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Opiniones sobre Hotel MetraSquare

2.5 out of 5
Hotel MetraSquare
Jalan Pkak 1 & 2, Pusat Komersial, Ayer Keroh, Malacca City, Malacca

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 9 de 32 opiniones" "
Evaluación: 8 - Bueno. 16 de 32 opiniones" "
Evaluación: 6 - Aceptable. 5 de 32 opiniones" "
Evaluación: 4 - Mediocre. 2 de 32 opiniones" "
Evaluación: 2 - Terrible. 0 de 32 opiniones" "

7,8/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ridzwan

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet stay with nice breakfast
The room is spacious, environment is quiet and very near to MITC and Ayer Keroh area. The breakfast buffet exceeds my expectation. Overall the stay is pleasant and worth the money.
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Nur

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
My stay at MetraSquare
Generally ok for a night stay. Nothing much around the hotel. Once checked in, just stay in the room. I was pleasantly surprised with the good size. Breakfast was simple. Everything was average.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Bobby

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Not recommend
I would no use this hotel again
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Mohd

Se hospedó 2 noches en enero de 2022
Respuesta de MM el 7 feb. 2022
Dear Mohd, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to Hotel MetraSquare, Melaka! Sincerely, General Manager

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de MM el 7 feb. 2022
Dear Valued Guest, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to Hotel MetraSquare, Melaka! Sincerely, General Manager

8/10 Bueno

JulianC, Kuala Lumpur

Viajó por negocios
Le gustó: Limpieza, personal y atención
It's generally a decent place to stay and it's comfortable. Lighting could use a bit of work, feels like it's a bit dark and gloomy. Everything was working except the air conditioner in the particular room I stayed in.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en diciembre de 2019
Respuesta de MM el 5 dic. 2019
Dear Valued Guest, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to Hotel MetraSquare, Melaka! Sincerely, General Manager

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I didn't their food served during breakfast..There were a lot of choices however the taste were very bad.
Se hospedó 1 noche en noviembre de 2019
Respuesta de MM el 5 dic. 2019
Dear Valued Guest, Thank you for sharing your review. Rest assured that we have shared your comments regarding the breakfast experience with our Executive Chef and Restaurant Manager for further improvements. We look forward to hosting you again soon to Hotel MetraSquare, Melaka! Sincerely, General Manager

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Nice place to stay, clean and quiet
Se hospedó 1 noche en noviembre de 2019
Respuesta de MM el 25 nov. 2019
Dear Guest, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to Hotel MetraSquare, Melaka! Yours Sincerely, General Manager

6/10 Aceptable

LynnJack

Viajó con su familia y niños pequeños
No le gustó: Limpieza
I dont like 2 storey bedroom which is master bedroom at upstairs. The stairs very dangerous for kids. Bedsheet dirty and dusty
Se hospedó 1 noche en noviembre de 2019
Respuesta de MM el 23 nov. 2019
Dear LynnJack, Thank you for your recent review. We regret to learn your recent stay did not meet your expectations. We appreciate your feedback regarding our Duplex room category. The design of our guest rooms do have an individual unique style and we understand that this may not appeal to everyone. In future, we suggest you reserve our One Bedroom Apartment which can accommodate 2 adults and a maximum of 2 children and hope you will enjoy the room soon. We have taken a serious view of your feedback pertaining to our room cleanliness. Rest assured that we have addressed this with our Executive Officer for further improvement. Once again, thank you for your review and we look forward to the opportunity of welcoming you back again for a more positive stay soon. Sincerely, General Manager

8/10 Bueno

Mdm

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean & quite
Se hospedó 1 noche en octubre de 2019
Respuesta de MM el 30 oct. 2019
Dear Mdm, Thank you for your fantastic review! We are delighted to hear that you had such a positive experience at Hotel MetraSquare, Melaka! We look forward to welcoming you back again soon. Yours Sincerely, General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Big room with affordable price although it doesn’t have very nice view outside. Perfect for family or group stay. Definitely will stay again here
Se hospedó 1 noche en octubre de 2019
Respuesta de MM el 30 oct. 2019
Dear Guest, We are so pleased to read that you enjoyed your stay with us and rated us 5/5! We are thrilled to read that we exceeded your expectations during your stay with us at Hotel MetraSquare, Melaka! Thank you for your review once again and we look forward to welcoming you back soon! Yours Sincerely, General Manager

8/10 Bueno

Sabrena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The apartment was spacious and comfortable. It was certainly value for money.
Se hospedó 1 noche en septiembre de 2019
Respuesta de MM el 30 oct. 2019
Dear Sabrena, Thank you for your fantastic review! We are delighted to hear that you had such a positive experience at Hotel MetraSquare, Melaka! We look forward to welcoming you back again soon. Yours Sincerely, General Manager

10/10 Excelente

SHU YEE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommend
Se hospedó 1 noche en agosto de 2019
Respuesta de MM el 15 ago. 2019
Dear Shu Yee, Thank you for your fantastic review! We were delighted to hear that you had such a positive experience at Hotel MetraSquare, Melaka! We will be sure to share your comments with our team, and we look forward to welcoming you back again soon. Yours Sincerely, G. Balachandran Pillay General Manager

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de MM el 15 ago. 2019
Dear Guest, Our sincere appreciation for your kind review and we look forward to welcoming you back to Hotel MetraSquare, Melaka! Yours Sincerely, G. Balachandran Pillay General Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
We stayed in duplex unit. Would say it is quite spacious for short stay. Plenty of food choice at breakfast buffet, taste are okay. So difficult to request for iron/ironing board though. The hotel can't provide enough during its peak. The hotel is easy access from Plus highway therefore easy to locate. A few minute drive to MITC. Away from busy town center so it is quiet at night.
Se hospedó 2 noches en junio de 2019
Respuesta de Muazah el 24 jul. 2019
Dear Guest, Thank you for your positive review. We're delighted to hear that you enjoyed your stay during your recent visit to Hotel MetraSquare! We will certainly review the mentioned issue about the iron/ironing board request to our Department Managers for further improvements. We look forward to hosting you again soon for another fantastic experience. Have an amazing day! Yours Sincerely, G. Balachandran Pillay General Manager

8/10 Bueno

Vincent

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Big clean rooms but was charged RM12 per room for tourism charge, others were charging RM10. It's small money but just want to clarify.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Nurhummidah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dpt bilik xsama mcm. Dlm gmbr
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Mumu el 15 may. 2019
Dear Thomas, Thank you for choosing Hotel MetraSquare, Ayer Keroh Melaka and for taking the time to write a review. We look forward to welcoming you back! Yours Sincerely, G. Balachandran Pillay General Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great apartment & very new
Se hospedó 1 noche en marzo de 2019
Respuesta de Mumu el 15 may. 2019
Dear Anonymous, Thank you for choosing Hotel MetraSquare, Ayer Keroh Melaka and for taking the time to write a review. We look forward to welcoming you back! Yours Sincerely, G. Balachandran Pillay General Manager

6/10 Aceptable

Arlenny

Se hospedó 2 noches en marzo de 2019
Respuesta de Mumu el 15 may. 2019
Dear Arlenny, Thank you for choosing Hotel MetraSquare, Ayer Keroh Melaka and for taking the time to write a review. We look forward to welcoming you back! Yours Sincerely, G. Balachandran Pillay General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wooowwwwww i love it
Selesa lengkap dengan kemudahan. Sesuai untuk keluarga sebab ada peti ais besar, ada sink,meja makan, sofa bed. Luas. Puas hati. Mungkin bole promosi kan lebih atau letak signage sekurang kurangnya. Berbaloi dengan harga. Jimat dan dekat dengan mydin mitc. Woooowwwww
Se hospedó 1 noche en marzo de 2019
Respuesta de . el 18 jun. 2019
Dear Guest, Thank you for your kind review. I am delighted to hear you enjoyed your stay with us. Thank you again for your review and we look forward to welcoming you back to Hotel MetraSquare, Ayer Keroh, Melaka! Sincerely, The Management Hotel MetraSquare, Melaka

8/10 Bueno

Nur Kamilah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Muazah Malek el 8 ene. 2019
Dear Nur Kamilah, Thank you for your kind review. I am delighted to hear you enjoyed your stay with us. Thank you again for your review and we look forward to welcoming you back to Hotel MetraSquare, Ayer Keroh, Melaka! Sincerely, The Management Hotel MetraSquare, Melaka

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel and very comfortable
Se hospedó 1 noche en diciembre de 2018
Respuesta de Muazah Malek el 8 ene. 2019
Dear Guest, Thank you for your kind review. I am delighted to hear you enjoyed your stay with us. Thank you again for your review and we look forward to welcoming you back to Hotel MetraSquare, Ayer Keroh, Melaka! Sincerely, The Management Hotel MetraSquare, Melaka

8/10 Bueno

Mazlina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Muazah el 9 dic. 2018
Dear Mazlina, Thank you for your kind review. I am delighted to hear you enjoyed your stay with us. Thank you again for your review and we look forward to welcoming you back to Hotel MetraSquare, Ayer Keroh, Melaka! Sincerely, The Management Hotel MetraSquare, Ayer Keroh, Melaka

8/10 Bueno

Anon, Penang

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice room.........................................
Se hospedó 3 noches en octubre de 2018
Respuesta de Muazah el 9 dic. 2018
Dear Anon, I am very pleased that you enjoyed your overall stay and my sincerest appreciation for your positive feedback. Thank you once again for your review and we look forward to welcoming you back to Hotel MetraSquare, Ayer Keroh, Melaka. Yours Sincerely, The Management Hotel MetraSquare, Ayer Keroh, Melaka

8/10 Bueno

Wan Mohd Roslan

Only disappointed with the slow check in. Room still not ready at that time.
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

ira, kl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice hotel
nice hotel but dnt ve pool, closed to worderland melaka
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Roslinda

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
New hotel.
Se hospedó 2 noches en marzo de 2018

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2018