Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 477 de 1191 opiniones" "
10 - Excelente
477
Evaluación: 8 - Bueno. 261 de 1191 opiniones" "
8 - Bueno
261
Evaluación: 6 - Aceptable. 220 de 1191 opiniones" "
6 - Aceptable
220
Evaluación: 4 - Mediocre. 113 de 1191 opiniones" "
4 - Mediocre
113
Evaluación: 2 - Terrible. 120 de 1191 opiniones" "
2 - Terrible
120
8,2/10
Limpieza
8,0/10
Personal y atención
7,6/10
Servicios
7,6/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jung Kiel
Viajó con su pareja, Viajó con mascotas
9 may. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto mucho porque puede hospedarse con mascota sin ningun problema.
Jung Kiel
Se hospedó 3 noches en abril de 2023
Respuesta de The Line LA Team el 9 may. 2023
Thank you for sharing your feedback, Jung Kiel. We're ecstatic you enjoyed your stay, and highlighting the pet experience. Thank you again for your feedback, and hope to see you soon.
10/10 Excelente
suk
1 abr. 2023
suk
Se hospedó 2 noches en marzo de 2023
Respuesta de The Line LA Team el 23 abr. 2023
Thank you for taking the time to leave us a 5-star rating. It's much appreciated.
10/10 Excelente
Cesar
27 feb. 2023
Cesar
Se hospedó 1 noche en febrero de 2023
Respuesta de The Line LA Team el 21 mar. 2023
Dear Valued Guest, Thank you for choosing The Line LA as your choice for a fun and lodging. Your feedback is a value source of information for us as we craft our unique experience. We pride ourselves on our level of service, design, and overall vibe we’ve created at our little K-Town gem. We are happy you enjoyed our creative space and hope to share many more memories in the future. Kindly, The Line LA Team.
10/10 Excelente
luis perez sandi
13 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
luis perez sandi
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Line LA Team el 21 mar. 2023
Dear Valued Guest, Thank you for choosing The Line LA as your choice for a fun and lodging. Your feedback is a value source of information for us as we craft our unique experience. We pride ourselves on our level of service, design, and overall vibe we’ve created at our little K-Town gem. We are happy you enjoyed our creative space and hope to share many more memories in the future. Kindly, The Line LA Team.
10/10 Excelente
Mariana
Viajó en grupo
12 jun. 2022
Mariana
Se hospedó 1 noche en junio de 2022
Respuesta de The LINE LA el 15 jun. 2022
Dear Guest,
We are beyond grateful for the time you have taken to share your feedback with us.
We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations.
We hope to see you again soon,
The Line LA Team
8/10 Bueno
Manuel
5 jun. 2022
Manuel
Se hospedó 3 noches en mayo de 2022
Respuesta de The LINE LA Team el 15 jun. 2022
Dear Manuel,
We are beyond grateful for the time you have taken to share your feedback with us.
We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations.
We hope to see you again soon,
The Line LA Team
2/10 Terrible
Ramona Barberan
Viajó por negocios, Viajó con su familia
10 dic. 2021
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel muy mala categoria. De lo ultimo, sucio, antigienico, ponen unas fotos que no son reales, uno ve las fotos y parece un hotel bonito pero es todo lo contrario, engañan a la gente, fui por dos noches y me toco salirme, buscar otro Hotel, todo apestaba, las camas, las toallas, ni donde poner la basura hay, terrible, terrible, la peor experiencia que he tenido en un hotel
Ramona Barberan
Se hospedó 2 noches en diciembre de 2021
2/10 Terrible
Rita
Viajó por negocios, Viajó con su familia
5 dic. 2021
Le gustó: Limpieza
No le gustó: Personal y atención
Mucho ruido y desorden
Rita
Se hospedó 2 noches en diciembre de 2021
8/10 Bueno
Francisco
4 oct. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Le doy un 85
En general me gustó, la habitación es cómoda tiene todo lo necesario, las cortinas no cubren el 100% el blackout, afuera hay algo de ruido su tu habitación da hacia la calle, la alberca y el brunch de arriba están muy bien
Francisco
Se hospedó 3 noches en septiembre de 2021
10/10 Excelente
Fer
Viajó en grupo
14 sept. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy padre el hotel, muy amables todos
Fer
Se hospedó 3 noches en septiembre de 2021
10/10 Excelente
Cliente verificado
Viajó con su familia
28 jun. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decoración y ambientes muy agradables
Cliente verificado
Se hospedó 1 noche en junio de 2021
4/10 Mediocre
LEO
30 abr. 2024
No le gustó: Estado de la propiedad e instalaciones
the sink was clogged and the water took a long time to flow off, feedback to hotel on 2nd day but it wasn't till 4th day that they cleared the clogging.
One of the days, our room was not made-up even though we left the room at 11am and were back at 8pm and we had put back the do-not-disturb sign inside the room. Hotel only changed our towels after that.
LEO
Se hospedó 5 noches en abril de 2024
10/10 Excelente
Stephanie
Viajó con su pareja
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect. Very convenient area! Can walk to many restaurants
Stephanie
Se hospedó 1 noche en abril de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 29 abr. 2024
Thank you Stephanie,We appreciate you taking time to share your experience. It means the world that you allowed The LINE LA to be join in on the fun. Being centrally located and around a host of restaurants, bar, and other attractions are of the many perks we pride ourself on. Please feel free to reach out to management directly should you return in the future. Thank you again for your time spent with us here at The Line LA.
8/10 Bueno
Christina
Viajó por negocios
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed the bar. The restaurant has really good food.
Christina
Se hospedó 1 noche en enero de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 29 abr. 2024
Thank you kindly ChristianaWe are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We also are always thrilled to recommend Openaire located on the second level of the hotel. We hope to see you again soon,The LINE LA Team
8/10 Bueno
Kamallah
28 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kamallah
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Marek
Viajó con su pareja
27 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is really nice. Great location. Great staff.
11 star hotel.
Marek
Se hospedó 2 noches en abril de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 29 abr. 2024
Thank you kindly ChristianaWe are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We also are always thrilled to recommend Openaire located on the second level of the hotel. We hope to see you again soon,The LINE LA Team
10/10 Excelente
Eric
Viajó por negocios
23 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They gave me a late checkout because I had work to finish and were very understanding and friendly.
Eric
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Noori
23 abr. 2024
No le gustó: Personal y atención
Noori
Se hospedó 2 noches en abril de 2024
Respuesta de C. Ruiz el 25 abr. 2024
Dear Noori,We truly appreciate your 3-star review! It's great to hear that you had a positive experience.Hope to have you back soon
6/10 Aceptable
Kyung
Viajó con su pareja, Viajó en grupo
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
It is within Koreatown, so you can go to Korean restaurants on foot. The room and bathroom are small, but the room with Hollywood sign view was good because it had a view.
Kyung
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Teresa
Viajó en grupo
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location
Teresa
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Alba
Viajó con su pareja
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent service
Alba
Se hospedó 2 noches en abril de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 22 abr. 2024
Dear Alba, thank you so much for taking the time to leave a review, and especially for recognizing our service. We strive to create a welcoming and comfortable environment for all guests, and hearing that we achieved that for you makes us incredibly proud. We appreciate you choosing our hotel, and we look forward to welcoming you back again soon.
10/10 Excelente
Olena, Las Vegas
Viajó en grupo
21 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked
Olena
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Becki
Viajó con su familia
19 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an amazing time!
Becki
Se hospedó 2 noches en abril de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 22 abr. 2024
Dear Becki, thank you so much for taking the time to leave such a fantastic review. We're thrilled to hear you had a great time at our hotel. We would love to learn more about what specifically made your stay so enjoyable. Was it the comfortable accommodations, the delicious food, or perhaps the exceptional service from our team? Your feedback is invaluable to us, and it helps us continue to provide the best possible experience for all guests. Thank you again for choosing our hotel. We truly appreciate your business and would love to welcome you back soon.
10/10 Excelente
Shannon
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location in K-Town! Everything is walking distance. The staff is friendly, and the rooms are clean
Shannon
Se hospedó 2 noches en abril de 2024
Respuesta de C. Ruiz el 17 abr. 2024
Dear Shannon, Thank you for much for your kind words. We're thrilled to heat that you enjoyed our convenient location in K-Town and found everything within walking distance. It's wonderful to know that you appreciated our friendly staff and clean rooms.We look forward to welcoming you back again soon.
10/10 Excelente
Jesse Forest
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
K Town is the best. The Line is so chill.
Jesse Forest
Se hospedó 1 noche en abril de 2024
Respuesta de C. Ruiz el 17 abr. 2024
Dear Jesse, I'm glad you're enjoying K-Town and our property. It's always great to hear positive feedback. Hope to have you back soon.
10/10 Excelente
Matthew
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the design in the lobby and rooms. Staff was friendly and hospitable. Would definitely recommend!
Matthew
Se hospedó 1 noche en abril de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 15 abr. 2024
Thank you Matthew for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time here. Our team works hard to provide top notch service and comfortable accommodations, so it's gratifying to know that we succeeded in making your stay memorable. We cannot wait to welcome you again in the future.
10/10 Excelente
Serafin
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Serafin
Se hospedó 2 noches en abril de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 15 abr. 2024
Thank you so much Serafin,We are happy that you were able to enjoy your stay. We always aim to do our absolute best to assure each guest and enjoyable experience. We hope that you can consider us again in your future travel plans to LA.
10/10 Excelente
Anthony
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Anthony
Se hospedó 5 noches en marzo de 2024
Respuesta de C. Ruiz el 16 abr. 2024
Dear Anthony, Thank you so much for taking the time to leave us a 5-star review, much appreciated.Hope to see you again soon..
10/10 Excelente
PIYAPORN
Viajó en grupo
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love this place
PIYAPORN
Se hospedó 1 noche en abril de 2024
Respuesta de Aronta Tucker Assistant Front Office Mangaer el 10 abr. 2024
Thank you Piyaporn for your kind words. We are thrilled to see that you loved your stay with us. It was our pleasure to ensure your experience was enjoyable. We hope to welcome you back again soon.
8/10 Bueno
Moises
Viajó en grupo
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I wish the property had self parking option
Moises
Se hospedó 3 noches en abril de 2024
Respuesta de C. Ruiz el 9 abr. 2024
Dear Moises, We are beyond grateful for the time you have taken to share your feedback with us. We completely understand your concern over self parking, we will bring this up to our higher uppers.Hope to see you soon
6/10 Aceptable
RYANNE
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
The hotel is close to Koreatown which is great if you want to walk to Korean restaurants. My only complaint is the hotel needs an upgrade and some revamping. The tvs in the rooms were dated and did not have options to watch movies just cable. We booked this hotel for a staycation to sort of relax and watch movies in our room - this did not fit our needs. Unfortunately we won’t be booking this property again.
RYANNE
Se hospedó 1 noche en abril de 2024
Respuesta de C. Ruiz el 9 abr. 2024
Dear Ryanne, We appreciate your feedback and I'm sorry to hear that your stay didn't meet your expectations. It's great that the hotel's location near Koreatown was convenient for dining options, but I understand your disappointment regarding the outdated TVs and lack of movie options in the rooms. Your comments about needing an upgrade and revamping are duly noted, and I will pass them along to the management team.We hope to see you again soon,
8/10 Bueno
Jenny
Viajó en grupo
8 abr. 2024
Le gustó: Limpieza
The VIP benefits of booking this hotel on Expedia did not reflect when we checked in. We were not given drink vouchers and did not receive the complimentary drinks. The manager was really kind to try to resolve the oversight but could not extend the offering from the Expedia VIP booking.
Jenny
Se hospedó 3 noches en marzo de 2024
Respuesta de C. Ruiz el 9 abr. 2024
Dear JennyThank you for bringing this matter to our attention, and please accept our sincerest apologies for any inconvenience caused during your recent stay with us.We truly value our partnership with Expedia and strive to ensure that all guests, especially our VIP guests, receive the exceptional service and amenities they deserve. It's disheartening to hear that your experience fell short of expectations due to the oversight in providing the designated VIP benefits.We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Hope to see you soon,
10/10 Excelente
Juan
Viajó con mascotas
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good, zero complaints!
Juan
Se hospedó 2 noches en marzo de 2024
Respuesta de C. Ruiz el 9 abr. 2024
Dear Juan, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,
4/10 Mediocre
Palace
5 abr. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Palace
Se hospedó 1 noche en marzo de 2024
Respuesta de J.R. - Director of Rooms el 17 abr. 2024
Hi Palace,We’re sorry to see your two-star rating and would appreciate the chance to understand what went wrong during your visit. Please contact us with more details so we can address your concerns directly. Your feedback is crucial for improving our services and ensuring a better experience for all our guests. Thank you for taking the time to provide us with your rating, and we hope to hear from you soon.Safe Travels,J.R. Billings - Director of Rooms
8/10 Bueno
Rosa, LOS ANGELES
Viajó con su familia
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really like the LINE Hotel for the design and for the OpenAire restaurant which is great. There are two nightclubs which I didn’t see on this trip.
The room I had was okay but there were a few issues with the electronics- the safe didn’t work due to corroded batteries, the blackout blinds controls didn’t work well and the bathroom electrical outlet had a burn mark.
Rosa
Se hospedó 3 noches en marzo de 2024
Respuesta de C. Ruiz el 9 abr. 2024
Dear Rosa, Thank you for taking the time to share your feedback with us. We will be sure to share this feedback with our team and we hope that you will allow us an opportunity to change your impression of our hotel in the future. Warm regards,
10/10 Excelente
Hye Eun, Los Angeles
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hye Eun
Se hospedó 2 noches en marzo de 2024
Respuesta de C. Ruiz el 25 abr. 2024
Dear Hye Eun, Thank you so much for taking the time to leave a 5-star review! Your feedback means a lot to us."
6/10 Aceptable
Daekyu
Viajó por negocios
2 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
'Parking Available' should be used when parking is included in the description, not when it is managed by a different company and $50 per night for guests.
Daekyu
Se hospedó 8 noches en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 8 abr. 2024
Dear Daekyu, thank you for taking the time to leave a review. We sincerely apologize if the information about our hotel's parking wasn't clear or easy to find during booking. We want to assure you that the parking details can be found on the reservation website's booking page. While parking operations are handled by a separate company, we offer affordable and secure on-site parking for our guests. Additionally, there are alternative parking options available near the hotel. We appreciate you choosing us. We hope to have another opportunity to welcome you back soon.
6/10 Aceptable
Alison
1 abr. 2024
Alison
Se hospedó 4 noches en marzo de 2024
6/10 Aceptable
seung won, Marlton
Viajó con su familia y niños pequeños
31 mar. 2024
not family friendly. Good for hot vibe seeking adults.
seung won
Se hospedó 3 noches en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 14 abr. 2024
Dear Seung Won, thank you for taking the time to share your recent experience at our hotel. We sincerely apologize that your stay wasn't ideal for your family. We strive to create a welcoming and enjoyable environment for all guests. We want to assure you, we offer comfortable guest rooms, a refreshing pool, a delicious restaurant, and relaxing lobby lounge areas perfect for families. Additionally, our location provides easy access to nearby family-oriented attractions and activities. We understand your concerns regarding the hotel's vibe. We do offer a nightlife experience geared more towards adults. We'll certainly take your comments into consideration to ensure a more balanced atmosphere for all guests. Thank you again for choosing our hotel and we hope you'll consider giving us another chance in the future.
10/10 Excelente
Somsavanh
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Somsavanh
Se hospedó 3 noches en marzo de 2024
Respuesta de C. Ruiz el 25 abr. 2024
Dear Somsavanh, We truly appreciate your 5-star review! It's great to hear that you had a positive experienceHope to see you soon
10/10 Excelente
Kimberly
Viajó con su pareja
27 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love the line ...excellent location!
Great customer service
Kimberly
Se hospedó 3 noches en marzo de 2024
Respuesta de C. Ruiz el 28 mar. 2024
Dear Kimberly, Thank you so much! We're thrilled to hear that you loved our location and experienced great customer service. Your satisfaction is our top priority, and we're committed to maintaining that level of excellence. We look forward to welcoming you back soon
10/10 Excelente
Tim
26 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very funky property, surrounding area is sketchy
Tim
Se hospedó 2 noches en febrero de 2024
Respuesta de C. Ruiz el 28 mar. 2024
Dear Tim, Thank you for sharing your thoughts with us. We're glad you appreciate the unique vibe of our property. We understand your concerns about the surrounding area and want to assure you that we prioritize the safety and security of our guests. We're committed to ensuring you have a great experience with us, hope to see you soon
10/10 Excelente
Sierra
Viajó con su pareja
26 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Sierra
Se hospedó 3 noches en marzo de 2024
Respuesta de C. Ruiz el 26 mar. 2024
Dear Sierra, Thank you for your 5-star review. We are thrilled to see that you enjoyed your stay with us.Hope to see you again soon
10/10 Excelente
Kyum
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Kyum
Se hospedó 1 noche en marzo de 2024
Respuesta de C. Ruiz el 26 mar. 2024
Dear Kyum, Thank you for your 5-star review. We pleased to see that you enjoyed your stay.Hope to see you again soon.
10/10 Excelente
Jamie
24 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location was the reason we booked. Rooms are small for four people, I would get two adjoining rooms next time.
Jamie
Se hospedó 1 noche en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 25 mar. 2024
Dear Jamie, thank you for taking the time to leave a review. We're thrilled to hear that our location was a highlight of your stay. We appreciate your feedback regarding the room size. Our rooms are designed to provide a cozy and intimate atmosphere. However, our double bed rooms can accommodate four guest. If additional space is needed adjoining rooms are available. We would be more than happy to help you arrange that on your next visit. Thank you for choosing us, and we look forward to welcoming you back in the future.
10/10 Excelente
Jenny
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When I checked in, it smelled so I asked to change my room. They kindly changed my room.
Jenny
Se hospedó 1 noche en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 25 mar. 2024
Hello Jamie, thank you for taking the time to leave a review. We appreciate you sharing your experience. We sincerely apologize that there was an unpleasant odor in your initial room. We're glad our staff was able to promptly move you to a different room. We strive to resolve any guest concerns efficiently and ensure a positive experience. Thank you for your understanding and choosing our hotel. We look forward to welcoming you back for another stay in the future.
10/10 Excelente
Alexander
24 mar. 2024
Alexander
Se hospedó 1 noche en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 13 abr. 2024
Dear Alexander, thank you for the incredible rating. We take pride in creating exceptional experiences for our guests, and your rating means the world to us. We are thrilled you had a great stay and would love to hear what made it special. Was it the comfortable rooms, the friendly service, or a particular amenity that stood out? Sharing your thoughts helps us continue to provide outstanding experiences for future guests. Thank you again for choosing our hotel and we hope to welcoming you back soon.
10/10 Excelente
DeaChul
22 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
!
DeaChul
Se hospedó 1 noche en marzo de 2024
Respuesta de C. Ruiz el 26 mar. 2024
Dear DeaChul, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon
6/10 Aceptable
Cangwa
Viajó con su pareja
21 mar. 2024
Le gustó: Personal y atención
An average hotel. Our windows were open to the lobby roof so a maintenance man walked past our window and we had no privacy. Bathrooms are outdated.
Cangwa
Se hospedó 2 noches en marzo de 2024
Respuesta de Branden Williams, Assistant Front Office Manager. el 27 mar. 2024
Dear Cangwa, thank you for taking the time to share your feedback about your recent stay. We sincerely apologize that your experience with privacy and the bathroom condition fell short of expectations. Guest comfort and privacy are our top priorities, and we regret any inconvenience you may have faced. We want to assure you that all our rooms are equipped with blackout shades and thick curtains to ensure complete privacy. If you felt a lack of privacy during your stay, we sincerely apologize. We would have been happy to explore the possibility of moving you to a different room. Regarding the view from the rooms, will depend on its location. Some rooms offer breathtaking views of the Los Angeles skyline, while others showcase the iconic Hollywood Hills. There are also rooms with views of the rear-facing rooftop. We appreciate your feedback on the bathroom. We understand the importance of a well-maintained space that complements our unique aesthetic. To help us improve, could you please elaborate on what specific aspects of the bathroom felt outdated? Your insights will be invaluable as we consider any necessary updates throughout or hotel. Thank you for choosing us and we hope to have the opportunity to welcome you back for a future stay.
10/10 Excelente
Monique
Viajó con su familia
20 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience. My daughter loved the total hotel vibe.
Monique
Se hospedó 1 noche en marzo de 2024
Respuesta de C. Ruiz el 21 mar. 2024
Dear Monique,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear that your daughter enjoyed your time with us. Again, thank you for your kind words and see you next time you're in KTown