Overall I enjoyed the hotel - the staff were amazing, the room was comfortable, the location was great - but I don't recommend staying on the lower floor if you can help it. I still have no idea how the person above us managed to make so much noise by themselves (according to the front desk, 1 person) but it was really frustrating at 1 am and again at 8 am. Guessing the lack of carpet or padding? Either way, definitely recommend as long as you stay on the upper level.