2/10 Terrible
Darrin L.
11 sept. 2025
Sherry called us requesting we cancel the reservation stating there were "issues with the property." We held our reservation stating our request was to correct any issues and if the property was uninhabitable the cancellation would need to come from the owner. We made contingency plans just in case but of course our costs doubled (this was for an event weekend). On the day of check-in we messaged through the app to request status since we had heard nothing and Sherry advised she cancelled the reservation and to use our backup plan. We drove by the property and saw another couple else locking up and leaving the property (it was obvious they were guests and not service workers)-so the property was obviously double booked. Check past reviews-this has happened before. We are currently working through trying to get our refund processed and it has been challenging to say the least. Our faith in VRBO has been shaken and I STRONGLY urge you to avoid this host.
Darrin L.
Se hospedó 2 noches en septiembre de 2025