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Opiniones sobre Hotel Hermosa

3 out of 5
Hotel Hermosa
2515 Pacific Coast Hwy, Hermosa Beach, CA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 499 de 1003 opiniones" "
Evaluación: 8 - Bueno. 250 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 130 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 63 de 1003 opiniones" "
Evaluación: 2 - Terrible. 61 de 1003 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anakaren

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 23 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

volodymyr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Services el 28 feb. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Aceptable

Karen

Le gustó: Limpieza, servicios
Nuestro nombre no figuro en la recepción y tuvimos problemas para registrarnos muy incómodos .
Se hospedó 1 noche en noviembre de 2023
Respuesta de guest services el 8 nov. 2023
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Muy malo para lo que te cobran
Muy caro para lo mal situado lejos de la playa estrecho no limpian los cuartos
Se hospedó 2 noches en julio de 2023
Respuesta de guest services el 26 jul. 2023
Thank you for joining us at Hotel Hermosa and for your feedback as it is essential in bettering our services. We are sorry that we did not meet your expectations and hope if you are ever back in the area you would consider us again. Thank you.

10/10 Excelente

Analy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Hotel Hermosa Management el 26 dic. 2022
Querida Analy, Gracias por quedarte con nosotros, le dices al Senor que vuela y jugamos billar. Buen dia.

4/10 Mediocre

Gabriela

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios
Yiene muy hermoss vista pero te cobran hasta la bolsa ddl hielo
Respuesta de Hotel Hermosa Staff el 7 dic. 2022
Gracias Gabriela, en tu proxima estadia haremos lo posible para que sea mas placentera su experiencia, gracias por su review.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Hermosa Management el 27 nov. 2022
Dear Guest,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Your feedback helps us improve our customer service and your customer experience. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Jose, Hesperia

10/10 Excelente

Isabel

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

ROBERTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy lindo
Muy agradable estancia, el hotel lindo y buen ubicado, lo único malo es que cobran estacionamiento 18 usd la noche
Se hospedó 2 noches en septiembre de 2022
Respuesta de guest service el 27 sept. 2022
Thank you for joining us at Hotel Hermosa. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back soon. Thank you

10/10 Excelente

Karina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente trato, muy limpio todo
Se hospedó 2 noches en abril de 2022
Respuesta de Guest Services el 14 abr. 2022
¡Gracias por estar con nosotros!

8/10 Bueno

Gloria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was nice but limited in hours to sit outside. No noise after 10 p.m. not good. Not close to boardwalk as stated on information about the hotel.
Se hospedó 1 noche en marzo de 2022
Respuesta de Guest Services el 25 mar. 2022
Sorry to hear that the location wasn't the best, but so happy to hear that you enjoyed yourself! Thank you.

10/10 Excelente

Jose, Hesperia

Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Jose, Hesperia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El interior del cuarto estaba muy hermoso
Se hospedó 1 noche en noviembre de 2021
Respuesta de Guest Services el 11 nov. 2021
Muchas gracias por tu estancia en Hotel Hermosa. Estamos contentos al saber que le gusto el hotel. Esperemos verlos pronto.

10/10 Excelente

Sugey Abigail

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación y comodidad
El hotel esta en una zona muy bonita y es muy comodo
Se hospedó 2 noches en octubre de 2021
Respuesta de Guest Services el 9 nov. 2021
Gracias por su estancia con Hotel Hermosa. Estamos contentos de escuchar que le gusto la zona de el hotel y la comodidas. Esper y verlos pronto de nuevo.

8/10 Bueno

LUIS ENRIQUE

Viajó con su familia
Le gustó: Servicios
el baño no era lo mas limpio que digamos, la regadera se atascaba el agua, el cuarto bien, las camas bien
Se hospedó 3 noches en septiembre de 2021
Respuesta de Guest Services el 9 nov. 2021
Gracias por su estancia en Hotel Hermosa. Les puedo asegurar que la limpieza es lo primordial. Pasare este comentario a el departamento adecuado. Le agredecemos por su atencion.

10/10 Excelente

Karina Geraldine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buena ubicación, hotel limpio y personal amable. Camas muy cómodas Descansamos de lo mejor!
Se hospedó 1 noche en septiembre de 2021
Respuesta de Guest Services el 23 sept. 2021
Muchas gracias por hospedarse en Hotel Hermosa. Estamos contentos al saver que disfruto su estancia con nosotros y esparamos verlos pronto.

10/10 Excelente

Consuelo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bueno
Se hospedó 9 noches en septiembre de 2021
Respuesta de Guest Services el 16 sept. 2021
Thank you for joining us at Hotel Hermosa. We are happy to hear you enjoyed your stay with us and hope to see you back soon!

10/10 Excelente

Cesar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2021
Respuesta de Guest Services el 2 sept. 2021
Thank you for joining us at Hotel Hermosa. We are delighted to hear you were satisfied with the hotel stay. We hope to see you back here soon!

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Solo él atea de juegos
Se hospedó 1 noche en julio de 2021
Respuesta de Guest Services el 8 ago. 2021
Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location of the hotel is superb and the staff very kind
Se hospedó 4 noches en julio de 2021
Respuesta de Guest Services el 27 jul. 2021
Thank you so much for choosing Hotel Hermosa in Hermosa Beach, California and Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Oguzhan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr ruhig, sauber und das Personal war zuvorkommend. Wir werden wieder kommen.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

BaRack

Le gustó: Estado de la propiedad e instalaciones
Amazing hotel and we had a great time
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 1 may. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Angelica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
staff members were courteous and accommodating
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services el 29 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Igor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services el 29 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Bryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 26 abr. 2024
thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 23 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Farhad

Viajó con su familia, Viajó en grupo
No le gustó: Servicios
Friendly staff
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 23 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

María Rosana

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice stay!
Se hospedó 5 noches en abril de 2024
Respuesta de Guest Services el 23 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Lilia

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This hotel is nice in general, clean with new rooms , hotel has a cute little outdoor pool, jacuzzi, a very big outdoor recreation zone, cool modern lobby and coffee/smoothie bar. But free wifi is weak , they charge for good internet ( without your permission, just adding to your bill), they charge for clear bottles of water ( didn’t inform in advance), those cheap details a bit disappointing..But location is great-20 min walk to Manhattan beach and 25 min to walk to Hermosa Beach with nice bars, great piers. Would recommend to visit Lazy Acres-market on opposite side-it’s a good supermarket with great bakery, coffee, fruit and salad and hot food bars. Hotel is far away from Hollywood and Downtown , Long Beach, Santa Monica .
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 23 abr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. In order to access our complimentary Wi-Fi, please ensure to choose the network under the name HHermosa_Guest. Once through, click the complimentary option. There is also an option for enhanced internet for a charge of 14.95 that will be billed to the room if chosen otherwise there is no charge. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 15 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Robert, Danville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel with friendly staff. Convenient location on PCH, even if it is a bit of a walk to the beach, as well as Hermosa Beach’s Pier Street.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 19 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Sharon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is very modern and clean , staff very friendly .would of liked more restaurants nearby
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Services el 15 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Kristyna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked this hotel a lot. It was very clean and most of the staff was very friendly and kind. We would definitely stay here again. My only nit would be that it was impossible to reach them by phone. It kept a constant busy signal no matter which number I’d call either from Expedia or the internet. Not sure if they were having phone issues or what. We loved it though. Really clean which I appreciated so much and loved that they had a restaurant for breakfast and fresh coffee almost every morning. One morning they didn’t for some reason, human related I’m sure. They were great! We will be back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 8 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 Mediocre

Adam

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Guest Services el 8 abr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Rodger

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Favorite beach hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 29 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Aceptable

Yingai

No le gustó: Estado de la propiedad e instalaciones
トイレが壊れて水がながされなかった事。 風邪が強くて、外の音がうるさかった事。
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 1 abr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Kade

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services el 29 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like this place!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 Aceptable

Pun Kam

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 15 abr. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Erin, Woodbridge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Denis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Charging for parking ?
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Parking is an 18 per night fee. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Bueno

Adam

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel Hermosa is a ‘nice enough’ hotel close to the beach. It’s clearly an old hotel that has had a facelift and it just about gets away with it, without showing its age too much. The decor is funky and the place is clean, our room has a beautiful view of the ocean. Problem with being an older hotel is that the walls are very thin, leading to us having to call reception 3 times at 4am because our neighbour had his TV blasting all night long and there was a party down the hallway that we could hear very loudly. The in room AC units are also very old (but covered by an attractive looking box to modernise the room) which means they are very loud every time they click on and off, as was our fridge which sounded like a small motorcycle every time the compressor clicked on to cool it. The symphony of the AC, Fridge and our selfish neighbour lead to a pretty miserable night. Overall the hotel is fine, but it’s vastly overpriced for what you get.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 Bueno

Heather, Sarasota

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the beach and many food options. It was a little noisy when the roads were busy, but we enjoyed our stay. The rooms were nice and beds were comfortable.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 Mediocre

Allan

Viajó con su pareja, Viajó con su familia
No le gustó: Personal y atención, servicios
Not a neighborhood I would recommend staying in. My wife and I were on our Honeymoon and we were targeted for complaints for about everything, within 2 hours of checking in. We played some music on low around 12pm and took a shower and we got complaints from management. Mind blowing. We then flew to Las Vegas to the Venetian and boy that’s hospitality.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 25 mar. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 Excelente

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was great. The rooms were very clean.
Se hospedó 5 noches en marzo de 2024
Respuesta de Guest Services el 19 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excelente

Deidre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services el 19 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

James

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 8 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Donald

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 1 abr. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 Bueno

Sébastien

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean and fairly new hotel! Amazing staff, especially the assistant manager who was so nice! Just wish the room was a bit larger or that they had connecting rooms because for a family of 4 with suitcases, it got pretty tight! Other than that it is a lovely place close to everything!
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services el 19 mar. 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.