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Opiniones sobre The Green Ginger Guest House

3.5 out of 5
The Green Ginger Guest House
8149 Billowvista Dr, Playa Del Rey, CA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 39 de 73 opiniones" "
Evaluación: 8 - Bueno. 10 de 73 opiniones" "
Evaluación: 6 - Aceptable. 6 de 73 opiniones" "
Evaluación: 4 - Mediocre. 7 de 73 opiniones" "
Evaluación: 2 - Terrible. 11 de 73 opiniones" "

9,0/10

Limpieza

8,0/10

Personal y atención

8,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Julian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto mucho!!!
Se hospedó 2 noches en octubre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

kimberly

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our second stay at The Green Ginger Inn was just as wonderful as the first.This time, we stayed in the larger suite. It was large with a pull-out couch. The pull-out couch was comfortable for a pull-out, surprisingly. The suite was spotless. The neighborhood is so quiet, and we felt completely safe. We were comfortable parking our car there overnight and let our kids, 13 y/o, explore the neighborhood without supervision. I highly recommend the Green Ginger Inn and will stay there for my future trips to LA. The location is wonderful, close to the major highways and only 20 minutes from downtown when the traffic isn't bad. But you have to time it, as it is with LA.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ginger el 12 mar. 2024
We really appreciate guests like youPlease visit anytime and i can assure you you will be very happyBe safeMara

10/10 Excelente

Dominic

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely absolutely lovely. Gloria was great. Thank you Gloria.
Se hospedó 1 noche en marzo de 2024
Respuesta de GG el 22 abr. 2024
ty for this

4/10 Mediocre

Karen

No le gustó: Personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de GG el 22 abr. 2024
TY for this

2/10 Terrible

Kari

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Difficult check in process, as messages weren't received. The staff was under the influence. Upon entering the residence is the "air freshener" was so overwhelming it was hard to breathe, We ended up making other arrangements, and the staff was not helpful at that point.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ginger el 27 feb. 2024
Thank you for your comments and your psrsonal take on things. To make the statement that the staff was under the influence was so far fromThe truth. Perhaps you are the one who was off the mark with your statement. The air freshner was a special formula to keep our inn sanitized. Good luck

2/10 Terrible

amanda

Se hospedó 1 noche en febrero de 2024
Respuesta de gg el 22 abr. 2024
TY for this

4/10 Mediocre

Magdolna

Viajó por negocios
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Well, the life is full of experience. I arrived earlier to check the place. There was a previous guest who was up to leave but there was no one whom to give the key. I offered to wait. He told me that the place was okey, worth $70/per night. He had the only one nice room of the guest house on the top, with a good view,as at it shown the Expedia's page. The (manager?) lady arrived app. 30 minutes later. She told me I can not have this kind of a nice room, my room is down back (it was facing to the neighbouring wall). "Everybody gets what he paid for" - she said. I paid app. $131/night (395.43/3 nights). Really? The house is old, the roof is unsafe, damaged furnitures and dirty. No parallel bars or anything can protect you. Unsafe, especially for children! In the first night the heating and the TV had electricity problem but is was solved by the 2nd night. There are 2 parking lots in front of the house but if you miss them the street parking is safe. Old house, which means you can hear anything from the neighbours, I was kind of prepared for that but I agree with the previous complaint that the down floor is worst. The good part? The neighborhood is safe and the room is clean.
Se hospedó 3 noches en febrero de 2024
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had such a wonderful stay at the green ginger guest house. I was amazed at how quiet it was, even though it was in such a large metropolitan city. Gloria was a wonderful person to work with, and we will definitely stay there again in the future.
Se hospedó 1 noche en febrero de 2024
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Zeus

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was The Best Value for a Hotel I've ever had! It's a one room Palace with all the amenities you'll ever need. Perfect Location, in the heart of the Playa Del Ray Neighborhood of Venice Beach. Very Ritzy area. Staff was EXCELLENT. Super helpful and Hospitable. Family Owned and Operated. You feel Loved right when you walk through the door. Can't say enough about this place. They don't have anything close to this in Detroit for the price. I've stayed at several awesome Hotels in my short stay so far in LA. All of them were great in their own way but this place is Above and Beyond. You won't regret staying here, I promise.
Se hospedó 1 noche en febrero de 2024
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Harlan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Happy
I was pleasantly surprised at how nice and comfortable this place was. It was much nicer than a typical hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ginger el 9 feb. 2024
We really appreciate guests like youCome back and visit Safe travelsMara

10/10 Excelente

Tayler

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will be back
Se hospedó 1 noche en enero de 2024
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Samantha

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the energy and vibes around it. The two ladies I corresponded with, Mara and Gloria, were super helpful, kind, accommodating, and really cared about providing a good experience 👍
Se hospedó 4 noches en diciembre de 2023
Respuesta de GG el 22 abr. 2024
TY for this

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
Okay
The place was clean but not 5 star. If you are not on the top floor be prepared to hear a lot of walking, water running, and talking from upstairs. The only sink to wash dishes was the bathroom. Double check which room you are booking. Average
Se hospedó 3 noches en diciembre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

4/10 Mediocre

Tyler

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

4/10 Mediocre

Jazmine

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

6/10 Aceptable

Fulvio

Se hospedó 3 noches en octubre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

2/10 Terrible

Marya

No le gustó: Personal y atención
Get the travel insurance for this place because refunds are not given when you get Covid, even when you notify them more than 48 hours prior. Expedia staff said they attempted to contact them multiple times on two different days and no staff could be reached. No refund being given, so I should receive an email with directions on how to get my key, right? Nope. Nothing but being told I’m harassing them via email. Again, get travel insurance! I have average scores on the property since I didn’t see it.
Se hospedó 1 noche en octubre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Kristin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely stay!
Se hospedó 2 noches en octubre de 2023
Respuesta de The Team el 24 oct. 2023
Thank you for staying at the Green Ginger Guest House. We are delighted that you enjoyed your stay with us..

10/10 Excelente

Mark

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful place! Really cool furniture, modern bathroom, very comfortable bed.
Se hospedó 3 noches en octubre de 2023
Respuesta de GG el 22 abr. 2024
ty for this

8/10 Bueno

Amanda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Team el 26 sept. 2023
Amanda,It was a pleasure having you stay. We hope to see you again soon.

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Property was very clean and comfortable. Good location for easy access to the beaches and other attractions , lots of planes taking off, but did not disturb sleep. Mgt staff was helpful and accommodating.
Se hospedó 2 noches en agosto de 2023
Respuesta de The Team el 28 ago. 2023
Sandra, so good to hear you enjoyed your stay! Hopefully we see you again in the near future.

10/10 Excelente

David, Tempe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
More of a private vacation rental than a hotel and that's a good thing! Street parking was not difficult to find close to the property. A unique, quirky, and fun place to stay!
Se hospedó 2 noches en agosto de 2023
Respuesta de The Team el 23 ago. 2023
Hi David, we are so glad you enjoyed your experience with us at the Green Ginger and look forward to seeing you again in the near future.

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 5 noches en agosto de 2023
Respuesta de The Team el 18 ago. 2023
Thank you for staying at The Green Ginger Guesthouse. We hope to see you again soon.The Team

8/10 Bueno

Valentyn, Edmonton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place.
Se hospedó 6 noches en julio de 2023
Respuesta de The Team el 11 ago. 2023
Thank you so much for your positive response.We hope to see you again, soon.

10/10 Excelente

Judith, GLEN ALLEN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was nice and spacious, the bed was very comfortable, and Mara was attentive and responsive. Thanks for a wonderful stay!
Se hospedó 2 noches en julio de 2023
Respuesta de Mar el 30 jul. 2023
We appreciate guests like you! It was our pleasure. Come back and visit again. Safe travelsMara

10/10 Excelente

Nakia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
Excellent stay. Very clean and inviting. Definitely recommend.
Se hospedó 2 noches en julio de 2023
Respuesta de Mar el 17 jul. 2023
It is a guest like you that we appreciate and welcome back anytime. Safe travels Mara

10/10 Excelente

William

Se hospedó 2 noches en julio de 2023
Respuesta de Guesthouse management el 27 jul. 2023
Thank you so much for the wonderful review. We hope to see you again soon.Good Energy,

6/10 Aceptable

SEONGHO

Se hospedó 3 noches en julio de 2023
Respuesta de The Team el 27 jul. 2023
Thank you so much for your review. We strive to do better at all times.Hope to see you again soon.

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a great 2 night stay at Green Ginger Guest House. Clean room, updated bathroom, and easy parking. Would definitely stay again.
Se hospedó 2 noches en julio de 2023
Respuesta de Mar el 8 jul. 2023
Michael, we really appreciate guests like youWe would love to see you again Be safeMara

10/10 Excelente

Marian

Se hospedó 3 noches en junio de 2023
Respuesta de The Team el 3 jul. 2023
Thank you so much for staying at Green Ginger. We are delighted that you enjoyed your stay.Good energy.The Green Ginger Team

8/10 Bueno

Lynn

Se hospedó 4 noches en junio de 2023
Respuesta de Mar el 16 jun. 2023
Thank you for your kind review. Please come back and visit us againHave a nice weekendMara

2/10 Terrible

Sarah

Se hospedó 1 noche en junio de 2023
Respuesta de The Team el 3 jul. 2023
Thank you so much for staying at the Green Ginger Guest House. We will be looking in to your concerns.Good energy.The Team

4/10 Mediocre

Katrina

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Far from OK, NOT a Guest House!
This is NOT a guest house. It is simply a room for rent! Not what was described or expected! Broken pieces etc Check in was a nightmare, no street number or sign, had to phone emergency number to find a lock box in the dark. Lady responded fast and was very nice. Our Honeymoon room was supposed to have a Bay View No where near the bay and you have a view of electricity tower and neighbours garages. Hold in door stiffed with towels Pieces missing from tiny shower. Ridiculously small for a grown man! Very dissatisfied
Bay View????
Door?
Broken shower
Se hospedó 1 noche en mayo de 2023
Respuesta de Mar el 16 jun. 2023
I am so sorry that you didn’t enjoy your stay with us. Your suite has views but not of the bay. We don’t have a bay, we have an ocean. The street numbers are on the house and we have never heard this comment before. The air conditioner was waiting for maintenance to fix the whole in window. We are an air bnb with many satisfied customers. I understand your position and wish you better luck

10/10 Excelente

Aleksandr

Se hospedó 6 noches en mayo de 2023
Respuesta de The Team el 3 jul. 2023
Thank you so much for staying at the Green Ginger Guesthouse. We are so happy that you enjoyed your stay with us. Till next time.Good EnergyThe Green Ginger Team

10/10 Excelente

Shawn

Se hospedó 3 noches en mayo de 2023
Respuesta de The Team el 3 jul. 2023
Thank you so much for staying at the Green Ginger Guest house. We are delighted that you enjoyed your stay with us. Till next time.Good energy.The Team

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Mara el 23 may. 2023
So happy you enjoyed your stayPlease come back and visit againBe safeMara

8/10 Bueno

paul

Se hospedó 1 noche en mayo de 2023
Respuesta de The Team el 3 jul. 2023
Thank you so much for staying at the Green Ginger Guest House. We are delighted that you enjoyed your stay with us. Till next time.Good energy.The Team

6/10 Aceptable

Callie

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
The location was very safe and parking was very easy right on the street. The place itself was very clean and getting the key was simple. We did not have a fan or an iron that we were expecting and when we asked they told us we would get it the next day. We had mentioned we needed it for a graduation we just needed it tomorrow no doubt. We never received the fan and most importantly the iron, so we had to go Friday morning shopping for a new shirt.. when I had messaged them again on the same number, they asked oh who did you ask? When it was two messages above it…We also were not able to use the hot tub that was advertised. It was closed and very dirty and no pool accessible nearby. With all of those inconveniences we had requested a tiny refund simply for the trouble and not having access to things that were advertised and simply paying for. They mentioned “things happen”. So it is true, but good business owners would do so to make it right for those problems. If that would’ve happened I would give a 5/5 review, but that was a big disappointment for us.
Se hospedó 3 noches en mayo de 2023
Respuesta de Mar el 14 may. 2023
Thank you for your review. I guess you left out the part that I said “i had a medical procedure”and that is why I forgot. As far as the jacuzzi, things happen, yes it broke and was under repair. I have never gotten a refund when housekeeping forgot to leave something for me when i stayed at a five star hotel. I am sorry that you were not happy with the service. I am not the owner and apologized for my mistake.

2/10 Terrible

Sep

Se hospedó 1 noche en mayo de 2023
Respuesta de GG el 22 abr. 2024
ty for this

6/10 Aceptable

Dawn

Viajó con su familia
Le gustó: Limpieza
Apartment was ok for a place to crash, we stayed on the bottom floor and it was pretty terrible for noise, you could hear every footstep, and the people upstairs were quite loud until 11pm then again at 4:00am, So we didn’t get much sleep. Room was clean and comfortable, Jacuzzi was ice cold and gross.
Se hospedó 2 noches en abril de 2023
Respuesta de Ma el 4 may. 2023
Dawn, I am sorry to learn this about your recent stay. On my correspondence I welcome all guests to text me for any reason. I can’t fix things I don’t know about As for the jacuzzi, I am sorry that their was no signage that it was out of orderI hope that you give us another try as the summer approaches. Please feel free to contact me at anytime to ensure your comfort at The Green Ginger House

2/10 Terrible

Mark

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The picture received when we confirmed was the upstairs unit, which is sunny and bright. When we arrived we got a basement unit with one window facing a wall, no heat, no hot water, no kitchen sink, and a concrete floor. Bait and switch by Green Ginger or Expedia. Property manager was great. When we called the Property Owner about heat she said there is no money for heat and we got a space heater. It appeared that Owner did not care about our comfort.
Se hospedó 2 noches en abril de 2023
Respuesta de Ma el 4 may. 2023
Mark, I was taken back by your review#1 you stated that you booked suite A. I am sorry but all the emails sent to you list suite c#2 suite C is not in the basement. The house does not have a basement ,your suite was on ground floor#3 why wasn’t I contacted if you had no hot water, No guests complained about the issue #4 The suite has 2 sinks, however, they are very close to the “kitchen”#5 A brand new Calvin Klein rug was just put in the room. Sorry it wasn’t wall to wall. In addition We had 2 area rugs#6 We never spoke, so how would I know about the heat problem. Secondly, never would my reply be “we don’t have money for heat.!” Our business is hospitality. We want our guests to feel like our home is their home. We work really hard to ensure that all guests are satisfied ,so when we get a review like this, it hurts our business that we work so hard at If ever you want to come back, please contact me Mara and I will personally show you how great our hospitality is Stay safeMara

8/10 Bueno

lisa

Se hospedó 3 noches en abril de 2023
Respuesta de Ma el 4 may. 2023
Lisa, Thank you for the nice review. We hope you come back to the beach as summer approaches please feel free to contact me if you doBe safeMsra

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023
Respuesta de Mar el 29 abr. 2023
With deep gratitude and appreciationWe are glad that our hard work reflects The staff of the GGH Come back and visit again

10/10 Excelente

Tim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The apartment had everything we needed for our 2 night stay and was close to the airport for our return flight.
Se hospedó 2 noches en abril de 2023
Respuesta de Mar el 26 abr. 2023
It was our pleasure to have you as our guest TimWe hope you come back and visit againSafe travels

8/10 Bueno

Beverly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2023
Respuesta de Mar el 21 abr. 2023
Thank you for the nice comment. We hope that you enjoy the next chapter of your lifeMara & Gloria

2/10 Terrible

Joyce

Se hospedó 1 noche en abril de 2023
Respuesta de GG el 22 abr. 2024
ty for this

10/10 Excelente

Corrado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place. Special thanks to Angela for helping us out during our stay. We're loving Vegas and The Grand Canyon too
Respuesta de Mara el 15 abr. 2023
We love guests like you who enjoyed their stayGloria works hard to ensure that the guest is comfortable and the room very clean We wish you safe travels and hope to see you and your daughter in the near future again

10/10 Excelente

Daniel

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Only issue is Wi-Fi can be flaky.
Se hospedó 3 noches en abril de 2023
Respuesta de Mar el 8 abr. 2023
It was our pleasure to have you as our guest. Thank you for the great review. Unfortunately, the Wi-Fi is spotty for our neighborhood at times. We strive to make our guests happyWe hope that you will return and/or tell a friend when visiting Los Angeles. Happy Easter

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend getaway
The king bed was very comfortable and the bathroom was spacious and elegant. Nice place to stay for the weekend!
Se hospedó 2 noches en marzo de 2023
Respuesta de Mar el 7 abr. 2023
So glad you enjoyed your stay. We strive to make ur guests feel like this is there home away from home. Please come back and visit againGrateful