Bar (en la propiedad)

Opiniones sobre StowAway Waterloo

StowAway Waterloo
137-139 Lower Marsh, London, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 97 de 192 opiniones" "
Evaluación: 8 - Bueno. 57 de 192 opiniones" "
Evaluación: 6 - Aceptable. 18 de 192 opiniones" "
Evaluación: 4 - Mediocre. 9 de 192 opiniones" "
Evaluación: 2 - Terrible. 11 de 192 opiniones" "

9,0/10

Limpieza

8,4/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Nora

Le gustó: Limpieza, estado de la propiedad e instalaciones
Esta bien ubicada
Se hospedó 2 noches en octubre de 2023
Respuesta de Ivan G. el 19 oct. 2023
Dear Nora,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be well located during your stay. Your positive comments are greatly appreciated! If there's anything specific you enjoyed about our location or if you have any suggestions for further improvement, please feel free to share. We hope to welcome you back in the future.Warm regards.

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Muy fácil de hacer check in aún sin que exista una recepción
Se hospedó 1 noche en mayo de 2023
Respuesta de The team at Stow-Away el 27 may. 2023
Dear Alejandro, Thank you for taking the time to leave us your wonderful feedback. We are happy that you enjoyed your stay with us and also found the check-in process convenient. We hope you will consider us the next time your in London or recommend us to your friends and family who plan to visit. Kind regards,

8/10 Bueno

ivan

Se hospedó 1 noche en abril de 2023
Respuesta de The team at Stow-Away el 15 may. 2023
Thank you for your kind rating. Much appreciated. Kind regards,

4/10 Mediocre

SERGIO, España

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Me gusto la ubicacion y la decoracion interior. No me gusto el ruido del tren y no se regulaba bien la temperatura interior.
Se hospedó 4 noches en septiembre de 2019
Respuesta de Laura, Stow-Away el 7 oct. 2019
Thank you for leaving us a review. We are really sorry to see, that your expectations have not been met during your stay. Each of apartment has a white touch-screen thermostat, which can be used to adjust the temperature accordingly to you preference, and our guest experience team is always available to provide any information needed including the instructions where to find manuals for all the appliances in the room. Hopefully, you will choose to stay with us again in the future and we will be able to offer better service.

8/10 Bueno

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, comodidad de la habitación
Interesting concept yet lacking basic services
Convenient location and interesting concept for 1-2 nights. Larger stay is not recommendable giving cleaning is only once every 7 days, there's no natural ventilation, the noise from the train racks is pretty loud and there are no lockers to keep the luggage on the check-out day.
Se hospedó 1 noche en agosto de 2019
Respuesta de Laura, Stow-Away Team el 20 ago. 2019
Thank you for the review. Your feedback is highly appreciated, as we strive to improve in any way we can. It will be passed to the relevant departments. We hope to see you staying at Stow-Away by Bridgestreet again.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Todo nuevo y muy bien decorado. Pequeño pero para ser Londres tamaño correcto, viajo todas las semanas a Londres y hay muchos hoteles muxho más pequeños que este. Con elementos adicionales de apartamento. Muy recomendable. Repetiré
Se hospedó 1 noche en abril de 2019
Respuesta de Laura, Stow-Away Team el 12 may. 2019
Thank you for your kind review. We are looking forward to your next stay at Stow-Away by Bridgestreet.

10/10 Excelente

PAOLA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
GOOD PLACE !! I
Se hospedó 3 noches en abril de 2019
Respuesta de Laura, Stow-Away Team el 7 jun. 2019
Thank you for your feedback and for staying at Stow-Away by Bridgestreet. We hope to see you again!

2/10 Terrible

Roy

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
The worst experience
Se hospedó 8 noches en abril de 2024
Respuesta de Joao el 29 abr. 2024
Dear Roy,We are truly sorry to hear that your experience fell short of expectations during your stay at Stow-Away Waterloo. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them effectively. Please feel free to reach out to us directly so that we can discuss your experience further and work towards a resolution. Our aim is to ensure that all our guests have a comfortable and enjoyable stay, and we regret that we did not meet this standard during your visit.We hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

8/10 Bueno

Anna

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This pod was great for a short stay and in a great location. to walk to the Southbank. Only downside is that we didn't receive the check in information until an hour later than the check in time which was a tad frustrating.
Se hospedó 4 noches en febrero de 2024
Respuesta de Annette el 9 mar. 2024
Dear Ann, Thank you for your review and for choosing stowaway, I'm happy that you enjoyed your stay with us and look forward to having you again as a guest at Stowaway. Kind Regards Annette

10/10 Excelente

Korynne

Le gustó: Limpieza, estado de la propiedad e instalaciones
Stow-Away had some of the most efficient use of time and space I’ve ever seen! All staff were friendly and answered FaceTimes, emails and calls promptly. Stow-Away was incredibly accomodating with early check in and late check out. Loved the proximity to the Tube, Big Ben, London Eye and other key tourist attractions & grocery stores everywhere kitchenette made our lives so easy at night. Loved it here and WE WILL be coming back soon!!!
Se hospedó 4 noches en febrero de 2024
Respuesta de Annette el 29 feb. 2024
Hi Korynne,thank you for your review, we are so happy you enjoyed your stay with us, looking forward in seeing you again.kind regardsAnnette

8/10 Bueno

Siti Hartini

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Even if the room is not ready yet.... could you pls provide the password from main door for guest to wait in the lobby. It's freezing for us to waiting outside the premise. The window blind is not working, the rest is as expected.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jay el 6 feb. 2024
Dear guest, We are sorry if you had to wait till your room becomes ready. Please note that the stowaway is a unmanned property and our check-inn time is 4pm and all the password to the main entrance and the apartments gets activated by 3.45pm, but still you have the access to the lobby area. If you are planning to visit us again in the near future and planning of arriving early please request a early check-in so we will try our best to keep your room ready. Looking forward to welcome you to Stowaway soon. Thank you

10/10 Excelente

Nikki

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dominic el 3 feb. 2024
Dear Nikki,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

8/10 Bueno

Lilli

Viajó en grupo
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Rigtig fint sted, dog var det lidt ærgerligt at der ikke var rengøring på noget tidspunkt. Airconditionen var lidt svær at styre så enten var det for varmt eller for koldt, især på toilettet var det meget koldt. Larmen fra togene var lidt træls i starten, men man vænnede sig hurtigt til det.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Dominic el 7 ene. 2024
Dear Lilli, Thank you for taking the time to review our hotel. We do regret that you had difficulties during your stay. Our reception desk is available 24/7 via phone and email. We would have gladly had our engineers look at your AC unit had we been informed. Additionally. please note that we are happy to replenish amenities, empty bins, etc., during housekeeping hours, whenever requested. It is only full housekeeping service which is limited to every fourth day. We also provide earplugs for lighter sleeping guests, as we are near Waterloo Station. However train traffic usually quiets down around 11:30.Thank you again for choosing the Stowaway Waterloo! We hope to welcome you back in the future!Kind regards,

8/10 Bueno

Lloyd

Le gustó: Limpieza, comodidad de la habitación
Nice
Really nice accommodation, clean and excellent use of space. Only issue was noise from air con/ heating system overnight.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dominic el 8 dic. 2023
Dear Lloyd, Thank you for choosing to stay with us and for sharing your experience. We're delighted that you enjoyed you stay! We are sorry that the air con disturbed your sleep. We have taken the measure of providing earplugs for guests who might require them. Nevertheless we hope to welcome you back soon. Best regards,

2/10 Terrible

Katharina

No le gustó: Comodidad de la habitación
Se hospedó 6 noches en noviembre de 2023
Respuesta de Dominic el 3 feb. 2024
Dear Katharina,Thank you for taking the time to review your stay. We regret that you felt it left something to be desired. Guest feedback is essential to helping us improve the service we offer. So we would greatly appreciate if you could highlight the areas where we could brush up. Thank you again for staying with us. We look forward to welcoming you back for an improved experience.

10/10 Excelente

Steve

Se hospedó 2 noches en diciembre de 2023
Respuesta de Dominic el 8 dic. 2023
Dear Steve, Thank you for choosing to stay with us and for your appreciation. We look forward to welcoming you back in the future. Best regards,

6/10 Aceptable

Christine

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good - Modern and clean Help yourself hot drinks Bad - trains and track noise made it impossible to sleep Street is a bit rough, I encountered police chasing down someone on the street didn’t feel safe as I almost got hit by them..
Se hospedó 1 noche en julio de 2023
Respuesta de Dominic el 29 nov. 2023
Dear Christine, Thank you for taking the time to write us a review. Thank you for highlighting the cleanliness and modernity of our rooms. We do regret that you had difficulties resting. Waterloo Station is nearby but usually quiets down around midnight when train traffic stops. Additionally, Waterloo Station being a major transport centre means that people of all types are around.Thank you again for joining us. We hope to have the pleasure of welcoming you back in the future. Kind regards,

10/10 Excelente

Kim

Se hospedó 1 noche en noviembre de 2023
Respuesta de Dominic el 3 feb. 2024
Dear Kim,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

6/10 Aceptable

Brian

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Central, clean and comfortable. I was unable to turn the fans off so it was a very noisy night
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dominic el 28 nov. 2023
Dear Brian, Thank you for taking the time to review our hotel. Thank you for highlighting our central location, cleanliness and comfortability! We regret that your stay wasn't quite as restful as it could have been due to the sound produced by the fan. Thank you for raising the issue so we might investigate. Guest feedback is essential to helping us improve the service we offer. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 Excelente

Aine

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Excellent
Really good. Excellent communication throughout. Access to the property was straightforward. Good location close to tube station and shops. The studio was very well equipped, kitchenette more so than expected as had a combo grill microwave as well as a portable induction hob. Hot powerful shower. There was the train noise as covered in other reviews but actually this didn’t really disturb me which was a surprise as I forgot my ear plugs and am used to quiet. A big improvement on usual central London broom cupboard sized hotel rooms I will definitely use again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dominic el 23 nov. 2023
Dear Aine,Thank you for your kind words regarding your recent stay with us. We're thrilled to hear that you enjoyed our amenities. Acknowledgements such as yours make offering our services that much more enjoyable. We look forward to hosting you again for another delightful experience.Kind regards,Dominic

8/10 Bueno

Nicola

Se hospedó 1 noche en noviembre de 2023
Respuesta de Roberto el 16 nov. 2023
Dear Nicola,Thank you for your amazing review, we are happy that you enjoy your time with us.We look forward to welcome you again soon.Regards,

10/10 Excelente

Burak

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I am fully satisfied. Definitely will come again. Very supportive and welcoming. Also like the concept of the Appartment ❤️. Thanks a lot for everything.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Dominic N. el 15 nov. 2023
Dear Burak, Thank you for your kinds words. We truly appreciate your positive feedback! It's fantastic to hear that you enjoyed concept of our hotel and appreciated our staff's attention. Thank you for choosing us, and we look forward to welcoming you back for another great stay! Regards,

4/10 Mediocre

Juliet

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great location. Stayed 2 nights. Did not expect a complete lack of hot water in the shower or both basins despite requesting this be fixed. Communication from Stowaway was uninterest initially they tried to claim this was fabricated until invited to come and see for themselves. Despite this they did not provide a solution for our stay ie. They did not fix the problem or provide us with another room. Do not stay here unless you love freezing cold showers.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Roberto el 10 nov. 2023
Dear Juliette,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced during your stay. We're truly sorry to hear about the lack of hot water and the communication issues. This falls short of the standards we strive for.Please be assured that we take your feedback seriously, and we're actively working to address the issues you've raised. We appreciate your patience and understanding. If there's anything more we can do to make it right, please don't hesitate to reach out.Best regards,Roberto.

10/10 Excelente

Harry

Le gustó: Limpieza, comodidad de la habitación
Great accommodation
Great accommodation in a central location. Good communication from Stowaway but very poor from Hotels.com. I suggest booking directly
Se hospedó 1 noche en octubre de 2023
Respuesta de Dominic N. el 4 nov. 2023
Dear Harry,Thank you for taking the time to write a review. And thank you very much for your kind words about our hotel!We look forward to seeing you in the future.Best regards,

8/10 Bueno

Yu

Se hospedó 3 noches en octubre de 2023
Respuesta de The team at Stow-Away el 8 oct. 2023
Dear Yu, Thank you for taking the time to give us your rating. We hope to welcome you again if ever your travels bring you to London. Kind regards,

10/10 Excelente

Alex

Le gustó: Limpieza, comodidad de la habitación
Great place to stay
Really enjoyed our stay,in a great location, everything nearby,nice area,the apartments are like the sea containers,but really comfortable and well equipped,good communication with the team, would definitely stay again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ivan G. el 3 oct. 2023
Dear Alex,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know you found our apartments comfortable and well-equipped. We look forward to welcoming you back in the future!

6/10 Aceptable

Nicolas

Viajó por negocios
Le gustó: Limpieza
Trains trains trains…
Le studio container est assez bien agencé et confortable, tout était propre et on peut être très indépendant grâce aux codes. Malheureusement, impossible de dormir puisque l’hôtel est collé à la gare et que des trains passent tout le temps…
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ivan G. el 24 sept. 2023
Dear Nicolas,Thank you for taking the time to share your feedback. We're delighted to hear that you found our container studio well-designed and comfortable, and that everything was clean. We understand your concerns about the proximity to the train station and the noise from passing trains. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we'll strive to enhance your experience on your next visit.Best regards.

8/10 Bueno

Jonathan

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
En général, très bien
Se hospedó 4 noches en septiembre de 2023
Respuesta de Ivan G. el 24 sept. 2023
Dear Jonathan,Thank you for your feedback! We're delighted to hear that you had a great overall experience during your stay. We hope to welcome you back soon!

10/10 Excelente

Anne

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Ticked all the boxes
This was a great find! Everything you need and perfectly designed for a cozy stay for a night. I read the reviews before arriving, so was armed with earplugs for the sounds of Waterloo trains, so even that didn't bother me at all. Location - fantastic. Shower - dreamy. Bed - surprisingly comfortable. Definitely booking again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dinesh R. el 20 sept. 2023
Dear Anne,Thank you for taking the time to share your fantastic experience at our hotel. We're thrilled to hear that our location, amenities, and overall ambiance contributed to a cosy and enjoyable stay.Our team works diligently to ensure each guest has a comfortable visit, and it's wonderful to know that our efforts were appreciated. Your intention to book again is the highest compliment we could receive, and we look forward to welcoming you back for another wonderful stay.Best regards,

8/10 Bueno

Cheney

Viajó con su pareja
Le gustó: Limpieza
My spouse and I stayed for one night. We were very happy with the accomodations. Sleek rooms with everything you could need in the kitchen (including a dishwasher, microwave, and hot plate). The bed was a nice king size, shower pressure was good, the electric blinds blacked out the room, and cool USB charging ports bedside. Our morning was a little hectic with the fire alarm going off. The fire brigade came and turned it off. I'm not sure if this is a common occurance because the rooms don't have any option for extra ventilation while cooking.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ivan G. el 11 sept. 2023
Dear Cheney,Thank you for sharing your feedback with us. We're delighted to hear you enjoyed your stay and found our accommodations comfortable and well-equipped. We apologize for the inconvenience caused by the fire alarm; rest assured, we will look into this matter to ensure it doesn't happen again.We appreciate your visit and hope to welcome you back in the future.Best regards.

6/10 Aceptable

Alexander

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Over all decent stay. Very loud in the morning being right next to waterloo station. Had trouble with the code entry and was locked out of my room because the code I was given stopped working. After speaking with support the issue was solved. Tidy and effecient unit, cleaning service was friendly.
Se hospedó 6 noches en agosto de 2023
Respuesta de Ivan G. el 12 sept. 2023
Dear Alexander,Thank you for sharing your feedback. We're glad to hear you had a decent stay, and we apologize for any inconvenience with the code entry. We're pleased that our support team could assist you promptly. Your compliments about our cleanliness and friendly cleaning service are appreciated. We hope to welcome you back soon.Warm regards.

4/10 Mediocre

Stefan

No le gustó: Limpieza
In die Jahre gekommen.
War zum zweiten mal in dieser Unterkunft und muss sagen man merkt dass einige Jahre vergangen sind. Zuerst fehlte der PIN für das Zimmer in der Mail. Dann ging kein warmes Wasser im Zimmer. Also wurde ein Zimmerwechsel vorgenommen. Auch im neuen Zimmer gab es nur in der Dusche warmes Wasser. Küche und Waschbecken wurde das Wasser nicht warm. Einige Schimmel Flecken sowohl in Dusche und Bad wir auch beim Eingang sind vorhanden. Die Unterkunft ist somit auf jeden Fall nicht mehr dicht und hat ein Feuchtigkeitsproblem. Das Bett ist nach wie vor sehr komfortabel und auch die Ausstattung an sich passt gut.
Se hospedó 2 noches en julio de 2023
Respuesta de The team at Stow-Away el 27 jul. 2023
Thank you for taking the time to share your feedback with us regarding your recent stay. We genuinely appreciate your loyalty as a returning guest, and we deeply apologize for the inconveniences you encountered during your visit.We are truly sorry for the issues you faced with the room's PIN and the lack of hot water. These are not the standards we aim to uphold, and we are currently investigating the matter to ensure it doesn't happen again in the future.Regarding the moisture and mold stains you mentioned, we take these concerns seriously, and we are actively working to address any underlying issues to maintain a clean and comfortable environment for our guests. Please rest assured that we have already engaged our maintenance team to resolve these problems promptly.On a positive note, we are delighted to hear that you found the bed comfortable and appreciated the overall equipment of the accommodation. Your kind words in this regard are encouraging for our team.Your feedback is invaluable to us, as it helps us improve and rectify any shortcomings in our services. We want to ensure that each guest has a pleasant and hassle-free experience when staying with us.We truly hope that despite the challenges you encountered, you had some enjoyable moments during your stay. We value your patronage and would love the opportunity to welcome you back in the future, providing you with a more seamless and delightful experience.Kind regards,

8/10 Bueno

Chris

Se hospedó 1 noche en julio de 2023
Respuesta de Ivan G. el 26 jul. 2023
Dear Chris,Thank you for your review and for rating us 8 out of 10. We're delighted that you had an enjoyable stay with us.Your feedback is appreciated, and we hope to welcome you back soon for an even better experience.

10/10 Excelente

Sirida, London

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is a great place to stay. Close to public transport and Southbank. Loved the local area with lots of great places to eat. Would definitely come back.
Se hospedó 1 noche en julio de 2023
Respuesta de Ivan G. el 17 jul. 2023
Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. We appreciate your positive feedback and look forward to welcoming you back soon!

10/10 Excelente

Michel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Thanks ! Great Little spot . Perfect ! Tiny and well organized!
Se hospedó 1 noche en julio de 2023
Respuesta de Ivan G. el 15 jul. 2023
Dear Michel,Thank you so much for your kind review! We're delighted to hear that you found our hotel to be a great little spot. It brings us joy to know that you found our accommodations to be perfect and well organized.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards.

10/10 Excelente

Rosie

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely stay, so close to where we needed to be and check in at any time is perfect - only issue was when we where leaving the police had tapped off infront of the hotel due to a fight that happened the night before. We didn’t hear a peep so sounds proof rooms I guess?
Se hospedó 1 noche en julio de 2023
Respuesta de The team at Stow-Away el 10 jul. 2023
Dear Rosie, Thank you for taking the time to give us your kid feedback. We are happy that you enjoyed your stay with us and that everything was perfect. We hope that you will consider us the next time you visit London. Kind regards,

10/10 Excelente

Leanne

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was pleasantly surprised by the property, very clean and modern.
Se hospedó 1 noche en julio de 2023
Respuesta de Dinesh R. el 7 jul. 2023
Thank you for your lovely feedback about your recent stay with us. We're thrilled to hear that you had an amazing experience from the moment you arrived. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We look forward to welcoming you back soon for another wonderful stay.

6/10 Aceptable

Brendon

Se hospedó 1 noche en julio de 2023
Respuesta de Dinesh R. el 22 jul. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Neil

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Ivan G. el 30 jun. 2023
Dear Neil,Dear valued guest,Thank you for your amazing 5 out of 5 review! We're thrilled that you had a fantastic experience during your stay. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We hope to welcome you back soon!Regards.

8/10 Bueno

Phil

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Great location
Great location close to Waterloo station with some nice shops and bars outside. Room comfy and clean, a little noisy with street noise and trains going past so advise ear plugs
Se hospedó 1 noche en junio de 2023
Respuesta de The team at Stow-Away el 24 jun. 2023
Dear Phil, Thank you for taking the time to give us your feedback. We are glad that you found our hotel comfy and clean. We apologise for the inconvenience with regards to the sound, unfortunately the location of the hotel is such that there is very little than can be done. We do hope that you will consider us the next time you are in London. Kind regards,

10/10 Excelente

Ross

Le gustó: Limpieza, comodidad de la habitación
Well designed small apartment hotel
Great little apartment hotel where each room takes up a single shipping container but very imaginatively put together. Comfortable and well-located for easily getting around London.
Se hospedó 1 noche en junio de 2023
Respuesta de Ivan G. el 22 jun. 2023
Dear Ross,Thank you for your review of our apartment hotel. We're glad you enjoyed our creatively designed shipping container rooms and found our location convenient for exploring London. We appreciate your recommendation and hope to welcome you back in the future.Best regards.

6/10 Aceptable

Thomas

Viajó por negocios
Le gustó: Limpieza
Clean but loud
Very nice room and a good layout and was clean. But its so close to the railway that its incredibly loud every night until about 11pm and then from 5am in the morning
Se hospedó 4 noches en junio de 2023
Respuesta de Ivan G. el 12 jun. 2023
Thank you for your feedback. We appreciate your positive comments about our room and its cleanliness. We apologize for any inconvenience caused by the noise from the nearby railway. We will take your feedback into consideration for future improvements.

10/10 Excelente

??

Se hospedó 4 noches en mayo de 2023
Respuesta de The team at Stow-Away el 16 jun. 2023
Thank you for taking the time to give us you amazing rating. Kind regards

2/10 Terrible

Amelia

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Loudest place I’ve ever stayed
For a woman travelling alone, I would not advise staying here. The back of the property is open air which I did not notice before booking (it is in the pictures but in the later half of the gallery). It is the loudest place I have ever stayed with trains regularly going by but also with the busy wine bar situated on the ground floor of the property. My shower flooded the bathroom and room due to poor drainage which was fixed promptly however maintenance left wet, dirty towels all over the floor. The staff I spoke to were all nice and helpful however I would definitely not recommend staying here to anyone. It is also cold, for which there is a small fan heater provided, however I can imagine this is not man enough in the Winter.
Se hospedó 3 noches en mayo de 2023
Respuesta de Ivan G. el 20 may. 2023
Dear Amelia,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest review and would like to address your concerns.We sincerely apologize for the inconveniences you experienced during your stay. We understand the importance of a comfortable and safe environment, especially for solo travellers.We regret that the noise levels from passing trains and the busy wine bar disrupted your stay. We understand that a peaceful atmosphere is essential for a good night's rest, and we apologize for falling short in this regard.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We take your concerns seriously and will address them internally to enhance our guest experience.Best regards.

10/10 Excelente

Mark

Se hospedó 1 noche en mayo de 2023
Respuesta de Ivan G el 19 may. 2023
Dear Mark,Thank you for taking the time to leave us a review! We greatly appreciate your feedback.Your review serves as a motivation for our team to continue delivering exceptional service and maintaining the high standards we are known for.Once again, thank you for choosing to stay with us. We hope to welcome you back soon for another outstanding experience.Warn regards.

10/10 Excelente

Ciaran

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en mayo de 2023
Respuesta de The Lincoln Suites Team el 8 may. 2023
Dear Ciaran, Thank you for taking the time to leave us your wonderful feedback. we are glad that you enjoyed your stay with us and we hope that you will consider recommending us to friends and family. Regards,

2/10 Terrible

caroline

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
The lift didn’t work, he electricity kept cutting out, the communication was terrible, we didn’t receive our room code until ten minutes after we complained, and the (remote) staff were no help whatsoever. Terrible, to the point of dangerous, with the electricity and lights cutting out all the time. Unacceptable. I would never recommend this stay to anyone and I’m surprised Expedia has them on their books as it is detrimental to their good name and reputation.
Se hospedó 3 noches en abril de 2023
Respuesta de Ivan G. el 31 may. 2023
Dear Caroline,We apologize for the inconveniences you experienced during your stay. We are actively working to address the lift and electricity issues to ensure a more comfortable and reliable experience for our guests. We appreciate your feedback and will take steps to improve our communication process. Thank you for bringing these concerns to our attention.Regards.

8/10 Bueno

Gemma

Le gustó: Limpieza, comodidad de la habitación
London marathon stay
We were staying for the London marathon. It was perfect location and super easy to get through security to the room. The only issue was that there was a lot of noise from the bar downstairs but you’re in London so that’s to be expected I suppose! The bathroom was super clean and the bed was really comfy. Would definitely stay again.
Se hospedó 1 noche en abril de 2023
Respuesta de Ivan G. el 26 abr. 2023
Dear Gemma,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel during the London marathon. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds and the cleanliness of our bathrooms.We apologize for any inconvenience caused by the noise from the bar downstairs. We understand that a peaceful and restful night's sleep is important for our guests, and we will certainly look into ways to address this issue in the future.We are glad to hear that despite the noise, you still had an enjoyable stay with us and appreciate your understanding that it is to be expected in a vibrant city like London.Thank you again for choosing to stay with us, and we look forward to welcoming you back for your next visit to London.Best regards.

8/10 Bueno

Michael

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was very clean and comfortable,had some issues with the lock the first night but got sorted immediately,as expected it was a bit small but definitely recommend the place..
Se hospedó 3 noches en abril de 2023
Respuesta de Ivan G. el 12 abr. 2023
Dear Michael,Thank you for sharing your experience at our property. We are pleased to hear that you found our hotel to be clean and comfortable. We are sorry to hear that you experienced some issues with the lock on your first night, but we're glad to know that our team was able to address the problem immediately.It's great to hear that you would recommend our hotel, and we hope to have the pleasure of welcoming you back again soon.Regards,

8/10 Bueno

Emilio

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Custo benefício muito positivo!
De fato, a proximidade da linha férrea faz com que o barulho seja perturbador. No entanto, NADA insuportável, e levando-se em consideração a belíssima localização, combinada com as facilidades do local, incluindo a higiene e mini-cozinha, vale super a pena, eu recomendo!
Se hospedó 8 noches en marzo de 2023
Respuesta de Alesh el 6 abr. 2023
Hi Emilio,Thank you for your lovely review.We hope to hear from you soon.regards,Alesh