Fachada de la propiedad

Opiniones sobre The Resident Covent Garden

4 out of 5
The Resident Covent Garden
51 Bedford St, London, England

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 893 de 1004 opiniones" "
Evaluación: 8 - Bueno. 98 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 10 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 2 de 1004 opiniones" "
Evaluación: 2 - Terrible. 1 de 1004 opiniones" "

9,8/10

Limpieza

10/10

Personal y atención

9,2/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesús Abraham Cantú

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No tengo más que buenos comentarios sobre el hotel. Su ubicación es inmejorable, la propiedad bien cuidada y agradable, mientras que su personal es sumamente amable y servicial. Volvería sin dudas sin visitará Londres nuevamente.
Respuesta de Brendan, Duty Manager el 2 ago. 2023
Dear Jesús,Thank you for sharing your fantastic feedback about your recent stay at The Resident Covent Garden. We are absolutely thrilled to read that your experience with us was nothing short of excellent.We're delighted that our hotel's unbeatable central location worked well for your visit, providing easy access to all that London has to offer. We're also glad you found our property well-maintained and welcoming, as we take great pride in providing a comfortable and inviting atmosphere for all our guests.Our team is dedicated to providing exceptional service, and we're thrilled to know that our friendliness and helpfulness left a positive impression on you. Your kind words are a great source of motivation for our staff to continue delivering top-notch hospitality.It's fantastic to hear that you had such a great experience that you're already considering coming back to The Resident Covent Garden. We can't wait to welcome you back with open arms next time you visit London.Kind regards,

10/10 Excelente

Jordi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2023
Respuesta de Nived el 18 ene. 2023
Dear Jordi,Thank you very much for taking your time to give us a lovely 10/10 review. I am so happy to know that you enjoyed your stay with us. We are really looking forward to welcoming you again in the near future.Kind Regards,Nived SuneeshReception team

10/10 Excelente

Sara Treviño

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excelente personal, siempre dispuesto a ayudarte en todo. Y la ubicación inmejorable, muy cerca de todas las atracciones principales que se alcanzan a pie
Se hospedó 3 noches en junio de 2022
Respuesta de Eva el 9 jun. 2022
Estimada Sara, Muchas gracias por su ultima estancia en The Resident Covent Garden y por compartir con nosotros su experiencia. El equipo de recepcion quiere agradecerle sus palabras. Nos alegramos mucho de que el servicio haya sido de su agrado y por supuesto, es un placer para todos nosotros hacer que su estancia sea lo mas placentera posible. Estoy de acuerdo en que nuestra area esta proxima a la mayoria de las atracciones turisticas de Londres y puedes llegar a la mayoria de ellas a pie. Sara, nos encantaria tener la oportunidad de darle la bienvenida de nuevo a nuestro precioso hotel en el futuro. Un cordial saludo, Eva Rodriguez. Reception team.

10/10 Excelente

Laura E Arriaga

Se hospedó 3 noches en mayo de 2022
Respuesta de Reception Team el 18 ene. 2023
Dear Laura,Thank you for taking the time to rate your stay with us.I am delighted to see that you had a great time at The Resident Covent Garden and we very much look forward to welcoming you back soon.Kind regards,

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best places I’ve ever been, but definitely, the BEST Service ever!
Se hospedó 1 noche en febrero de 2020
Respuesta de Reception Team el 14 feb. 2020
Dear guest, Thank you so much for this amazing review, it means so much to us. We are so happy to read our hotel was one of the best places you have even been. We always try do deliver the best service and to take care of our guests in order to make them feel at home. Kind regards, Nina

10/10 Excelente

Luis, Madrid

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel excelente, el personal amabilísimos, precioso, cómodo, acogedor. No tengo más que buenas palabras.
Se hospedó 3 noches en enero de 2020
Respuesta de Susana el 22 ene. 2020
Estimado Luis Ante todo muchas gracias por los comentarios positivos sobre su estancia en el Nadler Hotel de Covent Garden. Nos hace muy feliz saber que disfruto de su estancia en nuestro hotel ya que siempre proporcionamos el mejor servicio a nuestros clientes. Esperamos que en su proxima visita a Londres se aloje en el Nadler Covent Garden Hotel otra vez para poder disfrutar una vez mas de una experiencia memorable.

10/10 Excelente

Monica, Madrid

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal fue amabilísimo, especialmente Patrícia, me hizo un upgrade. La ubicación es fantástica, las habitaciones muy cómodas y pese a estar en medio de todo, la insonorización hace que no se oiga nada. No tiene servicio de bar o restaurante pero no se necesita. Me encantó la tarjeta de bienvenida manuscrita y que hubiese unas copas de bienvenida cada tarde, aunque no pude asistir. Repetiré
Se hospedó 1 noche en enero de 2020
Respuesta de Reception Team el 15 ene. 2020
Querida Monica, Muchas gracias por tomarse su tiempo y compartir su experiencia con nosotros. Estamos encantados de que haya disfrutado de su estancia en The Nadler Covent Garden y de que haya mencionado a Patricia y al equipo. Nos alegra mucho que haya tenido pasado una grata estancia con nosotros y definitivamente esperamos verla de nuevo cuando decida volver a Londres. Gracias una vez mas por sus amables palabras. Atentamente, Eva. Reception team.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff muy amable, las ya oraciones muy cómodas y la ubicación perfecta, diario nos ofrecieron Prosecco por la tarde
Se hospedó 4 noches en octubre de 2019
Respuesta de Pablo - Reception Team el 12 oct. 2019
Estimado/a huésped, Muchas gracias por tomarse su tiempo en dejarnos tan preciado comentario. Me alegra saber que su interacción con nuestro equipo fue tan plácida, pues es lo que nos motiva para seguir ofreciendo y mejorando nuestra atención al huésped. La localización de Nadler Covent Garden no podría ser mejor y me alegro que hayan disfrutado del barrio de Covent Garden. Esperamos verle en futuros viajes a Londres. Le estaremos esperando con una copita de vino por las tardes! Reciban un cordial saludo, Pablo

10/10 Excelente

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Matilde el 24 sept. 2019
Dear Claudia, We are delighted to hear that you had enjoyed your stay in our hotel. We'll be more than happy to have you back in the future. Kind regards Matilde Reception Team

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfecta situación, habitación magnífica. Las recepcionistas muy serviciales. Rodeado de muchos sitios para comer Recomendable 100%
Se hospedó 3 noches en agosto de 2019
Respuesta de Bettina el 25 ago. 2019
Thank you so much for your kind comment and 5* review following your stay at The Nadler Covent Garden. So happy to know that you had a great time with us and looking much forward to welcome you back in the future. Kind regards, Bettina

10/10 Excelente

Cliente verificado

Se hospedó 6 noches en julio de 2019
Respuesta de Laura el 22 jul. 2019
Dear Guest, Thank you very much for you nice review at The Nadler Covent Garden. We are delighted to see that you enjoyed your stay with us. As the hotel just opened on the 4th of February, it is brand new and located in the heart of London where most of the main attractions are walking distance from us and surrounded with restaurants and shops. Looking forward to welcoming you again sometimes soon. Kind Regards, Laura Reception Team

8/10 Bueno

Graciela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lo volvería a elegir
Excelente personal, la habitación pequeña pero de muy buen gusto en la decoración, y muy buena ubicacion
Se hospedó 1 noche en julio de 2019
Respuesta de Bettina Lindgreen el 10 jul. 2019
Dear Graciela, Thank you for taking your time posting an online review following your stay at The Nadler Covent Garden. I am pleased to know you had a great stay with us. Kind regards, Bettina

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó la localizacion centrica y la amabilidad del personal. El hotel no cuenta con desayuno.
Se hospedó 2 noches en junio de 2019
Respuesta de Maria Ignat el 15 jun. 2019
Dear guest, Thank you for the positive feedback.We really appreciate it. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards, Maria Ignat

10/10 Excelente

Henry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is in a great location. Next to many dining options and the theatre district. Hotel was very clean and my room was very quiet. Staff was very attentive. I would stay again
Se hospedó 4 noches en abril de 2024
Respuesta de Reception Team el 4 may. 2024
Dear Henry,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Henry, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

Sue

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfy beds, friendly staff, fancy toiletries, super shower, great for theatres, happy customer
Se hospedó 2 noches en mayo de 2024
Respuesta de Tommy - Reception Team el 3 may. 2024
Dear Sue, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. The rooms are furnished with a mini kitchen along with the basic utility. Windows are equipped with a tripled glazed that should block out most of the noises from outside. Our housekeeping team is always working their utmost to make sure the rooms are cleaned, maintained, and well presented to a high standard. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. We serve evening drinks from 6pm to 7pm every night. So that no one misses out on a complimentary glass of prosecco, red or white wine. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excelente

Darlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Tommy - Reception Team el 4 may. 2024
Dear Darlene, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.

10/10 Excelente

Lynn

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff responded immediately after I emailed them that I thought I had left an item behind in my room. They found the item and offered a couple options for restoring it to me. They were always helpful and polite during our email and phone exchanges. I am extremely grateful that due to their gracious help my left behind item will be mailed to me shortly.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 1 may. 2024
Dear Lynn,Thank you for choosing The Resident Covent Garden and for taking the time to share your excellent rating and wonderful feedback with us!I'm delighted to see that our team provided exceptional service and assistance during your recent stay. Ensuring that our Residents feel supported and well taken care of is our priority, and I am thrilled that our team responded quickly and professionally to your inquiry about your left-behind item.Your kind words about our team's helpfulness and politeness mean a lot, and I will be sure to share your feedback with everyone! We're grateful for the opportunity to assist you and ensure that your experience with us was positive and stress-free.Lynn, the next time you return to London, we hope to be able to see you again! We would love to have the opportunity to welcome you back to The Resident Covent Garden for another wonderful stay!

10/10 Excelente

Alexis X

Viajó con su familia
Very nice room! All clean and awesome staff!
Se hospedó 3 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 28 abr. 2024
Dear Alexis,Thank you for choosing us at The Resident Covent Garden and for sharing your excellent rating and feedback. I'm delighted to hear that you had a wonderful experience during your stay with us!I am extremely pleased that you found your room to be very nice and clean. Our top housekeeping team works hard to supply spotless rooms, and I am so glad to know that their work is noticed and appreciated! Additionally, our team takes great pride in providing excellent service, and we're thrilled that we made an excellent impression on you.Alexis, your kind words mean a lot to us. We look forward to have the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

Stuart

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Amazing showers. Super quiet. Comfy beds
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 28 abr. 2024
Dear Stuart,Thank you for choosing The Resident Covent Garden and for sharing your perfect rating and feedback with us!I agree, our central location in Covent Garden is perfectly located in the heart of London. It is a highlight for our Residents, and we're pleased that it contributed positively to your visit. Being situated in such a prime location means our Residents have easy access to the top attractions and amenities in London!I'm also thrilled to know that you enjoyed our amazing showers, quiet environment and comfy beds. Our windows are all triple-glazed to minimise all noise in the room, and our showers are the highlight of the bathroom - simply incredible!Stuart, thank you once again for your kind words and excellent feedback. We look forward to having the opportunity to welcome you back to The Resident Covent Garden for another enjoyable stay!

10/10 Excelente

peggy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There are no words adequate enough to describe how amazing this hotel and its staff was. They epitomize hospitality and I will return soon🙏
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 28 abr. 2024
Dear Peggy,Thank you for choosing us at The Resident Covent Garden for your recent trip to London! I would also like to thank you for taking the time to share your wonderful feedback with us. I am thrilled to see that you had an fantastic experience during your stay!It is amongst our top priorities to provide exceptional service and create memorable experiences for our Residents, and I'm delighted that our team exceeded expectations! I will be sure to share your lovely comments with every member of our team and they will be overjoyed to hear your words.Peggy, we look forward to you returning to London! All of us at The Resident Covent Garden can't wait to host you again for another excellent stay!

10/10 Excelente

Nataliia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love 💕
Se hospedó 2 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 28 abr. 2024
Dear Nataliia,Thank you for choosing The Resident Covent Garden for your recent trip to London and for sharing your perfect rating with us. I am delighted to hear that you had a lovely experience during your stay! I am thrilled to know that you loved your time with us. We hope to be able to welcome you again the next time you return to London for another excellent stay!

8/10 Bueno

Darren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was convenient to all our needs.
Se hospedó 2 noches en abril de 2024
Respuesta de Tommy - Reception Team el 20 abr. 2024
Dear Darren, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it!
Se hospedó 2 noches en abril de 2024
Respuesta de Tommy - Reception Team el 20 abr. 2024
Dear Elizabeth, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. We hope to see you again in the future.

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic location, staff, and room. It was really quiet, the bed was great, and the shower is great. Would absolutely stay here again.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 9 abr. 2024
Dear Frank,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive comments with us! I am delighted to see that you had a fantastic experience during your time with us and that you found your overall stay to be excellent.Ensuring a peaceful and comfortable stay for our Residents is any hotel's top priority, and I'm thrilled to see that you found your room to be quiet and the bed comfortable. Despite being in the middle of downtown London, our windows are triple-glazed! As you discovered, even our rooms on the lower levels and facing the street have very little noise coming in from the outside. I also agree that our showers are excellent, I wish I had one in my house! Frank, thank you for your recommendation! We are glad to see that you would return to stay with us the next time you return to London, and we are looking forward to seeing you again soon for another fantastic stay!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location to restaurants, coffee shops, sites, underground.
Se hospedó 4 noches en abril de 2024
Respuesta de Brendan, Duty Manager el 6 abr. 2024
Dear James,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. We greatly appreciate you taking the time to share your positive feedback! I'm delighted to see that you found our hotel's location to be convenient for exploring the vibrant surroundings of Covent Garden.Being situated in such a central location means that our Residents have easy access to an abundance of restaurants, coffee shops, and popular attractions in the area. Additionally, our proximity to four London Underground stations ensures ease of travel around London, allowing you to make the most of your visit to the city.James, we appreciate your recommendation and would love to see you again the next time your return to London for another excellent stay!

10/10 Excelente

Olivier

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bel hôtel, très propre, bien situé. Beaucoup de choses se font à pied, sinon, métro tout près. Un petit frigo et un micro-ondes dans la chambre, c'est apprécié. Une mention pour le personnel professionnel!
Se hospedó 4 noches en marzo de 2024
Respuesta de Brendan, Duty Manager el 5 abr. 2024
Cher Olivier,Merci d'avoir séjourné avec nous au Resident Covent Garden et d'avoir pris le temps de partager votre note exceptionnelle et votre expérience positive dans notre hôtel ! Nous sommes ravis d'apprendre que vous avez trouvé le Resident Covent Garden beau, propre et bien situé. C'est merveilleux que vous ayez apprécié la commodité de pouvoir explorer de nombreuses attractions à pied et d'avoir le métro à proximité pour une exploration plus approfondie.Nous sommes heureux que vous ayez trouvé les équipements de votre chambre, tels que le petit réfrigérateur et le four micro-ondes, utiles et appréciés. Fournir ces commodités fait partie de notre engagement à garantir à nos résidents un séjour confortable et pratique.De plus, nous sommes ravis que vous ayez trouvé notre équipe professionnelle. Fournir un service exceptionnel est une priorité absolue pour nous et nous sommes ravis que notre équipe ait dépassé vos attentes.Merci encore pour votre belle critique et nous sommes impatients de vous accueillir à nouveau au Resident Covent Garden dans le futur !

10/10 Excelente

Neal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location, staff assistance
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva Rodriguez el 4 abr. 2024
Dear Neal,Thank you very much for sharing your thoughts with us!We are thrilled that you have found your location convenient for your plans in London.Hopefully you could enjoy of the many London attractions that are walking distance from our property.Neal, our team appreciates that you have chosen us for your last stay in London and we would love to have the opportunity of welcoming you back!Kindly,Eva RodriguezReception team.

10/10 Excelente

SHANNON, NOBLESVILLE

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment we booked, checked in, and enjoyed our stay with The Resident Covent Garden…perfection. The friends (staff) who made our stay unbelievably comfortable and welcoming are the most professional, friendly, and cannot be matched. The location is the best. Covent Garden is the most fun area with so much to do. We will be back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Eva Rodriguez el 4 abr. 2024
Dear Shannon,Thank you very much for sharing your your experience with us.We are delighted that you have enjoyed your time with us!! It is lovely to learn that you found our location convenient for your needs and we hope that you have enjoyed of the multiple attractions that we have within walking distance.Our reception team really appreciates your kind words!! We always give our very best to make sure that you have an amazing time.Very looking forward to welcoming you back next time you come to London!!Kindly,Eva Rodriguez.Reception team.

10/10 Excelente

Daniel, Hialeah

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at the front dest were so professional and go beyond, we were celebrating my daughter's 15 birthday and they had something special prepared for her in our room. Thank you so much for your kindness.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brendan, Duty Manager el 26 mar. 2024
Dear Daniel,Thank you for choosing to celebrate your daughter's quinceañera with us at The Resident Covent Garden, and for taking the time to share your wonderful feedback. I'm thrilled to see that our team provided you with exceptional service and made your daughter's 15th birthday celebration extra special!It warms my heart to know that our efforts to make your stay a special one were appreciated and that we could contribute to making your daughter's birthday memorable. Your kind words will be shared with our entire team as recognition of their professionalism, kindness and hospitality.I'm delighted that you chose to celebrate this special occasion with us, and we hope that your daughter had a fantastic birthday experience. Daniel, the next time you return to London, we hope to be able to see you again for another fantastic stay!

10/10 Excelente

Olatunde, Richmond

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were great. They catered to our needs with small kids. The location is 2mins away from everything Covent garden has to offer and bus and underground routes.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tommy - Reception Team el 25 mar. 2024
Dear Olatunde, thank you for the kind review and feedback. We hope you have enjoyed your stay with us. As you have noted. The hotel is located at the heart of London with plenty of restaurants, theatres, museums, and shopping districts. All within 5 to 20 minutes of walking distance from the hotel. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to see you again for your next future stay.

10/10 Excelente

Brandon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was incredibly friendly and helpful with all my questions and concerns. Convenient location to the Strand
Se hospedó 1 noche en marzo de 2024
Respuesta de Brendan, Duty Manager el 19 mar. 2024
Dear Brandon,Thank you for choosing to stay with us at The Resident Covent Garden during your recent trip to London! We are delighted to receive your rating and see your positive feedback about your stay.I am heartened to see that you found our team extremely friendly and helpful. One of our top priorities is to provide exceptional service and to ensure that our guests have a comfortable and memorable stay, and I'm delighted to see that we have succeeded in our goal.I am also glad that you found our location convenient, right along The Strand. We are within walking distance of four London Underground stations and many bus stops, allowing our Residents complete access to our bustling city!Brandon, the next time you return to London, we would love to see you again! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another enjoyable stay.

10/10 Excelente

Daniel

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, friendly staff, would highly recommend this hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brendan, Duty Manager el 13 mar. 2024
Dear Daniel,Thank you for choosing us at The Resident Covent Garden and for taking the time to share your experience with us! We appreciate your wonderful feedback about your stay.I'm delighted to see that you enjoyed our fantastically-central location and found our lovely team friendly. It warms my heart that you enjoyed your stay with us so much that you would recommend us to others. We are delighted to have met your expectations!Daniel, we look forward to the pleasure of welcoming you back to The Resident Covent Garden for another fantastic stay!

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, hotel was clean and well groomed. The hotel staff were all incredibly friendly and efficient all
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Abaquin el 8 mar. 2024
Dear Kevin,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excelente

Magda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was an amazing experience! The staff the location Amazing!
Se hospedó 1 noche en marzo de 2024
Respuesta de Joel Abaquin el 8 mar. 2024
Dear Magda,Thank you so much for your review and feedback. We are delighted to know that you have had a fabulous stay at our hotel. As you have mentioned. The Resident Covent Garden is located at the heart of London. There are many restaurants, bars, theatres, attractions, etc. All within 5 to 20 minutes of walking distance from the hotel. Thank you for the positive note on our team members. Our team members are knowledgeable of the neighbourhood and are happy to provide recommendations. We hope to welcome you again for your next future stay.Kind Regards,Joel - Reception Team

10/10 Excelente

Kaori

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ロンドンの中心地にあり地下鉄やバスもすぐ利用でき立地も最高です。ホテルは清潔で部屋はコンパクトに必要なものヘアドライヤー、電子レンジ、浄水器、アイロンが揃っていて、とても居心地がよかったです。そして何よりもスタッフが親切なこと、到着した時にもらったWelcomeCardが手書きでイラストまで描いてあったのです!感激して持って帰りました。本当におすすめのホテルです!
Se hospedó 3 noches en febrero de 2024
Respuesta de Tommy - Reception Team el 5 mar. 2024
親愛なるKaori、親切なレビューとフィードバックをありがとう。 ホテルの清掃が行き届いており、設備も整っていると感じていただけて大変嬉しく思います。 私たちのハウスキーピングは、お部屋がお客様の標準に保たれるよう常に熱心に取り組んでいます。 ホテル内にはバーやレストランの施設はございません。 近隣にはたくさんのホテルがあり、すべてホテルから徒歩5〜10分以内にあります。 当社のチームメンバーはこの分野に精通しており、推奨事項について喜んでお手伝いいたします。 ただし、地元のコーヒーショップの1つと提携しています。 オプションで朝食をお部屋まで配達するサービスをご利用いただけます。 朝食メニューの注文は到着時に提供されるか、後でリクエストされます。 毎晩18時から19時まではイブニングドリンクもご用意しております。 無料のプロセッコ、赤、白ワインを見逃す人はいません。 窓は三重ガラスになっており、外からの騒音はほとんど遮断されます。 快適にお休みいただけたとのこと、誠にありがとうございます。 ザ レジデント コベント ガーデンにご宿泊いただきありがとうございます。またのお越しをお待ちしております。

10/10 Excelente

Shani

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a wonderful stay at this property. The staff were fabulous and went the extra mile for guests. You can tell that it is under great management and they care about customer service. We loved the free happy hour of bubbles and wine - this was a lovely touch for guests. The hotel felt luxurious on all levels and surprisingly we did not hear any street noise or disturbance. Thank you for a wonderful stay, we will be back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brendan, Duty Manager el 2 mar. 2024
Dear Shani,Thank you for choosing to stay with us at The Resident Covent Garden and for your perfect rating and your wonderful feedback about your stay!I am heartened to see that you had a fabulous experience with our team and that they went the extra mile for you. Providing exceptional service and ensuring our Residents are cared for are our top priorities, and I'm thrilled that we exceeded your expectations!I'm delighted that you enjoyed our evening drinks where we serve complimentary glasses of wine and prosecco – we agree that it's a lovely touch for our Residents. Your compliments about the hotel feeling luxurious on all levels are truly appreciated by all the team.Shani, I am pleased to see that you plan on returning to stay with us! We look forward to the pleasure of welcoming you back to The Resident Covent Garden for another wonderful stay!

10/10 Excelente

Svetlana, Vancouver

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like everything about this hotel: location very convenient, room is small, but cozy and comfortable, good amenities and comfortable bed. Staff and service just perfect! I would recommend this hotel to everyone!
Se hospedó 4 noches en febrero de 2024
Respuesta de Brendan, Duty Manager el 1 mar. 2024
Dear Svetlana,Thank you for choosing to stay with us at The Resident Covent Garden! I am delighted to see your wonderful review and excellent rating!I am very pleased to see that you liked everything about The Resident Covent Garden. To know that you found our location very convenient, your room cosy and comfortable and the amenities satisfactory is to know that we have done our job! I'm especially pleased that you had a positive experience with our team and service, and we appreciate your recommendation to your friends and family. Our maintenance team member Oleg enjoyed speaking with you during your stay with us!Svetlana, the next time your return to London, we would love to have the opportunity to host you again! We look forward to welcoming you back to The Resident Covent Garden for another excellent stay!

10/10 Excelente

Kathryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024
Respuesta de Brendan, Duty Manager el 23 feb. 2024
Dear Kathryn,Thank you for choosing to stay with us at The Resident Covent Garden for your recent trip to London. I am delighted to see your perfect score. Thank you for letting us know you had a fantastic stay, and we hope to see you again the next time you visit London!

10/10 Excelente

Catherine

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff, rooms , decor, bathrooms, and extremely comfy beds!
Se hospedó 3 noches en febrero de 2024
Respuesta de Brendan, Duty Manager el 14 feb. 2024
Dear Catherine,Thank you for choosing The Resident Covent Garden for your recent trip to London and for your perfect rating! We appreciate your positive feedback about our lovely team, rooms, décor, bathrooms and comfy beds.Ensuring our Residents have a comfortable and enjoyable stay is a top priority for us, and I'm delighted to hear that we met your expectations.Should your travels ever bring you back to our wonderful city, we would be honoured to have the opportunity to welcome you again for another fantastic stay!

10/10 Excelente

SeongMin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
clean, kind and safe
Se hospedó 4 noches en febrero de 2024
Respuesta de Patricia el 11 feb. 2024
Dear SeongMin,Thank you very much for taking the time to share this great review. I could not be happier to read that you found everything clean and that you felt safe during your stay with us. I do hope we will have the opportunity to welcome you back soon.Kind regards,Patricia

10/10 Excelente

Keeley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brendan, Duty Manager el 10 feb. 2024
Dear Keeley, Thank you for staying at The Resident Covent Garden for your recent trip to London and for taking the time to leave us a review! It was a pleasure having you stay with us .The next time you return to London, we are eager to be able to host you again for another wonderful stay!

10/10 Excelente

KANG

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Brendan, Duty Manager el 21 mar. 2024
Dear Kang,Thank you for staying with us at The Resident Covent Garden and for taking the time to leave us a excellent rating! It was a delight hosting you for the eight days you stayed with us and we hope to see you again soon!

10/10 Excelente

ANNETTE M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Brendan, Duty Manager el 1 feb. 2024
Dear Annette,Thank you for choosing to stay with us at The Resident Covent Garden and taking the time to provide us with a review score!I am delighted to see your excellent rating and am very glad to know you had a fantastic stay with us. Should you return to London, we would love to have the opportunity to host you again!

10/10 Excelente

Chia-Hao

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
非常好
地點棒,價格公允,態度佳,隔音好,環境乾淨~
Se hospedó 9 noches en enero de 2024
Respuesta de Tommy - Reception Team el 30 ene. 2024
親愛的 Chia-Hao,感謝您留下精彩的評論。 我們感謝您給我們留下的回饋。 我們很高興得知您在酒店度過了舒適的時光。 我們希望您下次入住我們酒店時再次見到您。

10/10 Excelente

Helen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel in the heart of Covent Garden, so perfect location. We stayed in an executive room, which was perfect. Very comfy bed, and pillows. Small bathroom, but with everything you need, and great shower. All seemed very new so not sure if there has been a recent revamp. Great to have good tea and coffee making facilities, and water on tap. Not an issue to me that they don’t do breakfast, as there are so many places nearby. Will definitely stay here again on our next visit to London.
Se hospedó 2 noches en enero de 2024
Respuesta de Tommy - Reception Team el 30 ene. 2024
Dear Helen, thank you for staying at The Resident Covent Garden and thank you for also leaving us a review of your stay. We are happy that you loved the location as the hotel is located at the heart of London. A hot shower with a good water pressure is always a must to wash away the daily fatigue. Daily evening drinks served between 6pm to 7pm either a glass of prosecco, red or white wine so you do not miss out on it. And of course thank you for enjoying and sleeping comfortably and soundly on the bed. The rooms can be on the smaller side depending on the rooms category and the guest requirements. However, if you are ever in need of more space. Please do not hesitate to get in contact with us for any enquiry you may have. If you are ever confused on how to use the air con control panel. Please do ask for any help that you may need at the reception as we are here to help. Please do come to see us for any breakfast, lunch or dinner recommendations as we are a team that are knowledgeable around the area. Thank you again for your feedback and we hope to make a difference for your future stay.

8/10 Bueno

Philip

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tommy - Reception Team el 25 ene. 2024
Dear Philip, thank you for your rating and staying at The Resident Covent Garden. We hoped that you've had an enjoyable stay with us, and hope to see you again for your next future stay with us.

10/10 Excelente

Michelle Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
3rd time staying here very convenient for everything, plenty of places to eat and drink around the hotel. Covenant for tub. Only thing which is not a criticism is the pillows they are feathers and uncomfortable 😞 but don’t let this put you off as the hotel is comfortable, very clean, has a small kitchen with sink microwave fridge kettle staff are very friendly would definitely recommend and will be staying again 👍😀
Se hospedó 2 noches en enero de 2024
Respuesta de Brendan, Duty Manager el 23 ene. 2024
Dear Michelle,Thank you for, once again, choosing us at The Resident Covent Garden for your recent trip to London and for taking the time to share your positive experience with us. We are delighted to receive your perfect rating and your detailed review.We're delighted to hear that you find our hotel's extremely central location extremely convenient for your needs! As you mentioned, there is an abundance of dining options around - there are hundreds within a five minute walk of our front door! We also have excellent public transport connections, with Leicester Square, Charing Cross, Embankment and Covent Garden stations all located within 7 minutes of our location!With regards to the pillows, I just wanted to let you know that we do have a few other pillow options available to our Residents, including hypoallergenic and foam. The next time you stay with us, please let us know your preference and we will be more than happy to arrange the correct pillows for your room!Michelle, it is truly wonderful to know that you find our hotel comfortable and clean, and that you find the minikitchen available in each room extremely useful. Providing a comfortable and well-appointed environment is a top priority for us, and we're thrilled that you recommend others to stay with us.We look forward to hosting you again, Michelle, for another excellent stay!

8/10 Bueno

Neil

Se hospedó 1 noche en enero de 2024
Respuesta de Tommy el 16 ene. 2024
Dear Neil,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We hope that you have enjoyed your stay with us. If you are ever in need of any help. Please do come to see us, as we are here to help. We also hope to make a difference for your next future stay.Kind regards,Tommy - Reception Team

10/10 Excelente

Josip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location and really appreciated the early check in and check out as an Expedia VIP
Se hospedó 2 noches en enero de 2024
Respuesta de Tommy el 16 ene. 2024
Dear Josip,Thank you for leaving us a review and staying with us at The Resident Covent Garden. We are glad that you liked the location. Which is one of the good points to stay at, as we are located at the heart of London, surrounded with museums, theatres and restaurants attraction around. We hope to see you again for your next future stay.Kind regards,Tommy - Reception Team

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Helpful staff
Se hospedó 6 noches en diciembre de 2023
Respuesta de Tommy el 8 ene. 2024
Dear Matthew,Thank you for staying with us at The Resident Covent Garden and thank you for also leaving us a great review. We hope we were able to meet your expectations and also hope to make a difference for your next future stay. Thank you for the kind message to our team.Kind regards,Tommy - Reception Team