Chère Madame, Nous vous remercions pour cette très jolie note suite à votre séjour entre le Rhône et la Saône. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for your excellent rating following your stay. We are truly happy to learn you enjoyed your overall experience. We hope to have the pleasure of welcoming you again very soon in beautiful Lyon.Sincerely yours,Madelijn Vervoord, General Manager

Cher Client, Quel plaisir de voir que vous nous avez laissé cette excellente note. Au plaisir de vous accueillir de nouveau très prochainement au cœur de Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, We thank you for your excellent rating and are thrilled to read you were delighted by the warm welcome provided by our team members.We hope to have the pleasure of welcoming you back soon to InterContinental Lyon – Hotel Dieu, between the Rhône and Saône rivers. Sincerely yours, Madelijn Vervoord, General Manager

Dear Guest, Thank you for taking the time to leave a review following your stay at InterContinental Lyon – Hotel Dieu. We are delighted to read that you appreciated the beauty and comfort of our hotel.We will make sure to pass on your nice comment to Jessica as well as the other team members. Your satisfaction means a lot to us! We hope to have the pleasure of welcoming you back soon in Lyon. Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, We understand your frustration following your stay in our establishment and are truly sorry for the inconvenience caused. What you have experienced is not representative of the quality of our services.In order to address the situation, would you please contact Mr Poirier, Hotel Manager, at chad.poirier@ihg.com ?We are currently following up to ensure that this type of problem does not reoccur againYours sincerely,

Dear Guest,Thank you very much for leaving a review following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you enjoyed your entire stay. We truly hope to be welcoming you back to our hotel in the heart of La Presqu'Île of Lyon.Yours sincerely,

Dear Guest, Thank you for taking the time to leave a review after your stay. We are delighted to read that you have enjoyed your time at InterContinental Lyon – Hotel Dieu, and we hope to be welcoming you back soon again. Yours Sincerely,

Cher Client, Merci d'avoir pris le temps de nous noter ! Au plaisir de vous accueillir prochainement au cœur de la ville de Lyon. Sincères salutations,

Dear Madam, Thank you for taking the time to leave a review following your stay. We hope to be welcoming you back soon at InterContinental Lyon - Hotel Dieu. Yours sincerely,

Dear client, Thank you for leaving a review following your stay at InterContinental Lyon - Hotel Dieu. We are thrilled to learn you enjoyed your experience in our hotel. We hope to be welcoming you back soon in the heart of Lyon. Yours sincerely,

Dear Guest, Thank you for leaving a review following your stay at InterContinental Lyon - Hotel Dieu and thank you very much for this great rating. We are happy to read you enjoyed our very central location in Lyon as well as the bar and we hope to be welcoming you back to our hotel, between the Rhône and Saône rivers. Yours sincerely,

Dear Guest, We are so delighted to read your wonderful review of InterContinental Lyon - Hotel Dieu. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. On behalf of the entire team here, thank you again and we all look forward to have the pleasure to welcome you back with us soon. Yours Sincerely, Madelijn Vervoord - General Manager

Cher Monsieur, Je vous remercie d’avoir pris le temps d’évaluer votre séjour à l’InterContinental Lyon – Hotel Dieu. Je suis enchantée de savoir que vous avez passé un très bon moment au sein de notre établissement et j’espère que nous aurons le plaisir de vous accueillir de nouveau prochainement au cœur de Lyon, ville classée au patrimoine mondial de l’UNESCO depuis 1999. Sincères salutations, Madelijn Vervoord - Directrice générale

Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our excellent location. Regarding your suggestion for a guided tour of the site and a casual coffee shop area, we want to let you know that our concierge team is always eager to assist our guests in exploring Lyon to the fullest. Whether you're interested in culinary delights, historical landmarks, or any other aspect of the city, our concierges are happy to arrange personalized tours tailored to your preferences. We hope to have the opportunity to welcome you back and provide you with an even more enriching experience during your next visit. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to the possibility of hosting you again soon.Best regards,

Dear Madam, Thank you very much for your comment. We hope to have the great pleasure of welcoming you back soon. Best regards,

Cher Client, Nous vous remercions pour cette excellente note et sommes heureux de constater que votre expérience au sein de l'InterContinental Lyon - Hotel Dieu fut mémorable. Au plaisir de vous accueillir de nouveau très prochainement. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you for sharing your feedback with us. We're pleased to read that you found our hotel's location convenient and our accommodations spacious.We apologize that the breakfast buffet did not meet your expectations. Your comments are important to us, and we will certainly review them with our culinary team to make necessary improvements.We also appreciate your input regarding the layout of our suite. We hope to have the opportunity to welcome you back in the near future and provide an improved experience that meets all your expectations. Please feel free to reach out to us directly on your next visit so we can assist you personally.Sincerely yours,

Dear Guest,Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that you appreciated our excellent location, efficient staff, and the quality of our restaurant. It's great to know that you found the beds and bathrooms, including the showers, to be excellent.We hope to have the pleasure of welcoming you back for another enjoyable experience.Best regards,

Cher Client, Nous vous remercions pour cette excellente note et ce gentil commentaire. Nous sommes ravis de constater que notre Suite Junior offrant une vue imprenable sur le Rhône et la ville vous ait plu. Merci également pour cette très jolie photo. Au plaisir de vous accueillir de nouveau très prochainement sur la Presqu'île lyonnaise. Sincères salutations, Madelijn Vervoord, Directrice Générale

Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis et sommes ravis que vous ayez apprécié notre hôtel. Nous vous présentons toutes nos excuses pour le délai de réponse de nos équipes concernant vos sollicitations et allons leur faire remonter ce point. En espérant vous recevoir de nouveau prochainement.

Dear Guest, Thank you very much for your review. We are delighted that you enjoyed our rooms. We hope to welcome you back soon.

Dear Guest, Thank you very much for your review. We are delighted that you had a pleasant stay with us and hope to welcome you back soon.

Cher Monsieur, Nous vous remercions pour cette excellente note suite à votre venue dans notre établissement. Nous espérons avoir le plaisir de vous recevoir de nouveau au cœur de la Presqu'île. Sincères salutations,

Dear Guest,Thank you very much for this great rating.We are delighted to read that you had an amazing experience in our hotel.We hope to have the great pleasure of welcoming you again soon.Sincerely yours,

Chère Madame, Nous vous remercions d'avoir pris le temps de nous laisser cette excellente note. Au plaisir de vous accueillir de nouveau très prochainement à l'InterContinental Lyon - Hotel Dieu. Sincères salutations,Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you very much for your excellent rating following your stay at InterContinental Lyon - Hotel Dieu. We are delighted to learn that you appreciated the architecture of our hotel, as well as the quality of our service. We also appreciate your kind words regarding the breakfast at Epona restaurant.We hope to have the pleasure of welcoming you back soon to beautiful Lyon.Yours sincerely,Madelijn Vervoord, General Manager

Cher Client, Nous vous remercions pour cette excellente note et ce gentil mot. Au plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you very much for this great rating.We are delighted to read that you had an amazing experience in our hotel.We hope to have the great pleasure of welcoming you again soon.Sincerely yours,

Cher Monsieur, Merci pour cette excellente note suite à votre séjour. Nous espérons avoir le plaisir de vous accueillir très prochainement au cœur de Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you for your wonderful review. We are thrilled to hear that you found our hotel to be the most beautiful one you have ever stayed at. As you perfectly describe it, our hotel is located in the Grand Hôtel-Dieu, a former hospital that has been transformed into a place where the people of Lyon and travelers from all over the world can come and enjoy the beauty of its surroundings.We are honored to read that you consider the cuisine of Epona worthy of a Michelin star, will be delighted to share your lovely words with all our team members.We are also glad to learn you enjoyed our ideal location on the banks of the Rhône river. The entire team at InterContinental Lyon - Hotel Dieu look forward to welcoming you back to the heart of the city.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for your excellent rating following your stay at InterContinental Lyon - Hotel Dieu.We are delighted to hear you enjoyed your time at our hotel. However, we are truly sorry to learn that your experience at Epona restaurant did not meet your expectations.We look forward to welcoming you back to Lyon very soon, and we hope to have the opportunity to make your next visit a more memorable one.Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest,Thank you very much for this great rating.We are delighted to read that you had an amazing experience in our hotel thanks to the service and the comfort of your room. We hope to have the great pleasure of welcoming you again soon.Sincerely yours,

Dear Guest, Thank you very much for your great rating following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you appreciated the privileged location of our hotel, in the heart of the Grand Hôtel-Dieu, which makes it easy to visit the city or participate in numerous activities. Thank you also for your words regarding our team members. We hope to have the pleasure of welcoming you back soon in beautiful Lyon.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you for taking the time to leave your review following your stay at InterContinental Lyon - Hotel Dieu. We are glad to learn you were sensitive to the beautiful architecture of our hotel. However, we apologize for any inconvenience you experienced regarding the availability of ice for your injury. We still hope to have the opportunity to welcome you again in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for this great rating following your stay at InterContinental Lyon - Hotel Dieu. We are delighted to read that you enjoyed the central location of our hotel and we hope to have the pleasure of welcoming you again soon in the hearth of the city. Yours sincerely

Dear Madam,Thank you very much for taking the time to evaluate your experience in our hotel and for your kind words.We hope to have the great pleasure of welcoming you again very soon in Lyon.Yours sincerely,

Cher Monsieur, Merci d'avoir pris le temps de nous laisser cette excellente note suite à votre séjour lyonnais. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you for taking the time to share with us your feedback following your stay. We are sorry to read you experience was not up to your expectations, would you consider contacting me on emilie.griveaud@ihg.com in order to discuss about your discontent?We hope to be welcoming you back soon in the heart of Lyon.Yours sincerely,Emilie Griveaud, Rooms Division Manager

Cher Client, Merci d'avoir pris le temps de nous faire part de votre commentaire suite à votre venue. Nous sommes ravis de lire que le service de notre établissement ait été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau très prochainement. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you for your excellent rating following your stay. We're delighted that your experience at InterContinental Lyon - Hotel Dieu met your expectations. We hope to welcome you back very soon. Sincerely yours, Madelijn Vervoord, General Manager

Cher client,Merci d'avoir pris le temps de nous laisser cette excellente note. Votre satisfaction est notre plus grande récompense, et nous sommes ravis de savoir que vous avez apprécié votre séjour chez nous.Au plaisir de vous accueillir de nouveau au cœur de Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for your excellent feedback following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you enjoyed your overall experience and that you consider our hotel as one of the most beautiful you've ever stayed in. We hope to have the pleasure of welcoming you again very soon for your next visit in Lyon. Yours sincerely,