Lusso se encuentra en el centro de la ciudad, en Macclesfield. West Park Museum y Centro de Investigación Jodrell Bank son lugares culturales destacados, y algunos de los sitios emblemáticos del área incluyen Auditorio Gawsworth Hall y Adlington Hall. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Échale un vistazo a lo que sucede en Moss Rose o Harrison Park. Visitar nuestra guía de viaje de Macclesfield
Horario de check-in: 15:00-19:00. No es posible hacer el check-in después de hora.
¿A qué hora es el check-out en Lusso?
Check-out: 11:00.
¿Dónde se encuentra Lusso?
En el centro de Macclesfield, este edificio se encuentra a 2 km de West Park Museum y Moss Rose. Macclesfield Leisure Centre y Teggs Nose Country Park también se encuentran a 5 km. Macclesfield (XMZ-Estación de tren de Macclesfield) se encuentra a 7 minutos caminando, y Estación de tren de Macclesfield se encuentra a 7 minutos a pie.
Opiniones
Opiniones de Lusso
4,6
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
4,8
Limpieza
4,0
Servicios
4,0
Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 0 de 8 opiniones
10 - Excelente
0
Evaluación: 8 - Bueno. 2 de 8 opiniones
8 - Bueno
2
Evaluación: 6 - Aceptable. 2 de 8 opiniones
6 - Aceptable
2
Evaluación: 4 - Mediocre. 2 de 8 opiniones
4 - Mediocre
2
Evaluación: 2 - Terrible. 3 de 8 opiniones
2 - Terrible
3
Opiniones
Opinión verificada
2/10 Terrible
Robert
26 jun. 2023
No le gustó: Limpieza, comodidad de la habitación, comunicación
Terrible. Avoid at all costs.
Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home.
Se hospedó 1 noche en junio de 2023
Opinión verificada
6/10 Aceptable
Cliente verificado
30 mar. 2023
No le gustó: Limpieza, comodidad de la habitación, comunicación
Fine for a nights stay
Reception was off when we arrived and asked the cleaner to let us in, we’re then told we hadn’t paid even though I showed my bank account - after a while we were let in however I called by the receptionist to say my payment still hasn’t gone through of which I diverted him back to Hotel.com for assistance.
The cleanliness was so so the sick had bits in it and the hot water wasn’t very hot.
Unfortunately it doesn’t come with the basis necessities such as shower gel or hairdryer, but if you just needs somewhere to sleep for the night it’s fine.
Se hospedó 1 noche en marzo de 2023
Opinión verificada
8/10 Buena
Samaria
11 abr. 2023
No le gustó: Limpieza
The room was dirty. The linen was dirty too. Im a night nurse i sleep during the day. Few minutes after s went to sleep the first day i checked in, someone came to my room and asked me to checkout. I told her i have just check in and i will be here for two more days. She went out to get me a key. They key was not working. went out again. Came bavk again to bring the key afteri had slept. She really disturbed me thst i hsd a problem to go bsck to sleep.
Se hospedó 2 noches en abril de 2023
Opinión verificada
2/10 Terrible
Sally
26 jun. 2023
No le gustó: Servicios, estado de la propiedad e instalaciones, comunicación
Avoid if possible.
We arrived and nobody was on reception so we tried the telephone number left on the desk. I even had trouble with this but eventually my friend connected only to be told by the manager of the property, Victoria, that we didn’t have a reservation and that there had been a customer cancellation (?!) They had no apartments available, couldn’t help. We had to drive home.
We never got to see what it was like inside but there were a lot of comings and goings in reception of residents, none of whom spoke any English, so we couldn’t ask any of them for guidance as to what to do either and a whole pile of Amazon parcels left on the reception desk.
The location is its only asset, as it is right in the heart of Macclesfield and close to the shops and Gawsworth Hall.
Se hospedó 1 noche en junio de 2023
Opinión verificada
8/10 Buena
faye
31 ago. 2021
Le gustó: Limpieza, comodidad de la habitación
Nice modern flat, admin needs improving
Good points- room great airy and bed comfy sheets and towels good quality. Shower nice and powerful. Had great tv with netflix too. Location close to town.
Areas for improvement- arrival not great, arrived within checkin time suggested but couldnt get in had to ring mobile number noone answered. Finally got hold of someone but took then 11 min to arrive. Also info about stay lacking, should have welcome pack stating facilities etc even how to check out, had to keep ringing or texting the info number for help. Tip - text got instant reply, when ringing no answer. No info on parking, but public carpark opposite which was free after 6 or on sunday fyi. Room got hot but opening window was noisy for traffic, suggest maybe a sheet option as well as duvet in summer as well as fan for future summer guests
I would stay here again now i understand how things work. We didnt use the kitchen but nothing to clean dishes with so bring that with u if using it. Tesco metro next door.
Se hospedó 2 noches en agosto de 2021
Opinión verificada
2/10 Terrible
Mark
4 jul. 2022
No le gustó: Limpieza, comunicación
Lusso - Dirty, Run Down & Bad Smells
It started off poor with the communication just not taking place. I had to phone a mobile phone multiple times prior to getting a response. I then was charged twice and still chasing payment. For a new building it is dirty and already in poor state of repair. The building smells of old curry the whole time even in the rooms. We had a penthouse, but basically a top floor room with nothing you would call special. Paid 180.00 for a standard room, with kitchen and dining area. The shower had no shower gel or soap for the sink, we ended up using the washing up liquid from the kitchen. This is very poor value for money and would never stay again
Se hospedó 1 noche en julio de 2022
Opinión verificada
4/10 Mala
Janet
1 jun. 2022
No le gustó: Comunicación
Avoid
The place itself was adequate. It is in a good location for town. There is no Reception, it is an apartment building with self check in. The door mechanism was broken so didn’t need the code anyway. As the project isn’t quite finished there was some snagging here and there. Communication is via WhatsApp. No-one answers. Not once. There is supposed to be a £25 refundable fee, instead of taking £25, they took the cost of the stay again, when I had already paid via Hotels.com. I have rung them, WhatsApp’d and contacted them on Facebook. No response at all. Terrible. Do not give Lusso your card details.
Se hospedó 2 noches en abril de 2022
Opinión verificada
6/10 Aceptable
Bjørn Terje
1 oct. 2021
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Comunicación
Hotellet var fint mht rom etc, men dessverre veldig vanskelig å komme i kontakt med ansatte.
Jeg betalte for hotellet til Hotels.com i god tid før reise, ca 14 dager, allikevel har Lusso Hotel trukket meg for netters opphold, noe jeg mener er helt forkastelig. Det er vanskelig å komme i kontakt med hotellet for å få tilbakebetalt beløpet og jeg har også meldt det inn til Hotels.com pr tlf, for å få ordnet opp i dette.
Dette gjør meg skeptisk for å bruke Hotels.com neste gang på reise og håper virkelig at dere tar tak i saken