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Opiniones sobre Casa Del Mar Longboat Key

4 out of 5
Casa Del Mar Longboat Key
4621 Gulf of Mexico Dr, Longboat Key, FL

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 112 de 159 opiniones" "
Evaluación: 8 - Bueno. 37 de 159 opiniones" "
Evaluación: 6 - Aceptable. 8 de 159 opiniones" "
Evaluación: 4 - Mediocre. 2 de 159 opiniones" "
Evaluación: 2 - Terrible. 0 de 159 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Ojanette

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en julio de 2020
Respuesta de Margaret el 27 jul. 2020
Thank you for taking time to rate your experience with us. We are glad things were above average and hope that you will return soon and will be even more pleased.

10/10 Excelente

Roberto

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
La estancia en casa del mar estuvo super buena la habitacion super limpia lo unico que vi mal era la iluminacion en las areas bastante poca en la pisina de noche nada de luz
Se hospedó 5 noches en julio de 2020
Respuesta de Margaret el 15 jul. 2020
Gracias por darnos tan buena calificación. Nos encanta saber que su estadía en Casa del Mar fue excelente y que su unidad estaba muy limpia. También extrañamos la iluminación de nuestra piscina, pero del 1 de mayo al 31 de octubre, Longboat Key tiene una política de "luces apagadas" en la playa para proteger a las tortugas marinas. Esta es la temporada de eclosión y cuando las crías de tortugas marinas excavan de sus nidos, su instinto es ir hacia la luz más brillante, que debe ser el reflejo de la luna en el agua. Para evitar a los depredadores, deben llegar al agua lo más rápido posible, por lo que a todos en la isla se les pide que mantengan las cosas oscuras en la playa. ¡Aun así, a veces las tortugas bebés tienen que ser rescatadas del área de la piscina! Esperamos que regrese a Casa del Mar, ¡y tal vez la próxima vez no sea temporada de tortugas!

10/10 Excelente

MARCELA

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en enero de 2020
Respuesta de Margaret el 19 mar. 2020
We are so glad we met your expectations! Thank you for taking time to post this highest mark review. Please come back and see us soon.

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE LUGAR EN EL GOLFO DE MEXICO
EXCELENTE TODO. EL LUGAR, LA UBICACION, LOS SERVICIOS. LO UNICO QUE HAY QUE TENER EN CUENTA ES QUE LA SOMBRILLA NO ESTA INCLUIDA Y TIENE UN COSTO DIARIO. LA LIMPIEZA NO LA CALIFICO PORQUE NO LA CONTRATÉ.
Se hospedó 5 noches en agosto de 2017
Respuesta de Sincerely, Christine, Marketing Manager el 30 may. 2018
Muchísimas gracias por su opinión y preferencia! El servicio al cliente es súper importante para nosotros! Esperamos que se hospeden con nosotros nuevamente!

8/10 Bueno

christopher

Le gustó: Limpieza, estado de la propiedad e instalaciones
A pleasant peaceful stay.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Margaret el 2 oct. 2023
Thank you for letting us know how your vacation with us went, and for your high rating. A stay that is pleasant and peaceful is my idea of a good way to unwind. Our setting on the island is very beautiful and I am glad you had a good stay.

10/10 Excelente

Scott

Le gustó: Limpieza, comodidad de la habitación
Amazing
Fantastic location to relax.
Se hospedó 4 noches en agosto de 2023
Respuesta de Margaret el 30 ago. 2023
I am so glad that you caught one of our beautiful sunsets, Scott, and that you took time to share your experience and your photo here. It is also great to hear that you found Casa del Mar to be a fantastic location to relax. That is what we strive to provide for our guests. We appreciate your high rating and hope you will come and relax with us again soon!

10/10 Excelente

Greg

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful old Florida beachfront community. Tennis courts shuffleboard courts basketball court and grilling area were beautiful. I can't mention the grilling area enough, everything you needed was right there and they would even clean the utensils for you in the grills. The only drawback is the The unit was a little bit dated in terms of the bathrooms and kitchen areas, but otherwise very clean spacious and nice. I would definitely go again.
Se hospedó 4 noches en junio de 2023
Respuesta de Margaret el 27 jun. 2023
Thank you for that top rating, Greg, and for your appreciative words about our beautiful classic Florida beach community and amenities. I consider our grilling area to be a stroke of genius on the part of our manager, and it is gratifying to hear how much our guests enjoy it. Each of our units is unique and in a slightly different place on the update continuum, so it’s great to hear that you plan to come back to see us. Some months of the year are not so busy as June and guests have a broader choice of units.

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great value, with easy access to beautiful beach.
Se hospedó 7 noches en mayo de 2023
Respuesta de Margaret el 10 jun. 2023
Thank you for these kind words and high marks, Timothy. Our beach really is so beautiful and we work hard to provide good value to our guests. It sounds as if you enjoyed your stay with us and we thank you for taking time for this review.

8/10 Bueno

Brandi, Gaithersburg

Le gustó: Limpieza
The property is old. Beautiful beach front but wished that the beach umbrellas provided to the guests too. Unit F19, both bathrooms need updated. Water pressure is very low, not enough lights, need exhaust fans,
Se hospedó 4 noches en mayo de 2023
Respuesta de Margaret el 8 may. 2023
Thank you for taking time to let us know about your experience, Brandi. We appreciate your positive rating and are glad you found our beach to be beautiful. Our units are all unique and as we have been here a long time, units are at differing stages in the update cycle. We try to do justice to the beautiful beach setting we are blessed with and it is helpful to hear some pointers from guests about what improvements we should focus on. I am sorry if you didn't receive my pre-arrival message, which includes information about our beach umbrellas-- available for all guests to rent.

10/10 Excelente

Ryan

Respuesta de Margaret el 7 dic. 2023
Thank you so for taking time to provide feedback about Casa del Mar, Ryan. We are very happy to receive highest marks in your estimation. It is just great to see that you had an excellent vacation with us!

8/10 Bueno

DONNA

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great area
All was good the steps are hard for getting luggage up but other than that great place. The pool area was one of the best I have seen in FL. Would come back just smaller suitcase
Se hospedó 4 noches en octubre de 2022
Respuesta de Margaret el 20 oct. 2022
Thank you for taking time to share your experience in this review, Donna, and for your high rating. We do hope that our guests will find Casa del Mar to be a "great place," so appreciated your saying so. We are glad that you really liked our pool area, too. We love the vaulted ceilings of our second floor units and would not want to be a high-rise property, but I wish someone had been close at hand to carry your suitcase up those steps!

10/10 Excelente

steven

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful beach great sunsets, near everything
Se hospedó 7 noches en septiembre de 2022
Respuesta de Margaret el 20 sept. 2022
Thank you for those high marks, Steven. I appreciate your taking time to let us know that you had a good vacation. I am truly glad to hear that you enjoyed our beautiful beach and sunsets--and that you took advantage of our lovely area. We hope to see you again soon.

8/10 Bueno

Lei

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It is a very nice place, however, found a huge cockroach at last day in the kitchen, felt horrible.
Se hospedó 4 noches en agosto de 2022
Respuesta de Margaret el 26 ago. 2022
Thank you for taking time to let us know about your experience and we are glad to know that you found our property to be a very nice place overall. A pesky bug population is not one of the nice things about Florida and we are very sorry that you found a bug in your unit. I know how unpleasant that is and I want to assure that we try in many ways to prevent such experiences for our guests. Controlling insect pests is something we have to work hard on in Florida, and we do have regular professional exterminating service. Unfortunately, the rains in this late-summer season cause bugs to seek shelter inside and can also wash away pesticide treatments. We will continue to explore alternatives and to do everything we can to deal with this issue.

8/10 Bueno

Norma

Viajó con su familia
Nothing fancy
Se hospedó 4 noches en mayo de 2022
Respuesta de Margaret el 4 jul. 2022
Thank you for providing feedback for us, Norma. We are glad that we could find a unit for you on the first floor to meet that special request and we hope that your group had a good vacation.

10/10 Excelente

Bradley

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Gorgeous beach, clean quiet very well maintained property.. We will definitely be back!!
Se hospedó 4 noches en junio de 2022
Respuesta de Margaret el 22 jun. 2022
Thank you for taking time to let us know about your good experience with us and for honoring us with top marks, Bradley. Your vacation pleasure shines through those kind words. We think our guests deserve serenity and a clean, beautiful setting for their getaways and are pleased to hear that we hit the spot for you. We look forward to your return.

10/10 Excelente

Julia Michele

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful tropical private grounds.
Se hospedó 4 noches en mayo de 2022
Respuesta de Margaret el 1 jun. 2022
Thank you, Julia Michele, for taking time to send those kind words and high rating. We are indeed blessed with the good fortune of a beautiful property on the beach. Tropical beauty without the crowds is what many of us love about Casa del Mar and Longboat Key. We are so glad you enjoyed it.

10/10 Excelente

Ihab

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent vacation rental. It has all the amenities that you could imagine. Very clean. Very helpful staff. Beat beach. Easy access to near by publix. Easy parking. I loved it.
Se hospedó 7 noches en mayo de 2022
Respuesta de Margaret el 29 may. 2022
We are so glad to hear that you loved your week with us! Thank you for taking time to provide a review and for your 5 out of 5 rating. We are glad that our staff, beach, cleanliness, parking, and even our neighborhood Publix contributed to a great stay for your family. We hope to see you again soon.

8/10 Bueno

Natalya

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, the property is a little bit outdated, some electrical switches need to be fixed, towels weren’t clean, otherwise we had a great stay
Se hospedó 4 noches en mayo de 2022
Respuesta de Margaret el 26 may. 2022
Thank you for sharing your experience, Natalya. We are glad that you enjoyed our location and that your stay was great for the most part. Thank you for bringing the light switch issue to our attention and I certainly hope that you traded in those towels! I'm sorry that you ran into that housekeeping lapse, and hope you will give us another try.

8/10 Bueno

Frank A DiGioia

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Its ok
Se hospedó 5 noches en mayo de 2022
Respuesta de Margaret el 24 may. 2022
Thank you for taking time to provide feedback and for your good, 4/5 rating. I am sorry that you weren't more excited about your stay with us, but hope we could provide more of what you are looking for on another occasion.

10/10 Excelente

Meghan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our stay was perfect at Casa Del Mar! We loved being right on the beach, but also close enough to fun shopping and restaurants. The resort was relaxed and had everything we needed for our babymoon/anniversary get away! The kitchen comes with all pots, pans and eating items. Just a warning there is zero food provided, not even salt & pepper, so you’ll either need to buy that or bring it with you. The local Publix grocery store is just a couple miles away and so beautiful inside! The condo also had a washer & dryer, with a detergent pod provided, so we got to do all our laundry before we even came home! This was such a nice touch. This was the best place to come for a relaxing, no stress get away. We can’t wait to come back in the future with our little one! Thank you all so much for this amazing stay!!
Se hospedó 6 noches en mayo de 2022
Respuesta de Margaret el 24 may. 2022
We love to hear about those amazing, perfect stays, Meghan! Thank you for taking time to share your experience and for the compliment of highest marks. It is great to hear that you had fun in our wonderful area--with shopping, restaurants, and even our beautiful nearby Publix! As for kitchen consumables, thank you for helping me get the message out! In the old days, salt and pepper were left in the kitchen, but people feel differently about such sharing in current times. In my pre-arrival messages, I pass on the tip from another returning guest: tuck favorite coffee, a picnic salt and pepper, and some plastic bags into a suitcase. I think I will also try taking a small roll of aluminum foil out of its box and tucking it down in my suitcase! We certainly look forward to seeing you next time you need a no stress getaway!

10/10 Excelente

Agnes

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Would absolutely return to this property & unit.
We really enjoyed our 5 days and 4 nights at Casa Del Mar. The property is well maintained and this particular unit was beautiful. Mattresses could have been a little better but we still all slept well after a full day of beaching and dining.
Se hospedó 4 noches en mayo de 2022
Respuesta de Margaret el 24 may. 2022
Thank you for these kind words, Agnes, and for your 10 out of 10 rating. We are glad you enjoyed your unit, which is indeed beautiful. We do work hard to maintain our property, to be in keeping with the setting we are blessed with, so thank you for letting us know that you were pleased. I am sorry that the mattresses were a little disappointing. It is really hard to find mattresses that everyone likes and to replace them at the right time. I will pass on your comments so we can check the situation out. It is good to hear that you slept well, anyway, after busy days and fresh air. Thank you for sharing those lovely photos of your unit, and please do come again.

8/10 Bueno

Nikolas L

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We would come back again. Very clean condo and beach was just as nice.
Se hospedó 7 noches en mayo de 2022
Respuesta de Margaret el 17 may. 2022
Thank you for taking time to review Casa del Mar. We appreciate your kind words and are very glad that you enjoyed your condominium and the beach. It will be great to see you again soon!

10/10 Excelente

Justin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
First time staying here. We had a great experience! Staff was very accommodating and friendly. Excellent grilling area with 6 Weber grills and two black stone flat tops the size of a hibatchi table. The property is beautiful and well maintained. I will definitely come back yearly.
Se hospedó 7 noches en abril de 2022
Respuesta de Margaret el 14 may. 2022
Thank you, Justin, for taking time to provide your five-star review and for letting us know what created a great and memorable first-time experience at Casa del Mar for your family. Your detailed description of our extensive grilling pavilion really paints a vivid picture of this unique amenity and I know that the manager and staff will appreciate hearing about what you liked. We work hard to keep our property beautiful, and staff makes every effort to be friendly and accommodating, so I will share all your comments with our manager and his team. We definitely look forward to seeing you every year!

10/10 Excelente

Jose Luis Villavicencio

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2021
Respuesta de Margaret el 15 nov. 2021
We are so glad you had a five-star vacation with us. Thank you for taking time to let us know! We hope you will come back and see us again.

10/10 Excelente

Tamara

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en octubre de 2021

4/10 Mediocre

Yuriy Y, Nashville

No le gustó: Servicios, estado de la propiedad e instalaciones
Shower water doesn't stay hot. Broken bed
Se hospedó 8 noches en octubre de 2021
Respuesta de Margaret el 31 oct. 2021
We are so sorry that you had trouble with water temperature and a bed that needs repair. Thank you for letting us know about these irregularities so that we can resolve them.

8/10 Bueno

Michael Vincent

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en octubre de 2021

10/10 Excelente

Amanda

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everyone was so friendly and the private beach was great
Se hospedó 4 noches en octubre de 2021
Respuesta de Margaret el 10 oct. 2021
Thank you for taking time to let us know that you enjoyed our beach and the friendly people at Casa del Mar. This is the way vacations should be, right?! We appreciate that 5 out of 5 rating. We hope to welcome you back again soon.

10/10 Excelente

Debra

Le gustó: Limpieza, comodidad de la habitación
Great condo and location
The condo was spotless. Nice layout for family room and kitchen. Nice having 2 bedrooms and 2 bathrooms, even though they were on the cozy side.
Se hospedó 5 noches en octubre de 2021
Respuesta de Margaret el 8 oct. 2021
We are so glad that you had an excellent vacation with us, Debra, and we appreciate your 10/10 review. Thank you for taking time to let us know that you found your unit spotless and congenially laid out. Though more apartment-size than house-size, we think that having a kitchen and two bedrooms and baths can add to vacation comfort, so we're happy to hear that you were pleased. We hope you'll come again!

8/10 Bueno

eduardo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved everything! Clean,quiet,amazing beach. Dining
Se hospedó 5 noches en septiembre de 2021
Respuesta de Margaret el 2 oct. 2021
It is great to hear that you loved your vacation at Casa del Mar--that you found our beach amazing and our accommodations clean and quiet. We are also glad to hear that you enjoyed local dining opportunities. Thank you for taking time to review your stay and for your positive rating.

4/10 Mediocre

Juan D

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rundown! It’s not a 4 star chould be considered a 3 star. Only the Beach is amazing!
Se hospedó 5 noches en agosto de 2021
Respuesta de Margaret el 11 sept. 2021
I’m sorry we did not meet your expectations, Juan. This has been an extremely busy year with a lot of wear and tear on our property. We are working hard to bring in supplies and to keep up with our goal of continuous improvement. We will keep working on it and thank you for taking time to provide us with your feedback

10/10 Excelente

Jennifer Lynn, Cleves

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed in unit D14. Perfect place to stay right on the ocean! Resort and staff were wonderful. Surrounding area was beautiful. The only downside was the master bed was difficult to sleep on and the cooking utensils were lacking. The bed would collapse in when my husband and I would get in and we are not big people. So, this really made for an uncomfortable nights sleep for the week. Replace the mattress and cooking utensils and the unit will be perfect. My husband and I definitely plan to come back and would recommend this resort hands down. Thank you for a wonderful vacation!
Se hospedó 7 noches en agosto de 2021
Respuesta de Margaret el 30 ago. 2021
Thank your letting us know about your 5 star experience at Casa del Mar, Jennifer. We are so glad that you plan to return, and that you were happy with our location on the beach, our staff and the surrounding area. That wonderful staff you mention would have been so glad to walk right over to your unit with cooking utensils if you had called or stopped by the office to let them know. I am sorry for that disappointment; utensils and such seem to wander to other units and to the grill area, so missing kitchen supplies are a challenge for us and for our guests. Mattresses are another challenge. I checked with the manager about the newly remodeled 14F’s mattress and it is less than a year old. The problem seems to be that it is so plush that it must be too soft for some people. I hope that when you come back to us, another unit will have a mattress that is more “medium” or “firm” and comfortable for your night’s rest. I am glad you had a wonderful vacation and hope that your next visit will be even more wonderful!

6/10 Aceptable

Nina

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
Apartment inside very clean, new, no problem with that. Didn’t like service here. Laundry not working. U have to stay in a room and do laundry all day. No water by the pool. In this hot weather u need to drink something.
Se hospedó 9 noches en agosto de 2021
Respuesta de Margaret el 30 ago. 2021
Thank you for taking time to let us know about your stay with us, Nina. Florida health department laws prohibit food and beverages on the “pool wet deck” area—within 4 feet of the pool. Water bottles are allowed beyond 4 feet and most people find that works for keeping hydrated. I am sorry if that wasn’t clear. I am also sorry that laundry became a burden for you. Though some guests are used to the hotel practice of offering unlimited towels distributed at the pool, it is customary for condominiums to provide washers and dryers instead. It is good to hear that your unit was pleasing and we appreciate your feedback.

6/10 Aceptable

Calogera

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza
Property is beautiful. You have your own apartment. Access to pool and beach is within feet of your back door. We stayed a total of 10 days. A few days into our stay with 2 children under 3 we noticed some roaches, we were grossed out, killed them and bc it is Florida we went to the front desk and asked to have someone clean our room and noticed there was a hole near the door as an entry point bc we saw 2 more come out we request to have it closed up. 2 days later our room was still not cleaned but a maintenance guy came to “fix” the hole. Later that evening we noticed 2 more roaches this time they were in the sofa, in the pull out bed and I was like no way. We tried calling the # for someone and the front desk closes early the overnight security man was kind enough to switch our room for the night until we could speak the the front desk the next morning. We relayed our concerns that the couch was infested and they let us stay in the new room but what a hassle to move everything. They offered us a free umbrella for the beach as an inconvenience. Which to me was kinda lousy customer service all around. And also an FYI there are bugs on the beach that are at sunset and sunrise called “noseeum’s” be careful they bite you can not see them they feel like a quick sting and they are worse than mosquito bites! Bring bug spray!
Se hospedó 9 noches en agosto de 2021
Respuesta de Margaret el 3 sept. 2021
We are so sorry that bugs intruded on your vacation, Calogera. Controlling insect pests is something we have to work hard on in Florida, and we do have regular professional exterminating service. Summer weather brings out the no-see-ums (also called biting gnats or midges) in coastal areas, mostly at dawn and dusk. Unfortunately, the rains in this late-summer season cause larger bugs to seek shelter inside and can also wash away pesticide treatments. I have shared your experience with our general manager and he is going to investigate and problem-solve regarding the sofa and the entry point you saw near the door. I am glad that you were moved to a new unit after your trouble. We appreciate your kind words about the beauty of our property, easy access to the pool and beach, and the convenience of a full condominium. Thank you for bringing the down-side to our attention, so that we can do everything we can to deal with the issues you encountered.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en junio de 2021
Respuesta de Margaret el 22 jul. 2021
We are so glad you had a 5-Star stay at our resort! Thank you for taking time to let us know and we hope to see you again soon.

10/10 Excelente

Cliente verificado

Se hospedó 10 noches en mayo de 2021
Respuesta de Margaret el 6 jun. 2021
It is great to hear that you had a 5-star experience! Thank you for choosing Casa del Mar and for taking time to give us your feedback. Please come back and visit us soon.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The unit was very clean, great location, beautiful beach. Our stay was just perfect, can’t imagine better place to stay !! Highly recommended for a family vacation!
Se hospedó 7 noches en mayo de 2021
Respuesta de Margaret el 26 may. 2021
Thank you for taking time to provide feedback and for awarding us both top marks and your recommendation to other travelers! We are also so glad that we could help you have a perfect stay with us. We think families SHOULD have memories of perfect vacations in a setting that is clean and beautiful. We are blessed with the “great location” and “beautiful beach” so we try hard to do our part to provide the best possible accommodations. We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had a great time at Casa Del Mar! Great location- right on the beach. It was nice to have a private beach to enjoy, as the public beaches get very crowded! Staff was very accommodating and check in and out was very efficient. We would definitely stay there again!
Se hospedó 4 noches en mayo de 2021
Respuesta de Margaret el 25 may. 2021
Thank you for your 5-Star rating and for letting us know that you had a great time on your vacation at Casa del Mar. That’s exactly what we like to hear! We are glad that you enjoyed our beach, away from the crowds—and that staff and check-in/check-out procedures were helpful. Thank you for your business and we do hope you will return for another stay with us soon.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Only thing I didn’t care for was I was encouraged to pay $20 a day for an umbrella my entire stay. Little did I know it was non-refundable if it was slightly breezy(they do have a sign posted of non refundable due to weather, however I was thinking thunderstorms or hurricanes as weather and not breezy). So 2 of my 4 days they didn’t put up umbrellas so I was out $40, plus I had to run down to the local Publix to purchase my own $12 umbrella(which managed just fine). Next time if I were to return, I would pay for an umbrella day by day and not in a lump some at beginning of the stay. Really feel they should of refunded my money. Other than that though the place was beautiful and clean.
Se hospedó 4 noches en mayo de 2021
Respuesta de Margaret el 25 may. 2021
I was glad to see that you found our property to be beautiful and clean, and I can really understand your frustration about the umbrella experience. I spoke to our manager about this and he agrees that a refund seems right in the case of those two days last week when umbrella installation was called off due to winds ranging above 18 miles an hour. We are trying to work out better ways to manage the logistics of umbrella payment and to protect our guests from both too much sun exposure and injuries from flying umbrellas. In the meantime, could you get back to me through the message center so that we can arrange a refund?

10/10 Excelente

Grettel

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect stay on the beach
Our stay was relaxing and comfortable. We were treated with respect and very cordially by every member of the staff we encountered. Definitely recommend Casa Del Mar for family trips.
Se hospedó 8 noches en mayo de 2021
Respuesta de Margaret el 24 may. 2021
It is great to hear that your stay on the beach at Casa del Mar was relaxing, comfortable, and worthy of a perfect 10/10 score! Thank you for your business and for taking the time to send this very positive feedback along with your recommendation to other families. Our staff is well-known for its friendliness and we try hard to provide the professional and cordial hospitality that our guests deserve. I'm glad that you felt it! We hope you will come back to see us soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved being on the beach! Easy parking . The unit was very quiet and furniture was excellent comfy.
Se hospedó 5 noches en mayo de 2021
Respuesta de Margaret el 28 may. 2021
We really appreciate your feedback about your stay with us and we thank you for the compliment of a 5-Star rating. It’s great to hear that being on our beach was a pleasure and that you liked our easy parking. Thank you for letting us know that your unit was nice and quiet, with excellent, comfortable furnishings. Thank you for choosing Casa del Mar and we hope to see you again soon.

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Amazing. Would go back in a minute!!
Se hospedó 8 noches en mayo de 2021
Respuesta de Margaret el 20 may. 2021
Thank you for giving us a perfect rating, Deborah. I am so glad to hear that everything worked out well for your family’s vacation. We do try to make things amazing for our guests! Thank you for choosing Casa del Mar and we look forward to your return in the near future.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great, clean beach getaway
Se hospedó 7 noches en mayo de 2021
Respuesta de Margaret el 19 may. 2021
We really appreciate your taking time to rate your beach getaway at Casa del Mar and we are glad to know that we scored 5 stars in your estimation. Our customers certainly deserve a great getaway on the beach--and clean accomodations--so we work hard to make it happen. Thank you for choosing us and please come again.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean and comfy place, just as advertised!
Se hospedó 6 noches en mayo de 2021
Respuesta de Margaret el 17 may. 2021
We are so glad that we earned your 5-Star rating and really appreciate your letting us know. Our goal is to provide excellent vacations—with hospitality, clean and comfortable accommodations, and plenty of amenities to complement our beautiful beach setting. Thank you for choosing Casa del Mar and we look forward to seeing you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2021
Respuesta de Margaret el 14 may. 2021
Thank you for taking time to rate your stay with us. We are so glad to hear that you had a 5-Star vacation and we appreciate that vote of confidence. It will be a pleasure to welcome you back again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2021
Respuesta de Margaret el 10 may. 2021
Thank you for letting us know that you had a good time on your vacation at Casa del Mar. We appreciate your taking time for this feedback, and for choosing Casa del Mar for your getaway on the beach. We hope you will return soon.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en abril de 2021
Respuesta de Margaret el 10 may. 2021
We are so glad that you had a 5-Star vacation with us! Thank you for your business and for taking time to provide this feedback. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Steps from the beach. Very clean. Friendly staff with good communication throughout the booking process.
Se hospedó 4 noches en abril de 2021
Respuesta de Margaret el 22 abr. 2021
Thank you for your business, for taking time to rate your experience with us and for the compliment of top marks. We do try hard to provide a clean and friendly environment to enhance guest enjoyment, and we believe that guests deserve helpful communication. We hope to see you again very soon.

10/10 Excelente

Jeromy

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
The condo was spacious and clean. The landscaping was beautiful. The beach was clean, well-maintained, and relaxing!
Se hospedó 7 noches en abril de 2021
Respuesta de Margaret el 19 abr. 2021
Thank you for taking time to provide this 10/10 rating of your vacation experience with us. We are very happy to hear that your family had an excellent and relaxing week with us. It is also great to hear that your condominium felt spacious and clean, and that the beauty and maintenance of our beach and landscaping contributed to your enjoyment. We appreciate your business and look forward to your next visit with us.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Condo was absolutely beautiful. Clean and well stocked. Every unit had beautiful views because of the landscaping. Barbecue pavilion was very well equipped and clean. Great place for family fun and relaxing. Staff was wonderful. I can’t say enough about how wonderful this place is. Definitely would go again.
Se hospedó 5 noches en abril de 2021
Respuesta de Margaret el 15 abr. 2021
Thank you for your 5-star rating and for taking time to let us know some of your favorite things about vacationing with us--like the beautiful tropical views that we have from our Courtyard condominiums. Our manager and staff do take an avid interest in landscaping, and of course our island is magnificent. Features like hospitable staff, our grilling pavilion, and supplying what guests need in the units are all ways that we try to anticipate what would enhance guests' visits, so it's great to hear when we succeed. Please come back soon for some more family fun and relaxation---anytime!