Dear Joseba San,Thank you for awarding us a 5-star rating! We're thrilled to know we met your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future. Warm regards!Reception Team

Dear Jacobo, Thank you for taking the time to leave us a review after your recent stay with us. We are sorry to know that you were satisfied with the experience. Our guests' feedback is extremely valuable to us. This will allow us to improve and to make sure that they have a comfortable stay. We would like to invite you to contact us in order to discuss your feedback in depth. Kind regards, Reception Team

Dear guest, Thank you very much for your feedback, we truly appreciate it! We are delighted to hear you enjoyed your stay with us, especially due to our location and service. We are looking forward to welcoming you back for an even better experience next time! Warm Regards, Fabiana Polito Front Office Manager

Dear guest, Thank you very much for your feedback, we look forward to welcoming you back! Warm Regards, Fabiana Polito Front Office Manager

Querida Graciela ¡Muchas gracias por tus increíbles comentarios! Nos complace escuchar que haya disfrutado de su estadía con nosotros, principalmente debido a nuestra ubicación y servicio. ¡Esperamos darle la bienvenida pronto! Un cordial saludo, Fabiana Polito Gerente de recepción

Dear Patricia, Thank you for your feedback regarding your stay with us here at the Sussex. I'm glad to see that you had an enjoyable experience with us. We hope that you will return again soon. If there is anything that you feel we could do even better to wow you on your next stay, please let me know. Kind Regards, Karl Markwell Guest Service Coordinator

Dear Nelson, I'm glad to see that you had such a great time here at the Sussex. We hope you will return again very soon. Kind Regards, Karl Markwell Guest Service Coordinator

Estimado Cliente, Muchas gracias por sus comentarios positivos. Me complace escuchar que realmente ha apreciado nuestra ubicación y servicio al cliente. Esperamos darle la bienvenida de Nuevo. Saludos Cordiales, Fabiana Polito Front Office Manager

Dear Mariela,Thank you for taking the time to leave a review and for giving us 4 out of 5 stars.We sincerely apologize for the inconvenience you experienced with your reservation. It’s important to us that our guests have a seamless experience from start to finish. We appreciate your patience and understanding while our team resolved the issue.We are investigating the problem with our reservation system and Expedia to ensure this does not happen again in the future.We’re glad to hear that our staff was able to assist you effectively, and we appreciate your kind words about their service.We hope to welcome you back soon for an even smoother stay.Best Regards,Abdellatif LalmiFront Office ManagerRadisson BLU Sussex

Dear Lynne, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha, Receptionist, Radisson Blu Sussex Hotel, London

Dear Tyler, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha, Receptionist, Radisson Blu Sussex Hotel, London

Dear Staci, It is indeed delightful to learn that you had a great stay with us. Your kind words about our dedicated staff truly make us beam with pride. The Radisson BLU Edwardian Sussex Hotel is indeed situated right in the heart of Marylebone, just a stone's throw away from London's iconic Oxford Street. We are fortunate to be surrounded by the best that London has to offer, from the chic boutiques and eateries on Oxford Street to the numerous art galleries in nearby Mayfair and the green spaces of Regent's Park. It is also heartening to hear that our staff were able to assist you during your stay. We always strive to provide an exceptional experience for our guests, and it is wonderful to know that our team played a part in making your stay enjoyable. We look forward to welcoming you back, whether it's for work or leisure. Regardless of the occasion, we are committed to providing an excellent experience with our state-of-the-art facilities and warm, helpful staff.Once again, thank you for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back soon.Warm Regards,Walusha,Receptionist,Radisson Blu Sussex, London

Dear Dickens, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha Costa, Receptionist, Radisson Blu Sussex Hotel, London

Dear Joeline, We would like to express our sincere gratitude for choosing to stay at our hotel and for providing us with your valuable feedback. We appreciate your honesty in rating us 6 out of 10, as it allows us to address any areas where we may have fallen short of your expectations.While we are glad that you chose our hotel, we are sorry to hear that your experience did not meet your full satisfaction. We take all feedback seriously, and we would like to assure you that we are committed to continuously improving our services. Your feedback helps in our improvement and enable us to take appropriate measures to enhance our guests' experiences.Once again, we apologize for any inconvenience you may have experienced during your stay. We sincerely hope that you will consider giving us another opportunity to serve you better in the future.Thank you for your understanding and for providing us with the opportunity to improve.Warm regards, Walusha Costa, Receptionist,Radisson Blu Edwardian Sussex Hotel, London

Dear Linn,We would like to thank you for making time to leave us a good review. We are thrilled to hear that you found everything to your satisfaction during your stay with us.Our location is indeed one of our major highlights. Being a stone's throw away from London's iconic West End theatres, we provide our guests the opportunity to immerse themselves in the vibrant cultural scene at their convenience. Furthermore, our commitment to your wellness and fitness is reflected in our 24-hour gym equipped with cardio machines and free weights. We hope this added a positive note to your stay and helped you maintain your fitness regimen even while travelling.We look forward to having you back soon for another perfect stay.Best Regards,Walusha Costa,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Aasmund,We would like to thank you for making time to leave us a good review. We are thrilled to hear that you found everything to your satisfaction during your stay with us.Our location is indeed one of our major highlights. Being a stone's throw away from London's iconic West End theatres, we provide our guests the opportunity to immerse themselves in the vibrant cultural scene at their convenience. Furthermore, our commitment to your wellness and fitness is reflected in our 24-hour gym equipped with cardio machines and free weights. We hope this added a positive note to your stay and helped you maintain your fitness regimen even while travelling.We look forward to having you back soon for another perfect stay.Best Regards,Walusha Costa,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Raed,Your positive review about your recent stay with us at Radisson BLU Edwardian Sussex Hotel is truly appreciated. It's heartening to know that you found our location amazing and the value of your stay great.It's evident that our prime location in Marylebone, just off London’s famous Oxford Street, contributed to your enjoyable experience. Indeed, being surrounded by the capital’s finest shopping, dining, and exploration spots makes the Sussex an ideal choice for our guests.We are also very fortunate to be in close proximity to the art galleries of Mayfair and the tranquil Regent’s Park, making our hotel a perfect base for guests who wish to explore a variety of experiences during their stay.However, we noted your comment regarding the single elevator. While our hotel is designed to maintain its character and charm, we understand that this may sometimes affect certain aspects of the modern conveniences our guests expect. We appreciate your understanding and patience in this regard.We hope to welcome you back in the future for another memorable stay where you can further enjoy the convenience of our location and the value of our offerings.Best Regards,Walusha Costa,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Carl, We would like to express our sincere gratitude for choosing to stay at our hotel and for providing us with your valuable feedback. We appreciate your honesty in rating us 6 out of 10, as it allows us to address any areas where we may have fallen short of your expectations.While we are glad that you chose our hotel, we are sorry to hear that your experience did not meet your full satisfaction. We take all feedback seriously, and we would like to assure you that we are committed to continuously improving our services. Your feedback helps in our improvement and enable us to take appropriate measures to enhance our guests' experiences.Once again, we apologize for any inconvenience you may have experienced during your stay. We sincerely hope that you will consider giving us another opportunity to serve you better in the future.Thank you for your understanding and for providing us with the opportunity to improve.Warm regards, Walusha Costa, Receptionist,Radisson Blu Edwardian Sussex Hotel, London

Dear Marc-Henri,I am sincerely sorry to hear that your experience did not meet your expectations. Your rating suggests that there were aspects of your stay that you were not completely satisfied with, and for that, I want to express our most sincere apologies. At Radisson BLU Edwardian Sussex Hotel, we hold ourselves to high standards of service, ensuring that our guests feel comfortable and well-cared for during their stay. To know that we fell short of these standards in your case is disappointing.While I can't change the past, I am hopeful for the future. We strive to learn and improve from every feedback we receive. While I am not in a position to provide you with specific remedies at this time, I can assure you that we are dedicated to making every guest's experience a positive one.We value your feedback as it helps us understand where we need to improve and hope you will give us the opportunity to provide you with the service you expect from us in the future.Best Regards,Walusha Costa,Receptionist,Radisson BLU Edwardian Sussex Hotel

Dear Francisco,Your feedback is truly valuable and we are grateful for you sharing your experience with us. We understand that you had concerns regarding the size and grade of one of the rooms booked. Here at Radisson BLU Edwardian Sussex Hotel, we aim to provide a variety of rooms to suit different preferences and we are saddened to hear about your dissatisfaction.We are pleased that one of your guests was able to enjoy an upgrade, however, it is regrettable that not everyone could get an upgrade because it is subject to availability. We strive to ensure that all our guests have a memorable stay and it is apparent that we did not fully meet your expectations during this visit.We continuously work towards improving our services and your feedback will certainly aid us in that process. We hope that despite the issues you encountered, you were able to find value in the other aspects of your stay.We truly hope for the opportunity to welcome you back in the future, aiming to exceed your expectations and provide you with the high standard of service we are known for.Best Regards,The Reception Team,Radisson BLU Edwardian Sussex Hotel

Dear Marc, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Edwardian Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha, Receptionist, Radisson Blu Edwardian Sussex Hotel, London

Dear Jennifer,It is indeed delightful to learn that you had a great stay with us during your work trip. Your kind words about our perfect location and our dedicated staff truly make us beam with pride. The Radisson BLU Edwardian Sussex Hotel is indeed situated right in the heart of Marylebone, just a stone's throw away from London's iconic Oxford Street. We are fortunate to be surrounded by the best that London has to offer, from the chic boutiques and eateries on Oxford Street to the numerous art galleries in nearby Mayfair and the green spaces of Regent's Park. Each of these attractions contributes to the unique charm of the Sussex, and we are pleased to know that you appreciated our prime location.It is also heartening to hear that our staff were able to assist you during your stay. We always strive to provide an exceptional experience for our guests, and it is wonderful to know that our team played a part in making your stay enjoyable. We look forward to welcoming you back, whether it's for work or leisure. Regardless of the occasion, we are committed to providing an excellent experience with our state-of-the-art facilities and warm, helpful staff.Once again, thank you for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back soon.Warm Regards,Walusha,Receptionist,Radisson Blu Edwardian Sussex, London

Patpatgek Margareta,Naawat ti ababa a feedbackmo maipapan iti nabiit pay a panagyanmo iti hotelmi. Makaupay a maammuan a nasarakanyo nga impersonal ti serbisiomi ta ti grupomi ket naikumit a mangipaay kadagiti nabara, personal a padas para kadagiti amin a sangailimi.Iti Radisson BLU Edwardian Sussex Hotel, ipagpannakkelmi ti panangipaay iti serbisio a mangiparikna kadagiti sangailimi a naabrasa ken ipatpategda. Nasanay dagiti miembro ti staff-mi a mangtaginayon iti propesional ngem nainggayyeman a kababalin a maitunos kadagiti kasapulan ken kaykayat dagiti sangailimi.Ti feedbackyo ket sigurado a saan nga iyanninaw dagiti nangato a pagalagadan nga ikagkagumaantayo nga itandudo. Nupay kasta, raraemenmi ti panangmatmatmo ken mangted dayta kadakami iti gundaway nga ag-introspect ken agsursuro.Nupay awan kadakami dagiti espesipiko ti padasmo, napateg kadakami ti sentimientom. Namnamaenmi nga iti laksid daytoy, nabalinanyo a tinagiragsak ti dadduma pay nga aspeto ti panagyanyo. Segseggaanmi ti posibilidad a mangabrasa kadakayo manen iti masakbayan, ken namnamaenmi nga adda manen gundawaymi a mangibati iti ad-adda a positibo ken manayon nga impresion kadakayo.Nasayaat a Kablaaw,Sasan KoofiManagid ti PanagpadagusRadisson BLU Edwardian Sussex Hotel

Dear Osama,We are delighted to hear that you had a "good" experience during your stay at Radisson BLU Edwardian Sussex Hotel. Your favorable comment is indeed a testament to the consistent efforts we put into offering our guests a seamless stay. We hope you had the opportunity to shopping and to enjoy a show during your visit.We look forward to welcoming you back to our hotel in the near future, and we hope that each visit will be as enjoyable as the last. Best Regards,Eugenia CravidReception TeamRadisson BLU Edwardian Sussex Hotel

Dear Geoffrey,Your heartening comments about our diligent staff have truly made our day. It's exceptionally gratifying to hear that their helpful and friendly demeanour contributed significantly to your positive experience at our property. Our team at Radisson BLU Edwardian Sussex Hotel is indeed our most valuable asset. We are sorry if we did not meet your expectations in others areas. Your feedback serves as an affirmation of the efforts our team puts in every day. Be assured, your compliments will be shared with the entire team, and they will be thrilled to hear your kind words.We hope to have the pleasure of hosting you again in the future, and we promise to make your next stay just as memorable.Best Regards,Eugenia CravidReception TeamRadisson BLU Edwardian Sussex Hotel

Dear Melissa,thank you for taking the time to leave us a review with your feedback. We are truly to hear that you have not been given a welcome gift, your feedback will help improve and make sure that our valued guests are well looked after.We are glad to see that this has not affected your overall experience and that you were pleased with our hotel. We do hope to see you soon again.Warm wishes,Reception Team

Dear Ibrahim, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our staff, and we're thrilled to hear that you found them to be friendly and helpful throughout your stay. At the Sussex Hotel, we strive to provide exceptional service to all our guests, and your feedback serves as a great motivation for our team. We will make sure to share your positive comments with our staff members, as they will be delighted to know that their efforts contributed to your enjoyable experience.If there is anything else you would like to share or if there are any areas where we can further improve, please do not hesitate to let us know. We value your feedback and are always looking for ways to enhance our guests' experience.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm Regards,Walusha,Receptionist,Radisson Blu Edwardian Sussex, London

Dear Ales, we are delighted to read that you found your stay at Radisson Blu Edwardian Sussex to be enjoyable. It's always heartening to hear when our guests have had a positive experience with us. Creating a comfortable and memorable stay for our guests is at the heart of what we do and we're glad that we were able to meet your expectations. We hope that we have the pleasure of welcoming you back in the future for another enjoyable stay. Kind regards, Walusha, Receptionist, Radisson Blu Edwardian Sussex, London

Dear Aswin, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Edwardian Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha, Receptionist, Radisson Blu Edwardian Sussex Hotel, London

Dear Daniel,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be very nice and that your room, despite being small, had all the amenities you needed. We appreciate your positive comments about our location as well.We apologize for any inconvenience you experienced with the elevator during your stay. We understand that a slow elevator can be frustrating. Your feedback is valuable to us, as it helps us identify areas for improvement and make necessary adjustments to enhance our guests' experience.We are glad to hear that despite this issue, you would still consider staying with us again. We would be honored to have the opportunity to welcome you back and provide you with an even better experience next time.If there is anything else you would like to share or if there are any specific suggestions you have for us, please feel free to let us know. We value your feedback and are committed to continuously improving our services.Thank you once again for choosing to stay with us. We look forward to the possibility of hosting you again in the future.Warm regards,WalushaReceptionistRadisson Blu Edwardian Sussex, London

Dear Ioannis, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. We greatly appreciate your kind words regarding the cleanliness and the amenities of your room. We understand that the size of the room fell slightly short of your expectations, and we apologize for any inconvenience this may have caused. While we strive to offer comfortable accommodations for all our guests, we recognize that individual preferences may vary. We appreciate your understanding in this matter. However, we are pleased to hear that despite the size, you found the room to be well equipped and spotless. Maintaining a high standard of cleanliness and providing modern amenities are important aspects of our commitment to guest satisfaction. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Warm regards, Walusha, Receptionist, Radisson Blu Edwardian Sussex Hotel, London

Dear Guest,I am truly sorry to hear that your recent stay at the Radisson BLU Edwardian Sussex Hotel did not meet your expectations. We always strive to provide a comfortable and enjoyable experience for our guests, and it is disappointing to hear that we fell short in your case.You've highlighted several areas of concern, particularly the size of the room and the lack of furniture for storage. While we take pride in our well-designed rooms, we understand that the dimensions and design might not be to everyone's taste or needs. We have different room categories to cater for various preferences, and I am sorry if the room allocated to you fell short of your expectations.Your comment about the running water issue in the toilet is also noted. It is certainly not reflective of the high standards we set ourselves and we sincerely apologize for any inconvenience caused. Thank you for acknowledging the efforts of our staff. We are committed to providing exceptional service and it's heartening to know that this aspect was appreciated.Again, I sincerely apologize for the shortcomings. It is our fervent wish at the Radisson BLU Edwardian Sussex Hotel to provide a memorable stay for all our guests and we regret that we were not able to deliver that for you this time. We hope that you will consider giving us another opportunity to serve you better in the future.Best Regards,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Madeleine Christin, thank you for making time to rate us. Your feedback indicates that we have been successful in providing a satisfactory experience for you. Our team here at Radisson Blu Edwardian Sussex always strives to offer top-notch services to our esteemed guests. Your rating is a testimony to our efforts, yet it also motivates us to strive for the full score in future. We believe that there's always room for improvement and we remain committed to enhancing our services and facilities. Your feedback is a valuable tool that helps us in this journey of constant improvement. Should you choose to stay with us again, we will do our utmost to provide an even better experience that we hope would warrant a perfect score. Again, thank you for your feedback. Warm regards, Walusha, Receptionist, Radisson Blu Edwardian Sussex Hotel, London

Dear Lydia,I am sincerely sorry to hear that your experience did not meet your expectations. Your rating suggests that there were aspects of your stay that you were not completely satisfied with, and for that, I want to express our most sincere apologies.At Radisson BLU Edwardian Sussex Hotel, we hold ourselves to high standards of service, ensuring that our guests feel comfortable and well-cared for during their stay. To know that we fell short of these standards in your case is disappointing.While I can't change the past, I am hopeful for the future. We strive to learn and improve from every feedback we receive. While I am not in a position to provide you with specific remedies at this time, I can assure you that we are dedicated to making every guest's experience a positive one.We value your feedback as it helps us understand where we need to improve and hope you will give us the opportunity to provide you with the service you expect from us in the future.Best Regards,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Roger, We regret to read that your recent experience with us did not meet your expectations. Our team at the Radisson Blu Edwardian Sussex is committed to providing our guests with exceptional service and it seems that we fell short in this instance. Please accept our sincerest apologies for any inconveniences you may have experienced. It is our goal to create a comfortable and enjoyable environment for all of our guests, and it's disheartening to know we did not achieve this during your visit. While we cannot change the past, we continuously strive to improve our services and guest experience. We hope that you would consider giving us another opportunity to serve you better in the future. Should you wish to discuss your experience further, please feel free to contact us directly. We value your feedback and hope to serve you better in the future. Kind regards,The Reception Team, Radisson Blu Edwardian Sussex

Dear Hazel, We would like to express our sincere gratitude for choosing to stay at our hotel and for providing us with your valuable feedback. We appreciate your honesty in rating us 6 out of 10, as it allows us to address any areas where we may have fallen short of your expectations.While we are glad that you chose our hotel, we are sorry to hear that your experience did not meet your full satisfaction. We take all feedback seriously, and we would like to assure you that we are committed to continuously improving our services. Your feedback helps in our improvement and enable us to take appropriate measures to enhance our guests' experiences.Once again, we apologize for any inconvenience you may have experienced during your stay. We sincerely hope that you will consider giving us another opportunity to serve you better in the future.Thank you for your understanding and for providing us with the opportunity to improve.Warm regards,The reception team,Radisson Blu Edwardian Sussex Hotel, London

Dear Guest,It's indeed a pleasure to know that you chose our hotel for your stay for the fourth time. Your loyalty is highly appreciated.Our location, set in Marylebone, just off London’s famous Oxford Street, is indeed one of the many features that our guests love about staying with us. It's wonderful to hear that you found it so convenient for shopping, dining, and accessing the subway.Beyond the immediate surroundings, with Mayfair’s art galleries and Regent’s Park steps away, we're indeed fortunate to be nestled among some of the capital’s best spots to explore. We trust you had the opportunity to visit these during your stay.We look forward to welcoming you back for your fifth stay at the Radisson BLU Edwardian Sussex Hotel, making more memorable experiences for you in the heart of London.Best Regards,ReceptionistRadisson BLU Edwardian Sussex Hotel

Dear Inge,We are delighted to hear that you appreciated the room and our strategic location. Indeed, our hotel is nestled in the vibrant area of Marylebone, just a stone's throw away from Oxford Street. This location provides our guests with the convenience of exploring London’s renowned shopping districts, dining areas, and other attractions.However, we regret to hear about your experience with our lift. We understand how this could have caused some inconvenience during your stay. Please know that the size of the lift is in keeping with the overall design and structure of our historic building. We maintain a careful balance between preserving the charm of the original structure and providing modern amenities to our guests. We would like to assure you that we are continuously working on improving our services and facilities, and we greatly appreciate your feedback as it helps us understand where to focus our efforts. Thank you once again for choosing Radisson Blu Edwardian Sussex and we look forward to welcoming you back on your next visit to London.

Dear Ken,Your feedback is highly valuable to us, and we sincerely regret to hear that your recent stay at our hotel did not meet your expectations. It's disheartening to learn that you found your room to be smaller than you anticipated and somewhat uncomfortable.In our pursuit of excellent hospitality, we strive to offer a variety of rooms, each with its unique dimensions and design. We understand that personal comfort can vary greatly from guest to guest, and we're truly sorry to hear that the room you stayed in did not contribute to a more enjoyable stay.We note your comments regarding the position of the TV. Feedback such as yours is incredibly important, as it allows us to better understand how we can enhance our guests' experiences in the future. We hope that despite the issues mentioned, you were still able to find some enjoyment in your visit. Perhaps in the future, we can suggest a different room type in line with your preferences to ensure you have a more comfortable stay. Our team is committed to providing exceptional service, and we hope we have the chance to welcome you back for a more positive experience at Radisson Blu Edwardian Sussex.Kind regards,Reception TeamRadisson Blu Edwardian Sussex

Dear Yousuf, thank you for taking the time to rate us. We're pleased to see that you had a positive experience with us. We continuously strive for excellence and would love to hear any feedback that could help us achieve a perfect score for your next visit. We appreciate your patronage and hope to welcome you back soon.Warm regards,Reception Team, Radisson Blu Edwardian Sussex, London