Fachada de la propiedad

Opiniones sobre The Hoxton Holborn

4 out of 5
The Hoxton Holborn
199 - 206 High Holborn, London, England

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 645 de 1005 opiniones" "
Evaluación: 8 - Bueno. 250 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 67 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 29 de 1005 opiniones" "
Evaluación: 2 - Terrible. 14 de 1005 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Salvador Milanes Garcia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Expensive
Se hospedó 2 noches en abril de 2024
Respuesta de Lara el 24 abr. 2024
Hi Salvador, Its great to see you enjoyed your stay overall. Hope to see you in house again soon, Until then, Lara and the Hox Team

10/10 Excelente

Rosa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ambiente Increíble
Se hospedó 4 noches en abril de 2024
Respuesta de Lara el 11 abr. 2024
Hey Rosa, Thanks for the 5/5! We would love to have you back in house with us again soon, Until then, Lara and The Hox Team

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hotel is fantastic, great decoration, greatathmosphere, incredible location, etc. but the rooms are too small for 2 people (I booked the Cozy one, and even so it was too small).
Se hospedó 3 noches en marzo de 2024
Respuesta de Lara el 14 mar. 2024
Hey Barbara, Thanks for your review. It's great to see you loved your stay. We have quite a few different room catagories here at Hoxton Holborn which would give you more space. We would love to see you back in house soon, Until Then, Lara and The Hox Team

10/10 Excelente

pedro

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great place
Se hospedó 3 noches en enero de 2024
Respuesta de Lara el 10 ene. 2024
Hi Pedro,Thank you for leaving us a glowing review! Would love to see you in house again soon, Lara and the Hox team

8/10 Bueno

fernando

Se hospedó 3 noches en diciembre de 2023
Respuesta de Lara el 10 ene. 2024
Hi Fernando,Thank you for leaving us a review. Reach out to us by email if you'd like to let us know how we can get to 10/10!Would love to see you in house again soon, Lara and the Hox team

6/10 Aceptable

ROCIO

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Hox Team el 7 ene. 2024
Hey Rocio, Thank you for the score - feel free to drop us a line with any feedback you have.

10/10 Excelente

Ana Elma

Se hospedó 3 noches en septiembre de 2023
Respuesta de Ciaran & The Hox team el 15 sept. 2023
Hey Ana, Thanks for this wonderful feedback! Can't wait to welcome you back to The Hox again soon,

10/10 Excelente

MAURICIO BEYRUT

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación
Se hospedó 3 noches en abril de 2023
Respuesta de Sepha el 20 may. 2023
Thank you! Hope you visit again!

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación y el staff siempre atento a ayudarnos.
Respuesta de Erika el 22 abr. 2023
So happy to hear this, Pablo. Hope to see you again. Give us a shout if you plan to visit us again!

10/10 Excelente

Jaya

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Un hotel moderno y original . Ubicación perfecta a unos minutos de covent garden Zona segura
Se hospedó 6 noches en abril de 2023
Respuesta de Sepha el 11 abr. 2023
Lovely to hear this Jaya! Let us know when you want to return.

10/10 Excelente

Consuelo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2022
Respuesta de Sepha el 26 ene. 2023
We're blown away, thank you Consuelo!!

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La habitación es excelente, espaciosa, bonita, moderna, llena de tecnología, todo muy confortable y limpio.
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2019
Respuesta de Luca el 11 jun. 2019
Well, what can we say - 10/10?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 Excelente

Aquiles, Caracas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ambiente moderno,concepto sencillo pero que cubre lo que uno necesita
Se hospedó 4 noches en abril de 2019

6/10 Aceptable

Flavio

Viajó con su pareja
Le gustó: Limpieza
Hotel lobby was always crowded and super noisy. Very small room so quite pricey for the offering.
Se hospedó 3 noches en abril de 2024
Respuesta de Lara el 2 may. 2024
Hey Flavio, Thanks for the feedback. We do have quite a few room categories to choose from. Hope you choose to give us another shot, Until then,Lara and The Hox Team

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024
Respuesta de Lara el 2 may. 2024
Hi Lauren, Thanks for your review! Hope to see you in house again soon, Lara and The Hox Team

2/10 Terrible

Maryam

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Lara el 28 abr. 2024
Hi Graham, Thanks for the review. Its great to see you enjoyed your stay. We would love to have you in house again soon, Until then, Lara and The Hox Team

10/10 Excelente

Christi Marie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, very clean and high class hotel with a delicious restaurant.
Se hospedó 5 noches en abril de 2024
Respuesta de Lara el 24 abr. 2024
Hey Christi, It's great to see you loved your stay! We would love to see you back in house soon, Until then, Lara and The Hox Team

10/10 Excelente

Paula

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great vibe, welcoming and professional staff.
Se hospedó 3 noches en abril de 2024
Respuesta de Lara el 11 abr. 2024
Hey Joseph, Thank you for your review! We would love to have you back in house with us again soon, Until then, Lara and The Hox Team

10/10 Excelente

Joshua

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had previously stayed at the Hoxton in Brooklyn, so I was so happy to see it was available in London for my vacation. We were greeted with a warm welcome, and quickly moved to the room. Both my room and the lobby were beautifully decorated. Lovely touches to the decor, like an antique radio in my room. Rooms were clean and comfortable. Room was quiet and I slept well. Very close to tourist sites like Covent Garden, the theatre and The British Museum. Food was delicious, bar service was attentive. I’d return in a heartbeat. Two things to consider - 1) pay attention to the size of your room. The shoebox and snug options are quite small, and I paid for an upgrade after coming from another hotel whose rooms were small. 2) The lobby is a very popular spot for locals. It’s not bad or noisy, just always busy. You’ll still get good service.
Se hospedó 4 noches en abril de 2024
Respuesta de Lara el 11 abr. 2024
Hey Joshua, Thank you for the detailed review! It's great to hear you loved your stay with us. We would love to see you back in house with us again, Until then, Lara and The Hox Team

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and great staff. Room was set up oddly especially the bathroom that lacked space to put things and did not have a shower door. Lovely lobby and waitstaff but way too many outsiders freeloading off the free Wi-Fi giving it more of a Starbucks vibe instead of a hotel vibe making it difficult for paying hotel guests to get a seat when there were so many freeloaders there. Lovely place with a lot of potential; make Wi-Fi for guests only and add a shelf and shower door and it will be perfect.
Se hospedó 4 noches en marzo de 2024
Respuesta de Lara el 11 abr. 2024
Hi Michael, Thank you for your feedback! We love to hear how we can make improvements for our guests. Sorry the lobby was a little usy during your stay, our hosts at Rondo save some space for our guests. We hope to see you in house again soon, Until then, Lara and The Hox Team

10/10 Excelente

Morgan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service at the hotel, also great location, very walkable for central London and close to Holborn for Tube services.
Se hospedó 1 noche en abril de 2024
Respuesta de Lara el 11 abr. 2024
Hey Morgan, Thank you for your review! We would love to have you back in house with us again soon, Until then, Lara and The Hox Team

10/10 Excelente

Ana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hoxton Holborn was perfect for our family stay. The staff was super friendly, all the front desk staff were very friendly and accommodating. The hotel has a very young vibe with lots of people in the lobby. We had the cozy room so it was small but very clean and comfortable. Area is very central with many restaurants around and public transportation
Se hospedó 2 noches en marzo de 2024
Respuesta de The Hox team el 5 abr. 2024
Thank you Ana for tthe amazing review, can't wait to see you again!

4/10 Mediocre

Erin

Se hospedó 2 noches en marzo de 2024
Respuesta de Lara el 24 abr. 2024
Hey Erin, Sorry to see you did't reach your expectations. We would love to hear a little more by email so we can see how we can get to 5/5, Lara

10/10 Excelente

Armando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, great location
Se hospedó 4 noches en marzo de 2024
Respuesta de The Hox Team el 31 mar. 2024
Thank you for the kind words Armando!

10/10 Excelente

Isadora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de The Hox team el 28 mar. 2024
Thank you for the high score Isadore, hope to see you again soon!

4/10 Mediocre

Warline

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I regretted my decision to stay here despite having read other reviews beforehand. Upon arrival, the lobby was crowded with people, and it wasn't clear if they were guests or just visitors using the facilities. This lack of distinction felt unsettling, as it seemed anyone could easily access the rooms. The front desk attendant appeared overwhelmed, handling what seemed like an excessive number of guests single-handedly. Throughout the hotel, the lighting was insufficient, creating an uncomfortable ambiance. The corridors leading to the rooms, equipped with motion sensor lights, felt dim and reminiscent of a prison. Additionally, the constant sound of water running through exposed pipes outside our room was disruptive. I wouldn't recommend this hotel for families, as the experience was far from child-friendly. The bed was uncomfortable, and the pillows were so inadequate that I'm still experiencing neck pain two weeks later. Considering these factors, I was surprised to see this establishment labeled as a five-star hotel on Expedia. Save yourself the trouble and opt for alternative accommodations. This place falls short of expectations, and I cannot in good conscience recommend it.
Se hospedó 2 noches en marzo de 2024
Respuesta de The Hox Team el 27 mar. 2024
Hi Warline, We're sorry to read that you feel this way. We are aware our open door policy and mood lighting might not be for everyone. We aren't advertised as a five-star as we're in fact a four-star hotel which may explain why we fell short of your expectation. Knowing this we hope you'd consider giving us a second chance one day!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de The Hox team el 28 mar. 2024
WOW Michael, thank you for your positive feedback, hope to see you again soon!

10/10 Excelente

Laura

Viajó con su pareja
great location, walking distance from Euston, Covent Garden and the strand. Spotless. We stayed in a Cosy room and we were surprised how good the size was. Really nice interior design and modern. Great coffee. Couldn’t ask for more!
Se hospedó 1 noche en marzo de 2024
Respuesta de Lara el 26 mar. 2024
Hey Laura, Thanks for the review! It's great to hear you loved your stay.We would love to see you in house again, Lara and the Hox Team

10/10 Excelente

Will

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Lara el 26 mar. 2024
Hey Will, Thanks for the review!We would love to see you in house again, Lara and the Hox Team

4/10 Mediocre

Thomas

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
My partner and I stayed here because I have a long term health condition that makes walking difficult and I get tired easily so needed somewhere to stay close to the theatre. I had a stick on this occasion so was visibly impaired. At 8.30am I couldn't find any small food items to help take medication even though there's muffins and croissants on the room service menu. The hotels coffee bar was closed so I made my way down to the other bar which also looked closed/setting up. After I got back to reception I was told the food was all down at the bar/restaurant so I walked back down to it and it definitely looked closed or only available for sit down food. After I yet again made my way back to reception, they just repeated that food was at the restaurant and I was offered a bag of crisps. I was left confused, and saddened. I got back to the room and we decided to try room service instead. After waiting 45 minutes for 2 muffins, we called to cancel and get a refund because we had to go to our actual breakfast reservation, only to be told that we had to contact the restaurant by email because obviously the restaurant within the hotel, contacted on a hotel room phone, is operated entirely separately from the hotel. Luckily we had a reservation across the road at the pancake house and they were so friendly that our day was saved.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Hox Team el 31 mar. 2024
Hi Thomas, We're saddened to hear about your experience! Please get in touch if you'd like to discuss it further.

8/10 Bueno

Mirna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de The Hox team el 23 mar. 2024
Thank you Mirna for your positive review!

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de The Hox team el 23 mar. 2024
Thank you Hannah for the high score!

10/10 Excelente

tina

Se hospedó 1 noche en marzo de 2024
Respuesta de The Hox Team el 31 mar. 2024
Thank you Tina!

10/10 Excelente

Sharon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would absolutely stay here again. Perfect location! The room was very comfortable, staff was great and the lobby was a great area to meet with friends and family.
Se hospedó 8 noches en febrero de 2024
Respuesta de Chris and The Hox Team el 9 mar. 2024
Sharon - wow! Thank you so much. We'd love to see you again

10/10 Excelente

Jacqueline

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Second time here.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lara el 7 mar. 2024
Hi Jacqueline, Thanks for leaving a review! Great to see you loved your stay. We would love to have you in house again soon, Until then, Lara and the Hox Team

10/10 Excelente

Andrea, Alderley Edge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de The Hox Team el 29 feb. 2024
Thank you Andrea!

10/10 Excelente

Stan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a buzz around the eating and bar area
Se hospedó 1 noche en febrero de 2024
Respuesta de Lara el 17 feb. 2024
Hey Stan, Great to hear you oved your stay with us! We would love to have you back in house with us in the future, Lara and the Hox Team

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel room was perfect! It felt like I was in a cozy bedroom, not your typical hotel room. Highly recommend!
Se hospedó 1 noche en febrero de 2024
Respuesta de The Hox team el 11 feb. 2024
Thank you Nancy, for your lovely feedback! We can't wait to see you again!

8/10 Bueno

Ben

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel, terrible pillow’s.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Hox team el 11 feb. 2024
Thank you for your feedback Ben, we hope to see you again soon!

8/10 Bueno

Sherri

Se hospedó 1 noche en febrero de 2024
Respuesta de The Hox team el 23 mar. 2024
Thank you for feedback Sherri for your feedback!

8/10 Bueno

Jennie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was really easy to find, the staff were nice, & the room was lovely. Really well done, making the most of a fairly small area. It was beautifully styled, clean, comfortable, well-insulated to outside noise, and smelled great! The bed was comfy although the pillows were a bit of a let down (tbh it felt like they had been deflated!) The bathroom was spotless and the shower products were amazing, I need to buy some! The only negative apart from the pillows was it was a battle to wade through the oceans of people in the foyer / cafe bar area, milling around on laptops with 2-hour-old coffees. You just couldn’t hang out there bc there was nowhere to sit. So we went elsewhere to buy food and drinks. I don’t understand why the hotel is ok with this. It felt like a student refectory or library not a bar.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Hox team el 11 feb. 2024
So happy to hear this, Jennie! We know, our open-house lobby is pretty popular, but guests are always welcome to ask our staff for help finding a seat. Hope to see you again soon!

8/10 Bueno

philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent hotel, well located, good bedrooms. Staff friendly, nice breakfast. Only negative comment was in the public areas, assume non guests used it like a coffee shop using the WiFi which meant seating wasn’t available for hotel guests
Se hospedó 1 noche en enero de 2024
Respuesta de Lara el 4 feb. 2024
Hi Philip, Thank you for leaving us a review! Sorry to hear you struggled to find a lobby spot. Our hosts at Rondo save some spaces for our guests and they will happy to help you out next time. Hope to see you at Hox Holborn in the future, Until then, Lara and The Hox Team

10/10 Excelente

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Lara el 4 feb. 2024
Hey Gavin, thanks for the 10/10! We look forward to having you in house again soon, Lara and The Hox Team

8/10 Bueno

Julia Paulette Martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The efficient and cozy room was just what we needed during our stay in London. The bed was so comfortable, and the room was a great place to land after long days od sightseeing. There were a couple of service snaffus, in RONDO and in room service, but were quickly remedied with a credit for items not received. Overall, a wonderful place to stay, would book again!
Se hospedó 5 noches en enero de 2024
Respuesta de Lara el 1 feb. 2024
Hey Julia, We love to hear you had a great stay with us!Thank you for leaving us a review. Grreat to hear the hox team looked after you during your visit. We would love to have you back in house with us again, Until then, Lara and The Hox Team

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Lara el 29 ene. 2024
Thanks for the 10/10 Hope to see you again soon

8/10 Bueno

Olivia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel with a lovely bar! My only concern was that the room had random microphone sounds coming out of the fire system above the bed. In addition, the heating/cooling unit sounded like it was leaking the whole stay. Area felt very safe
Se hospedó 2 noches en enero de 2024
Respuesta de Lara el 1 feb. 2024
Hey Olivia, Thank you for leaving us your feedback. Thanks for letting us know of the concerns you had in your room. I hope our maintenance team had a look at these for you during your stay. We, of course would love to have you back in house with us again, Until then, Lara and the Hox team