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Opiniones sobre Colonial Terrace Motor Inn

3.5 out of 5
Colonial Terrace Motor Inn
130 Adelaide Street, Raymond Terrace, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 242 de 468 opiniones" "
Evaluación: 8 - Bueno. 184 de 468 opiniones" "
Evaluación: 6 - Aceptable. 24 de 468 opiniones" "
Evaluación: 4 - Mediocre. 13 de 468 opiniones" "
Evaluación: 2 - Terrible. 5 de 468 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Guizhen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is a great value for money for our stay of 5 adult. Parking is in the front of our door, it is very convenient. The beds are comfortable.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Hellen

Viajó con su familia y niños pequeños
Nice room. Comfortable stay. We had dinner at Yak and it was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Colonial Terrace Motor Inn el 11 abr. 2024
Thank you

8/10 Bueno

Liana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We arrived late at night and the late night process was quick and easy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Colonial Terrace Motor Inn el 15 mar. 2024
Thank you

8/10 Bueno

Brad

Viajó con su pareja
Stayed there for 2 nights and found it very comfortable and clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Colonial Terrace Motor Inn el 15 mar. 2024
Thank you

10/10 Excelente

LEONARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good clean
Respuesta de Von el 15 feb. 2024
Thanks Leonardo, hope to see you again ! Take care

10/10 Excelente

Ben

Se hospedó 1 noche en febrero de 2024
Respuesta de Colonial Terrace Motor Inn el 29 mar. 2024
Thanks

8/10 Bueno

Stuart

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy parking. Close to club
Se hospedó 1 noche en enero de 2024
Respuesta de Von el 5 feb. 2024
Thanks Stuart

10/10 Excelente

William

Se hospedó 1 noche en enero de 2024
Respuesta de Laura el 10 ene. 2024
thanks William :) hope to see you again

8/10 Bueno

Ivy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room is small. The traffic noise is big even at night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura el 10 ene. 2024
Hi Ivy, thanks for leaving your review, sorry to hear about the traffic being an issue, unfortunately we do reside next to a major roadway and cannot help busy holiday traffic. as for the room that is purely subjective, it is a family room, perhaps next time a bigger room will be available.hope not all was bad and thanks for staying.

10/10 Excelente

Raymond

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 1 ene. 2024
Thanks so much Raymond ! Happy New Year

6/10 Aceptable

Elvira

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
For the price I paid property was dated
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 31 dic. 2023
Thanks Elvira

10/10 Excelente

Slavica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed the one night. We were returning from Port Macquarie. We live in Sydney. It is my daughter and myself travelling. It felt so nice to stay at a quiet, clean and safe place. The restaurant attached was also very nice. Thank you very much!!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 31 dic. 2023
Thanks Slavica, we loved having you stay with us .Take care and travel safe !

6/10 Aceptable

Marit Johanne

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Von el 29 dic. 2023
Thanks Johanne , take care and travel safe .

8/10 Bueno

wendy, Banora point

Le gustó: Limpieza
Loved the food in the restaurant. Checkin was quick and easy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 29 dic. 2023
Thanks so much Wendy , we loved having you here !Take care and travel safe .

10/10 Excelente

Susanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy non contact checkin Clean large family rooms with comfortable beds. Pool facilities were nice. Shower was strong and hot.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 29 dic. 2023
Thanks so much Susanne ,We hope to see you again , travel safe and Happy New Year !

8/10 Bueno

craig boy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 26 dic. 2023
Thank You so much

8/10 Bueno

Russell

Viajó con su pareja
Le gustó: Servicios
Just a couple of things annoyed us. Bathroom floor was wet. Aircon blew on your face in bed. Perhaps this is only way it could be but was again annoying. Bed was uncomfortable. This could be more our opinion of a bed though. Was disappointed that no breakfast was available.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Colonial Terrace Motor Inn el 14 dic. 2023
Hi Russel, thanks. Bathrooms floors generally are wet when the bathroom/shower is used, we do provide floor mats and ample towels. AC's have controls that you can adjust. Beds are personal preference, there is no better bed than your own at home. We keep no secret breakfast is not available and always direct guest to the 3 great cafes which are all from 100 metres to 500 metres walk from our front door.

4/10 Mediocre

Chris

No le gustó: Personal y atención
Rude manager.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 13 dic. 2023
Hi Chris , Unfortunately during your stay we experienced a power outage . It was a 43 degree day and a phase dropped from our electricity supply . We notified guests by text message immediately advising the situation and letting you know that Ausgrid had been contacted and would be repairing it ASAP.. During the 2 and a half hours the phase was down ( and while we were dealing with many other agitated and disrespectful guests - some even threw their room keys at us across the reception desk) you called reception a couple of times asking us questions we simply couldn't answer such as how much longer / have you tried this etc etc . We let you know we weren't electricians and the situation was being looked after by professionals and there was literally nothing else we could do . Our response to you wasn't rude . I hope that you never experience a blackout or electrical failure where you work and have to deal with what we did because it was absolutely appalling from some guests . Thanks .

4/10 Mediocre

Leonard

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Not worth the price
Bed's not comfortable. Parking debarkable when full cannot turn to get out. Dearest Motel in town so expect more. Rooms too small.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Von el 7 dic. 2023
Thanks for your brutally honest opinion Leonard, we loved having you stay with us . Beds are a personal preference - what is comfortable for you is probably not comfortable for the next person .We have several parking options - it's all on the welcome note provided to you on check in .Price isn't always an indicator of "more" sometimes I guess it's an indicator of location or facilities offered.A motor inn is typically used as an overnight stopover. We offer clean rooms, hot showers and a safe place to rest , I'm not sure what you would need a large room for, but each to their own. Take care and we wish you safe travels. Thanks again .

10/10 Excelente

Loretta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Welcoming
Se hospedó 3 noches en noviembre de 2023
Respuesta de Von el 7 dic. 2023
Thanks so much Loretta ! Loved having you here and we hope to see you again .Take care

10/10 Excelente

Jo-Anne, Sydney

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Property was on a very busy intersection and was noisy,we were put into no 21,closest to the pool,wished we were in the back/middle area. Nothing to rave about-staff were not very inviting. Would not stay here again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Von el 19 nov. 2023
Hi Jo - Anne , Unfortunately we can’t do anything about our location. It’s not a secret and every map will show you we are near an intersection . We are conveniently located in town and an easy 5 minute walk to shops - cafes etc . Most guests appreciate our central location . As you were one of the last rooms booked for that night we didn’t have any choice as to where your room was located . Your comments about our staff are a little rude. I appreciate your high score though . Travel safe and take care .

4/10 Mediocre

Rhonda

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Our room was situated in between a large group of night workers, which caused noise issues, when there were vacant rooms in another section of the motel. Also quite expensive compared to others motels in the area, for what was provided.
Se hospedó 2 noches en octubre de 2023
Respuesta de Von el 2 nov. 2023
Hi Rhonda, thanks for your review. We were actually fully booked on the night of the 30th October .If you assume we had vacant rooms as there were no cars parked at the front every room that is usually because many of our guests drive trucks and need to park on the street or they are corporate guests who have flown in and been dropped off by a taxi. If there were noise issues a quick call to us would have been the best and easiest thing to do and would have rectified any noise issues you had. Thanks

10/10 Excelente

Nathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly and helpful staff
Se hospedó 3 noches en octubre de 2023
Respuesta de Von el 29 oct. 2023
Hi Nathan , We appreciate your positive review and hope to see you again ! Thank You and travel safe.

8/10 Bueno

Jane

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean and tidy. Would have liked breakfast facilities
Se hospedó 1 noche en septiembre de 2023
Respuesta de Colonial Terrace Motor Inn el 15 oct. 2023
Hi Jane, thanks. We direct all guests to the 3 great cafe's with a 5 minute walk from our property for breakfast.

10/10 Excelente

Mirjana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en septiembre de 2023
Respuesta de Von el 24 sept. 2023
Thank You so much Mirjana, we hope to see you again !

2/10 Terrible

Raymond

arrived about 5pm, reception closed, no response to call button , park area full I have no mobile phone to ring went elsewhere
Se hospedó 1 noche en septiembre de 2023
Respuesta de Von el 15 sept. 2023
Hi Raymond , Firstly, we don't close reception around 5pm. Please refrain from posting lies about our Motor Inn.I can see by the messages on Expedia that while our reception was open we contacted you at 6.12 pm asking you for an approximate arrival time. We received no response. I can also see that you provided us with a landline number only as a contact . It is important to provide a mobile number as you aren't contactable on your home phone number if you are travelling. Yes, the car park was full as we were fully booked, I'm not sure what the issue is with that ? The onsite restaurant would have been open with lots of staff and people walking around to give us a call if you didn't have a phone and you couldn't see that our office was actually still open ?. I'm sorry but placing all of the blame on us in this case and posting a low score is very poor form . We attempted to contact you via the only means we had and we were definitely open around 5pm . Your review is absurd and confusing .Take care and travel safe .

10/10 Excelente

Merren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent price. Clean and tidy. Friendly staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Von el 11 sept. 2023
Thank You for your positive review Merren! We loved having you here .Take care and we hope to see you again .

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place easy access from motorway and can check in late
Se hospedó 1 noche en septiembre de 2023
Respuesta de Von el 3 sept. 2023
Hi David , We really appreciate your positive review and are stoked you enjoyed your stay with us ! Take care and travel safe .

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 2 sept. 2023
Hi Andrew , Thanks so much for your positive review. We loved having you here ! Take care and travel safe .

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Happy to stay there again. Food in the restaurant was excellent.
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 1 sept. 2023
Hi Paul , Thanks for choosing to stay with us - we loved having you here ! We are thrilled you enjoyed your stay and appreciate the positive shout out to the restaurant too . We will pass on your kind words to them . Take care and we hope to see you again .

6/10 Aceptable

Aryan

Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 24 sept. 2023
Thanks Aryan

10/10 Excelente

Robert

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and tidy
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 20 ago. 2023
Thanks so much Robert , we hope to see you again . Take care out there !

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great overnight stay
This was a comfortable room for an overnight stay. Very quiet area and convenient to the freeway. The only minor complaint was the design of the bathroom where the door wouldn't stay open because the towel rail was behind it and the shower floor leaked. The restaurant food was excellent and service was good.
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 11 ago. 2023
Thanks so much Judith, We appreciate you taking the time to review your stay with us and are thrilled you enjoyed it. We hope to see you again. Take care and travel safe.

10/10 Excelente

Glenn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and tidy, friendly staff
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 8 ago. 2023
Hi Glenn , Thanks so much for your review! We are thrilled you enjoyed your stay with us and we hope to see you again . Travel safe .

10/10 Excelente

Carolyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Thanks. Good nights sleep.
Se hospedó 1 noche en agosto de 2023
Respuesta de Von el 5 ago. 2023
Hi Carolyn, Thanks so much for your positive review, we loved having you here with us and are happy you had a restful evening. Take care and we hope to see you again!

8/10 Bueno

Lynette

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overnight stay (for a couple). Clean room and good dining at restaurant located in the property. Reception check in was good. Convenient location. Walking distance to main street shops. Just off highway.
Se hospedó 1 noche en julio de 2023
Respuesta de Von el 30 jul. 2023
Hi Lynette, thanks for your positive review.We are thrilled you enjoyed your stay with us and hope to see you again. Take care and travel safe!

10/10 Excelente

Derek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really good spot. Tops actually
Se hospedó 1 noche en julio de 2023
Respuesta de Von el 27 jul. 2023
Hi Derek, Thanks so much for your positive review, we are loving your positive energy. We hope to see you agin, Take care :)

10/10 Excelente

Adriana

Se hospedó 3 noches en julio de 2023
Respuesta de Von el 20 ago. 2023
Thanks Adriana ! We think you are amazing too .Take care

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Von el 27 jul. 2023
Hi Angela, thanks so much for taking the time to review your stay with us ! We hope to see you again , take care .

8/10 Bueno

Kelvin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Truck parking
Se hospedó 1 noche en julio de 2023
Respuesta de Von el 19 jul. 2023
Hi Kelvin , Thanks so much for your positive review ! We loved having you stay with us . Take care .

8/10 Bueno

jennifer

Se hospedó 1 noche en julio de 2023
Respuesta de Von el 19 jul. 2023
Hi Jennifer , Thanks so much for your positive review ! We loved having you here with us . Take care and we hope to see you again .

10/10 Excelente

Gloria

Viajó con su pareja
Le gustó: Limpieza
Lovely and clean. Central to eating places
Se hospedó 1 noche en julio de 2023
Respuesta de Von el 6 jul. 2023
Hi Gloria, Thanks so much for your positive review , we hope to see you again . Travel safe .

10/10 Excelente

Alexander

Se hospedó 1 noche en julio de 2023
Respuesta de Von el 7 jul. 2023
Hi Alexander , we are thrilled you enjoyed your stay with us ! High fives all round , I will proudly share your positive review with our hardworking team .We hope to see you again , take care .

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly receptionist great room and good location
Se hospedó 1 noche en junio de 2023
Respuesta de Von el 14 jun. 2023
Hi Steven , thanks for your positive review. We loved having you stay with us and hope to see you again . Have a great afternoon !

10/10 Excelente

Tershel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Von el 14 jun. 2023
Hi Tershel, Thanks so much for your positive review ! We loved having you here with us , take care and travel safe .

4/10 Mediocre

Warren

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Soap dispenser fell off the wall in the middle of the night. Stained sheet. Very tired appearance. Kettle had crusted food on outside.
Se hospedó 1 noche en junio de 2023
Respuesta de Jorden el 5 jun. 2023
Hello,Thankyou for your review. I'm sorry you weren't satisfied with the standard of your room. If this is to happen in the future please don't hesitate to approach us at the reception desk. We could have easily resolved these issues if they were brought to our attention. Take Care

8/10 Bueno

Kathy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed our one night stay. It provided exactly what we needed for a decent price. Thank you 😊
Se hospedó 1 noche en junio de 2023
Respuesta de Von el 4 jun. 2023
Hi Kathy , Thanks for your review, we loved having you stay with us!Take care and safe travels

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Von el 3 jun. 2023
Thanks so much Stephen , we loved having you here !Take care and we hope to see you again .

8/10 Bueno

Bryan D

Se hospedó 1 noche en mayo de 2023
Respuesta de Von el 19 nov. 2023
Thanks Bryan , we hope to see you again . Travel safe and take care.

8/10 Bueno

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great place for a stop over from Queensland to Victoria. Clean, quiet, easy access.
Se hospedó 1 noche en mayo de 2023
Respuesta de Von el 3 jun. 2023
Thanks so much Deborah , we loved having you stay with us . Wishing you safe travels and we hope to see you again .