1 habitación, ropa de cama de alta calidad y colchones con pillow-top

Opiniones sobre Cambria Hotel Madison East

3 out of 5
Cambria Hotel Madison East
5045 Eastpark Blvd, Madison, WI

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 617 de 1010 opiniones" "
Evaluación: 8 - Bueno. 267 de 1010 opiniones" "
Evaluación: 6 - Aceptable. 68 de 1010 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1010 opiniones" "
Evaluación: 2 - Terrible. 26 de 1010 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love this hotel and location. It’s in a quiet business park, but easy access to the highway. The large rooms and quiet hallways was a plus for me. No issues at all.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Thomas

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff was very helpful upon a late arrival
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tara

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got invery late and the front desk gal was very friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cambria was a new-to-me property, but I liked the rooms were all suites, the made-to-order breakfast was delicious, and the whole aesthetic of the hotel was attractive. I will return and try other Cambrias.
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 6 may. 2024
Thank you so much for the wonderful feedback on your stay at Cambria. We're thrilled to hear that you enjoyed the spacious suites, delicious made-to-order breakfast, and the overall aesthetic of the hotel. It's great to know that you plan to return and try out other Cambria properties in the future. Your appreciation for the quality and experience we strive to provide is truly motivating. We look forward to welcoming you back soon. Please don't hesitate to reach out if there is anything else we can do to make your next visit even more memorable.

6/10 Aceptable

Peter

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Employees were polite and courteous. Room was clean but a bit worn down around the edges with lots of visible scuffs and scrapes. Toilet paper holder was hanging by a thread. No usb ports so be sure to bring your charging cube or be baited into overpaying for one from the gift shop. Looked like it was a really nice well decorated room once upon a time. Paid too much fur current condition and amenities. A bar of soap also would have been nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 6 may. 2024
I understand your disappointment with the condition of the room and the lack of some basic amenities. It sounds like the hotel fell short of providing the level of comfort and quality you expected, especially given the price you paid. As the hospitality industry continues to navigate challenges, I appreciate you taking the time to provide this feedback. Your comments will help the hotel identify areas for improvement to enhance the guest experience moving forward. Please know your concerns have been heard, and I hope you'll consider giving them another chance to deliver the high-quality stay you deserve. In the meantime, I wish you all the best in finding accommodations that fully meet your needs on your next trip.

6/10 Aceptable

Samantha

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Staff were nice and helpful. Room appeared to not be cleaned well. Sheets didn’t fit the bed, shower curtain was dirty, and there was hair in the bathroom sink.
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 22 abr. 2024
I'm sorry to hear that your room did not meet your expectations. It's understandable to be disappointed when the basic cleanliness standards are not upheld. The staff's friendly assistance is a positive, but the issues you encountered with the room's condition are concerning. Please accept my sincere apologies for the inconvenience this has caused you. I will make sure to pass along your feedback to the appropriate team so they can address these housekeeping concerns and improve the overall guest experience. Your comfort and satisfaction are important to us, and we strive to provide a clean, well-maintained room for all our guests. If there is anything else I can do to make this right, please don't hesitate to let me know.

8/10 Bueno

Dan

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Solid choice pre or post flight
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 20 abr. 2024
Thank you Dan for your wonderful feedback. We are glad you chose to stay with us and hope to see you back next time you are in Madison.

8/10 Bueno

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Javier el 20 abr. 2024
Thank you for your feedback Frank. We hope to see you again next time you stay in Madison.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 20 abr. 2024
Thank you Thomas for your feedback. We hope to see you again next time you stay in Madison.

10/10 Excelente

Melissa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We just needed a place to stay for a night while on a road trip. We found this hotel for a great price. It was quiet, clean, and exactly what we needed. I would definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 15 abr. 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you found the perfect place to rest during your road trip. Your kind words mean the world to us, and we look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!

10/10 Excelente

Brian

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Javier el 8 abr. 2024
Thank you for your feedback Brian. We hope to see you again next time you are in Madison!

6/10 Aceptable

Jennifer

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property is clean and a great environment for family
Se hospedó 1 noche en marzo de 2024
Respuesta de Javier el 25 mar. 2024
Thank you Jennifer for your feedback! We hope to see you again next time you are in Madison.

10/10 Excelente

Christian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean hotel. Not close to much for tourism, but good stay if you have a car.
Se hospedó 1 noche en febrero de 2024
Respuesta de Javier el 21 mar. 2024
I'm glad to hear that you enjoyed your stay at the hotel! It's great to know that you found it clean and comfortable. Having a car definitely makes exploring the area more convenient. Thank you for sharing your experience!

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Javier el 21 mar. 2024
Thank you for your feedback Theresa. We appreciate you staying with us!

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Javier el 5 mar. 2024
Thank you for your feedback Steven. We appreciate you choosing to stay with us and hope to see you next time you come to Madison!

8/10 Bueno

Kyan

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Se hospedó 1 noche en octubre de 2023
Respuesta de Javier el 4 mar. 2024
Hi Kyan. I am glad to hear you had an awesome experience. We hope you choose us next time you stay in Madison.

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, nice room/suite. Very clean with friendly/helpful staff. Bed was too soft for me, and parking spaces were reduced due to piles of unmelted snow, making parking difficult when returning late in the evening.
Se hospedó 1 noche en febrero de 2024
Respuesta de Javier el 27 feb. 2024
I appreciate you sharing your experience with us. It's wonderful to hear that you enjoyed the location, found the room/suite nice and clean, and encountered friendly and helpful staff during your stay. I'm sorry to hear about the issues you faced with the soft bed and reduced parking spaces due to snow piles. Your feedback is valuable, and we will address these concerns to enhance our services for future guests. Thank you for taking the time to provide your insights.

10/10 Excelente

Kristin

Respuesta de Javier el 27 feb. 2024
Hi Kristin. Thank you for choosing to stay with us. We appreciate your feedback and hope to have you stay with us again in the future.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms was clean and very spacious. The bed and sofa bed was very comfortable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Javier el 15 feb. 2024
Thank you Richard for sharing your positive experience with the cleanliness and spaciousness of the rooms. We are delighted to hear that you found the bed and sofa bed to be comfortable as well. Providing a comfortable and relaxing environment is a top priority for us, and we are glad that we were able to meet your expectations in this aspect. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.

4/10 Mediocre

Matthew

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Smelly, but also the chemical scent of agents being applied to cover up the smelly, making it even more chemically smelly. Hard mattress of early 2000’s vintage. Probably privately owned and managed, children were seen working housekeeping and front desk. Kitchen was a huge plus, turkey and bacon club with steak fries was a welcome treat after a stale presentation otherwise.
Se hospedó 1 noche en febrero de 2024
Respuesta de Javier el 12 feb. 2024
I'm sorry to hear about your experience with the smell and chemical scent at the place you stayed. It's important for accommodations to prioritize cleanliness and guest comfort. I can assure you that we do not have any children working in any capacity at this hotel. On a positive note, I'm glad to hear that the kitchen was a highlight for you, particularly the turkey and bacon club with steak fries. It's always nice to have enjoyable meals during your stay. If there's anything else you'd like to share or if you have any further feedback, please feel free to let us know.

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Claire el 7 feb. 2024
Kevin,Thank you for your review! Hope to see you again!

10/10 Excelente

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is always clean and nice, it's my go to spot to stay in the Madison area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Javier el 6 feb. 2024
Thank you Jesse for your wonderful feedback! We appreciate your loyalty and trust in our hotel. We take great pride in maintaining a clean and pleasant environment for our guests. Your kind words motivate us to continue providing exceptional service and make your stay in the Madison area as comfortable as possible. If there is anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

6/10 Aceptable

Jason

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Not the best run hotel
Upon arrival we were not able to be checked in because the desk staff was just filling in while the manager was "somewhere"? We were advised to wait 20 min in the lobby until he returned to check us in. I asked to be texted when he returned so we could go shopping nearby. Never got a txt. When I called and asked if we could be checked in, the person on the phone acted like I was an idiot for even asking. Mildly annoyed we returned for checkin but I simply will never stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Javier el 6 feb. 2024
I'm sorry to hear about your frustrating experience during your stay Jason. It's understandable that such incidents can leave a negative impression and affect your decision to return. Your feedback is valuable, as it helps the management understand areas where improvements are needed in terms of customer service and communication. If there's anything else you'd like to share or if there's any way I can assist you further, please let me know.

10/10 Excelente

Tia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Javier el 29 ene. 2024
Thank you Tia. We appreciate you for choosing to stay with us. We hope to see you again. Have a good day.

8/10 Bueno

Sunstar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Javier el 29 ene. 2024
Thank you for your feedback. We appreciate you for choosing to stay with us. Have a good day.

10/10 Excelente

Ryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was polite and helpful. The room was well appointed and comfortable for the entire family. The shades kept the light to a minimum while trying to sleep. The only negative was the small size of the pool was extremely small.
Se hospedó 3 noches en enero de 2024
Respuesta de Javier el 18 ene. 2024
Hi Ryan thank you for your feedback! We are glad everything was comfortable and functioning for you and your family. The pool size is slightly outside of our control but we too wish we could get a bigger pool.

10/10 Excelente

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 12 ene. 2024
Thank you Tiffany for choosing to stay with us. We appreciate your feedback and will use it to keep improving our hotel.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Javier el 15 ene. 2024
Thank you John for choosing to stay with us. We appreciate your feedback and hope you choose us in the future.

10/10 Excelente

Shelbi

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Claire el 8 ene. 2024
Shelbi! Thank you! We'd give you a 5/5 if we could too!

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property. Fresh and clean!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Claire el 8 ene. 2024
Andrew- Thank you for your review! We hope to see you again!

10/10 Excelente

Chad

Se hospedó 1 noche en enero de 2024
Respuesta de Claire el 3 ene. 2024
Chad, thank you for taking the time to give us feedback! We hope to see you again soon!

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly staff
Vince at the front desk was incredibly helpful and made check in a breeze.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Claire el 3 ene. 2024
Thank you for the great feedback! We're glad you enjoyed your stay!

10/10 Excelente

Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 28 dic. 2023
Thank you for your feedback! We appreciate you choosing to stay with us this holiday season! Happy New Years!

10/10 Excelente

Dawn

Viajó con su pareja
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 26 dic. 2023
Thank you Dawn for your feedback! We appreciate you choosing us this holiday season. Happy New Year!

10/10 Excelente

Cass

Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 15 ene. 2024
Thank you Cass for sharing your feedback with us! It is important for us to hear from our guest to make everyone's experience one to remember.

10/10 Excelente

Cass

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great customer service.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 25 dic. 2023
Thank you Cass for choosing to stay with us! Enjoy the holidays!

10/10 Excelente

Bernardo

Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 26 dic. 2023
Thank you Bernardo for choosing to stay at the Cambria Hotel this holiday season. We truly appreciate your feedback. We would love to have you stay with us again this 2024!

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Claire el 22 dic. 2023
Glad to hear you had a wonderful stay! We hope to see you again!

10/10 Excelente

Brenda

Viajó por negocios, Viajó con su familia
Le gustó: Servicios
Totally beautiful—. Modern. —-,friendly staff—beautifully decorated —blue tooth in bathroom and I believe bedroom— totally designed for today’s travel needs Brenda from Vermont
Se hospedó 2 noches en diciembre de 2023
Respuesta de Javier el 14 dic. 2023
Thanks Brenda. I am glad you enjoyed our newly renovated hotel a lot of effort has gone in this past year to give our guest a similar experience to the one you had.

10/10 Excelente

Kathyrine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Javier el 14 dic. 2023
Hi Kathyrine. We are glad you chose our property for your stay. Thank you again for your feedback.

10/10 Excelente

Stuart

Se hospedó 3 noches en diciembre de 2023
Respuesta de Javier el 14 dic. 2023
Hi Stuart. Thanks again for choosing to stay with us. We are glad you enjoyed your stay. Happy Holidays and Happy New Year!

6/10 Aceptable

Lexi

Viajó con su pareja
My stay was lovely
Se hospedó 3 noches en diciembre de 2023
Respuesta de Claire el 7 dic. 2023
Glad to hear you had a lovely stay! We hope to see you again soon!

10/10 Excelente

robin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would stay again
Very clean, welcoming. Took care of all my needs and even helped to find me early morning cab service.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Javier el 2 dic. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Claire el 30 nov. 2023
Thank you for sharing your experience Dawn! Hope your day is great!

10/10 Excelente

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, Comfortable and pretty close to the airport. Everything I needed. Reasonable price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Claire el 28 nov. 2023
Thank you for sharing your experience! We hope you have a great day!

2/10 Terrible

jeremy

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios
We stayed here for four nights, and they refused to clean our room the whole time. I asked several times. The death ears. The front desk people were more worried about serving liquor at their bar and laughing with your friends and helping us. This place was one step up from a motel six. Would never stay here again.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Javier el 2 ene. 2024
I'm sorry to hear about your negative experience during your stay. Providing excellent customer service and maintaining a clean environment are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations in this regard. We appreciate your feedback and take it seriously as it helps us identify areas for improvement. Rest assured that we will address this issue internally to ensure better service in the future. If there's anything else you'd like to share or if there's any way we can make it up to you, please let us know.

8/10 Bueno

Megan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was no hot water in the morning, so we had cold showers!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Javier el 27 nov. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always enjoy my stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Javier el 24 nov. 2023
Thank you for staying with us. We appreciate your feedback!