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Opiniones sobre Cabana Inn & Suites

2.5 out of 5
Cabana Inn & Suites
1500 E Pacific Coast Hwy, Long Beach, CA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 356 de 1008 opiniones" "
Evaluación: 8 - Bueno. 283 de 1008 opiniones" "
Evaluación: 6 - Aceptable. 158 de 1008 opiniones" "
Evaluación: 4 - Mediocre. 94 de 1008 opiniones" "
Evaluación: 2 - Terrible. 117 de 1008 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Juan David

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Insegura . Indigentes en el estacionamiento e insegura. Me robaron adentro de el estacionamiento
Se hospedó 1 noche en marzo de 2024
Respuesta de umang el 1 abr. 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

10/10 Excelente

Mario

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
excellent service at reception, the guy very approachable and polite
Se hospedó 1 noche en enero de 2024
Respuesta de umang el 31 ene. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excelente

Irais

Se hospedó 2 noches en octubre de 2023
Respuesta de umang el 14 nov. 2023
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

10/10 Excelente

Hilda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Súper bonito y graduable el lugar!
Se hospedó 1 noche en septiembre de 2023
Respuesta de umang el 22 sept. 2023
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

8/10 Bueno

Rigoberto

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de umang el 22 sept. 2023
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

8/10 Bueno

Marcela

Se hospedó 1 noche en agosto de 2023
Respuesta de umang el 30 ago. 2023
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

10/10 Excelente

María de los Ángeles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bonita,limpia y mucha tranquilidad gracias 😊😊
Se hospedó 1 noche en junio de 2023
Respuesta de umang el 8 jun. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excelente

Paola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lugar tranquilo
Se hospedó 2 noches en abril de 2023
Respuesta de umang el 10 may. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs.

2/10 Terrible

César

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me robaron sin usar mi tarjeta de banco en esa propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de umang el 8 abr. 2023
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención
Limpia y ordenada
Se hospedó 2 noches en marzo de 2023
Respuesta de umang el 8 abr. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

10/10 Excelente

Adriana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tiene comodidades refrigerador microondas y cafetería
Respuesta de umang el 17 ene. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Casi bueno
La habitación estuvo bien, pero el día que llegamos, fuimos a cenar y al regresar nos percatamos de que habían cosas movidas, como la cama, el buró, las almohadas y el horno de microondas estaba prendido; además de que a alguien se le había caído su pestaña postiza y el piso parecía estar sucio de comida, razón que nos alertó, porque cuando dejamos las cosas, no estaba así. Pedimos que nos reembolsaran pues nos daba miedo quedarnos otra noche, ya que casi no pudimos dormir, dado que ya habíamos pagado todo y nuestra reservación no nos lo permitía, solo nos cambiaron de habitación, pero después se nos hizo sospechoso que la de limpieza quisiera abrir nuestra nueva habitación, cuando se supone, que nadie entra ni para hacer la limpieza por el COVID, así que decidimos mandar nuestras cosas de valor con una prima que vive cerca. Los chicos de la recepción siempre fueron amables y la habitación en primer lugar está bien, hubiera sido perfecto si no nos hubiera ocurrido esa situación
Se hospedó 3 noches en agosto de 2020
Respuesta de Manager el 1 sept. 2020
It means so much to have earned your business. We appreciate the feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Bueno

Claudia, California

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El lugar esta bien ubicado pero al ser una avenida principal todo el dia, todos los dias hay ruido. Las habitaciones son funcionales pero con la nueva normalidad, no hay servicio de housekeeping regular. El servicio y la limpieza en general son buenos.
Se hospedó 3 noches en junio de 2020
Respuesta de Manager el 28 jun. 2020
Thank you for being a valued guest and for providing us the feedback regarding our housekeeping. Please do consider us again on your next visit to the area.

8/10 Bueno

Odalis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2020
Respuesta de Manager el 3 jun. 2020
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

8/10 Bueno

Sergio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable.
Muy buen hotel. Tiene lavadero que cuesta $2 el lavado (30 min), lo mismo el secado (40min). El desayuno (a partir de las 6am) con poca variedad, pero suficiente. Lo único malo es que el lugar donde desayunar es la misma recepción y solo tiene 2 mesas, pero como se podía llevar el desayuno a la habitación no había problema. La señal/velocidad Wifi era muy buena. Está a una cuadra de locales comerciales y de comida. El aseo de la habitación es correcto. Cuando a veces dejaron alguna toalla de menos, no hubo problemas en pedirla en recepción al igual que el shampoo/enguaje. A 50 minutos de atracciones como WB o Universal (aunque dependerá del tránsito).
Se hospedó 6 noches en febrero de 2020
Respuesta de Manager el 20 feb. 2020
Thank you for sharing this honest review and feedback about our wifi . We hope you will return so that we can provide you an even superior experience.

8/10 Bueno

victor m

Se hospedó 1 noche en diciembre de 2019
Respuesta de Manager el 4 ene. 2020
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 Bueno

Jose Miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien. El único detalle es que se escuchan los vehículos en la calle durante toda la noche
Se hospedó 3 noches en diciembre de 2019
Respuesta de Manager el 13 dic. 2019
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Bueno

Verónica

Le gustó: Limpieza, personal y atención
Las habitaciones demasiado pequeñas, y el baño muy incómodo
Se hospedó 2 noches en agosto de 2019
Respuesta de Manager el 27 ago. 2019
Thank you for your review and comments regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Bueno

Goizalde

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estancia muy buena
A destacar la acojida a la llegada por parte de Mohit,receocionista de noche.Gracias!
Se hospedó 2 noches en mayo de 2019
Respuesta de Manager el 21 may. 2019
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Bueno

Georgina, El Salvador

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen desayuno y atención al cliente cuarto cómodo con amenidades
Se hospedó 2 noches en marzo de 2019
Respuesta de Manager el 2 abr. 2019
Thank you for your valuable opinion regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Bueno

Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2019
Respuesta de Manager el 6 feb. 2019
It was our priviledge to earn your business and we hope to host you again on your next trip.

8/10 Bueno

FLOR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2019
Respuesta de Manager el 26 ene. 2019
It was our priviledge to earn your business and we hope to host you again on your next trip.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
Buen. Hotel para dormir q bien precio un. 8 de calificación
Se hospedó 3 noches en enero de 2019
Respuesta de Manager el 23 ene. 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excelente

Olga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy agradable
Fue una estancia muy agradable el hotel muy cómodo, limpio y mucha privacidad.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Manager el 2 ene. 2019
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

10/10 Excelente

Zulma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo recomiendo!
Fue corta la estancia pero comoda,limpia, y barato .....
Se hospedó 1 noche en noviembre de 2018
Respuesta de Manager el 22 nov. 2018
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2018
Respuesta de Manager el 12 jul. 2018
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excelente

Victor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room & able to sleep on comfortable bed. Quiet area, no problems here.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Ricardo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was dirty!! The rooms look nothing like the rooms they posted in the pictures! There was old milk under our bed there was cockroaches in the room! It smells like cigarettes do not book here!!!!

4/10 Mediocre

Berta

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The staff was great and very nice… the pictures were very deceiving. The rooms were dirty, rusty, and in very poor condition. We had ants in our room as soon as we checked in
Se hospedó 2 noches en abril de 2024
Respuesta de umang el 2 may. 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service , great staff they go out of their way to make sure your stay is great we had an issue with our door at 2 am they gave us a new room and made sure everything was great . Thank you !
Se hospedó 1 noche en marzo de 2024
Respuesta de umang el 30 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

2/10 Terrible

Elizabeth

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
During the night cockroaches crawled into bed.
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 30 abr. 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

10/10 Excelente

Christopher

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 30 abr. 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excelente

david

Se hospedó 1 noche en abril de 2024
Respuesta de umang el 30 abr. 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excelente

Keona, Compton

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
GOOD
Se hospedó 2 noches en marzo de 2024
Respuesta de umang el 30 abr. 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

4/10 Mediocre

Shannon

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The photos show a well kept hotel, and that’s not what you get at all. Our room was small, had a horrible smell and we definitely didn’t feel safe at night. Absolutely do not book this hotel if you want to relax and sleep!
Se hospedó 1 noche en marzo de 2024
Respuesta de umang el 23 abr. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

10/10 Excelente

Trisha

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was clean, insides were newly redone.
Se hospedó 1 noche en enero de 2024
Respuesta de umang el 18 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excelente

Benjamin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in/out
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 18 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

4/10 Mediocre

CEDRIC

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like the TV the bed was neatly made Rose clean but it still needs some upgrades it's kind of dated
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 14 abr. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

8/10 Bueno

Joshua

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good space and was very personal
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 14 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

8/10 Bueno

Tam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 14 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

4/10 Mediocre

Esther

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No trash can in the restroom and the cable for the tv did not work even after doing everything that was instructed.
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 14 abr. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

2/10 Terrible

Whitney

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was not as it appeared to be in the photos, we came across several bugs, I was hoping to shower once we arrived but it appeared that there was mold in the ceiling of the bathroom so I did not.
Se hospedó 1 noche en marzo de 2024
Respuesta de umang el 10 abr. 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excelente

Kristina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Safe, clean and well cared for property! I found the Cabana Inn & Suites through Expedia. At first I was a little Leary of the location but as soon as I pulled onto the property I felt at ease as it is a very clean and well kept property. Mr Patel the owner-a very nice man btw, checked me in himself. The lobby even had some great amenities and toiletries, as well as snacks and beverages. My first impression of the room was clean and tidy, smelled like nothing (that is important), I hate when the rooms smell musty or strong cleaning products like bleach. The beautiful blinds were clean as well as the heater/ac. I felt comfortable touching the furniture in the room. The furniture was well cared floor, wood like floor is very nice. I chose a room with a king size bed, of course I checked the sheets immediately and they were pristine. The mattress was extremely comfortable and at my age you can not put a price on a good nights sleep. Plenty of pillows. I love that the desk and side tables have built in charging outlets. Thank you again to the Patel family for providing a safe, quality, pet-friendly, family owned hotel that I would stay at again.
Se hospedó 2 noches en abril de 2024
Respuesta de umang el 10 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excelente

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty good
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 10 abr. 2024
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

2/10 Terrible

Alex

No le gustó: Personal y atención, estado de la propiedad e instalaciones
I tried checking in and nobody was at the front desk so I had to sleep in my car until 7am.
Se hospedó 2 noches en abril de 2024
Respuesta de umang el 6 abr. 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

2/10 Terrible

Gilberto

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very dirty with a lot hair everywhere
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 6 abr. 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

2/10 Terrible

Nikkole

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 10 abr. 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excelente

Natalie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay.... very friendly staff. We got there early, they kept our luggage, so we could walk around and explore. Very clean rooms. We will definitely stay again next time we are in town.
Se hospedó 1 noche en marzo de 2024
Respuesta de umang el 6 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excelente

Myron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place to staY.
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 6 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excelente

Myron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
One of mY favorite places.
Se hospedó 1 noche en abril de 2024
Respuesta de umang el 6 abr. 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!