Dear NORA,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

Dear Sergio,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Thank You,Hollywood Inn Express South Management

Dear Jorge,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

Dear Guillermo,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Hollywood Inn Express South Management

Dear Placido,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Hollywood Inn Express South Management

Dear Carlos,We are delighted to hear that you had a pleasant stay at our hotel.  Thank you for your kind words and for choosing us for your accommodation needs.  We strive to provide exceptional service and a comfortable environment for all our guests.  Your appreciation means a lot to us, and we look forward to welcoming you back in the future.Thank You,Hollywood Inn Express South Management

Dear MARIANA,We apologize for the inconvenience caused by the old facilities, dirty carpets, and malfunctioning bathtub.  We are currently working to improve our standards and will ensure that all of our guests have a comfortable stay.Thank You,Hollywood Inn Express South Management

Dear Marco,We apologize for the dirty conditions you encountered during your stay.  We have taken steps to ensure that our carpets and beds are cleaned more thoroughly in the future.  We hope you will give us another chance to show you our commitment to cleanliness.Sincerely,Hollywood Inn Express South Management

Dear Sandra,I am deeply disappointed to learn about your recent stay at Hollywood Inn Express South.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Hollywood Inn Express South Management

Dear Jairo, The deposit is just a hold on the 100 on your card. We release it after a guest checks out. It might take 2 to 3 business days to reflect on your account. It was just a hold & not a charge, so it won't be a refund, it was released on your account. Please check your bank statement & you'll see there is no pending charge or hold of 100 from Hollywood Inn Express on your account. The amount is usually not immediately refunded because we need to check the room for any damages. We need to hold the amount to prevent smoking or any damage in the room. I hope you'll understand. Thank you for staying with us.

Dear Claudio,Thank you for your kind review!  We're delighted you enjoyed our hotel's perfect location and the convenience of public transportation.  It was a pleasure to host you, and we hope to welcome you back for another excellent stay in the heart of downtown LA.  Safe travels!Thank You,Hollywood Inn Express South Management

Dear Jose,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Los Angeles many more times in the future.Thank You,Hollywood Inn Express South Management

Dear Guest,Thank you for your kind words and positive feedback!   We're glad to hear that you had a pleasant experience during your stay at our hotel.  We understand that travel delays can be frustrating, and we strive to accommodate our guests to the best of our ability.  We appreciate your understanding and patience.  Should you visit again, we look forward to providing you with another enjoyable stay.  Thank You,Hollywood Inn Express South Management

Dear Artemio,Thank you for your review!  We're thrilled to hear that you enjoyed our great location and found our prices reasonable.  We apologize for any noise inconvenience you may have experienced, but we're glad it was still tolerable for you.  It's also great to know that you appreciated our pool and parking facilities.  We value your feedback and hope to have the opportunity to welcome you back in the future.Thank You,Hollywood Inn Express South Management

Dear Erick,Thank you for your feedback!  We're glad to hear that you had a very good experience during your stay with us.  Our team works hard to provide a pleasant and comfortable stay for all our guests.  We appreciate your support and hope to welcome you back for another enjoyable visit in the future.Thank You,Hollywood Inn Express South Management

Dear Abraham, We apologize for the oversight in cleaning your room during your two-night stay.  This is not the level of service we strive to provide.  We appreciate you bringing this to our attention, and we will address the issue with our housekeeping team to ensure it does not happen again.  Your feedback is valuable, and we hope to have the opportunity to make it up to you on a future visit. Sincerely, Hollywood Inn Express South Management

Dear Linabel,Thank you for staying with us and for taking the time to provide us with your valuable feedback.  It's unfortunate to hear that you felt our location was not convenient. If you had spoken to our friendly front desk staff, they would have provided suggestions and directions to assist you.  Please accept our apology for the issues in your guest room. We will speak to the housekeeping manager about the issues you pointed out.  We value your feedback, and we will make sure such a poor experience does not happen again.  Sincerely,Hollywood Inn Express South Management

Dear Andy,We are always pleased to receive feedback from our guests about their stays with us at Hollywood Inn Express South, and we are delighted with your perfect score rating and comments - thank you very much.  It is fantastic to learn that you enjoyed the quiet ambiance Hollywood Inn Express South provides.  We're happy to know you loved our comfortable and clean rooms.  We can't wait to have you back for another pleasant stay with us on your next visit to the Los Angeles area. Until then, take care!Thank You,Hollywood Inn Express South Management

Dear Rogelio,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Hiram,Thank you for your insightful feedback and for staying with us again.  I am glad to learn that you liked our location. We feel fortunate enough to be situated near top tourist attractions, popular restaurants, and shops. I hope you choose us again on your next visit to Los Angeles; we would love to host you then! Your recommendations are heartily appreciated. Please take care! Thank You,Hollywood Inn Express South Management

Dear Alfonso,I am sorry to hear that you didn't enjoy your time during your stay with us in Los Angeles. We aim to deliver 100% guest satisfaction, but it’s apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced.  They would have gladly looked into it and resolved it.  I hope you give us another chance to earn your loyalty.Sincerely,Hollywood Inn Express South Management

Dear Jose,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience so we can ensure it doesn't happen again. Thanks for staying at Hollywood Inn Express South.Sincerely,Hollywood Inn Express South Management

Dear Herminia,We are disappointed to learn that your stay with us did not meet your expectations.  We are aware that we have a limited parking area. You could have asked our front desk for assistance. They are always here to help you.  We hope you will give us another chance to serve you with superior hospitality and provide you with a more personal experience.Sincerely,Hollywood Inn Express South Management

Dear Mynor,Thank you so much for the PERFECT SCORE RATING.  At Hollywood Inn Express South, we are always grateful to receive positive feedback.  Thank you for appreciating the hard work and dedication of our staff and management.  Such ratings reflect on the pride we take with our work and in our property.  We would love to host you again on your next trip to Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Jael,We are sorry to learn that you did not enjoy your stay with us.  We have an experienced and highly trained, and hospitable front desk staff, and it is unlikely of them to behave in such a manner. We can only assume that there must be some misunderstanding, but we will definitely investigate the matter and focus on better staff training.  Please accept my sincere apologies for the odor in your room. If you had notified our staff, they could have addressed the matter. I will certainly have a word with our housekeeping team to look into the issue.  I'd like to apologize again on behalf of our entire team for not meeting your standards.Sincerely,Hollywood Inn Express South Management

Dear Horacio,We are always pleased to receive feedback from our guests in relation to their stay with us at Hollywood Inn Express South, and we are excited to see your PERFECT score rating.  We are glad to learn that our accommodations met all your needs and you left satisfied with your stay.  Thank you so much for choosing to stay with us while visiting Los Angeles! Thank You,Hollywood Inn Express South Management

Dear Ana Luisa,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Adrian,Thank you for taking your time to rate your stay at the Hollywood Inn Express South.  We are disappointed to learn that you were unhappy with your stay at the Hollywood Inn Express South.  We apologize for a less-than-perfect experience. Please do contact us to describe what made you disappointed as guest feedback helps us improve our hotel and services for future guests.  We look to continuously improve and guest feedback is critical to learning where we need to focus our attention.Thank You,Hollywood Inn Express South Management

Dear IVÁN,Thank you for taking your time to rate your stay at the Hollywood Inn Express South.  We are disappointed to learn that you were unhappy with your stay at the Hollywood Inn Express South.  We apologize for a less-than-perfect experience. Please do contact us to describe what made you disappointed as guest feedback helps us improve our hotel and services for future guests.  We look to continuously improve and guest feedback is critical to learning where we need to focus our attention.Thank You,Hollywood Inn Express South Management

Dear Alondra,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Luis,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hollywood Inn Express South.  We apologize for the lack of parking. Please know that due to the location of our hotel, our parking is first come first served. We would love to have your company once again.Thank You,Hollywood Inn Express South Management

Dear Francisco,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Veronica,Thank you for reaching out to us to let us know about your experience.  Please accept our apologies for the state of your room. Our housekeeping staff cleans each and every room diligently before check-in so this is an unusual occurrence. I want to apologize for not meeting your expectations on behalf of our entire team. This is a rare scenario for us, and we will investigate and take appropriate action to ensure that such an incident does not happen again. Your suggestions will be used to help us improve, but we sincerely apologize for your negative experience.  Regardless, we will make sure it won't happen again.  Sincerely,Hollywood Inn Express South Management

Dear Enrique,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Zaida,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Izarely,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Hollywood Inn Express South. We would love to host you again on your next visit to Los Angeles.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Hollywood Inn Express South Management

Dear Samara,Thank you for giving us an appraisal on your stay at our Los Angeles hotel.  We have a well-trained and experienced staff that is always present for your assistance; we wish if you had informed them about your concerns, they would have immediately assisted you.  Once again, we apologize for any inconvenience you had to face and wish to host you again to put our best foot forward and ensure you have a great stay in the future! Regards,Hollywood Inn Express South Management

Dear Liza,Thank you so much for giving us a valuable review of your stay with us in Los Angeles.  Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your review speaks for itself--we are honored.  We would love to have your company once again at Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

Dear Juan,We are always pleased to receive feedback from our guests in relation to their stay with us at Hollywood Inn Express South, and we are excited to see your PERFECT score rating.  We are glad to learn that our accommodations met all your needs and you left satisfied with your stay.  Thank you so much for choosing to stay with us while visiting Los Angeles! Thank You,Hollywood Inn Express South Management

Dear Pamela,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express South.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Los Angeles hotel in the near future!Thank You,Hollywood Inn Express South Management

Dear Guest,We are very sorry to hear that you were unable to be well accomodated at our hotel. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience.We will certainly take this opportunity to highlight the problems and resolve them.Thank You,Hollywood Inn Express South Management

Dear Miguel,We would love to know how we could have improved your stay.  Once again, we are sorry for any inconvenience you faced.  Our goal at Hollywood Inn Express South is to provide the best lodging experience in Los Angeles, and it looks like we failed to meet that mark.  It would be very helpful if you could contact us and provide more context and feedback so we can improve.Sincerely,Hollywood Inn Express South Management

Dear Miguel,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express South.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Los Angeles hotel in the near future!Thank You,Hollywood Inn Express South Management

Dear Anthony,I am sorry to hear that you didn't enjoy your time during your stay with us in Los Angeles. We aim to deliver 100% guest satisfaction, but it’s apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Sincerely,Hollywood Inn Express South Management

Dear Romy,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Thank You,Hollywood Inn Express South Management

Dear Ivan Aguilar,Thank you so much for taking the time to leave us an All star rating - it's much appreciated!  We are glad you enjoyed your stay at our hotel and found your guest room clean and spacious.  We are happy to see that you could enjoy the free parking. We would love to have your company once again.Thank You,Hollywood Inn Express South Management

Dear Ivon,We are always pleased to receive feedback from our guests in relation to their stay with us at Hollywood Inn Express South, and we are excited to see your PERFECT score rating. We are glad to learn that our accommodations met all your needs and you left satisfied with your stay. Thank you so much for choosing to stay with us while visiting Hollywood Inn Express South!Thank You,Hollywood Inn Express South Management