Gracias! Estamos contentos de seguir teniendo su negocio

Thank you for your kind words about your recent stay with us. We hope to see you again soon on your next visit. Thank you again for your time and business.

Tank you for your kind words as we have completed a lot of renovations under new ownership. We will have to brag on the team about your kind comments and we can't wait to see you on your next visit into town!

Thank you for your comments and review. We will be researching this to better the fitness center. We can't wait to see you on your next visit with us! Please be safe on all your travels!

Thank you for the great review! We appreciate your time and business. We can't wait to see you on your next visit into town!

I'll research this with my executive housekeeper. I'm sincerely sorry about the oversite and we will add it to our deep clean list as a priority room. Thank you for your kind words on our team and safe location. I'll see what went wrong with breakfast as well as we try and provide as many options as possible while keeping freshness optimal. We appreciate you taking the time to leave feedback as it helps us become a better business. Thank you for the good review!

Thank you for the great review! We appreciate your feedback and business. Come back and see us soon!

I sincerely apologize we did not meet your expectations on your recent stay with us. I wish we had an opportunity to correct this while you were still at the hotel to research and resolve. We are doing updates to the property every month to get the property to a great condition. We hope you will consider staying with us again so we can exceed your expectations on your next visit with us.

We are so happy to hear the process was quick and easy and your room was clean. We appreciate the feedback and appreciate your great review. Please come back and see us on your next visit into town.

I apologize about he inconvenience of the price difference. Sometimes online it is listed before tax prices. We also have ahold of incidentals that is 20.00 - 40.00 hold but released at check out and returned to you shortly after the stay. Maybe this was perhaps the price difference and has since been returned to you? We are so glad you enjoyed your stay and can't wait to see you on your next visit into town. (:

Thank you so much for the great review. We can't wait to see you on your next visit into town. Please be safe on all your travels.

Thank you for the great review. We appreciate you and hope you come back and see us soon.

Thank you so much for your kind words. We appreciate your business and hope to see you again soon. I can't wait to share your kind words with all the team as I'm sure it will bring smiles to their faces!

Thank you so much for your kind words. We appreciate your business and are very excited to be your go to spot in town. We love having you at the property when you are in town! We are looking forward to seeing you on your next visit!

Thank you so much for the great review. We can't wait to see you on your next visit into town!

Thank you for the great review. We appreciate you and hope to see you again soon.

Thank you so much for the great review. We are glad you enjoyed your stay. We can't wait to see you on your next visit into town!

Thank you for the great review! We cant wait to see you on your next visit into town.

Thank you for your kind response and comment. We are glad you enjoyed your stay!!

Thank you so much for your kind words about our team members being courteous and nice. I can't wait to share this with them, as I'm sure it will bring smiles to their faces. Thank you again and we can't wait to see you again on your next visit into town.

Thank you so much for your kind words and taking the time to fill out our online review. We are sorry for your loss but are glad you could come celebrate their life. We appreciate you and hope to see you again soon so we can exceed your expectations again on your next visit into town!

Thank you so much for the great review. We hope to see you again in the near future!

Thank you so much for your kind comments. I can't wait to share them with the team as I'm sure it will bring smiles to their faces!! Please come stay with us again on your next visit into Lufkin!

Thank you for your kind comments. We are glad you stopped here to stay with us while traveling. Please come see us again next time you are in town!

Thank you for the good review.

Thank you very much for the great review. We are pleased we exceed your expectations. We can't wait to see you on your next visit to Lufkin!

Thank you for the great review. We are very pleased you enjoyed your stay with us! Please come back and stay again soon

Thank you so very much for your kind words Pamela!

Thank you!

Thank you for your review as they help us improve as a team and business. We are glad you enjoyed your stay with us! We hope you will stay with us again soon so we can exceed your expectations on your next visit.

I sincerely apologize we did not meet your expectations during your stay. We unfortunately do not have any jacuzzi baths in guest rooms, but we have an exceptional one outdoors. I understand how frustrating it can be to expect something listed online but not have it available. I researched the matter and couldn't find an online listing with Jacuzzi rooms in our guest rooms, but I will be sure to contact the third party networks to see if there are any errors listed again. As a preventative measure we had our pest control come and and proceed with an additional service on property. Thank you for bringing it to our attention so we could correct the matter immediately. We appreciate your time and comments as they help us become a better team and business. I hope in the future you will consider staying with us again so we can exceed all your expectations on your next visit to town.

I'm sincerely sorry we did not meet your expectations with your recent stay with us. We researched these matter with Maintenance and due to the heat advisory at the time in Texas, the water was having trouble from the external forces keeping a lower temperature. We are researching how to prevent this from happening again in the future. The air conditioner has since been replaced in the room to prevent it from happening again and we are checking all AC units at this time. I understand how frustrating it can be for that amenity to not function properly as expected and I hope you will accept our apology. We hope you will consider staying with us again so we can exceed your expectations on your next visit.

I'm sincerely sorry we did not meet your expectations with your recent stay with us. We researched the matter with Maintenance and due to the heat advisory at the time in Texas, the water was having trouble from the external forces keeping a lower temperature. We are researching how to prevent this from happening again in the future. I understand how frustrating it can be for that amenity to not function properly as expected and I hope you will accept our apology. We hope you will consider staying with us again so we can exceed your expectations on your next visit.

I'm sincerely sorry we did not meet your expectations with your recent stay with us. We hope you will consider staying with us again so we can exceed your expectations on your next visit.

Thank you for your review as they help us improve as a team and business. I apologize for the odor from the disposal during your stay. I will get with maintenance and housekeeping to see what went wrong and how to prevent it from happening again. I also apologize about the AC having trouble, but very glad to hear the front desk assisted with with it. We will be researching the AC problem as well. We are glad you enjoyed your stay with us in a clean, friendly environment! We hope you will stay with us again soon so we can exceed your expectations on your next visit. Thank your time and comments. We appreciate you.

Thank you for your positive review. Hope you stay with us again on your next trip to Lufkin

We apologize for the inconvenience and appreciate your patience. Hope to see you again on your next trip to Lufkin

Thank you for your 10/10

Thank you for your positive review

Thank you for your feedback

Thank you for your feedback! Hope to see you again on your next trip to Lufkin

Thank you for your feedback! Hope to see you again on your next trip to Lufkin