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Apart-hotel

Hawthorn Suites by Wyndham Louisville North

Propiedad de 4.5 estrellas

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Opiniones

7,4 de 10
Buena

Servicios principales

  • Piscina
  • Desayuno incluido
  • Acepta mascotas
  • Estacionamiento incluido
  • Wifi gratuito
  • Aire acondicionado

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Hampton Inn Louisville East/Hurstbourne

Louisville
  • Piscina
  • Desayuno incluido
  • Acepta mascotas
  • Estacionamiento incluido
9.2 de 10, Magnífico, 506 opiniones
El precio actual es de US$ 106
US$ 125 en total
impuestos y cargos incluidos
31 may. - 1 jun.
Hampton Inn Louisville East/Hurstbourne
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Políticas

Check-in

Horario de check-in: de 15:00 a cualquier hora del día
Check-in anticipado sujeto a disponibilidad
Se cobra un cargo por check-in anticipado
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 11:00
Check-out sin contacto
Check-out después de hora sujeto a disponibilidad
Se cobra un cargo por el check-out después de hora
Check-out exprés

Instrucciones especiales para el check-in

Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.
El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Personal de recepción

Mascotas

Se aceptan mascotas por un cargo extra de USD 15 por mascota, por noche
Se aceptan animales de servicio (sin cargo)
2 como máximo (hasta 11 kg por mascota)

Niños y camas adicionales

Los niños son bienvenidos.
La estadía de 2 niños de hasta 15 años es gratuita siempre que compartan la habitación del padre, de la madre o del tutor legal y utilicen las camas existentes.
No hay camas plegables disponibles.
Hay cunas gratis disponibles a pedido en la propiedad.

Tipos de pago de la propiedad

Información importante

Cargos

Se te solicitará que pagues los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:

  • Depósito en efectivo: USD 150 por estadía.

Incluimos todos los cargos que nos proporcionó la propiedad.

Extras opcionales

  • Traslado desde/hacia el aeropuerto: USD 15 por habitación solo ida.
  • Mascotas: USD 15 por mascota, por noche
  • Se aceptan animales de servicio sin cargo.
  • Se cobra un cargo por check-in anticipado (sujeto a disponibilidad)
  • Se cobra un cargo por check-out después de hora (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales y un depósito en efectivo en el check-in para cubrir todo gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
La edad mínima de check-in para la temporada de Spring Break es de 21 años.
Esta propiedad acepta tarjetas de crédito.
Las transacciones sin dinero en efectivo están disponibles
El anfitrión no indicó si hay un detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión indicó que hay un detector de humo en la propiedad
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: Count on Us (Wyndham).
Los huéspedes que no tengan la vacuna contra el COVID-19 deben usar cubrebocas en la propiedad.

Información adicional

La piscina de temporada abre de mayo a septiembre.
El acceso a la piscina está disponible de 09:00 a 21:00.
Hay habitaciones comunicadas o conectadas, sujetas a disponibilidad. Es posible solicitarlas directamente a la propiedad, utilizando los datos de contacto que figuran en la confirmación de la reservación.
A los niños menores de 16 años sin la supervisión de un adulto, no se les permite la entrada a las siguientes instalaciones: la piscina y la sala de fitness.

Preguntas frecuentes

¿Hay piscina en Hawthorn Suites by Wyndham Louisville North?

Sí, en la propiedad hay una piscina al aire libre. Se puede acceder de 09:00 a 21:00.

¿Hawthorn Suites by Wyndham Louisville North acepta mascotas?

Sí, esta propiedad acepta mascotas (límite de 2) con un peso máximo de 11 kg por animal. Se debe pagar un cargo de USD 15 por mascota por noche. Sin cargos por animales de servicio.

¿Cuánto cuesta el estacionamiento en Hawthorn Suites by Wyndham Louisville North?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Hawthorn Suites by Wyndham Louisville North?

Horario de check-in: 15:00-cualquier hora del día. Se aplica un cargo por hacer el check-in antes de hora, sujeto a disponibilidad.

¿A qué hora es el check-out en Hawthorn Suites by Wyndham Louisville North?

Check-out: 11:00. Es posible hacer el check-out después de hora por un cargo (sujeto a disponibilidad).

¿Hawthorn Suites by Wyndham Louisville North ofrece traslado hacia el aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto de 07:00 a 21:00 (previa solicitud). Se aplica un cargo de USD 15 por habitación.

¿Dónde se encuentra Hawthorn Suites by Wyndham Louisville North?

En Jeffersonville, este apart-hotel de lujo se encuentra a 2 km de Valle del río Ohio, Parque estatal Falls of the Ohio y Puente Big Four. Falls of the Ohio Interpretive State Park y Derby Dinner Playhouse también se encuentran a 3 km.

Opiniones

Opiniones de

7,4

Bueno

7,6

Limpieza

8,2

Ubicación

8,2

Personal y atención

7,2

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 290 de 944 opiniones
Evaluación: 8 - Bueno. 333 de 944 opiniones
Evaluación: 6 - Aceptable. 149 de 944 opiniones
Evaluación: 4 - Mediocre. 85 de 944 opiniones
Evaluación: 2 - Terrible. 87 de 944 opiniones

Opiniones

Opinión verificada

6/10 Aceptable

Cliente verificado

No me gusto por que fuman dentro del hotel Y huele muy mal para familia con hijos no lo recomiendo pero el personal son muy amables
Se hospedó 3 noches en junio de 2021
Opinión verificada

2/10 Terrible

Althea

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property manager is falsely advertising this hotel. The hotel is very outdated, unclean, and has a bad odor. Upon checking in just from the unkept and lack of cleaning from the lobby, i could tell. We immediately requested a refund and why. The manager who stated the system wouldnr allow and that he just work there, we knew qas the actual owner. Its sad people falsely advertise thier establishment and take advantage of people and thier hard earning. We even offered to pay for 1 night and cancel the 2nd, he wouldnt take care of the customer. He kept saying but its the Kentucky Derby. So we paid for 3 rooms for two nights that we couldnt stay in. My room was supposedly being cleaned. We met the cleaning lady on the way out with just a dirty rag in her hand. No cleaning cart, just a rag. Get in the room and i almost thru up, the tub was awful and toilet still had unflushed particles. Went back to the front dest to advise and was told we couldnt cancel because of it. Im going to dispute this as this is not right and dont sit well in my spirt at all. Please dont stay at this place. Poor hygienic practices.
Se hospedó 2 noches en mayo de 2022
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Needs major updates.

This hotel is in need of repair and updates. The paint on tub/ shower wall as chipping. I would rate the cleanliness of the bathroom a 2. The toilet bowl did not look clean. The floor was dirty. The carpet needs to be replaced. The sheets on the bed look like human body fluids but it was only the deterioration of the sheets. We paid for a night stay but checked out the same day.
Se hospedó 1 noche en mayo de 2022
Opinión verificada

6/10 Aceptable

Phillip

Le gustó: Comodidad de la habitación

You get what you paid for.

If you're looking for just a bed to sleep in, a clean room and hot showers, then it's perfect. That's all I needed, really. It's super convenient to the US31 bridge to Louisville. (The bridge with no tolls). You're better off getting breakfast somewhere else. Pretty much prepackaged stuff for breakfast or snacks. As far as looks, the walls and floors and the kitchen appliances have seen better days. But I personally don't use it. Pretty much for the price and location, it's very decent and I was comfortable nonetheless.
Se hospedó 2 noches en abril de 2022
Opinión verificada

2/10 Terrible

Clay

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Went there for Kentucky Muscle Show! First room was 202! Found mice poop inside of pull out couch! Mold inside of bathroom shower! Moved us to 302 and wasn’t any better!
Se hospedó 1 noche en abril de 2022
Opinión verificada

2/10 Terrible

Carol

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Rude, dirty and never staying again

Well. Let’s see. First very rude staff at front desk. Door by bathroom sink broke at the bottom, kitchen bottom cabinet broken henge, ants in kitchen sink, asked twice for stuff a Was given nothing but a roll of paper towels. Had to call again after 8 hours to get to and clean towels, did not get room serviced, water leak stains and cracked ceiling in living room and kitchen. Breakfast on Saturday not any left. Waffle maker broke, no eggs, and the poor lady was being treated badly by office staff while she was trying to help hotel guest. Frozen breakfast sandwiches only on Sunday, no drinks, no coffee, thermostate in room did not work. Office person really rude when we asked for coffee for the in room coffee maker. Oh and by the way the toilet rocked, not just the seat, the whole seat and wobbled when sitting on it. Very bad. Over all staff rude, complained, treated guests bad, no service, no help, room was terrible. Do not stay here. They even blocked off part of the grassy area for their employees to cook and told guest the picnic tables were only for them….room 116
Se hospedó 2 noches en abril de 2022
Opinión verificada

6/10 Aceptable

Sonza

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones

The good, bad and ugly!

The ONLY thing great about the trip was the lady Daniella at check in and the views from the riverside. Danielle (a) was very sweet, hospitable and went out of her way to accommodate our requests. The room was sub-par at most, breakfast was not as expected and we were still billed for a room that was pre-paid before arrival and I was told that I couldn't get a receipt art check out because I prepaid thru a 3rd party which is preposterous.
Se hospedó 1 noche en abril de 2022
Opinión verificada

6/10 Aceptable

Donna

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
I feel there could've been more seating in the outside areas. Being a major function held that same weekend. No top covering on our bed. No soap or shampoos in the bathroom. Only one roll of toilet paper. No phone in room.
Se hospedó 2 noches en abril de 2022
Opinión verificada

2/10 Terrible

Carly

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Terrible hotel

Room wasn't cleaned..full of trash and linnens not changed. Got another room...was just ok on being clean. Told there was a hot breakfast buffet but was only cereal and microwave sandwiches....both looked disgusting. Will never stay there again.
Se hospedó 1 noche en abril de 2022
Opinión verificada

2/10 Terrible

Jean

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
This place needs to be torn down! It’s dirty, furniture is gross, holes in window screens, bathroom door kicked in. In addition, had a sorinkler
Se hospedó 1 noche en abril de 2022
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Not even trying to do a good job.

The most disappointing thing was that the kitchen was barely stocked. It had very little of what you expect when you pay extra for having a kitchen. One set of flatware, one glass, one mug, no dish soap or sponge. Repair work was schlocky, poor choice of flooring made it look damaged when it wasn’t. Spacious but not comfortable.
Se hospedó 1 noche en abril de 2022
Opinión verificada

2/10 Terrible

Patrick

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The owners sold the business and the building will be torn down. Open six more weeks. Until then, very tough for customers. Rooms were stripped. No irons, facial tissue, shampoo, ect. Did not clean the room, no new towels. You had to go to the office and complain to get fresh towels. I have stayed here. For years and loved the place. So disappointed how things are now.
Se hospedó 15 noches en marzo de 2022
Opinión verificada

4/10 Mala

Kennedy

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Run Away!

This was by far one of the worst hotels I've stayed at in a long time. From maintenance to housekeeping, the place needs a lot of work. It was dirty, there were tons of integral repairs that should have been taken care of, it smelled and definitely has not always been a non- smoking building. I would never stay there again. Also, as someone who works in the hotel industry, why have a suite with a little kitchenette and no dishes, pots, pans, etc? Why have a coffeepot but no cups? What a mess this place is!
Se hospedó 2 noches en marzo de 2022
Opinión verificada

10/10 Excelente

Bailey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Perfect straight shot to KFC Yum! Center

The kitchenette was amazing and staff was very friendly. We had trouble sleeping due to some arguing close by and could hear a lot from the hallway and the surrounding rooms. The breakfast also wasn’t set up when we went down even though the sign said it was supposed to be open. Overall enjoyed our stay
Se hospedó 2 noches en marzo de 2022
Opinión verificada

2/10 Terrible

Jonathan

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is absolutely disgusting and completely not cared for. In our building, the one door didn't work, the other one had a boarded up window. Our room was filthy. Mold growing under the soap holder in the shower, floors filthy, stains on the bedding and lampshades, no doors on the closet, holes all over in the walls, light in the kitchen was broken. We had no TV remote, no cups to drink water, the refrigerator rumbled like an airplane taking off so we had to unplug it just to be able to sleep. Lights were burned out, there was trash in the kitchenette cabinets. I had to wipe down all the hard surfaces to feel like I had a clean place to lay my suitcase and the wipes were brown after I got done. The whole place REEKED of weed smoke. There was a gigantic bag of trash in the hallway our entire stay... Absolutely do not recommend this hotel. It is completely filthy, disgusting and unsafe.
Se hospedó 2 noches en marzo de 2022
Opinión verificada

2/10 Terrible

Megan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bedbugs. Pictures were taken. Property refused to reimburse me for my stay or my luggage i had to purchase to replace my cloth luggage.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Heather

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our daughter laid out the the sofa bed and it was covered in mouse turds. Just absolutely nasty. Silverware was covered in mold. They were no toilet paper at all in our room. I immediately had to go downstairs to get some. When we saw how nasty and infested the couch bed was, the girls couldn’t sleep. They told us they were booked out but that GM names Tabatha would be in touch with us for discounts. She has not reached back out. I believe in giving company a chance to fix something before leaving a bad review because times are hard right now. But if you aren’t going to try to fix it, it’s time to leave reviews.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

4/10 Mala

Melodie

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Some of the things that we Experienced may or may not have been controllable by the hotel, yet made the stay less than pleasing. When we arrived just before 4:30 our room was not ready and were told 30 min. We gave them about 40 and the room was ready when we went in. So big props to the staff for that. Just beside the entry door, a window was busted out, with plywood covering it. How long it was there, who knows. But it can leave an uneasy feeling when walking into a hotel. Our room was clean, and the dishwasher was running when we walked in (not an issue), but the next morning when I woke up to get a drink of water and start coffee before the kids woke up, there were zero cups in the room. There was one (still dirty) coffee mug in the dishwasher-in the entire room (we were in a room with two double beds). No plastic cups anywhere. No dish soap, no wash cloths to clean the mug myself. There was construction going on in the city, and I’m not sure why this lot was the chosen ONE lot to store equipment, but there was a good 1/3 of the parking lot (which is clearly not a shared lot) that was unusable as it had all kinds of construction equipment parked. We returned from a concert at 1am and had to park in an adjacent lot and walk either quite a way around, or through snow and wet grass to get back to our room at 1am. Aside from these inconveniences that just kept stacking up, our room was right beside the elevator, and it was still a very quiet stay.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Jacob

Le gustó: Personal y atención
No le gustó: Limpieza

I had a mouse

First impressions were of an average hotel for the price. On my only morning at the hotel, I brought a plate of food back to the room and very nearly stepped on a mouse in the middle of the room. I watched as it ran under the couch. After packing up my clothes to check out, I saw a second mouse run out from one room, cross the hallway, and then go under the door of another room. I asked to speak with a manager about a refund due to the mice and was given an email. Before leaving this review, I emailed the hotel manager twice with no reply. The refrigerator and freezer in the room were not cold.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

8/10 Buena

Shelley

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff was friendly and helpful. In one of the cupboard in the kitchenette, there was leftover food items - an onion, several packages of tortillas. These should have been removed prior to our arrival.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Mark

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones

Would not recommend

Let’s start with the positive. The registration person was very friendly, and offered a good advice regarding restaurants available within walking distance. Now, I am always a bit skeptical about negative reviews, but the rest of the stay was awful. The cigarette butts around both the lobby entrance and all around the curbs may have been the first hint. Or maybe the poorly painted exterior door, or the dirty, worn hallway carpet. But the whole place is poorly maintained. Our room had no cups for water in the bathroom, no cups for coffee, and no ice bucket. Also no facial tissues. One bulb in the kitchen fluorescent light was missing, as was the the light bezel or cover. The kitchen area did have two microwaves for some reason. The bed had one half size pillow and one full size, but both looked dirty. Found the clock radio was not plugged in. There was a red stain on the vanity, and a pink mold on the shower head made me skip my morning shower. The take out breakfast was minimal. I saw no cereal or milk. No plates. No napkins. Just some bagged commercial muffins, cinnamon rolls and a few pieces of fruit. I will not be returning.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

6/10 Aceptable

Sara

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones

Fabulous service, shabby property

The customer service was fabulous, friendly, and incredibly accommodating. The property unfortunately is shabby and worn. There was food left in our fridge and the room was in disrepair with stains on the walls.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Brad

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is in a fairly sketchy neighborhood. The rooms are outdated. Holes in carpet, broken door to second bedroom, cobwebs and filth everywhere. I pulled the sheets back on one bed and they were not changed. There was hair and human discharge stains all over the sheets.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

2/10 Terrible

Jeffrey

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dirty silverware, dirty dishes, moldy shower and bathtub, spots all over blanket, rotting wall in the bathroom.
Se hospedó 3 noches en febrero de 2022
Opinión verificada

2/10 Terrible

Antonio

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room was dirty trash in the can dirty towels on the bathroom floor
Se hospedó 2 noches en febrero de 2022