Thank you for your review and rating. Please accept our sincerest apologies for the issues that you experienced, Jose. We will use your feedback to help us improve.

We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!

Dear Mike, Thank you for choosing Extended Stay America and sharing your experience. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. It's also great to know that you found our proximity to food stores and restaurants convenient. Thank you again for your review, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Management

Dear Marlea, Thank you for your wonderful review about Extended Stay America! We're thrilled to hear that you enjoyed your stay and found our staff to be awesome and helpful. Ensuring our guests feel safe and secure is a top priority, and we're glad you appreciated the measures we take. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Management

Dear Elias, Thank you for your recent stay and your feedback. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the smell in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing concerns and work diligently to ensure our guests' comfort. We hope you will give us another chance to give you the hospitality you deserve.Sincerely,Hotel Management

Dear Charles, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our friendly staff, amenities, and comfortable suites. We are also glad you enjoyed our convenient location and appreciated the many restaurant choices nearby. We like to think we provide the perfect home away from home for our guests, and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Dear Ginnifer, Thank you for reviewing our hotel. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. Your feedback is valuable to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. Thank you for staying with us, and we hope to have an opportunity to host you again in the future.Sincerely,Hotel Management

Dear Gary, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management

Dear Rebeka, Thank you for choosing Extended Stay America! We're thrilled you enjoyed your relaxing suite with the beautiful mountain view and the well-lit parking lot. We also appreciate your feedback about the beds, and we'll certainly consider your suggestion for future enhancements. We are continually working to provide our guests with the best experience, and your comments are instrumental in helping us do so. We hope to welcome you back soon for an even more enjoyable visit next time you return to our area.Sincerely,Hotel Management

Dear Jenna, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Miguel, On behalf of our team, we appreciate you staying with us and providing a review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management

Dear Bill, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments about our staff and services. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

Dear James, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management

Dear Leslee, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. If you wish to discuss this further, please do not hesitate to reach out to us directly. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management

Dear Carlos, Thank you for your feedback, and we are pleased you enjoyed staying with us at Extended Stay America. It is wonderful to know you found our accommodations pleasant and that we helped you to feel right at home. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. It is always a pleasure to host you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Steven, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and that you found our hotel so comfortable and spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management

Dear Samantha, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management

Dear Barbara, Thank you for your honest comments about your stay with us. We are pleased that your experience was good overall, but we are sorry to read that you were disappointed with the lack of amenities in your room. Although we offer limited amenities, we are proud to provide our guests with a clean and comfortable environment. We hope to welcome you back the next time your travels lead you to our city.Sincerely,Hotel Management

Dear Christina, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable and that our hospitality was the highlight of your visit, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we have noted your suggestion and will share it with the team. Thank you for choosing our hotel, and we look forward to welcoming you soon.Sincerely,Hotel Management