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Opiniones sobre Courtyard by Marriott Pasadena/Old Town

4 out of 5
Courtyard by Marriott Pasadena/Old Town
180 N Fair Oaks Ave, Pasadena, CA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 99 de 144 opiniones" "
Evaluación: 8 - Bueno. 27 de 144 opiniones" "
Evaluación: 6 - Aceptable. 11 de 144 opiniones" "
Evaluación: 4 - Mediocre. 5 de 144 opiniones" "
Evaluación: 2 - Terrible. 2 de 144 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything
Se hospedó 7 noches en abril de 2024
Respuesta de Erikk - General Manager el 6 may. 2024
William,Thank you for taking the time to tell us about your experience. We appreciate your business and you rating us a 5 out of 5. We hope to see you again soon. Enjoy life, travel well. Erikk - GM

10/10 Excelente

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property staff are very friendly and helpful. The room was clean. It was a good stay.
Se hospedó 3 noches en mayo de 2024
Respuesta de Erikk - General Manager el 6 may. 2024
Larry,Thank you for taking the time to tell us about your experience. We appreciate the 5 out of 5 rating. Please come see us again. Enjoy life, travel well. Erikk - GM

6/10 Aceptable

Cristi

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Very overpriced! Rooms are dumpy, outdated and smelled like raid! Was not able to get room freshend up because we were only staying 2 days. The location is good, otherwise not at all what we expected and not at all worth the money.
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 4 may. 2024
Cristi, Pardon the challenges you had during your stay with us. We pride ourselves on being better than this and look for way to improve. Thank you for your feedback, we will strive to improve our performance and product. Enjoy life and travel well,Erikk - GM

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dangerous shower, no anti stick and no shower mat. Woman outside screaming profanities day and night (not the hotel's fault, just local crazy person). Diniing option not great. Very clean and pleasant room, good TV and pleasant, helpful staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 3 may. 2024
John,Thank you for letting us know about your stay. We appreciate your feedback. Pardon about the noise and please know we are working on our new F&B concept so we will be improving our offerings. Enjoy life and travel well. Erikk - GM

10/10 Excelente

Jean Marie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We only stayed one night so really can't comment on much. The room was recently renovated and very nicely appointed and laid out. The breakfast was delicious, if expensive. Wed stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 2 may. 2024
Jean Marie,Thank you for taking the time to let us know about your stay. We appreciate the 5 out of 5 rating that you gave our team. We hope to see you again in Pasadena.Enjoy life and travel well. Erikk - GM

8/10 Bueno

mike

Viajó por negocios
Solid quality hotel for this brand, but decor feels bland. Front desk staff very welcoming
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 1 may. 2024
Mike,Thank you for reaching out and letting us know about your stay. I will share your comments with the Front Desk team. We look forward to seeing you again.Enjoy life & travel safe. Erikk - GM

6/10 Aceptable

Dina

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hotel is nice and clean. Funny little things bothered me. Most importantly there was no bureau or dresser to put your small clothing items... shirts socks etc. also it was a cramped sink area, which was outside the toilet shower room and adjacent to the closet. Because we had to keep all our clothes in the closet it was always a jam up. three doors all converging in one small area.
Se hospedó 5 noches en abril de 2024
Respuesta de Erikk - General Manager el 29 abr. 2024
Thank you, Dina, for letting us know about your stay.We appreciate you taking your time to do so. Yes, we do have a unique set up without a dresser to store items. We are looking for solutions to address this guest amenity. Pardon this concern, I hope you were able to enjoy your time in Pasadena. Please come visit is again soon.Enjoy life & travel well.Erikk - GM

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent condition and within walking distance of food and entertainment.
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 2 may. 2024
Robert,Thank you for a 5 out of 5 review. We are so happy to know you enjoyed your stay with us. We appreciate you taking the time to tell us about your experience. Enjoy life & travel safe.Erikk - GM

8/10 Bueno

Lance

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like this hotel. I stay here every time I go to old town Pasadena. They recently did away with valet service, which I’m sad about.
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 29 abr. 2024
Lance,Thank you for letting us know about your stay with us. Yes, the decision has been made to no longer to offer valet parking. Pardon if this was an inconvenience. We still have a few of the valet team managing the front drive so if you ever need anything they are there to assist. We hope you come see us again soon. Enjoy life and travel well.Erikk - GM

10/10 Excelente

Negar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 29 abr. 2024
Negar,Thank you for staying with us and rating us a 5 out of 5.We appreciate your business and you taking the time to telling us about your stay. Please come visit us again. Enjoy life, travel well.Erikk - GM

10/10 Excelente

Linda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very walkable area. Clean, lovely, modern accomodations.
Se hospedó 5 noches en abril de 2024
Respuesta de Erikk - General Manager el 28 abr. 2024
Linda,We are so happy that you are having a great stay in Pasadena with us. Thank you for taking the time to let us know about your stay. Please come back and see us soon.Enjoy life and travel well.Erikk - GM

10/10 Excelente

Tori

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love!
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 29 abr. 2024
Tori,Thank you for reaching out regarding your stay with us.We are happy to hear that you had a great time. Thank you for the 5 out of 5 rating. We appreciate your business. We hope you will come see us again. Enjoy life and travel safe.Erikk - GM

8/10 Bueno

David

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Standard Courtyard property. Well maintained. Decent rooms and size. Breakfast is a limited continental.
Se hospedó 3 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
David,Thank you for taking the time to let us know about your stay. We offer a full breakfast buffet and hope to offer other options in the future. I hope you come visit us again.Enjoy Life, Erikk-GM

10/10 Excelente

Marilyn

Viajó con su familia
Love this area! You can walk to so many restaurants! Nothing not to like!
Se hospedó 1 noche en febrero de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Marilyn,We love this area too...Pasadena is such a beautiful place to come visit. We hope to see you again soon. Thank you for taking the time to let us know about your stay. Enjoy Life, Erikk - GM

10/10 Excelente

Raushaniia

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Raushaniia, Thank you for reaching out and letting us know about your stay. We are so happy you enjoyed had a good time. We hope to see you again. Enjoy Life,Erikk - GM

10/10 Excelente

Shanta, Salinas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Shanta,Thank you for a 5 out of 5. My team and I are happy you had a wonderful stay. Please come visit us again. Enjoy Life, Erikk - GM

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Robert, Thank you for reaching out and letting us know you had a great stay. We appreciate your feedback and that you gave us a 5 out of 5. Come visit us again. Pasadena is a great place to be.Enjoy Life,Erikk - GM

10/10 Excelente

John-Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
John-Paul, thank you for reaching out and sharing your experience. We are so happy to hear that you enjoyed your stay. Pasadena is a great place to visit...we hope to see you again soon. Enjoy Life, Erikk - GM

10/10 Excelente

Sumanth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Sumanth, Thank you for reaching out and letting us know you had a great stay. Thank you for rating us a 5 out of 5. Please come visit us again. Enjoy Life, Erikk - GM

10/10 Excelente

Jackie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Jackie, Thank you for reaching out and letting us know about your stay. Thank you for rating us a 5 out of 5. We hope you come visit us again soon. Enjoy Life, Erikk - GM

10/10 Excelente

MELISSA

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Melissa,Thank you for reaching out and letting us know about your stay. We appreciate the 5 out of 5 rating. We look forward to seeing you again. Enjoy Life,Erikk - GM

10/10 Excelente

Destiny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Came down for a dodgers game and couldn’t find a nice hotel within my budget near the stadium so we decided to stay in Pasadena. Definitely was the right choice choosing this hotel, it’s super quiet and safe, there’s many stores and restaurants nearby. Super convenient. Although having to be changed rooms from a king to 2 queen beds due to remodeling, I really really enjoyed my stay. Will definitely be back!
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Destiny.GO BLUE!!!Thank you for reaching out and letting us know about your stay. We are so happy that you enjoyed your stay in Pasadena...we just love our little gem of a town. We look forward to seeing you again.Enjoy Life,Erikk - GM

8/10 Bueno

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fine place for a quick weekend trip. Room amenities were lacking e.g. no clock. But overall, above average. Location was great; within walking distance of restaurants and easy freeway access.
Se hospedó 3 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Patricia, Thank you for reaching out regarding your stay. Pardon that there was no clock. As we come out of our renovation there are always things we can improve. We appreciate your feedback.Enjoy Life, Erikk - GM

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a nice stay here. Close to several restaurants & lots of shopping in and around the area as well.
Se hospedó 1 noche en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
David, Thank you for reaching out regarding your stay with us.We are so happy you had a wonderful stay with us.We appreciate you rating us a 5 out of 5. Enjoy Life,Erikk - GM

8/10 Bueno

Shaun

Se hospedó 3 noches en abril de 2024
Respuesta de Erikk - General Manager el 4 may. 2024
Shaun,Thank you for taking the time to rate us a 4 out of 5. May I ask, how could we have been a 5? My team and I are always looking for ways to improve and anything you can share would be greatly appreciated. We hope to see you back in Pasadena soon.Enjoy life and travel well,Erikk - GM

10/10 Excelente

Kavya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great parking and breakfast spread was awesome!
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Kavya,Thank you for reaching out and letting us know about your stay. We appreciate the 5 out of 5 rating. We hope to see you again in Pasadena.Enjoy Life,Erikk - GM

6/10 Aceptable

Terrence

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We did not like lack of room cleaning & no fresh towels & supplies.
Se hospedó 2 noches en abril de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Terrence,Thank you for reaching out regarding your stay. We do have a brand standard of cleaning rooms on the second day of your stay. Please know you can always ask for stay over service on your next stay. We hope you will try us out again. Enjoy Life, Erikk - GM

8/10 Bueno

Shavonda, Charlotte

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Old Oasedena is beautiful! The property is in annwxcellent location that allows you to walk to restaurants and shops. The hotel staff was pleasant and quick to respond to any needs. The layout of the bathroom area didn't make the best use of space, but we made it work. I would definitely recommend.
Se hospedó 4 noches en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Shavonda,Thank you for choosing Marriott. Pardon our bathroom layout. Thank you for being willing to recommend our hotel. We hope to see you come back soon.Enjoy Life, Erikk

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Sandra,Thank you for rating us a 5 out of 5!We appreciate you and hope to see you soon.Enjoy Life,Erikk - GM

6/10 Aceptable

Kari

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean room, but our room was extremely loud. We were on the front road side and you can really hear the road traffic at 3:00 am.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Kari,Thank you for telling us about your stay.Please accept my apologies for the inconvenience of the street noise. I hope you will try us again when you are in town. Please ask for a room away from the front street, we will always try to accommodate.Enjoy Life,Erikk - GM

10/10 Excelente

Carolyn

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Very much enjoyed our stay here. The hotel is in excellent condition- I know it has been recently renovated. We were visiting our son who lives very close to the hotel. The rooms were excellent, including the bathroom. Very good value for money. Staff were excellent. Great value for money. Will be back to stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Erikk - General Manager el 26 abr. 2024
Carolyn,Thank you for reaching out and sharing your experience at our hotel. We appreciate your business and the 5 out of 5 rating...we can't wait to host you again. Enjoy Life,Erikk - GM

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great experience on my easter weekend visit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Pardon our delayed response.We are so happy to hear you enjoyed the holiday weekend with us. We hope you come back to visit us soon.Enjoy LIFE and TRAVEL well,Erikk - GM

8/10 Bueno

Xianzhi

Se hospedó 2 noches en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Xianzhi,Good day, thank you for taking the time to tell us about your stay. Could you share anything that would have made your stay a 5? We would appreciate any feedback you can give us. Enjoy Life,Erikk - GM

10/10 Excelente

Fabian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Fabian,Thank you for letting us know how your stay was. Getting a 5 out of 5 is really important to our team. We hope you will come visit us again soon.Enjoy Life, Erikk - GM

10/10 Excelente

Kristine a

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, the staff was very kind. We stayed in a Marriott hotel in another town earlier in the week and the beds were very bad. We were delighted that the beds at this Marriott were very comfortable! The room was clean, but also smelled nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Pardon my delay response. We are so happy you enjoyed your stay with us. We love our hotel too...thank you for the 5 out of 5 rating. Enjoy LIFE and travel WELL. Erikk - GM

10/10 Excelente

Manley

Viajó con su pareja
Very clean and well maintained. Staff welcoming. Zero complaints. Easy access to Old Town and metro. Nice restaurant.
Se hospedó 3 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Manley,Thank you for your 5 out of 5 rating.We appreciate your business and you taking the time to let us know how we are doing. Enjoy life and travel well, Erikk - GM

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Pardon our delayed response.Thank you for letting us know about your stay.We appreciate your 5 out of 5 rating. Enjoy life and travel well, Erikk - GM

10/10 Excelente

Angelica

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff and perfect location to visit/enjoy Old Town Pasadena!
Se hospedó 5 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Thank you for your feedback.We appreciate your business and taking the time to let us know how we are doing. Pardon the delay in getting back to you. Enjoy life and travel well,Erikk - GM

10/10 Excelente

Carol

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was extremely helpful and rooms were clean. My only tiny problem was that noise from the next door room could be heard due to adjoining doors. We loved the location in old town.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Carol,Thank you for taking the time to let us know about your stay. I appreciate you letting us know about the noise between adjoining rooms. I will have my team look into this to see if there is a solution to the problem. Enjoy life and travel safe, Erikk - GM

6/10 Aceptable

Nicholas

Viajó con su familia
Le gustó: Limpieza, personal y atención
This property was advertising that they'd just done a complete renovation, however all the really did was update a few finishes, and wow is it ugly. It looks like an apartment building from the 70's. The bed we had was extremely uncomfortable, the heating system was old and didn't stop heating once it got to the desired temperature, there was a hell of a lot of noise from above us and all around. The pool was ok, but the hot tub was absolutely filthy and had a lot of broken or missing tiles, so watch your feet! I spoke to a guy in the elevator who said he'd been at this property a year prior and it didn't look much different after the renovation. The staff were all very nice, though.
Se hospedó 7 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Nicholas,Pardon you had a poor experience with us.I appreciate you taking the time to let us know about your stay. I'm the new GM and will take a look at the repairs needed in our hot tub and address the cleanliness concerns. I hope you will try us again in the future. Enjoy life and travel well.Erikk - GM

8/10 Bueno

John, Much Wenlock

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Redecoration very good in room and generally. Room needs more furniture, cupboards, drawers, tables - for longer stay clients. Gym, pool etc very welcome. Breakfast good, but far too expensive if one just wants something small/simple. Price needs to be disaggregated, as previously.
Se hospedó 10 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
John,Pardon for our delayed response. I'm the new GM and getting caught up on our Expedia guest comments. Thank you for taking the time to let us know about your stay. Your comments on the amenities for long term stays is noted and something we are working towards a solution. We are also working on our new F&B format and your comments are noted there also. We hope you come visit us again. Enjoy life and travel safe,Erikk - GM

10/10 Excelente

Vanessa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was perfect for my quick weekend trip. Will be booking them again for my next weekend trip here in May! Celebrating my uncle wedding
Respuesta de Erikk - General Manager el 27 abr. 2024
Venessa,Pardon our delayed response.Thank you for the 5 out of 5 rating. We look forward to seeing you again in May. Congratulations to your uncle and his beautiful bride.Enjoy life and travel well.Erikk - GM

10/10 Excelente

Armond

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel overall was nice. Comfortable beds, nice shower, and cheap parking. Their parking garage allows you to park on the level of your room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Armond,Pardon our delayed response.I'm the new GM and getting caught up on our Expedia guest comments. Thank you for your 5 out of 5 rating. We hope to see you again soon.Enjoy life and travel safe.Erikk - GM

8/10 Bueno

Karrie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay in Pasadena.
Se hospedó 5 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Karrie,Pardon our delayed response. I'm the new GM and getting caught up on our Expedia guest comments. Thank you for rating us a 4 out of 5. May I ask, is there anything we can do to be a 5 in your eyes. We look forward to seeing you again in Pasadena. Enjoy life and travel safe.Erikk - GM

10/10 Excelente

Favian, Tyrone

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room very clean worked are pleasent
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Favian,Pardon our delayed response. I'm the new GM and getting caught up on our Expedia guest comments. Thank you for taking the time to let us know about your stay. We appreciate your business and the 5 out of 5 rating. Enjoy life and travel well.Erikk - GM

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a great location near many restaurants however, I am handicapped and the walking around this area made it challenging. The staff was very friendly and accommodating.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Kelly,Pardon our delayed response.I'm the new GM and getting caught up on our Expedia guest comments. Thank you for taking the time to let us know about your stay. We appreciate your business and the 5 out of 5 rating you gave us. We hope to see you again. Enjoy life and travel safe,Erikk - GM

10/10 Excelente

Maritza

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant would stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Maritza,Thank you for reaching out and letting us know about your stay. I'm the new GM and look forward to meeting you on your next stay. We appreciate your 5 out of 5 rating. I look forward to sharing with our team.Enjoy life and travel safe.Erikk - GM

8/10 Bueno

Ali

Se hospedó 6 noches en marzo de 2024
Respuesta de Erikk - General Manager el 25 abr. 2024
Ali,Thank you for letting us know about your stay.Could you please provide any feedback that could have us score a 5 on the review. We look to improve every day and take our guest comments very seriously. Enjoy Life,Erikk - GM

8/10 Bueno

Pen Heng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good new decorations
Se hospedó 6 noches en marzo de 2024
Respuesta de Erikk - General Manager el 27 abr. 2024
Pen,Pardon the delayed response. Thank you for letting us know about your stay.May I ask is there anything you can share that could make us a 5 in your eyes. We pride ourselves on being better every day. We hope to see you again soon. Enjoy life and travel well. Erikk - GM