2/10 Terrible
PAUL B., Laurel Springs, NJ. United States.
8 feb. 2026
No le gustó: Limpieza
Please Beware of the owner of this property Annette!!! Upon arriving at the property I urge you to take pictures of everything that is broken , dirty, or in desperate need of repair. We had to re-wash dirty dishes, clean up dead bugs and cat toys left behind. We didn't complain about the condition or cleanliness of the property, and just chalked it up to being a rustic cabin. We enjoyed Luray during our stay regardless. Upon checking out we stripped the beds, emptied the dishwasher, and started the laundry as asked, all while questioning the high cleaning and host fees. On the drive home, I received an email stating that my credit card was being charged 300.0or damage to the cabin. Annette blamed us for her door knob on the front door being broken. She started her email by saying ( What did you do to my door!!! ) I was confused because we only ever used the door closest to parking with the lock box, and that was the rear door. It turned out that Annette charged my credit card without even going to the property herself. Her cleaner told her that her door knob was broken. After Annette went to check, it was just a loose screw causing the knob to hang off. Again we never had a reason to use that door. I literally spent hours later that evening having to make repeated phone calls to VRBO to get my credit card refunded. Annette admitted it was just a misunderstanding to the associate during the final 3 way call. Took 15 days for my refund. Never again!!!
PAUL B.
Se hospedó 4 noches en enero de 2026
