubicación
Se hospedó 4 noches en marzo de 2021
Respuesta de Rick E. el 9 may. 2021
Gracias por su reseña positiva de The Mammoth Mountain Inn. Siempre estamos trabajando para mejorar la calidad de nuestro hotel. Esperamos que vuelva a estar con nosotros en el futuro.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en febrero de 2020

8/10 Bueno

Cynthia, Carlsbad

Viajó con su familia
Le gustó: Limpieza, personal y atención
it's a beautiful scenic space, but they ran out of a lot of food items during our stay there. Staff was super friendly and accommodating though.
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas E. el 3 may. 2024
Dear Cynthia, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your time with us! I want to extend my apologies about running out of some food items. With our remote location, when deliveries are missed it can be difficult to find replacement products quickly. Thank you again for the review, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Sean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas E. el 28 abr. 2024
Dear Sean, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your stay with us. I will be sure to share your feedback with the team so everyone can continue to deliver great service to our guests like you! Thanks again for the review, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Shohil

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
AMAZING PLACE TO STAY
Se hospedó 4 noches en abril de 2024
Respuesta de Thomas E. el 14 abr. 2024
Dear Shohill, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your time with us! Providing the highest quality of service is what we strive for, and I will be sure to pass along the feedback to the team so everyone can continue to deliver top notch service to our guests like you! Thank you again, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved this place
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas E. el 13 abr. 2024
Dear Katherine, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your time with us! Providing the highest level of service is what we strive for, and I will be sure to pass along the feedback to the team so everyone can continue to deliver great service to our guests like you! Thank you again, and I hope you will visit us again the next time your travels bring you to Mammoth.

10/10 Excelente

McKenna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was nice and convenient to walk over to Main Lodge. Every staff has been sweet and helpful and beds are comfortable
Se hospedó 2 noches en abril de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear McKenna, Thank you for the feedback on your recent stay, and I am delighted to see that you enjoyed your time with us! I will be sure to pass your feedback onto the staff so everyone can continue to deliver top notch service to our guests like you!

6/10 Aceptable

Leslie

Se hospedó 3 noches en abril de 2024
Respuesta de Thomas E. el 3 may. 2024
Dear Leslie, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your stay with us. I see you rated your stay a "3 out of 5" and I am curious to know if you would mind sharing any additional details that could have made your stay a "5 out of 5"? Thank you again for the feedback, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Judiel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Judiel, Thank you for the feedback on your recent stay, and I am happy to see that you enjoyed your time with us! We hope to welcome you back the next time you are in Mammoth.

10/10 Excelente

Calvin

Se hospedó 1 noche en abril de 2024
Respuesta de Thomas E. el 28 abr. 2024
Dear Calvin, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your stay with us! Providing the highest quality of service is what we strive for, and I will be sure to pass along your feedback to the team so everyone can continue to deliver top notch service to our guests like you! Thanks again for the review, and I hope you will visit us again the next time you are in Mammoth.

8/10 Bueno

Karla

No le gustó: Limpieza, estado de la propiedad e instalaciones
The bathroom ceiling looked like it had mold and the bedsheets smelled bad. Love the location of the hotel. Very close to the lifts.
Se hospedó 1 noche en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Karla, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed our amazing location right at the base of Mammoth Mountain. However, I want to extend my apologies about the cleanliness issues you experienced. Every room goes thru an inspection by both housekeeping and maintenace prior to guests arriving, and I will be sure to pass your comments onto those teams to ensure this was an isolated incident. Thank you again for the feedback, and I hope you will visit us again the next time your travels bring you to Mammoth.

2/10 Terrible

Tu

Se hospedó 2 noches en marzo de 2024
Respuesta de Paulina K. el 24 abr. 2024
Hi Tu, we appreciate your feedback!

6/10 Aceptable

Armen

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Close to ski resort
Se hospedó 3 noches en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Armen, Thank you for taking the time to provide feedback on your recent stay, and I am happy to see that you enjoyed our proximity to the ski resort! I do see you rated your stay a "3 out of 5" and am curious to know if you would mind sharing any additional information that could have made your stay a "5 out of 5"? Thank you again, and I hope you will visit us the next time you are in Mammoth.

10/10 Excelente

Lynn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, size and amenities. A little run down.
Se hospedó 4 noches en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Lynn, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your stay with us! Our prime location right at the base of Mammoth Mountain certainly makes us the best basecamp for any on mountain activity! It is also my pleasure to inform you that we have plans in place for a complete renovation of the hotel this fall, in order to deliver a fresh new look to our guests. Thank you again for the feedback, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Steven, Torrance

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Steven, Thank you for the feedback on your recent stay, and I am happy to see that you enjoyed your time with us! Providing the highest quality of service is what we strive for, and I will pass along your review to the team so everyone can continue to deliver top notch service to our guests like you! Thank you again, and I hope you will visit us again the next time your travels bring you to Mammoth.

10/10 Excelente

Hang

Se hospedó 1 noche en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Hang, Thank you for taking the time to provide feedback on your recent stay, and I am happy to see that you enjoyed your time with us! We hope to see you again the next time you are in Mammoth.

2/10 Terrible

Ryan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room that I originally booked (two bedroom with kitchen included) was not given to us. we had a lofted room with a king and full size bed that was not nearly as big as we were expecting. I was told that this happens very frequently with Expedia and it was a huge detriment to our trip. I'd very much like to get my money back for the first two nights of that room because it is not what I paid for.
Se hospedó 3 noches en marzo de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Ryan, Thank you for the feedback on your stay, and I apologize we fell short of meeting your expectations with us. We hope you will reconsider staying with us again the next time you are in Mammoth.

6/10 Aceptable

cynthia, So Portland

Le gustó: Limpieza, personal y atención, servicios
Great location, steps to gondola. Rooms somewhat dated.
Se hospedó 4 noches en marzo de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi Cynthia, We appreciate your feedback and hope to see you back next season after our room refresh!

10/10 Excelente

Ruth, Arlington

Le gustó: Limpieza, personal y atención, servicios
This is the place to be if you want ski in ski out facility. While the inn is old, it has a good friendly vibe. People bring their dogs. The lobby is inviting and smells like Christmas lodge. Staff is fabulous. Ski valet is wonderful.
Se hospedó 5 noches en marzo de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi Ruth,Thank you so much for your kind words! We are so happy you enjoyed your stay with us and had a great experience with our staff! We hope to see you again soon.

10/10 Excelente

Carolyn, Olympic Valley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
I really like that we can stay in a unit with a kitchen. Don't like dogs on the property. observed a room guest feeding a wild coyote thru the window of their room - front desk needs to post - NO coyote feeding (wildlife and bear signs are not working).
Se hospedó 4 noches en marzo de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi Carolyn,We appreciate your feedback! There are signs posted all over the property and we do let guests know upon checking in not to feed or interact with the wildlife. Moving forward, we will be working on more solutions. We hope to see you back in the future!

8/10 Bueno

Shawn

Le gustó: Limpieza, personal y atención
Location is great, able to walk to chairlifts and gondola. I liked that they would check your skis in for you at the entrance of the inn so we didn't have to carry them from our room. Condo was spacious, functional and comfortable however it definitely needs updating. Ugly and dated decor, painting chipped on doors, old building, cheap furniture (although bed was very comfortable) and carpet was worn. The efficiency kitchen was good for us and everything worked.
Se hospedó 2 noches en marzo de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi Shawn,We are so happy you enjoyed the location of our property and ski valet! We hope you will join us again next season after our room refresh!

4/10 Mediocre

John

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi John, thank you for your feedback! We hope to see you back again.

8/10 Bueno

JASON

Se hospedó 3 noches en febrero de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear JASON, Thank you for the feedback on your recent stay with us, and I am happy to see that you enjoyed your time with us! I see you rated your stay a "4 out of 5" and am curious to know if you would mind sharing any additional information that would have made your stay a "5 out of 5"? Thank you again for the feedback, and I hope you will visit us again the next time your travels bring you to Mammoth.

8/10 Bueno

Anita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The location of the Mammoth Mountain Inn can't be beat. We had a view of the lifts and the main lodge. In the morning you can just walk right out to the lifts. The staff are terrific and always helpful and knowledgeable. The lobby areas are old school mountain lodge and really comfortable and welcoming. The only drawback to the property is that the rooms are vastly out of date. The bathroom is like a closet and the heating system is an old fashioned wall heater that was difficult to adjust.
Se hospedó 3 noches en febrero de 2024
Respuesta de Paulina K. el 8 mar. 2024
Hi Anita, Thank you so much for the positive feedback! We are so happy you had a great experience with our staff and location. We are going to be refreshing the property come fall, so hopefully we will see you back after that to see the positive changes!

8/10 Bueno

Brett

Viajó con su pareja
Le gustó: Personal y atención
For the most part its an average hotel. It's a little rough around the edges and the first floor rooms can hear people walking around on the floor above. But its clean. The spas weren't that hot. But because its easy walking distance to the resort and lifts its a desirable place to stay. Means you can park at the hotel and not worry about the hassle of finding parking and walking a mile to the resort. That's a huge plus.
Se hospedó 3 noches en febrero de 2024
Respuesta de Paulina K. el 12 abr. 2024
Hi Brett, we are so happy you enjoyed the convenience of our location to the slopes! We appreciate your feedback and hopefully we can address some of your concerns moving forward.

10/10 Excelente

Jennifer

Viajó con su familia, Viajó con mascotas
Le gustó: Servicios
Great location to the slopes. Building is old but clean. Restaurant staff at dinner times were a little unorganized but friendly.
Se hospedó 5 noches en febrero de 2024
Respuesta de Paulina K. el 29 feb. 2024
Hi Jennifer, thank you so much for the positive feedback! We are looking forward to our hotel refresh in the fall, hopefully we will see you back after that. I will relay your feedback to the restaurant manager as well, definitely good to know moving forward!

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Loved the location. Wish the restaurant was open for lunch too.
Se hospedó 4 noches en febrero de 2024
Respuesta de Thomas E. el 24 feb. 2024
Dear Amanda, Thank you for the feedback on your stay, and I am happy to hear that you enjoyed your time with us! Our prime location right at the base of Mammoth Mountain certainly makes us the best place to stay for skiing and riding! I hope you visit us again soon!

10/10 Excelente

Zhihong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Thomas E. el 24 feb. 2024
Dear Zhihong, Thank you for taking the tme t review your recent stay with us, and I am happy to see that you enjoyed your time here! We hope to see you again soon!

8/10 Bueno

Glenn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean w very helpful staff condo room we stayed in functional but a bit dated Liked the fact it was dog friendly and if we were to come back would stay there Provided lots of services and enoties clearly geared towards skiing/snowboarding even shovels and brushes for those who did not bring any equipment to clean off their cars be careful though of walking around due to slippery conditions inherent in winter acitivities/vacations
Se hospedó 1 noche en febrero de 2024
Respuesta de Thomas E. el 23 feb. 2024
Dear Glenn, Thank you for the feedback on your recent stay, and I am happy to see that you enjoyed your time with us! Our condo units certainly allow our guests the room to spread out compared to a standard hotel room, and I am happy to see that you were able to enjoy the space for your stay. With our location right at the base of Mammoth Mountain, we are certainly geared towards all outdoor adventures, mainly being skiing and snowboarding in the wintertime. I am also happy to see that you were able to take advantage of the supplies we keep on hand for clearing snow and ice from your car! Thank you again for the feedback, and I hope you will visit us again the next time you are in Mammoth!

4/10 Mediocre

Robert

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Respuesta de Thomas E. el 23 feb. 2024
Dear Robert, Thank you for the feedback on your recent stay, and I am sorry to see that we fell short of meeting your expectations. I see you rated your stay a "2 out of 5" and I am curious to know if you would mind sharing any additional details that would have made your stay a "5 out of 5"? Once again, thank you for the feedback, and I hope you will visit us again the next time you are in Mammoth!

8/10 Bueno

Mayra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Thomas E. el 10 feb. 2024
Dear Myra, Thank you for the feedback on your recent stay, and I am delighted to hear that you enjoyed your stay with us. I see you rated your stay a "4 out of 5" and am curious to know if you would mind sharing any additional details that could have made your stay a "5 out of 5"? Thank you again and I hope you will visit us again the next time your travels bring you to Mammoth.

6/10 Aceptable

Elizabeth, CARPINTERIA

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Other than the location, this hotel was absolutely not worth the money. Accommodations were poorly maintained and in need of serious updating. Super old nasty carpet throughout hotel, cracked/groutless tiling in bathroom, dirty jacuzzi/pool area, way overprices dining options, very limited underground parking, no elevators in some buildings, etc. The staff were pleasant but couldn’t provide good customer service because of hotel policies. All in all, the only thing this hotel has going for it is the location. But soooo not worth paying for 5 star accommodations and getting a low budget motel quality experience.
Se hospedó 2 noches en enero de 2024
Respuesta de Thomas E. el 7 feb. 2024
Dear Elizabeth, Thank you for the feedback on your recent stay, and I am delighted to hear that you were able to take advantage of our prime location right at the base of Main Lodge. However, a great location only goes so far, and I want to apologize for the issues you experienced in your room. Would you mind sharing your room number so we can have our maintenance team take a look at the issues you mentioned? It is also my pleasure to inform you that we have been approved funding for a renovation of our guestrooms and common areas, with the plan to begin that work this coming summer. Our hopes is that this renovation will bring a fresh look and feel to the hotel before it us ultimately torn down and rebuilt in the future. Thank you again for the feedback on your stay, and I hope you will visit us again the next time you are in Mammoth.

10/10 Excelente

Elena

Se hospedó 1 noche en enero de 2024
Respuesta de Thomas E. el 12 abr. 2024
Dear Elena, Thank you for taking the time to provide feedback on your stay, and I am happy to see that you enjoyed your time with us! Providing the highest quality of service is what we strive for, and I will be sure to pass along your review to the staff so everyone can continue to offer outstanding service to our guests like you! Thank you again, and I hope you will visit us again soon.

8/10 Bueno

John

Viajó con su familia
Le gustó: Personal y atención
Staff were very nice facilities could use a refresh/remodel
Se hospedó 1 noche en enero de 2024
Respuesta de Thomas E. el 7 feb. 2024
Dear John, Thank you for the feedback on your recent stay, and I am happy to hear that you enjoyed your stay and the staff were able to provide you with a great experience with us. It is also my pleasure to inform you that we have just been approved funds for a remodel of the hotel rooms and common areas, with plans to begin that work this summer and into the fall. We hope you will visit us again soon to see what we have been working on!

10/10 Excelente

Steven

Se hospedó 3 noches en enero de 2024
Respuesta de Thomas E. el 28 ene. 2024
Dear Steven, Thank you for the feedback on your recent stay, and I am delighted to hear that you enjoyed your stay with us! Providing the highest level of service is what we strive for, and I will be sure to pass along your review to the staff so everyone can continue to deliver top notch service to our guests like you! Thank you again for the review, and I hope to welcome you back to Mammoth soon!

8/10 Bueno

Mollie

Se hospedó 2 noches en enero de 2024
Respuesta de Thomas E. el 28 ene. 2024
Dear Mollie, Thank you for taking the time to provide feedback on your recent stay, and I am delighted to hear that you enjoyed your stay with us! I see you rated your stay an "8 out of 10" and am curious to know if you would mind sharing any additional details that could have made your stay a "10 out of 10"? Thank you again, and I hope you will visit us again the next time your travels bring you to Mammoth.

6/10 Aceptable

Ray

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Property was very convenient to slopes but rooms were very small.
Se hospedó 4 noches en enero de 2024
Respuesta de Thomas E. el 26 ene. 2024
Dear Ray, Thank you for the feedback on your recent stay, and I am happy to see that you were able to take advantage of our prime location right across from the lifts! We hope to keep providing great experiences for you, and to welcome you back the next time you are in Mammoth.

10/10 Excelente

Jill

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Thomas E. el 26 ene. 2024
Dear Jill, Thank you for the feedback on your recent stay, and I am delighted to hear that you enjoyed your time with us! Providing the highest level of service for our guests is what we strive for, and I will be sure to share your review with the team so everyone can continue to deliver top notch service to our guests like you! Thank you again, and I hope you will visit us again the next time your travels bring you to Mammoth.

10/10 Excelente

David

Viajó con su familia
Le gustó: Personal y atención, servicios
Ski in and out with friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Paulina K. el 25 ene. 2024
Thank you for the positive feedback, we hope to see you back soon!

8/10 Bueno

maria lourdes

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Needs new carpet. Needs renovation.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Thomas E. el 24 ene. 2024
Dear maria lourdes, Thank you for the feedback on your recent stay, and I am delighted to hear that you enjoyed your time with us! It is my pleasure to inform you that we have recently been approved for funds for a renovation of the hotel, including a long-awaited refresh of our common spaces and carpeting! The plans are to begin that work in the summer and fall, in order to have a refreshed look and feel for this upcoming winter season. Once again, thank you for the feedback on your stay, and I hope you will visit us again to see what we have been working on!

10/10 Excelente

luke

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing location. Great price. Very comfortable.
Se hospedó 2 noches en enero de 2024
Respuesta de Brian M. el 23 ene. 2024
Dear Luke, Thank you for the feedback on your recent stay. I am glad to hear that you enjoyed your stay. We hope to continue to provide great experiences for you, and to welcome you back the next time your travels bring you back to Mammoth.

8/10 Bueno

Geoffrey, Honolulu

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, terrific restaurant. Ron was pretty good. Cleaning was so early in the morning 8 am) that we were never able to get our room cleaned as we were still getting up to go skiing. I honestly find the anti theft hangers in the closet kind of annoying. Staff was friendly and accommodating in general. Jacuzzi setup was nice with 4 separate tubs
Se hospedó 4 noches en diciembre de 2023
Respuesta de Thomas E. el 21 ene. 2024
Dear Geoffrey, Thank you for the feedback on your recent stay, and I am delighted to hear that you enjoyed your stay with us! I will be sure to follow up with my housekeeping team to see why they were trying to clean at 8AM, and I want to apologize that those actions disturbed you so early in the morning. Thank you again and I hope you will visit us again the next time your travels bring you to Mammoth.