Hope to see you again.

Dear Bryan, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael Reidy General Manager

Dear Chad, Thank you for staying with us and your kind review. I am sorry that you were disappointed with the parking. In Louisville as in most cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Best, Michael Reidy, GM

Dear doug, Isn't it amazing how a friendly face can make all the difference in the world while you are away from home? Thank you so much for sharing this touching review regarding the beautiful job that Renee does and the great person that she is. I appreciate your comments and will share them with the entire staff. Best, Michael Reidy, GM

Dear James, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Michael Reidy, GM

Dear Robert, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Michael Reidy, GM

Dear Ken, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback, and I’ve taken note of your comments regarding breakfast. We hope to see you back anytime you return to the area. Best, Michael Reidy, GM

Dear Anonymous, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your stay overall. Our hotel aims to provide a great experience, and your feedback, including one improvement recommendation, helps us succeed in this area. We look forward to welcoming you back to our hotel in the future. Best, Michael Reidy, GM

Dear Sally, Fantastic! We are so happy that you had a great stay, and we hope to welcome you back soon. Best, Michael Reidy, GM

Dear Richard, Fantastic! We are so happy that you had a great stay, and we hope to welcome you back soon. Best, Michael Reidy, GM

Dear Anonymous,I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Michael ReidyGeneral Manager

Dear Bronson, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michael Reidy, GM

Dear Erick, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to revisit us soon. Best, Michael Reidy, GM

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andreina CarreroAssistant General ManagerAC Hotel Louisville

Dear Josh,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. We strive to provide every guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Michael ReidyGeneral Manager

Dear Edward, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Michael Reidy, GM

Dear Aliyssa, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Louisville again soon. Best, Michael Reidy, GM

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andreina CarreroAssistant General ManagerAC Hotel Louisville

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Andreina CarreroAssistant General ManagerAC Hotel Louisville

Dear Petter,Our mission is to exceed our guests’ expectations, so I apologize that you did not enjoy your time with us. Thank you for your review and we hope to have the opportunity to provide a more pleasurable experience on a return trip to our area. Sincerely,Michael ReidyGeneral Manager

Dear Lisa, We love hearing guests say that they would stay with us again! Thank you for your compliments of our excellent staff and for giving us some areas of improvement as well. We strive to be the best hotel in Louisville, and our guests help us achieve that goal by sharing their thoughts about our AC Hotel. Please find a reason to visit again soon. Best, Michael Reidy General Manager

Dear Thaddeus, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Michael Reidy General Manager

Dear Nathan, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Michael Reidy General Manager

Dear Will, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Michael Reidy General Manager

Dear Gabriel, I regret that you did not enjoy your stay. We do our best to provide an excellent experience, so I am sorry we let you down. We appreciate your feedback and hope to better serve you on a return visit. Best, Michael Reidy General Manager

Dear William,Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our hotel and comfortable room while in town. I appreciate your comments regarding the noise, and I have taken note. There is no better compliment than a return visit, so we hope to see you again.Best,Michael ReidyGeneral Manager

Dear Devon, I am glad our AC hotel provided you with a five-star experience while visiting Louisville. Thank you for your business and for taking the time to share your review. We look forward to welcoming you back again in the future. Best, Michael Reidy General Manager

Dear Stephen, I’m so glad you enjoyed our hotel and its superb location! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Michael Reidy General Manager

Dear lisa,We appreciate your choosing us and are glad you enjoyed your visit overall. I'm sorry you detected an odor in our elevator. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely,Michael ReidyGeneral Manager

Dear Yao,I’m sorry to hear that noise pollution beyond the control of our hotel kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Michael ReidyGeneral Manager

Dear Betty,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Michael ReidyGeneral Manager

Dear Ashley, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Michael Reidy General Manager

Dear Valerie, I am thrilled that we provided you with an exceptional stay from start to finish. We take great pride in offering the best service and accommodations in the NuLu district, and we appreciate you taking notice. On behalf of the entire staff here at our AC Hotel, thank you for your business, and please visit again soon. Best, Michael Reidy General Manager

Dear Emma, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our terrific location and, more importantly, our housekeeping staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Michael Reidy General Manager

Dear Michele, It is tremendous to see that we were a perfect fit for your recent visit to Louisville. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at our AC Hotel thanks, in large part, to our tremendous location. We appreciate your kind words and look forward to your next visit. Best, Michael Reidy General Manager

Dear Anonymous,Our AC Hotel team strives to provide a pleasant experience. We thank you for taking the time to write a review, as your feedback is helpful in obtaining this goal. We are thrilled to hear your time with us was enjoyable. I appreciate you choosing our hotel, and we look forward to your return.Best,Michael ReidyGeneral Manager

Dear Brent, Isn't it fantastic to have so many wonderful restaurants and attractions just minutes away from our beautiful AC Hotel Louisville Downtown? Thank you for your positive review and for recommending our property for a great stay. We hope you find a reason to visit us again soon. Best, Michael Reidy General Manager

Dear Juliana, We love seeing five stars when our guests leave a review. Thank you so much for choosing our AC Hotel and please consider a return visit. Best,Michael Reidy General Manager

Dear Jessica,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Best,Michael ReidyGeneral Manager

Dear Brittany, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Michael Reidy General Manager

Dear Fred,I am sorry we didn't provide the level of comfort on this stay that you are accustomed to from a Marriott hotel. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide service on a high level. We hope you will come back for an improved experience on a future trip.Sincerely,Michael ReidyGeneral Manager

Dear James, I am sorry to hear that we let you down and you didn't enjoy your stay due to your room assignment. We never want to leave our guests with a poor impression of our AC Hotel. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Michael Reidy General Manager