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Opiniones sobre Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3610 Dawn Drive, Lumberton, NC

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 374 de 1001 opiniones" "
Evaluación: 8 - Bueno. 359 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 139 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 67 de 1001 opiniones" "
Evaluación: 2 - Terrible. 62 de 1001 opiniones" "

8,0/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Lisandra, Miami

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Edgar

Viajó con su pareja
Le gustó: Limpieza, personal y atención
La atención estuvo bien de parte del personal pero la mueblería muy deteriorada, el ascensor muy descuidado. No nos gustó el hotel. Le daría máximo 2 estrellas, tal vez menos!
Se hospedó 1 noche en febrero de 2022
Respuesta de Erika el 21 feb. 2022
Thank you for your kind review. We hope to see you again in the future.

10/10 Excelente

Camila

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de Kellie el 2 jul. 2021
Thank you for choosing to stop and stay with us Ms Camila. We hope to see you on your future travels.

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
La instalación fue muy agradable pero la cama tenía un oyó no era nada cómoda
Se hospedó 1 noche en agosto de 2019
Respuesta de Erika el 3 sept. 2019
Gracious!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno sobre todo la atención. La limpieza óptima. Muy amigable y atento el personal
Se hospedó 1 noche en agosto de 2019
Respuesta de Erika el 3 sept. 2019
Gracious!

10/10 Excelente

Cliente verificado

Viajó con su familia
muy amables muy limpio y muy bonito el cuarto no tengo ninguna queja
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Ken

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Old needs to be torn down. Everything in life has a beginning of middle and an end. This hotel is at the end. I’ve been driving for 13 hours. I’ll probably would’ve picked a different hotel but it was the easiest thing to just do it and I thought it was actually. The other comfort inn
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Shiela

Convenient location, our room was a little dated but the king bed was comfortable, bathroom was clean & adequate, location was close to interstate & other restaurants. I would stay here again
Se hospedó 1 noche en mayo de 2024
Respuesta de April Watson el 20 may. 2024
Shiela, we value your feedback and appreciate you taking the time to share your experience with us. We are happy to report that we have scheduled renovations for this year. Please be sure to visit us in the future to enjoy all the updates!

8/10 Bueno

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing unique. Very disappointed in the breakfast choices. No eggs, sausage, fruit or yogurt. Only coffee, milk and water to drink. Prefer orange juice since i dont drink coffee. Need to do a much better deal with the menu.
Se hospedó 1 noche en mayo de 2024
Respuesta de A. Watson el 16 may. 2024
Michael, thank you for taking the time to leave us a review. We appreciate your feedback and will be making sure a better variety of breakfast items are available on a daily basis. We hope to see you again soon to exceed your expectations.

6/10 Aceptable

Janelle C

Se hospedó 1 noche en mayo de 2024
Respuesta de A. Watson el 13 may. 2024
Janelle, thank you for taking the time to leave us a review. We value your feedback and look forward to seeing you again and exceeding your expectations.

2/10 Terrible

Monique

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The one thing good about this property was Erica, the front desk clerk. We had to change rooms due to water damaged walls. The room should have been off market until it was fixed. The next room wasn’t any better. The tub was peeling, wall paper behind toilet was coming off, mini refrigerator didn’t keep cold. The furniture was falling apart and chipping. Please don’t waste your time by getting up for breakfast, it was horrible. After being out all day attending my aunts funeral, housekeeping did NOT clean our room or supply us with clean towels, take our trash out or change our sheets and we had to go to the front desk for more toilet paper & towels. It was very disappointing, as a Choice Privilege Reward member that this property is associated with the program. Property is very out dated.
Se hospedó 2 noches en mayo de 2024
Respuesta de Property Management el 7 may. 2024
Monique, we appreciate you taking the time to share your experience with us even though your stay was unsatisfactory. Please accept our apologies for the inconveniences this may have caused you. We would like to report that we do have scheduled upcoming renovations. Our guests are most important to us and value all feedback. Be sure to visit us in the future so we can have another opportunity to exceed your expectations and enjoy all the upgrades.

8/10 Bueno

carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location
Se hospedó 2 noches en mayo de 2024
Respuesta de A. Watson el 7 may. 2024
Carlos, thank you for taking the time to leave us a review. We value your feedback and appreciate your business. Hope to see you again soon.

8/10 Bueno

lily

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Alejandra

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de A. Watson el 7 may. 2024
Alejandra, we are saddened to know that your stay didn't warrant a higher rating. Please give us another opportunity to serve you better in the future. Take care and safe travels.

8/10 Bueno

Tanika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone was nic
Se hospedó 1 noche en mayo de 2024
Respuesta de A. Watson el 5 may. 2024
We are happy to know that you enjoyed your stay at Comfort Inn & Suites in Lumberton, NC. Thank you for mentioning our wonderful staff.

10/10 Excelente

Erwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 1 may. 2024
We appreciate you taking the time to share your experience at Comfort Inn & Suites in Lumberton, NC. Thank you for choosing our hotel for your stay.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 1 may. 2024
Thomas thank you for staying with us and taking the time to mention our friendly staff. We hope to see you again soon. Take Care.

8/10 Bueno

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We needed a one night stay for our trip from FL to NJ and it was a good deal. It was clean and quiet and mostly comfortable. Could tell it needs some upgrades but we were comfortable and slept well.
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 1 may. 2024
Laura, we are happy to know that you enjoyed your stay with us and was able to get a great night's sleep. Traveling on I95 North & South has been a challenge, and we appreciate you choosing Comfort Inn & Suites Lumberton, NC. Be sure to visit us again in the future to enjoy all the upgrades.

2/10 Terrible

William

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
From check-in to check-out there was no water in the entire hotel. Nowhere was there a functioning toilet, shower/bath, or sink. Construction outside all night. No advance notice or chance to relocate. This location is independently owned and no refunds via Comfort Inns & Suites or Choice Hotel brands.
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 1 may. 2024
We value our guests and take pride in providing them with excellent service. Please except our apologies for any inconvenience this may have caused.

2/10 Terrible

Richard

Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 13 may. 2024
Thank you for taking the time to rate your stay with us. We are saddened to know that you did not enjoy your stay with us. We apologize for any inconveniences and would like to have another opportunity to serve you and exceed your expectations.

8/10 Bueno

Kenan

Se hospedó 1 noche en abril de 2024
Respuesta de April Watson el 13 may. 2024
Thank you, Kenan, for taking the time to leave us a review. We appreciate you for choosing Comfort Inn & Suites for your lodging needs during your visit to Lumberton, NC.

8/10 Bueno

Kenan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
A lot of construction going on but a great hotel♥️
Se hospedó 3 noches en abril de 2024
Respuesta de A. Watson el 24 abr. 2024
Thank you for mentioning that we are still providing great service during the construction phase on I95. We appreciate your business and would love to see again soon!

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The picture makes it appear as a tranquil place out of the bustle of many other lodging properties. Comfort Inn and Suites is along very busy roadways, kicking up a lot of dirt. I would have preferred a place set back a bit out of the noise, and would have preferred a place that had something other to look at out of our window than speeding traffic. However the room was clean, and people were very pleasant.
Se hospedó 2 noches en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
Thank you for staying with us and taking the time to share your experience. We value your feedback.

10/10 Excelente

Shanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beds were comfortable and the breakfast was surprisingly good - especially the biscuits. Staff were friendly and attentive.
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
Hi Shanna! Thank you for taking the time to share your experience with us of your recent stay at Comfort Inn & Suites in Lumberton, NC. We are delighted to hear that we exceeded your expectations. Be sure to visit us again in the future... We look forward to it!

10/10 Excelente

Gary E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
Thanks Gary, we appreciate you for staying with us and taking the time to leave us a review. See you soon!

10/10 Excelente

Carrie

Viajó con su pareja
Le gustó: Limpieza, servicios
Everything was clean and nuce. Bed very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
Hi Carrie! We are happy to know that you enjoyed your stay with us at Comfort Inn & Suites in Lumberton, NC. We look forward to seeing you again!

10/10 Excelente

Lynda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
We are happy to know that everything went well during your stay with us at Comfort Inn & Suites in Lumberton, NC. See you soon, Lynda and thank you for choosing for your lodging needs.

6/10 Aceptable

Walter

Viajó con su pareja
Le gustó: Personal y atención
Clean and basic. They listed a fitness center, but there really wasn’t one.
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
We apologize for the inconvenience of the fitness center not being available during your stay. Your feedback is most important to us and have looked into issue further.

8/10 Bueno

Theron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Soft beds, adequate shower facility, clean room, sufficient and good continental breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
Hi Theron, we value your feedback and appreciate you for taking the time to share your experience at Comfort Inn & Suites.

8/10 Bueno

Jacques

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
très bien pour une nuit
Se hospedó 1 noche en abril de 2024
Respuesta de A. Watson el 19 abr. 2024
Thank you for taking the time to leave us a review of your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate it and hope to see you again soon.

10/10 Excelente

Kelly, Alexandria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
Kelly thank you for expounding on the great service we provide at Comfort Inn & Suites in Lumberton, NC. We appreciate you for doing so and look forward to seeing you again in the future.

10/10 Excelente

Marilyn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean property and quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de April Watson el 19 abr. 2024
Thanks Marilyn, we appreciate you taking the time to leave us a review of your recent stay with us. Your feedback is most important to us, and we look forward to being of service to you.

10/10 Excelente

Carmilita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the property I will be staying again
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
We are glad that you liked our location and loyal to the brand. We look forward to seeing you soon!

6/10 Aceptable

James, Burke

Viajó con su pareja
Le gustó: Personal y atención
Not what we expected from the other reviews. Broken down and not very clean. Beds were comfortable, however.
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
We apologize for failing to meet your expectations during your stay.

2/10 Terrible

Jodi

Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Electricity went out for 2 hours in the entire hotel. Staff at hotel was really good except at night- they had someone new and wasn’t equipped to handle the situation. It was resolved when another employee came to help but the management shouldn’t leave the hotel in someone’s responsibility that is not capable of handling things - there should be better training. Kudos to Wanda in housekeeping though- wonderful.
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
Jodi, we appreciate your understanding and apologize for the inconvenience this issue has caused. Your feedback was taken into consideration, and we have made changes our operations to ensure this does not transpire in the future. Thank you for sharing your experience.

4/10 Mediocre

Amber

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
No fitness center , tv not working
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
We are saddened to hear of the issues you experienced during your stay. Please accept our apologies for the inconvenience caused. We would love another opportunity to exceed your expectations.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were friendly and helpful. Room was much better than I expected. Instant (almost) hot water. Breakfast was standard fare for nowadays. Only negative i noticed was that the elevator was a little slow. If that's all that was not excellent then I say so what. Will definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 19 abr. 2024
Thank you for taking the time to share your experience with us during your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate your business and are happy to be of service to you again.

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hallway was a little tired, but my room was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erika el 22 mar. 2024
We are looking to begin renovations soon, so we hope you can come back and allow us to provide you with exceptional service in the future!

10/10 Excelente

Francine, Boisbriand

Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 19 abr. 2024
Francine, thank you for staying with us and taking the time to leave us a review. It much appreciated.

10/10 Excelente

Patrick

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel récente, propre et abordable avec déjeuner compris.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erika el 19 mar. 2024
We hope you will give us another chance to provide you with excellent service!

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy access to entrance from handicap parking
Se hospedó 1 noche en marzo de 2024
Respuesta de Erika el 13 mar. 2024
Thank you for taking time to respond to our online review! We hope to see you again in the future!

2/10 Terrible

Steven

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
hotel désuet. aurait besoin de travaux d'entretien. on paye via expédia pour choisir nos chambres ex : suites et on se ramasse avec des chambres normales. ne pas se fier à Expédia. hotel sont surévalués j'ai mis 1 étoile pcq je ne pouvais inscrire moins
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 6 mar. 2024
We are saddened to hear that we did not meet your expectations. Scheduled renovations are in place for this year. Be sure to pay us a visit in the future to enjoy all the upgrades! All the best and Safe travels!

10/10 Excelente

Gary E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was clean beds was very comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites, Lumberton, NC el 4 mar. 2024
Thank you Gary for your kind review. We appreciate you staying with us and look forward to seeing you again.

10/10 Excelente

elaine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice area, easy to find. Everything is clean and in good shape.
Se hospedó 1 noche en marzo de 2024
Respuesta de A. Watson el 3 mar. 2024
We are happy that you enjoyed your stay with us. Thank you for choosing Comfort Inn & Suites for your lodging needs. We look forward to seeing you again.

8/10 Bueno

Becky

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean spacious 1st floor. Everyone was nice. Alot of road construction around the hotel butwas still quiet inside.
Se hospedó 1 noche en febrero de 2024
Respuesta de A. Watson el 1 mar. 2024
Becky, we appreciate your thoughtful review. Thank you for mentioning the clean spacious rooms that we provide and how the construction didn't hinder or disturb your stay. Be sure to continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

8/10 Bueno

Vivian

Se hospedó 1 noche en febrero de 2024
Respuesta de Erika el 22 mar. 2024
Thank you for taking the time to respond to our online reviews!

10/10 Excelente

Gary W

Viajó con su pareja
Le gustó: Limpieza
Our check-in was fast and she was very courteous. Our room was spacious and very clean. Breakfast was very tasty.
Se hospedó 1 noche en febrero de 2024
Respuesta de A. Watson el 27 feb. 2024
Gary, we are happy to know that you thoroughly enjoyed your stay with us at Comfort Inn & Suites, Lumberton, NC. Thank you for mentioning how spacious and clean your room was, the tasty breakfast we serve, and the customer service you experienced during check in. Your review will be shared with staff.

8/10 Bueno

fat

Viajó con su familia
Le gustó: Limpieza, personal y atención
need some upgrade
Se hospedó 1 noche en febrero de 2024
Respuesta de A. Watson el 26 feb. 2024
Hi, we appreciate your business and feedback. Renovations are scheduled so please be sure to visit us in the future to enjoy all the updates!

10/10 Excelente

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a good stay
Se hospedó 1 noche en febrero de 2024
Respuesta de A. Watson el 26 feb. 2024
Craig, we appreciate you staying with us and taking the time to leave us a great review. Please continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

2/10 Terrible

Jaclyn A

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Found a cockroach in the bathroom upon arrival. I let the front desk know and they couldn’t care less. Room was very dated and dirty.
Se hospedó 1 noche en febrero de 2024
Respuesta de A. Watson el 25 feb. 2024
We are saddened that your experience was not up to par to our brand standards. Your feedback helps us better serve our guests and I ensure you that this issue has been communicated to property management. Please accept our apology for any inconvenience this may have caused.