Recepción

Opiniones sobre Hilton Woodland Hills / Los Angeles

4 out of 5
Hilton Woodland Hills / Los Angeles
6360 Canoga Ave, Woodland Hills, CA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 614 de 1003 opiniones" "
Evaluación: 8 - Bueno. 202 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 83 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 51 de 1003 opiniones" "
Evaluación: 2 - Terrible. 53 de 1003 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rene

Se hospedó 1 noche en enero de 2024
Respuesta de fc el 1 feb. 2024
Dear Rene,Thank you so much for the excellent rating. Please come visit us again soon!Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Jesus monsivais

Le gustó: Limpieza, estado de la propiedad e instalaciones
Cuartos limpios y no hay ruidos
Se hospedó 2 noches en julio de 2023
Respuesta de Front Office Team el 9 jul. 2023
Thank you for the positive feedback, We hope you will be visiting us again real soon.

10/10 Excelente

Mayra G

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de fc el 6 jun. 2023
Dear Mayra G,Thank you so much for the awesome rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office operations)

10/10 Excelente

Marvin Manuel Gonzalez

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good 5 stars
Se hospedó 2 noches en mayo de 2023
Respuesta de fc el 30 may. 2023
Dear Marvin Manuel,Thank you so much for the magnificent rating. Please come visit us again soon. Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

maria eugenia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Totalmente recomendado !!!
Lindo Hotel!! Limpio y nuevo. Bien ubicado, para mis necesidades
Se hospedó 2 noches en febrero de 2023
Respuesta de fc el 22 feb. 2023
Dear Maria Eugenia,Thank you so much for your awesome comments and excellent rating! We are excited to hear about your experience. We hope you will come back and stay with us again soon!Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Rita

Se hospedó 4 noches en enero de 2023
Respuesta de Front Desk Team el 7 mar. 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

Maria Paula

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel.
Todo muy bien. Muy cómodo. Bien ubicado.
Se hospedó 1 noche en diciembre de 2021
Respuesta de fc el 5 ene. 2022
Dear Maria Paula, Thank you so much for the wonderful comments and awesome rating. We hope to see you again soon. Sincerely, Francis Cruz (Director of Front Office Operations)

8/10 Bueno

JUDITH

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Bryan Isaac

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel !!
Es una experiencia increíble. Las habitaciones totalmente sanitizadas y limpias. Muy buen servicio. Vale la pena el precio !
Se hospedó 2 noches en marzo de 2021
Respuesta de fc el 20 mar. 2021
Dear Bryan Isaac, Thank you so much for your feedback and for the wonderful rating! Please come visit us again soon!. Sincerely, Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pues el estacionamiento podría estar mejor. Eso es todo, lo demás está muy bien.
Se hospedó 1 noche en agosto de 2020
Respuesta de Adrianne Martinez-Nava (Front Desk Supervisor) el 31 ago. 2020
Thank you for staying with us! We appreciate your positive feedback. We hope you choose to stay with us again soon!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Many noise in my floor, the hotel needs to have a control of party's in some rooms.
Se hospedó 1 noche en agosto de 2020
Respuesta de fc el 7 ago. 2020
Thank you for your feedback and for rating your stay. We apologize for any inconvenience you went through. We hope that you will consider staying with us again in the near future. Sincerely, Francis Cruz (Director of Front Office Operations)

8/10 Bueno

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel esta muy comodo bonito y excelente servicio pero te cobran por todo. Me cobraron mas de $100 aparte por servicios que no solicite
Se hospedó 2 noches en marzo de 2020
Respuesta de FC el 17 mar. 2020
Dear Christina, Thank yo for your feedback for rating your experience. We hope that you come visit us again in the near future. Sincerely, Francis Cruz Director Front Office Operations)

10/10 Excelente

JK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed our stay overall, but especially our clean, quiet room and chatting with Maurice every morning!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Danielle Cooper

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de fc el 1 may. 2024
Der Danielle,Thank you so much for the awesome rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

8/10 Bueno

Caroline L

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 4 noches en marzo de 2024
Respuesta de fc el 29 abr. 2024
Dear Caroline,Thank you so much for rating your experience. We hope you will give us another chance to welcome you back in the near future.Sincerely,Franci Cruz (Director of Front Office Operations)

10/10 Excelente

DIOSDADO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean but no free parking for guest
Se hospedó 1 noche en abril de 2024
Respuesta de fc el 29 abr. 2024
Dear Diosdado,Thank you so much for the awesome rating. Please come visit us again soon.Sincerely,Franci Cruz (Director of Front Office Operations)

4/10 Mediocre

Diane

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de fc el 25 abr. 2024
Dear Diane,Thank you for rating your experience. Again, our sincere apologies for any inconvenience you went through. Sincerely,Franci Cruz (Director of Front Office Operations)

10/10 Excelente

shay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place rooms are really clean. The staff is very nice polite and if you’re hungry, or the burger from their room service, it’s the best one I ever ever eat in my life.
Se hospedó 1 noche en abril de 2024
Respuesta de fc el 24 abr. 2024
Dear Shay,Thank you so much for the great comments and awesome rating. We hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Hanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean
Se hospedó 4 noches en febrero de 2024
Respuesta de fc el 24 abr. 2024
Dear Hanna,Thank you so much for the magnificent rating. Please come visit us again in the near future.Sincerely,Francis Cruz (Director of front Office Operations)

10/10 Excelente

Alireza

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I most likely appreciate the front desk lady who helped us to check in.
Se hospedó 2 noches en marzo de 2024
Respuesta de fc el 17 abr. 2024
Dear Alireza,Thank you so much for the awesome rating. We look forward to your next visit at the Hilton Woodland Hills.Sincerely,Francis Cruz (Director of Front Office Operations)

8/10 Bueno

Mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de fc el 9 abr. 2024
Dear Mario,Thank you so much for the wonderful rating. Please come visit us again.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Andres

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en abril de 2024
Respuesta de fc el 3 abr. 2024
Dear Andres,Thank you so much for the excellent rating. Please come visit us sgain soon!Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

RIMON

Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de fc el 1 abr. 2024
Dear Rimon,Thank you so much for the excellent rating. We hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Mahnoor E

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 1 abr. 2024
Dear Mahnoor,Thank you so much for the excellent rating. We hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Ludy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de fc el 2 abr. 2024
Dear Ludy,Thank you so much for the excellent rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

6/10 Aceptable

Michael

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios
It was very hard to get extra towels and wash cloths for some reason. It was like pulling teeth! Hotel could use some upgrades. Small rooms with small refrigerators. We were unimpressed. Will not return.
Se hospedó 4 noches en marzo de 2024
Respuesta de fc el 1 abr. 2024
Dear Michael,Thank you so much for taking the time to share your feedback and for rating your stay. We are very sorry to hear about your experience and we want to apologize for any inconvenience this has caused you. I can assure you; this is not the standard we follow.We take your comments seriously and will address your concerns accordingly.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

ken

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly and helpful staff! Great valet parking also.
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 1 abr. 2024
Dear Ken,Thank you so much for your great comments and the excellent rating. We hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

No

Se hospedó 3 noches en marzo de 2024
Respuesta de fc el 15 abr. 2024
Dear No,Thank you so much for the excellent rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

8/10 Bueno

Ava

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 25 mar. 2024
Dear Ava,Thank you so much for rating your stay with us. we hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

2/10 Terrible

Safet, Staten Island

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Nice property and location horrible rooms bed no good. air condition broken very dusty and no entertainment on tv for your Netflix or any other apps
Se hospedó 3 noches en marzo de 2024
Respuesta de fc el 25 mar. 2024
Dear Safet,Thank you for taking the time to share your feedback and for rating your stay. We are very sorry to hear about your experience and would like to offer our sincere apologies for the inconvenience you went through. We take your comments seriously and will address your concerns accordingly.We hope you will give us another chance to welcome you back in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Alvaro J.

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staying at the Hilton Woodland Hills was a delightful experience. The room was surprisingly spacious, providing a comfortable and relaxing environment. The staff stood out for their friendliness and prompt responsiveness to our needs, making our stay even more pleasant. Its prime location, within walking distance to our meeting, was incredibly convenient. Additionally, the hotel's bar was fantastic, offering a great atmosphere to unwind. Highly recommended for a comfortable and hassle-free stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de fc el 22 mar. 2024
Dear Alvaro,Thank you so much for your delightful comments and magnificent rating. We are very excited to hear about your experience. We look forward to you next visit at the Hilton Woodland Hills!Sincerely,Francis Cruz (Director of Front Office Operations)

8/10 Bueno

ERIC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 19 mar. 2024
Dear Eric,Thank you so much for the wonderful rating. We hope you will come stay with us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Griselda

Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 8 abr. 2024
Dear Griselda,Thank you so much for the awesome rating. We hope to welcome y9ou back in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

2/10 Terrible

Patricia

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent staff and modern. The bed sunk a bit and needs a pool, but location is good. Great OJ at breakfast and crossaints.
Se hospedó 2 noches en marzo de 2024
Respuesta de fc el 13 mar. 2024
Dear Patricia,Thank you so much for taking the time to share your feedback and for rating your stay. We are very sorry to hear about your bed. We take your comments seriously will address your concerns immediately. At the same time, we are glad you enjoyed our breakfast items and most especially our excellent staff.We hope you will give us another chance to welcome you back in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Lynelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very hospitable and helpful. Liked the Pelaton in the workout room although someone was using when I entered. ;-) No complaints. I'd stay again. Valet team were excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 11 mar. 2024
Dear Lynelle,Thank you so much for the nice feedback and wonderful rating. We are pleased to hear ab out your experience, especially with our valet team.We look forward to your next visit.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

nehad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de fc el 11 mar. 2024
Dear Nehad,Thank you so much for the excellent rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Bobbi

Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 1 abr. 2024
Dear Bobbi,Thank you so much for the excellent rating. We hope to welcome you back again in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

JOEL

Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 27 mar. 2024
Dear Joel,Thank you so much for the excellent rating. Please come visit us again soon!Sincerely,Francis Cruz (Director of Front Office Operations)

8/10 Bueno

Larry

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property does not have a swimming pool, Sauna, of any nature. Restaurant is very basic, although people are friently the hotel has limited facilities.
Se hospedó 3 noches en marzo de 2024
Respuesta de fc el 6 mar. 2024
Dear Larry,Thank you so much for taking thew time to share your feedback and for rating your stay.We hope you will give us another chance to welcome you back in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Kimberly, Newport Beach

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Runway restaurant was wonderful!
Se hospedó 1 noche en marzo de 2024
Respuesta de fc el 4 mar. 2024
Dear Kimberly,Thank you so much for the awesome rating. We look forward to your next visit.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Leilani-Marie

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property just hard to find the entrance its very narrow
Se hospedó 1 noche en febrero de 2024
Respuesta de fc el 26 feb. 2024
Dear Leilani-Marie,Thank you so much for you great comments and excellent rating. Please come visit us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room and staff were terrific/5 Stars. However, I was surprised when I was on the hotel WiFi and wanted to read multiple news at breakfast for my work. BBC, CNN, CNBC all opened up fine. But when I tried Fox News an alert appeared, preventing me from opening Fox News, that said, "This site may contain disinformation and scams, we suggest not visiting it" and I had to log off and use my hotspot to get Fox News. Did Hilton agree to share data on guests and block Fox News mislabeling only it. I could even get onto Jing Daily and SCMP from China, but not Fox.
Se hospedó 1 noche en febrero de 2024
Respuesta de fc el 26 feb. 2024
Dear Scott,Thank you for taking the time to share your feedback and for rating your stay. We are sorry to hear about your Wi-Fi connection. There shouldn't be any issues accessing Fox news. Sorry for any inconvenience. We are definitely looking into this. We hope you will come stay with us again soon.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Cynthia, Bloomfield Hills

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de fc el 23 feb. 2024
Dear Cynthia,Thank you so much for the awesome rating. Please come visit us again soon!Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Kamran

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The chick in wase smooth and fast
Se hospedó 1 noche en febrero de 2024
Respuesta de jeffrey el 18 feb. 2024
Thank you for the nice review and i am glad you enjoyed your stay with us

10/10 Excelente

Azucena

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de jeffrey el 18 feb. 2024
Thank you for the nice review and i am glad you enjoyed your stay with us

10/10 Excelente

Yingchuan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 3 noches en febrero de 2024
Respuesta de jeffrey el 18 feb. 2024
Thank you for the nice review and i am glad you enjoyed your stay with us

8/10 Bueno

Arnold, Santa Monica

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Impersonal, large, corporate and business hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de fc el 16 feb. 2024
Dear Arnold,Thank you so much for taking the time to share your feedback and for rating your stay. We are sorry to hear that you did no feel welcomed. I can assure, this is not the standard we follow. Our apologies for any inconvenience.We hope you will give us another chance to welcome you back at our property in the near future.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

changyu

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it is great.
Se hospedó 1 noche en febrero de 2024
Respuesta de jeffrey el 11 feb. 2024
Thank you for staying with us and we are glad you enjoyed your stay.

10/10 Excelente

Adla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel
The hotel is quite beautiful, great staff, super clean and very good food from the restaurant and bar area About 2 to 3 min walk to great shopping and restaurants I will definitely stay there again
Se hospedó 2 noches en enero de 2024
Respuesta de fc el 2 feb. 2024
Dear Adla,Thank you so much for your beautiful comments and wonderful rating. We are thrilled to hear about your experience and look forward to your next visit at the Hilton Woodland Hills.Sincerely,Francis Cruz (Director of Front Office Operations)

10/10 Excelente

Averil

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very polite, friendly and helpful. We will definitely be back
Se hospedó 5 noches en enero de 2024
Respuesta de fc el 30 ene. 2024
Dear Averil,Thank you so much for the magnificent rating. We look forward to your next visit at the Hilton Woodland Hills.Sincerely,Francis Cruz (Director of Front Office Operations)