I will start by saying that this property is quite clean, comfortable and for a short term rental, really well-stocked with cooking/kitchen items. However, it would be nice if the hosts kept the basic spices stocked (salt, pepper, tiny bottle of olive oil), but that’s a fairly minor quibble.
As for location, fantastic! It was a 10 minute walk to the Village gondola, so that makes a HUGE difference!
Now for the negative. Our check-in experience was VERY difficult. We had trouble finding our unit. The information we were provided simply listed a single number. When we arrived (at night, so low visibility) the buildings all had a letter followed by numbers. And none of them were the single digit we were given. So we called Vacasa (the prop mgrs). We were on hold for 30 mins. Meanwhile, I’m texting them too. Pretty sure AI was responding to me, because it had a very sympathetic tone while being utterly unhelpful. Finally spoke to the woman. Who ended up being dismissive and slightly rude. Also very unhelpful. We only found the unit by merely stumbling on it. Note to VACASA: PUT THE ENTIRE NUMBER ON THE INFO!!!
The other issue was the door lock code they provided us in that text/email was OFF by one digit! Thankfully, I mistakenly entered the correct code (my mild dyslexia), and only realized the error thru sheer luck!
Hey Vacasa: DO BETTER!