Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 124 de 211 opiniones" "
10 - Excelente
124
Evaluación: 8 - Bueno. 58 de 211 opiniones" "
8 - Bueno
58
Evaluación: 6 - Aceptable. 21 de 211 opiniones" "
6 - Aceptable
21
Evaluación: 4 - Mediocre. 6 de 211 opiniones" "
4 - Mediocre
6
Evaluación: 2 - Terrible. 2 de 211 opiniones" "
2 - Terrible
2
9,4/10
Limpieza
9,4/10
Personal y atención
8,4/10
Servicios
8,6/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
4/10 Mediocre
Educado, Spain
23 ago. 2017
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Need fixingand improvement in the rooms
Very funny hotel. Close to people that wants to be near Notting Hill, but there are two small houses joined and extremely normal facilities. Lift for one to two people máximum. The rooms are very smal and needing to be improved the draws, the carpets and to find out where to place the toilett as the one they actually have are not small, the next. You cannot close the door with you inside because they are approximately 0,5 square meters to fit the toilet, the washbasin and the shower... then you need to be opening and closing doors to go from the lift to your room.
Breakfast is OK and the staff the best they have. Very friendly and always trying to help.
My opinión it is a máximum 3 stars hotel.
Educado
Se hospedó 3 noches en agosto de 2017
Respuesta de K el 25 ago. 2017
Dear Guest,
Thank you for your feedback following your recent stay with us.
We are very sorry that we weren't able to meet your expectations on this occasion.
Please contact us directly if you would consider us for your next stay in London and we will do our best to allocate you in the room with a bathtub (subject to availability).
We would like to thank you for your great comments regarding our friendly staff.
Best Regards,
Management
10/10 Excelente
Cliente verificado
20 may. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
8/10 Bueno
Teresa
1 jul. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy acogedor, decorado muy inglés y cuidado.
El salon es muy bonito, es muy agradable para desayunar.
Teresa
8/10 Bueno
Cliente verificado
15 jun. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
10/10 Excelente
Cliente verificado
18 may. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
10/10 Excelente
Michael
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place to stay. Great ambience, comfortable bed, quiet location. The staff were all amazing. For our 5 day stay, I had a relaxing breakfast downstairs, and then requested my wife's breakfast in our room. On the 4th day of our stay, I forgot to order her breakfast before I returned to our room. Shortly after I got there, the phone rang. It was reception asking if my wife would like her breakfast sent up. It doesn't get better than that!
Michael
Se hospedó 5 noches en abril de 2024
Respuesta de Tomasz / House Manager el 12 abr. 2024
Dear Micheal,Thank you so much for your wonderful review. We are thrilled that you fully enjoyed your recent stay with us as well as that you appreciate how attentive our front desk staff was. Hope to see you again in the near future
10/10 Excelente
Julie
Viajó con su pareja
6 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel. Very quiet, safe and room was spacious. Staff was kind and helpful. Continental breakfast was great and bed was super comfortable. We were on the ground floor and loved our beautifully decorated room that had a large bathroom with antique bathtub. Beautiful garden views outside our window. Place was exactly as pictured and described. Furthermore - the neighborhood is wonderful to explore and walk. Highly recommend. Thank you!
Julie
Se hospedó 1 noche en marzo de 2024
Respuesta de Tomasz / House Manager el 30 mar. 2024
Hello Julie,Thank you so much for your review. We are very happy that you enjoyed your stay and that you found our beds very comfortable. All our mattresses were upgraded recently and we are very glad that our guests like them. Notting Hill is a wonderful area; we are very lucky to be situated in the heart of it. Hope to welcome you back in the near future
6/10 Aceptable
Naomi
Viajó con su familia
1 dic. 2023
Le gustó: Limpieza, personal y atención
Great location small room
Great service and perfect location. We had a ground floor room - it was much smaller than any of the photos I’d seen and the bathroom was so tiny there wasn’t even space to get changed in there. Paid £269 for one night and expected a bit more from the photos on the website. Continental breakfast was good value for two people.
Naomi
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tomasz / House Manager el 22 dic. 2023
Dear Naomi,Thank you for your honest feedback. We are glad to hear that you enjoyed our continental breakfast and was well looked after by our staff, however I am sorry that you were not fully satisfied with the room size. We offer 6 different room categories of rooms and your reservation was for the smallest entry level room. When you choose to stay with us again please consider choosing a slightly more expensive room as some of them are more than two and a half times bigger than the room you stayed in. All the best
6/10 Aceptable
Kari
27 nov. 2023
Le gustó: Limpieza
Kari
Se hospedó 3 noches en noviembre de 2023
Respuesta de Tomasz / House Manager el 22 feb. 2024
Dear Kari,Thank you for your feedback. We are sorry that you were not fully satisfied with your stay however we hope that you could still give us another chance in the future.
10/10 Excelente
Tim Lucas
25 nov. 2023
Tim Lucas
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tomasz / House Manager el 22 dic. 2023
Dear Tim, Thank you for you for your 5 star score. We are glad that you were fully satisfied with your recent stay with us and hope to welcome you back in the near future
10/10 Excelente
Sophie
Viajó por negocios
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic hotel
Absolutely fantastic stay at the portobello hotel. Room was quiet and comfortable with lots of space. Bed was really comfortable. Shower pressure was perfect. Towels & bathrobes soft and clean. A perfect stay.
Sophie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tomasz / House Manager el 28 nov. 2023
Dear Sophie,Thank you so much for your 10 star review. I am very happy that you had a pleasant stay with us, and that you found our beds comfortable. We look forward to seeing you again on your next trip to London
10/10 Excelente
Kimberly
7 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrific location and excellent service!
Kimberly
Se hospedó 2 noches en octubre de 2023
Respuesta de Tomasz Augustynowicz / House Manager el 3 nov. 2023
Dear Kimberly. Thank you so much for your positive feedback. Our location is indeed excellent, we are very lucky to be situated in the very heart of Notting Hill, which is often considers as one of the most beautiful parts of London. We hope to welcome you back in the near future
8/10 Bueno
Miriam
Viajó en grupo
18 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely B&B
Lovely hotel that is more of a bed and breakfast. In a delightful quiet neighborhood. Great location if you don’t mind being a little further from the downtown action but very close to restaurants, bars and portobello market. Also walking distance to the tube and Kensington gardens. Service was great with the only exception of feeling like we were in the way when we arrived because our rooms weren’t ready and we needed to change. But after we actually checked in everything was smooth.
Miriam
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tomasz Augustynowicz / House Manager el 3 nov. 2023
Dear Miriam.Thank you for you positive feedback. We are very glad that you had a pleasant stay and appreciate your comments. Notting Hill is indeed one of the most beautiful parts of London, with its instantly recognisable colourful Victorian buildings and always busy but always quiet Portobello street market being here is a never stopping adventure. We hope you decide to revisit is and stay with us again in the near future
10/10 Excelente
Kirsten
Viajó con su familia
17 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What an experience staying at this storied and and beautiful boutique hotel in the Notting Hill area of London! The rooms were comfortable, quiet and uniquely decorated. Staff were helpful and fun to talk to. It’s also just a short walk to some lovely wine bars and the Portobello Market. Loved it and will definitely be back!
Kirsten
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tomasz Augustynowicz / House Manager el 3 nov. 2023
Dear Kirsten,Thank you for your positive feedback. It is great to hear that you appreciated how attentive and friendly the staff was and that you very much enjoyed exploring Notting Hill. We hope to welcome you back in the near future
10/10 Excelente
Cliente verificado
22 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful boutique hotel with wonderful employees
We had a lovely four-night stay at the Portobello Hotel. All of the employees were incredibly friendly, the location was great, and we very much enjoyed the breakfast and coffee in the mornings. The breakfast room only has a couple of tables though, so if you want to ensure a spot during a busy weekend morning it's best to reserve one in advance.
Our room (#46) was beautiful, but the ceiling was sloped which made it feel a bit cramped for my tall parter. We would happily stay at the hotel again, albeit we would ask in advance for a different room next time.
Cliente verificado
Se hospedó 4 noches en agosto de 2023
6/10 Aceptable
Julie
Viajó con su pareja
8 ago. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Funky but not functional -no table to eat breakfast and bed too soft
Carpet cleaned that afternoon so was wet during our stay
Julie
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Cliente verificado
Viajó con su familia
8 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Charming hotel, comfy beds but a very small bathroom. Did not try their breakfast, nice staff.
Cliente verificado
Se hospedó 3 noches en mayo de 2023
10/10 Excelente
Julie
Viajó con su familia
7 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Diana and all of the staff were fantastic. So attentive. The location is absolutely perfect. Our room looked out to a private park. Being two blocks away from the busyness of Portobello Rd is perfect - the second you’re on the street where the hotel is, you’re surrounded by quiet and a peaceful, safe neighborhood. Tons of great restaurants, shopping and all transit is literally down the street, but you can’t hear a thing. Gorgeous neighborhood and the hotel itself is so comfy and beautiful.
Julie
Se hospedó 8 noches en febrero de 2023
10/10 Excelente
Shaun, Winkfield
Viajó con su pareja
29 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quirky property ideal for walking to Portobello Market, Michelin 3☆ Core restaurant and Notting Hill. Delightful staff, who really made you feel special and went out of their way to help.
Very comfortable bed, excellent shower, lovely bath products. Didnt have breakfast or a drink so did not take advantage of VIP benefits.
No TV but didn't want one!
Shaun
Se hospedó 1 noche en enero de 2023
10/10 Excelente
Mary
6 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mary
8/10 Bueno
Petra
Viajó con su familia
10 nov. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Ein toller Service: Jeden Abend bekamen wir heißen Kakao in einer Thermosflasche auf das Zimmer gestellt! Das Portobello Hotel ist einzigartig aber auch speziell. Es gibt nur sehr wenige Frühstückstische und wir mussten deshalb öfter warten. Man kann aber am Abend für eine bestimmte Uhrzeit reservieren. Bei unserer Buchung wurde uns zuerst mitgeteilt, dass wie die Zimmer während unseres Aufenthalts wechseln müssten. Die zweite Nachricht kurz vor Abflug war, dass sie gerade umbauen. Wir hatten dann doch Glück und bekamen ein Zimmer für den ganzen Aufenthalt. Wenn man dieses alte englische Hotel zu schätzen weiß und keinen Perfektionismus erwartet ist man hier ganz wunderbar aufgehoben.
Petra
10/10 Excelente
James
5 oct. 2022
James
Se hospedó 4 noches en septiembre de 2022
10/10 Excelente
Kaja
11 ago. 2022
Kaja
Se hospedó 1 noche en agosto de 2022
8/10 Bueno
Derryck
1 ago. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely quirky hotel
Really lovely quirky hotel very near Portobello Road - great for all the restaurants etc in the area. We had an attic room that was perfect for us - really quiet, cool (it was a very hot day) and discreet. Will definitely be staying here again.
Derryck
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Brittany, Tamarac
Viajó con su pareja
22 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I flew into London for only 24 hours. I never been and wanted to see it before heading to Scotland and then Portugal. We landed around 10am and taxied to the hotel. It was too early to check in but they let us drop our bags off so we could explore. I just got engaged and they had a bottle of prosecco waiting for us in the room! This hotel is charming. The exterior is gorgeous. The interior was lovely. I felt like I was staying in someone's home, almost. The room was surprisingly very big. I loved the bed! The shower is a bit small but it wasn't a big deal. This hotel is only a few blocks from the tube. There is an "honest bar" where you take a drink and write down what you took so they can charge it to your room. Very cute lounge area. We had a lovely view from our window. We had to catch a train the next morning and they arranged a car service to pick us up. The hotel took great care of us. Next time I am in London I will definitely stay here again.
Brittany
Se hospedó 1 noche en julio de 2022
2/10 Terrible
Sarah
15 jul. 2022
Sarah
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Nicola
26 jun. 2022
Nicola
Se hospedó 1 noche en junio de 2022
10/10 Excelente
Nils
18 abr. 2022
Nils
Se hospedó 2 noches en abril de 2022
10/10 Excelente
Lynne
28 feb. 2022
Lynne
Se hospedó 1 noche en febrero de 2022
10/10 Excelente
Burke
Viajó con su familia
29 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Burke
Se hospedó 1 noche en diciembre de 2021
10/10 Excelente
Daniel
Viajó con su pareja
29 ago. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely place, such beautiful interiors.
Daniel
Se hospedó 1 noche en agosto de 2021
Respuesta de KLM el 31 ago. 2021
Thank you very much Daniel!
We are very grateful for your comments.
Hope to see you again very soon.
Best Regards,
The Portobello hotel Team
10/10 Excelente
Ian
28 ago. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Delightful boutique hotel, impeccably decorated and very relaxed surroundings.
Ian
Se hospedó 1 noche en agosto de 2021
Respuesta de KLM el 31 ago. 2021
Dear Ian,
Thank you very much for your wonderful feedback!
We hope to see you again very soon.
Best Wishes,
The Portobello Hotel Team
10/10 Excelente
Leigh
21 ago. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely little haven✨
Lovely little haven with real character tucked away in a gorgeous street walkable to lots of great places, was the perfect location. Super friendly & helpful staff. Chocolates in our room were a delicious treat upon arrival!
Leigh
Se hospedó 1 noche en agosto de 2021
Respuesta de KLM el 31 ago. 2021
Dear Leigh,
Thank you for your wonderful words.
We are very happy to hear that you had a good stay at Portobello and that you liked our marshmallow chocolates.
Hope to welcome you back very soon.
Best Wishes,
The Portobello Hotel Team
10/10 Excelente
Cliente verificado
Viajó con su pareja
15 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff exceptional. Room utterly delightful
Cliente verificado
Se hospedó 1 noche en agosto de 2021
Respuesta de KLM el 20 ago. 2021
Dear Guest,
Thank you very much for your feedback.
We are delighted to hear that you loved your room and found our team exceptional.
Hope to see you again very soon.
Best Regards,
The Portobello Hotel
10/10 Excelente
Gareth
14 dic. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay!
Great Service, with very friendly staff. Breakfast was served on time as had to be in room due to covid, and was delicious! Hotel is a great location for NottingHill shops/markets and restaurants. Highly Recommend!
Gareth
Se hospedó 1 noche en diciembre de 2020
10/10 Excelente
Sue, Essex
Viajó en grupo
4 sept. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff welcoming and friendly.
Room clean.
Good location to Notting Hill and parks.
Sue
Se hospedó 1 noche en agosto de 2020
Respuesta de KLM el 7 sept. 2020
Dear Sue,
Thank you for your comments and feedback.
We are very happy to hear that you ejoyed your stay at The Portobello and hoping to welcome you back very soon.
Best Wishes,
The Portobello Hotel Team
10/10 Excelente
Cliente verificado
4 sept. 2020
Cliente verificado
Se hospedó 1 noche en septiembre de 2020
Respuesta de KLM el 7 sept. 2020
Dear Guest,
Thank you very much for your feedback and hope to see you again very soon.
Best Regards,
The Portobello Hotel Team
10/10 Excelente
Lynne
16 ago. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lynne
Se hospedó 1 noche en agosto de 2020
Respuesta de KLM el 19 ago. 2020
Thank you very much for your feedback.
We are very happy to know that you enjoyed your stay and hope to welcome you back very soon.
Take care.
10/10 Excelente
Cliente verificado
Viajó con su pareja
24 dic. 2019
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel. What really blew me away was the excellent decor. More like a home than a hotel. We stayed 2 nights for our 20th Anniversary and they really looked after us. Looking forward to going back
Cliente verificado
Se hospedó 2 noches en diciembre de 2019
Respuesta de KLM el 24 dic. 2019
Dear Guest,
Thank you very much for your kind words.
We are very happy to hear that you had a very good time at The Portobello whilst celebrating your anniversary.
We hope to welcome you back here in near future.
Best Wishes,
Management
10/10 Excelente
Cliente verificado
21 dic. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Respuesta de KLM el 24 dic. 2019
Dear Guest,
Thank you very much for your feedback.
We are happy to see that you have enjoyed your stayed at The Portobello hotel.
Best Regards,
Management
8/10 Bueno
Cliente verificado
8 dic. 2019
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Respuesta de Attila el 9 dic. 2019
Dear Guest,
Thank you for choosing our hotel for your stay.
We really appreciate your feedback.
Best,
10/10 Excelente
Peter
Viajó por negocios
18 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peter
Se hospedó 4 noches en noviembre de 2019
Respuesta de KLM el 18 nov. 2019
Dear Peter!
Thank you very much for staying with us and for your feedback.
We hope to welcoming you back at The Portobello hotel very soon.
Best Wishes,
The Portobello Hotel Team
10/10 Excelente
Hilary
15 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hilary
Se hospedó 1 noche en noviembre de 2019
Respuesta de KLM el 15 nov. 2019
Dear Hilary,
Thank you very much for choosing Portobello Hotel and for your feedback.
We hope to see you again very soon.
Best Wishes,
The Portobello Hotel Team
10/10 Excelente
Sebastian
19 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sebastian
Se hospedó 4 noches en octubre de 2019
Respuesta de Attila el 21 oct. 2019
Dear Sebastian,
Many thanks for your review.
Best regards
10/10 Excelente
Cliente verificado
19 oct. 2019
Le gustó: Limpieza, personal y atención
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de Attila el 21 oct. 2019
Dear Guest,
We appreciate you took the time to review our hotel.
Hope you had a wonderful experience
Best wishes,
10/10 Excelente
Cliente verificado
12 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
櫃檯人員很親切,床很舒適、但衛浴空間太小
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Respuesta de KLM el 16 oct. 2019
Dear Guest,
Thank you very much for your feedback and kind words about our staff.
We are glad to hear that you found our beds very comfortable and hoping to accommodate you again in near future.
Best Wishes,
Management
2/10 Terrible
Martine
24 sept. 2019
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
I've booked two rooms, neither have a bathroom but a cupboard for a shower room, quality/price = nil
Martine
Se hospedó 1 noche en septiembre de 2019
Respuesta de KLM el 24 sept. 2019
Dear Martine,
Thank you very much for your feedback.
We are very sorry that you didn't enjoy your recent stay at Portobello Hotel.
As we have explained to you upon your departure our different room categories offer different features and sizes for both bedroom and bathroom area.
Please note that there is a full room description and photos of both bedroom and bathroom for every of our room category on Expedia site, including Cosy Room that you have stayed in.
Once again, we are very sorry that we weren't able to meet your expectations.
Kind Regards,
Management
10/10 Excelente
George, Vancouver
Viajó con su pareja
17 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A great, classic London building with fabulous character and location for people who don't like crowds and prefer intimate small places to stay at
The staff is fabulous and welcoming. Will come back for sure.
George
Se hospedó 1 noche en septiembre de 2019
Respuesta de KLM el 19 sept. 2019
Dear George,
Thank you very much for your great feedback.
We are delighted to hear that you had a good time when staying with us and that you felt looked after by the team.
Looking forward to welcoming you back in near future.
Best Wishes,
Management
8/10 Bueno
Cliente verificado
13 sept. 2019
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Attila el 16 sept. 2019
Dear Guest,
Thank you for your review.
I hope overall you had a nice stay at our hotel.
Best regards,
6/10 Aceptable
Cliente verificado
6 sept. 2019
No le gustó: Limpieza
Cliente verificado
Se hospedó 3 noches en agosto de 2019
Respuesta de KLM el 6 sept. 2019
Dear Guest,
Thank you very much for taking your time and giving us your feedback.
We trust you had a good stay at The Portobello Hotel.
Best Wishes,
Management