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Opiniones sobre Crowne Plaza Madinah, an IHG Hotel

5 out of 5
Crowne Plaza Madinah, an IHG Hotel
King Faisal Street,between 1st Ring Road, Madinah

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 219 de 458 opiniones" "
Evaluación: 8 - Bueno. 121 de 458 opiniones" "
Evaluación: 6 - Aceptable. 63 de 458 opiniones" "
Evaluación: 4 - Mediocre. 27 de 458 opiniones" "
Evaluación: 2 - Terrible. 28 de 458 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Tanbeer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good Hotel
Se hospedó 5 noches en abril de 2024
Respuesta de MEDIN el 25 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Mohammad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en abril de 2024
Respuesta de MEDIN el 19 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bueno

Shakhawat

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en abril de 2024
Respuesta de MEDIN el 17 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Abdiweli

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 2 noches en abril de 2024
Respuesta de MEDIN el 13 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Wasi

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de `MEDIN el 13 abr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Mohamed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de MEDIN el 13 abr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

suzanne

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Very old hotel Very unclean Dirty black hard dirt all over the room Very run down furniture Very old dirty and unclean carpet Excellent food Excellent staff service Hotel I would give it two stars in terms of everything else Staff would give them five stars
Se hospedó 2 noches en marzo de 2024
Respuesta de MEDIN el 13 abr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Ahmed

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property. Convenient walk to Haram. Amazingly attentive staff in all areas, specially front desk.
Se hospedó 6 noches en marzo de 2024
Respuesta de MEDIN el 6 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Mohamed

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It very Convenient to go to Purposes from this Hotel. Services was Excellent. In the Future we will stay in this hotel again.
Se hospedó 5 noches en marzo de 2024
Respuesta de MEDIN el 6 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Michael

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is terrible. The interior design of the room needs a full review. We arrived 7PM and one reception is available as it is call for Magrib and fast breaking so he rushed our check in. Went up to the room and shocked with two single beds squeezed in a less than four meter square even though our booking is two twin beds. I went down complained to the same gentleman but he is hopeless cuz his peers and supervisors are away for fast breaking. He asked us to come after one hour and half and he will TRY to solve the problem. We were exhausted after a long drive but no one bother. Came after two hours and one supervisor came to help us and the surprisingly she has no idea about the complain so we have to start explain to her again - the surprise is she does not know anything about the set up of her hotel room and has to make some phone calls to understand the set up of the hotel room. She suggested to give us a handicap room and ask the bell room to show us the room. we agreed after seeing the room even it is tribble. They put beds in an empty area and block the cabinet and fridge, the fridge was overheated because the bed blocked the air pass and the funny thing the TV is above the bed so imagine how you can watch. Anyhow; we spent the night safely. The funny thing is all staff believe they have walked an extra step to help their customer but reality is not even Hospitality101 yet. This is not IHG members standards at all. Management is bad and staff needs a real training.
Se hospedó 1 noche en marzo de 2024
Respuesta de MEDIN el 6 abr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excelente

kazahi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 4 noches en marzo de 2024
Respuesta de MEDIN el 6 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Djallal Eddine

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Ca vaut plutôt un 4 étoiles
Se hospedó 2 noches en febrero de 2024
Respuesta de MEDIN el 1 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Adam

Se hospedó 2 noches en marzo de 2024
Respuesta de MEDIN el 17 abr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Amra

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very poor condition for bathroom
Se hospedó 3 noches en marzo de 2024
Respuesta de MEDIN el 15 mar. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Ismael

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property needs attention it’s a little outdated
Se hospedó 2 noches en marzo de 2024
Respuesta de MEDIN el 15 mar. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Asifa

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
AC was not working got the first 24 hours. At least 2 in person and 2 phone request led to fix this issue. Electric kettle in the room was out of service as well. It was replaced after 24 hours of stay. Bath shower was quite dirty plus drainage was poor in it. Only benefit was proximity to Masjid Nabvi.
Se hospedó 3 noches en marzo de 2024
Respuesta de MEDIN el 15 mar. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

4/10 Mediocre

Asrar

Se hospedó 2 noches en marzo de 2024
Respuesta de MEDIN el 6 abr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Muhammad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff and amazing location to al haram
Se hospedó 2 noches en febrero de 2024
Respuesta de MEDIN el 8 mar. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Muhammad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff and amazing location to al haram
Se hospedó 3 noches en febrero de 2024
Respuesta de MEDIN el 8 mar. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Abid

Se hospedó 1 noche en febrero de 2024
Respuesta de MEDIN el 22 mar. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Aqib

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location from The masjid nabwi and very helpfull staff especially the bell boy saiful
Se hospedó 4 noches en febrero de 2024
Respuesta de MEDIN el 21 feb. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bueno

sami

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bon hôtel propre près du haram sauf la nourriture est moyenne
Se hospedó 2 noches en febrero de 2024
Respuesta de MEDIN el 21 feb. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bueno

jamal

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The location was excellent for our purpose. The staff were friendly and helpful. Reema, at the front desk, made our stay amazing by recommending some local restaurants and nice spots to see.
Se hospedó 5 noches en febrero de 2024
Respuesta de MEDIN el 10 feb. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Zahoor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, Good service close to Haram sharif
Se hospedó 4 noches en enero de 2024
Respuesta de MEDIN el 5 feb. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Noorfiza

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Location, staff, food is great but the property is very run down!
Se hospedó 3 noches en enero de 2024
Respuesta de MEDIN el 5 feb. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bueno

Muhammad

Se hospedó 2 noches en enero de 2024
Respuesta de MEDIN el 22 mar. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Ali

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Old, needs renovation
Food was excellent, nothing else was. Hotel seriously needs renovation. Reception bathroom pathetic (very dirty). Reception staff ok.
Se hospedó 1 noche en enero de 2024
Respuesta de MEDIN el 21 ene. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Mostafa

Se hospedó 1 noche en enero de 2024
Respuesta de MEDIN el 21 ene. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Waleed

Le gustó: Limpieza
No le gustó: Personal y atención
Poor customer service
Se hospedó 1 noche en enero de 2024
Respuesta de Medin el 19 ene. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Khairil Umar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean room with excellent service.
Se hospedó 3 noches en enero de 2024
Respuesta de MEDIN el 15 ene. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

wiam, Willebroek

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Par rapport à le prix c’est vraiment cher
Se hospedó 3 noches en enero de 2024
Respuesta de Medin el 13 ene. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bueno

Sabina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel, close by to masjid and centrally located. Breakfast was lovely
Se hospedó 4 noches en diciembre de 2023
Respuesta de Medin el 13 ene. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Basit Aalishan

Se hospedó 6 noches en diciembre de 2023
Respuesta de Medin el 13 ene. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Faizan

Se hospedó 2 noches en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bueno

Mohammed M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Nasir

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Hossam, Katy

Viajó con su familia
Le gustó: Limpieza, personal y atención
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Nasr

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Saleh

Se hospedó 4 noches en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

abdulrahman

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bueno

RAMAZAN

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Walid

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Property needs a lot of updating, rooms are depressing and dark with misty Smokey smearing Breakfast was okay
Se hospedó 2 noches en diciembre de 2023
Respuesta de MEDIN el 14 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

4/10 Mediocre

MUHAMMAD

Se hospedó 3 noches en noviembre de 2023
Respuesta de MEDIN el 31 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

4/10 Mediocre

Shahzad

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room furnishings were dated and broken in some cases. The one office chair was falling apart. The carpet was heavily stained and just plain nasty. Had to keep wearing shoes all the time. Will not be staying here again or recommending it.
Se hospedó 3 noches en noviembre de 2023
Respuesta de MEDIN el 3 dic. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

2/10 Terrible

Yasmin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great attentive staff- great breakfast menu
Se hospedó 3 noches en noviembre de 2023
Respuesta de MEDIN el 23 nov. 2023
عزيزي الضيف الكريم،تحية من فندق كراون بلازا المدينة المنورة ،نشكرك على اختيارك الإقامة في فندق كراون بلازا المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا ، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة لكراون بلازا باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة كراون بلازا المدينة

8/10 Bueno

Talaat

No
Se hospedó 3 noches en noviembre de 2023
Respuesta de MEDIN el 23 nov. 2023
عزيزي الضيف الكريم،تحية من فندق كراون بلازا المدينة المنورة ،نشكرك على اختيارك الإقامة في فندق كراون بلازا المدينة المنورة وعلى تخصيص الوقت لمشاركة ملاحظاتك القيمة.تحظى تعليقاتك بأهمية كبيرة بالنسبة لنا ، مما يتيح لنا مراقبة خدماتنا باستمرار وتقديم أفضل تجربة لكراون بلازا باستمرار.نتطلع لاستيعابك مرة أخرى في المستقبل القريبتحياتنا الحارةإدارة كراون بلازا المدينة

8/10 Bueno

Amer, newtown

Hotel was nice . Lot of people around hotel , come n asking for money . Plz don’t give them any money since most of them scams . I rather give to people working in mosque . They deserve mist not these thugs n idiots around hotel vicinity. Hotel should do something to spray them away . These people have no shame
Se hospedó 4 noches en noviembre de 2023
Respuesta de `MEDIN el 23 nov. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Aceptable

Ali

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de MEDIN el 8 nov. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review. With reference to your kind, it seems like by mistake you have left this review on our page as the attached photo is from Makkah and we are located in Madinah.On behalf of the hotel & colleagues, we are looking forward to welcoming you at Crowne Plaza Madinah. Best Regards Crowne Plaza Madinah Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de MEDIN el 8 nov. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bueno

Babar H Khan

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel in Madinah
Room AC control was out of order. The room was fridged. The hallways' carpet was filthy. Room size was too small the bathroom was too tiny.
Se hospedó 4 noches en octubre de 2023
Respuesta de MEDIN el 8 nov. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management