Recepción

Opiniones sobre Oak Tree Inn

2.5 out of 5
Oak Tree Inn
17448 Ventura Blvd, Encino, CA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 89 de 207 opiniones" "
Evaluación: 8 - Bueno. 40 de 207 opiniones" "
Evaluación: 6 - Aceptable. 26 de 207 opiniones" "
Evaluación: 4 - Mediocre. 18 de 207 opiniones" "
Evaluación: 2 - Terrible. 34 de 207 opiniones" "

7,8/10

Limpieza

7,8/10

Personal y atención

6,8/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Elvis E

Se hospedó 1 noche en abril de 2024
Respuesta de oak tree inn el 29 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Martha

Se hospedó 2 noches en septiembre de 2023
Respuesta de oak tree inn el 12 oct. 2023
Thank you for rating us!

10/10 Excelente

Litza ivonne

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un lugar swncillo, tranquiloby seguro
Se hospedó 1 noche en abril de 2023
Respuesta de oak tree inn el 14 jul. 2023
Gracias por elegirnos para su estadía y por tomarse el tiempo para dejarnos un comentario tan positivo al respecto. Esperamos volver a verle en un futuro próximo.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Encontré una cucaracha en la zona del microondas. En lo demás, agradecida de tener agua caliente y una cama para dormir. Al ser tan pegado se escuchaban las voces de los demás pero en mi caso, no fue un pediments para dormir.
Se hospedó 3 noches en febrero de 2023

8/10 Bueno

Casey

Viajó con su familia y niños pequeños
For what it was, it was actually pretty great. An inexpensive option for a few days.
Se hospedó 4 noches en mayo de 2024
Respuesta de OAK TREE INN el 23 may. 2024
Thank you for your positive feedback. We're glad to hear that you found our hotel to be a great and affordable option for your stay. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excelente

Donald

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Car wash next door kinda loud in mornings. After they closed no problem
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 23 may. 2024
Thank you for your feedback. We're glad to hear that the noise issue was resolved after the car wash closed. We appreciate your understanding and hope you enjoyed the rest of your stay. We look forward to welcoming you back in the future.

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kind staff, clean rooms, comfortable beds! Microwave and fridge in all rooms.
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 22 may. 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff kind, rooms clean, and beds comfortable. It's great to know that the microwave and fridge in the rooms added to your convenience. We look forward to welcoming you back soon.

10/10 Excelente

Jude

No ice machine on property
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 19 may. 2024
Thank you for your positive feedback and rating! We appreciate your note regarding the absence of an ice machine on our property. Your input is valuable, and we will consider it for future improvements and once again thank you for staying with us.

2/10 Terrible

Jose

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Couldn’t sleep smell of smoke the smell made my head hurt all night. Had to sleep with window open because of smell . Had no choice but to stay they had already charged my stay No vanity, old furniture, bed bugs, worst bathroom ever should be listed like a motel. Disgusting place
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 19 may. 2024
We are very sorry to hear about your unpleasant experience. Your concerns about the smoke smell, cleanliness, and condition of the room are important to us, and we will investigate these issues promptly. We apologize for any discomfort you endured and appreciate your feedback as it helps us improve.

2/10 Terrible

Abdullah

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Inconvenient, noises everywhere including the car wash next to the place, old sheets, bed and furniture, outside the rooms looking way better than inside which is terrible.. it should be considered motel not Inn
Se hospedó 1 noche en mayo de 2024
Respuesta de oak tree inn el 19 may. 2024
We apologize for the inconveniences you experienced during your stay. We're sorry to hear about the noise, outdated furnishings, and discrepancies between the exterior and interior of our rooms. Your feedback is important to us, and we will address these issues to improve our guests' experiences. Thank you for bringing this to our attention.

10/10 Excelente

POPURI

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent expect the car wash sound beside
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 20 may. 2024
Thank you for your positive feedback. We're glad you had an excellent stay overall. We apologize for any inconvenience caused by the car wash noise next door. We appreciate your understanding and hope to welcome you back for another pleasant stay.

10/10 Excelente

Yechiam

Le gustó: Limpieza, estado de la propiedad e instalaciones
Everythink
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 20 may. 2024
Thank you for your feedback. We're glad you enjoyed your stay and that everything met your expectations. We look forward to welcoming you back soon.

10/10 Excelente

Juan, North Hollywood

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de oak tree inn el 19 may. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Jordan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I ended up not staying here b/c they did not have the room type I wanted, but still, great property manager
Se hospedó 1 noche en mayo de 2024
Respuesta de oak tree inn el 9 may. 2024
We're sorry to hear that we couldn't accommodate your room preference, but we're glad to hear that you had a positive experience with our property manager. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Daniel

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Bed bug infestation. Walls are very thin so thin you can even hear people’s whispers( no lie) People hanging outside of windows. It was clean however when you turn the lights off the bed bugs come out, there’s was a lot.
Se hospedó 1 noche en mayo de 2024
Respuesta de OAK TREE INN el 19 may. 2024
We sincerely apologize for the issues you faced, especially the bed bugs and noise from thin walls. This is not the standard we strive for, and we are addressing these concerns urgently. Your feedback is invaluable in helping us improve thank you.

6/10 Aceptable

Thanh

Le gustó: Limpieza, personal y atención
It was very noisy from the people staying upstairs above our room. Whoever was really noisy kept walking in the room from 10pm to 4am, we could not sleep at all
Se hospedó 2 noches en abril de 2024
Respuesta de oak tree inn el 28 abr. 2024
We apologize for the noise disturbance caused by guests staying above your room. Your comfort is important to us, and we regret any inconvenience this may have caused. We appreciate your feedback and will take steps to address this issue. We hope to have the opportunity to welcome you back for a more peaceful stay.

10/10 Excelente

Anton

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en abril de 2024
Respuesta de oak tree inn el 21 abr. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

scott

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The smoke detector chirped ever2 minutes all night no staff available to help will never stay again
Se hospedó 2 noches en abril de 2024
Respuesta de oak tree inn el 15 abr. 2024
We apologize for the inconvenience caused by the smoke detector issue. Your feedback is valued, and we are addressing this promptly to ensure it does not happen again. We regret the inconvenience and hope to regain your trust in the future.

2/10 Terrible

Lisette

Le gustó: Limpieza
No le gustó: Personal y atención
Never had an issue with this property or the owners until today. Shortly after checking in we heard a noise coming from the bathroom. Husband walked over and saw a man trying to climb in through the bathroom window . I was petrified and refused to stay the night . We left immediately didn’t ask for refund , just left ! I called the property to notify them about it and the female owner said “ok “ . As if it was a regular occurrence. Never again .
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 14 abr. 2024
We are deeply sorry for the frightening experience you had during your stay. Your safety is our top priority, and we are investigating this incident thoroughly. We apologize for the inadequate response you received, and we assure you that this is not a regular occurrence. We understand your decision, and we hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Jordan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay and the owner even let me park in the handicap space for the night when the parking was full. Great stay!!
Respuesta de oak tree inn el 10 abr. 2024
We're delighted to hear that you had a great stay with us! Your satisfaction is our priority, and we're glad we could accommodate your parking needs. We look forward to welcoming you back soon.

10/10 Excelente

Thanh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quieter than I thought
Se hospedó 2 noches en marzo de 2024
Respuesta de oak tree inn el 2 abr. 2024
We're glad to hear that you found your stay quieter than expected. Your feedback is appreciated, and we hope to welcome you back again soon.

6/10 Aceptable

Shaunte

No le gustó: Limpieza
There was no sink space, and no telephone, and it was very noisy
Se hospedó 2 noches en marzo de 2024
Respuesta de oak tree inn el 29 mar. 2024
We apologize for the inconveniences you encountered. Your feedback is valuable, and we will address these issues promptly. We hope to improve and welcome you back for a better experience.

10/10 Excelente

Anton

Se hospedó 3 noches en marzo de 2024
Respuesta de oak tree inn el 14 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Anton

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 3 noches en marzo de 2024
Respuesta de oak tree inn el 24 mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jessica

Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 24 mar. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Albert

Viajó por negocios
It’s nice for one night
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 14 mar. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your stay enjoyable, even if it was brief. Should your travels bring you back to the area, we'd be delighted to welcome you for another comfortable night's stay.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean and the staff member who helped me was friendly!
Se hospedó 1 noche en marzo de 2024
Respuesta de oak tree inn el 14 mar. 2024
Thank you for your positive feedback! We are delighted to hear that you found your room clean and that our staff member provided friendly assistance. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excelente

Chad

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very reasonable and clean 👌
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 27 feb. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

10/10 Excelente

Maria

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Okay first let me say I stayed here through multiple ownerships dozens of times over the years. There's always in the past kind of been same old same old. I wasn't feeling very well when I first got here & it was pouring down raining so today sun is out bright & shiny and I was walking my dog and took a look around and noticed that this guy is stepping up his game. No... for real for real. Does matter fact he was much friendlier and more personable this time and I want to recognize that he's got his hands full & has had his hands full sort of change in the theme of this place but I want you to know that is absolutely handled and done and as I looked around I realized this whole place has been remodeled & facelifted & when the first things I want you to know that I noticed about this place which was really a big deal when you feel like really as poorly & sick as I did I love the way the sheets smell I love the way the sheets feel & I love the way the sheets smell and it's just not the usual like yes they smell clean but there's something different there's something about the person who's doing the sheets & the way they're doing them & something additional that they're adding to it that's some kind of a Zen smell if that makes sense. I don't know what it is it's top secret. I wasn't sure about how I felt about the decor until I turned on all the strategic lights & stood back & looked at the entire feel & thing thats going on and I do like it. Put in a heat pool lookout Big H's.
Respuesta de oak tree inn el 27 feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

8/10 Bueno

Arturo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room layout was nice and the touch of lighting mirror on wall
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 19 feb. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

2/10 Terrible

Dustin

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
There were bugs crawling on me when I got into the bed. Cockroach walked across my arm! I was told I would receive a discount next time. I returned to the hotel and was not provided that discount at all. Unacceptable!
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 14 mar. 2024
We are deeply sorry for the distressing experience you encountered during your stay. Your comfort and satisfaction are our utmost priorities, and we sincerely apologize for any inconvenience caused by the presence of bugs. Regarding the promised discount, we apologize for the oversight and assure you we will rectify this immediately. Please contact us directly, and we'll ensure the discount is applied as promised. We value your feedback and hope to regain your trust in our service.

10/10 Excelente

Shante

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The man at the front desk was very nice & made check in super quick! The room was good, the upgrades added like an upgraded stay!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 19 feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

10/10 Excelente

Michael

Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 24 mar. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Derrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de oak tree inn el 19 feb. 2024
Thank you for rating us!

2/10 Terrible

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Poor quality of room.
Toilet wont flush, handle for shower is broken, bed too squeeky.
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 14 mar. 2024
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us, and we are addressing these issues promptly to ensure a more comfortable experience for our guests in the future. Please accept our apologies for falling short of your expectations, and we hope to have the opportunity to welcome you back for a much-improved stay.

2/10 Terrible

Donald

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reviews
The manager was rude.
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 5 mar. 2024
We take very serious approach when it comes to behavior from our staff side, so we looked into your case and found out that you abused the checkout policy and did not respect the time limit that was the only reason why our manager had to take certain steps against you.

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sheets and pillow cases not changed, has hairs and stains, cash deposit is just to make ATM fees (who else has an ATM in their lobby?), front desk sleeping in the morning makes it impossible to get deposit back at checkout
Se hospedó 2 noches en diciembre de 2023
Respuesta de oak tree inn el 5 mar. 2024
We are deeply sorry for the disappointing experience you encountered during your stay. Rest assured, we take your feedback seriously and are addressing the issues raised with our team. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a much-improved experience.

8/10 Bueno

Shayla

Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 10 feb. 2024
Thank you for rating us!

8/10 Bueno

Welechele

Viajó por negocios
Le gustó: Personal y atención, servicios
I love the old school charm of the place and it was affordable. Biggest complaints were the leaky roof (asked for help but I think they forgot) and the five bed bug bites I have. I loved the location the most
Se hospedó 2 noches en enero de 2024
Respuesta de oak tree inn el 10 feb. 2024
Dear guest, Thank you for staying with us. We are apologize for your inconvenience. Hope to see you soon the future.

6/10 Aceptable

Murray

Viajó por negocios
No le gustó: Personal y atención
Front Desk Clerk Needs to be Fired.
The hotel is super cute but the guy at check in was a super rude. Horrible attitude when checking in. When that is your first experience at the hotel it's not smart. They need to find someone that likes there job.
Se hospedó 3 noches en enero de 2024
Respuesta de oak tree inn el 14 mar. 2024
We sincerely apologize for the disappointing experience you had during check-in. Providing exceptional service is our priority, and we regret falling short in this instance. Your feedback is valuable, and we are addressing this matter internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Respuesta de oak tree inn el 4 feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

4/10 Mediocre

Nicholas

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de oak tree inn el 4 feb. 2024
We like to know what you did not like about your experience so we can better ourselves?

10/10 Excelente

Armando

Se hospedó 2 noches en enero de 2024
Respuesta de oak tree inn el 4 feb. 2024
Thank you for rating us!

10/10 Excelente

Adriana, Inglewood

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quite area, modern decor units. Dining places around the property. Friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de oak tree inn el 4 feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

10/10 Excelente

Edward

Se hospedó 1 noche en enero de 2024
Respuesta de oak tree inn el 4 feb. 2024
Thank you for rating us!

8/10 Bueno

Chakkrit

Respuesta de oak tree inn el 18 ene. 2024
Thank you for rating us!

10/10 Excelente

Heriberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not bad for the price
For The price was really clean kinda but better than some other ones i stayed at with higher pricess i checked every corner of the bed if it had any bugs it was clean bed sheets didn't use then brought my own but pretty good not bad at all thick walls so had the tv valume up
Se hospedó 1 noche en enero de 2024
Respuesta de oak tree inn el 15 ene. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

8/10 Bueno

Mohsen

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
It was a clean hotel in a nice location.
It was good and clean. The location was also very good. We had access to many stores outside the hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de oak tree inn el 15 ene. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

4/10 Mediocre

Clarisa

Viajó con su familia
No le gustó: Limpieza
Over all the property is alright but it’s the second time we have stayed here and have been woken up at 4am by the people staying next to our room. It is unpleasant to drive 8 hours and not to be able to get a good rest at night because of all the noise between the loud talking and occasional heated arguments in the neighboring room.
Se hospedó 1 noche en enero de 2024
Respuesta de oak tree inn el 15 ene. 2024
Dear guest, Thank you for staying with us. We are apologize for your inconvenience. Hope to see you soon the future.

10/10 Excelente

Sima

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en diciembre de 2023
Respuesta de oak tree inn el 15 ene. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future