2 restaurantes; se sirve desayuno, almuerzo y cena; cocina americana
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Opiniones sobre The Beverly Hills Hotel

5 out of 5
The Beverly Hills Hotel
9641 Sunset Blvd, Beverly Hills, CA

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 627 de 705 opiniones" "
Evaluación: 8 - Bueno. 42 de 705 opiniones" "
Evaluación: 6 - Aceptable. 21 de 705 opiniones" "
Evaluación: 4 - Mediocre. 10 de 705 opiniones" "
Evaluación: 2 - Terrible. 5 de 705 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service, the amenities and the history of the hotel guarantees incredible vacations.
Se hospedó 1 noche en junio de 2021
Respuesta de Steven el 5 jul. 2021
Thank you for your review and I am delighted that you enjoyed your stay!

8/10 Bueno

María

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Costoso
El desayuno extremadamente caro 2 huevos benedictinos y unos panckes 300 dólares y nada de especial de resto todo muy bien
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicacion, el personal amable, buena calidad de servicio y alimentos.
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disneyland para mayores
Excelente hotel.-
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Stephan

Noches con John Wayne pero sin Marilyn Monroe...
Muy buena situacion del hotel y un personal perfecto! Solo estoy decepcionado porque nos pusieron en un bungalow y tenia la impresion de vivir en 1960!! Solo faltaba John Wayne y Cary Grant!!! Muy viejo por este precio alto... la piscina también la tendrian que renovar!!!
Se hospedó 3 noches en septiembre de 2018

6/10 Aceptable

JESUS L, MEXICO

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Este hotel cambio 100%
Desgraciadamente algo pasó en este Hotel, era absolutamente maravilloso, la atención del frontdesk es literalmente una burla, no hay mas la magnífica atención al cliente, Las habitaciones ya no son un lujo. No me hospedaré mas aquí, era uno de mis preferidos.

10/10 Excelente

JESUS, México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El mejor hotel en Beverly Hills
Es un placer hospedarse en tan hermoso lugar, la comida y ambiente de Fountain Coffee Room es una gran experiencia. Todo casi perfecto, sólo un comentario no tan negativo, pero a mi me llamó la atención, las alfombras de los pasillos se ven muy descuidadas y el contraste es importante ya que todo luce espectacular.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El mejor hotel en Beverly Hills
The Beverly Hills hotel es sin duda el mejor hotel en Los Angeles, tiene la mejor atención, habitaciones amplias y renovadas, una gran calidad en todos y cada uno de los servicios. Volveré feliz.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravilloso Todo excelente
Excelente muy bien todo

10/10 Excelente

Ethel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel deserves the 5 stars!
Se hospedó 2 noches en abril de 2024
Respuesta de Steven el 29 abr. 2024
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 Excelente

laurie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Steven el 29 abr. 2024
Thank you for your very kind review! I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 Excelente

Susan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would love a sauna and sadly we came for the pool and it rained. Super bummed. The staff was amazing. Chris, Fizal, sunny and everyone was truly amazing
Se hospedó 1 noche en marzo de 2024
Respuesta de Steven el 4 mar. 2024
Thank you for your very kind review! I am delighted to hear that you enjoyed your stay and I look forward to seeing you again in the near future.

2/10 Terrible

Mehraban

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
So I live in the neighborhood and my electric went away due to rain so I went to the hotel and got a room. Elevator to my room was not working so from third to fourth floor we walked the stairs. We moved there because I have a breathing machine and electricity went off many times so I could sleep at all. To make matters worst while I was walking from bed to bathroom my feet got all wet as they had major leak from patio to inside the room. Nothing went right NOTHING
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jere

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Steven el 4 feb. 2024
Thank you for taking the time to fill out the survey.Best regards,

10/10 Excelente

Demetrus

Se hospedó 4 noches en diciembre de 2023
Respuesta de Steven el 4 feb. 2024
Thank you for taking the time to fill pout the survey. I am delighted you enjoyed your stay and look forward to seeing you again in the near future!Best regards,

10/10 Excelente

Nina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent, they went above and beyond to make our stay just memorable in everyway!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven el 31 dic. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to welcoming you back in the very near future.Best regards,

10/10 Excelente

ping

Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven el 25 dic. 2023
Thank you for your very kind review. I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 Excelente

Trinity

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing
Amazing resort. Very affordable. Felt like home
Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven el 23 dic. 2023
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 Excelente

Carlos

Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven el 23 dic. 2023
Thank you for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 Excelente

Amal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An absolutely beautiful experience! The Christmas decorations is so festive and magical. The room spacious and beautiful. The food and drinks are perfection. And the staff went beyond and far to be hospitable and professional. Love it. Would definitely go back. You have to try the soufflé at the Polo Bar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven el 23 dic. 2023
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 Excelente

Sasha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was absolutely amazing made our honeymoon a dream!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Steven el 19 oct. 2023
Dear Sasha,Thank you for taking the time to fill out this survey. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very classy hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Steven el 19 oct. 2023
Dear Thomas,Thank you for taking the time to fill out the survey. I am delighted that you enjoyed your visit and I look forward to seeing you again in the near future.Best regards,

10/10 Excelente

Garry

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our stay at the Beverly Hills Hotel
Amazing hotel and service. Highly recommend
Se hospedó 1 noche en octubre de 2023
Respuesta de Steven el 5 oct. 2023
Dear Garry,Thank you for your nice review! I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.Best regards

8/10 Bueno

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023
Respuesta de Steven el 19 oct. 2023
Thank you very much for taking time to fill out this survey. I hope you enjoyed your visit and will return in the near future!Best regards,

8/10 Bueno

napabha

Se hospedó 1 noche en septiembre de 2023
Respuesta de Steven el 5 oct. 2023
Thank you for your kind review but it looks like we could have done better. If there is anything we could have done differently to make your stay more enjoyable, I'd love to hear it.Best regards,

10/10 Excelente

Curtis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023
Respuesta de Steven el 26 sept. 2023
Thank you very much for your kind review! I am delighted you enjoyed your visit and hope to see you again in the very near future.

10/10 Excelente

Martin Heinz

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Another wonderful stay at a hotel so full of history. The staff was attentive, prompt and friendly. The room was clean and quiet, with an amazingly comfortable bed. Thank you to everyone at the Beverly Hills Hotel!!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Steven el 20 sept. 2023
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Mary, Carmel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We LOVE LOVE LOVE The Beverly Hills Hotel!! The employees went above and beyond to make our stay wonderful!! Everyone there is so tremendously kind and helpful, it keeps us coming back!! Chloe from guest relations is AMAZING!! She took such great care of us and she was so sweet to our 7 year old son!! He loved visiting with her!! She also gave our son the cutest Oscar for completing his scavenger hunt in addition she presented our son’s stuffed animal “Stich” an Oscar as well which made our son over the moon excited!! The pool staff are also incredible!! Blanca is so helpful and kind and it’s amazing that she remembers us each year when we arrive!! She is awesome!! We frequently stay at five star hotels and the Beverly Hill Hotel sets the standard!! Also, the Valet Team is incredible!! Watching them work is like watching a symphony!! We can’t wait to return!!
Se hospedó 2 noches en agosto de 2023
Respuesta de Steven el 10 sept. 2023
Dear Mary,Thank you so much for your very kind words! We are delighted you enjoyed your stay with us and look forward to seeing you again in the very near future.

10/10 Excelente

Kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best of everything
Se hospedó 3 noches en agosto de 2023
Respuesta de Steven el 10 sept. 2023
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 Excelente

Gregory

Se hospedó 2 noches en agosto de 2023
Respuesta de Steven el 20 sept. 2023
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Ana

Se hospedó 1 noche en agosto de 2023
Respuesta de Steven el 20 sept. 2023
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Jean

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Steven el 14 ago. 2023
Dear Jean,I am delighted that you enjoyed your stay with us and I look forward to welcoming you back in the near future!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely fabulous!
Se hospedó 2 noches en agosto de 2023
Respuesta de Steven el 13 ago. 2023
Dear Jennifer,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Jake

Se hospedó 1 noche en agosto de 2023
Respuesta de Steven el 10 sept. 2023
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 Excelente

Courtney

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing! Great staff. Excellent Hotel
Se hospedó 1 noche en julio de 2023
Respuesta de Steven el 30 jul. 2023
Thank you for your very kind words! I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future.

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service and special attention
Se hospedó 1 noche en julio de 2023
Respuesta de Steven el 27 jul. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future.

10/10 Excelente

James

Se hospedó 1 noche en julio de 2023
Respuesta de Steven el 13 ago. 2023
Dear James,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 Excelente

Viren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic property. We own and operate hotels so we value the intrinsic value of hotels. The only downside I would say is the folks working at the Dior boutique that is seasonal for the hotel are very rude and put a damper on our mood but overall the hotel is phenomenal.
Se hospedó 3 noches en julio de 2023
Respuesta de Steven el 27 jul. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future. I apologize for attitude of the Dior salespeople. I have already spoken to their manager!

10/10 Excelente

Eloy, Garden City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Steven el 28 jul. 2023
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 Excelente

Nicole

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One of the best hotels on the planet!
Se hospedó 1 noche en julio de 2023
Respuesta de Steven el 28 jul. 2023
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

8/10 Bueno

MAMDOUH

Se hospedó 1 noche en junio de 2023
Respuesta de Steven el 28 jul. 2023
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 Excelente

Paulette, Chicago

Se hospedó 1 noche en junio de 2023
Respuesta de Steven el 28 jul. 2023
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en junio de 2023
Respuesta de Steven Boggs el 5 jun. 2023
It looks as if you didn't enjoy your stay. Please let me know what we could have done better so that we can ensure a better stay next time.Sincerely

10/10 Excelente

Stewart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pink Palace Staycation
Incredible staycation! From two-weeks prior to our stay, through our last interaction with the bellman, we received first-class service. The facilities and staff are top-notch. Great food as well! Thanks Pink Palace for a great stay!
Se hospedó 1 noche en mayo de 2023
Respuesta de Steven el 15 may. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to seeing you in the very near future. Best regards,

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Girls weekend Spring 2023
Fabulous in every way, especially service, with two exceptions 1) Elevators were not working well which caused delays 2) Lighting in the bathroom is terrible for doing makeup. We had to go sit in the chair by the window to be able to properly see. The lighted makeup mirror is not good enough, and using the big mirror is impossible.
Se hospedó 3 noches en abril de 2023
Respuesta de Steven el 2 may. 2023
Thank you for your very kind words! I apologize for the elevator issue! We have the company coming out as we speak.I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.

10/10 Excelente

Kim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wow, what an iconic hotel with superb service. The check in was smooth, we were walked to our room and had a balcony room overlooking the front so it wasn't quiet due to the busy road. Everywhere is perfectly maintained and super clean. The room was spacious with a very comfortable bed and top quality linen. The one thing we would have liked in the room is a coffee machine but that wasn't a major deal. The pool area is beautiful. When you arrive they set the sunbed up with towels and offer sunscreen. There is waiter service poolside, lovely cocktails. We found it very quiet around the pool and in the lobby - it lacked atmosphere I guess. Being one of the top hotels in the world it seemed very discreet and private. We are neither rich or famous, this was a one off for a 50th birthday, but we received the same service. If you aren't used to this type of service, its a bit strange. People around the pool called one of the attendants to put the parosol up or move it to give them more shade whereas we'd just get up and do it ourselves - how the other half live I guess! We ate at the Polo Lounge, food was amazing. It was very noisy in the indoor restaurant - everyone seemed to be competing to be the loudest - so we opted for an outdoor booth and it was very special. The cafe was great for breakfast, again a booth and top quality food and service in beautiful surroundings. Lastly the coffee shop, nice coffee/food options but its very small and dark in there
Se hospedó 2 noches en abril de 2023
Respuesta de Steven el 28 abr. 2023
Thank you so much for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Excelente

Guo Hai

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It is a beautiful place
Respuesta de Steven el 23 abr. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 Excelente

Marc, New York

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best service and hotel in the USA, love this place
Se hospedó 3 noches en abril de 2023
Respuesta de Steven el 23 abr. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 Excelente

Debbie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The whole experience was great. Staff goes above and beyond to make you feel comfortable and welcome.
Se hospedó 4 noches en marzo de 2023
Respuesta de Steven el 23 abr. 2023
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 Excelente

Julie, Chapel Hill

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always a pleasure to stay here
Se hospedó 4 noches en marzo de 2023
Respuesta de Steven el 19 mar. 2023
Thank you for your kind words. I am delighted you enjoyed your stay.