Fachada de la propiedad

Opiniones sobre No 1 The Mansion Apartments by Mansley

4 out of 5
No 1 The Mansion Apartments by Mansley
219 Earls Court Road, Kensington, London, England

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 210 de 324 opiniones" "
Evaluación: 8 - Bueno. 90 de 324 opiniones" "
Evaluación: 6 - Aceptable. 15 de 324 opiniones" "
Evaluación: 4 - Mediocre. 6 de 324 opiniones" "
Evaluación: 2 - Terrible. 3 de 324 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andres

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Gran estadía en Londres
Excelente ubicacion cerca de metro Earls Court y conexiones. Comercio y restaurantes. Bienvenida cordial y profesional. Recibimos un upg a un apartamento más grande. Muy cómodo aunque requiere algunas actualizaciones.
Se hospedó 2 noches en enero de 2023
Respuesta de Alberto el 31 ene. 2023
Estimado Andres,Muchas gracias por su reseña y por haber elegido No1 The Mansions By Mansley en su visita a Londres. Nuestra propiedad está situada a solo 5 minutos de la estación de Earls Court y bien comunicada con el centro de la ciudad y los lugares de interés; además de estar en uno de los barrios más exclusivos de la ciudad con una gran variedad de restaurantes y tiendas. Para hacer su estancia mas placentera, el equipo de servicios al huésped hizo un upgrade a su reserva para asegurarle una estancia agradable y comfortable. Hemos compartido sus comentarios con nuestros administradores para planear mejoras en todos nuestros apartamentos. Esperamos verle nuevamente en un futuro viaje en No1 The Mansions By Mansley.

8/10 Bueno

María Asunción

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lo q más me gusto es la privacidad del apartamento y su amplitud Tiene cosas en poco viejas, me vendría bien una reforma para verse tan elegante como en las fotos Lo q menos el ascensor antiguo y no llegaba directamente al piso donde teníamos la habitación es un problema cuando llegas con muchas maletas tener q acabar subiendo escaleras
Se hospedó 5 noches en agosto de 2021
Respuesta de Roy Diamante el 28 sept. 2021
Dear Maria, Thank you for your positive review of No.1 The Mansions. I am delighted to know that you found a true reflection of our apartments based on the pictures you have seen. We hope to see you back with us again soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en julio de 2018
Respuesta de Roy Diamante el 13 ago. 2018
Thank you for the 5* review! The Mansions hope to have you back again in the near future

10/10 Excelente

Begoña

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zona residencial muy bonita y con el metro al lado
Se hospedó 3 noches en julio de 2018
Respuesta de Manager el 2 ago. 2018
Thank you for your review. We hope to see you again soon!

10/10 Excelente

Conectividad y bien servicio, gGan conectividad a pasos de Earls Court

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente conectividad y comodidad
Buen servicio, amplitud y unicacion
Se hospedó 14 noches en enero de 2018
Respuesta de Roy Diamante el 6 feb. 2018
Thank you for the positive review which we do hope you return in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comodidad, amplitud y excelente ubicación
Los departamentos están muy bien ubicados a dos cuadras de Esrls Court. La atención es excelente y los departamentos muy cómodos y bien equipados.
Se hospedó 14 noches en enero de 2018
Respuesta de Roy Diamante el 6 feb. 2018
Thank you for the kind review of No.1 The Mansions. We do hope to see you again in the near future.

8/10 Bueno

Antonio

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Nice aparthotel in the heart of Earls Court
We used tyo leave in the neighborhood, so we like the location. Concept is good and space is generous. Paul, who works in the facilities, is very kind and helpful. Place is clean, and towels and bed sheets are in good condition. On the areas to improve, I believe the place would benefit from a bit of refurbishment/upgrading, as it is a bit too rusty (ej. windows don´t close well, kitchen is a bit too obselete and not very complete in terms of dishes/cutlery/glasses, etc)
Se hospedó 3 noches en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena ubicación para transporta se.
Excelente apartamento y ubicación para desplazarse por la ciudad.

10/10 Excelente

RICARDO

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Ideal for families; close to underground and food
Everything was fine except the beginning. We had been shown "our" apartment some days before but they gave us a smaller one (we were 5) and gave the better one to a party with less people and shorter stay. Several lamps did not work, neither was there hot water. But the person in charge did his best and the issues were solved and afterwards we enjoyed our stay.

8/10 Bueno

Juliet

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Paul el 6 may. 2024
Dear Juliet , Thank you for your high scoring review .All at the Mansions look forward to your return visit .Thanking you . Kind regards,Paul Muscroft.guest service team.

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location for our stay in London. It is an easy walk to earls court station giving you access to wherever you need to be, but allows you to return to a quieter more cozy feeling neighborhood. There were 6 of us getting together for the London marathon, the rooms were perfect amount of space to accommodate everyone while also giving us places to be together as well. Kitchen area was exactly what we needed, as we shopped at the wonderful grocery store across the sheet and prepared a meal inside one evening.
Se hospedó 4 noches en abril de 2024
Respuesta de Elena Santoro Guest Service Associate el 3 may. 2024
Dear Christopher, Thank you for choosing No.1 The Mansions by Mansley. We are glad that you enjoyed your stay with us at No 1 Mansions.We are pleased that you found the apartment well equipped, we offer all the necessary facilities to ensure to all our guest a homely atmosphere in our property.Our property has the privilege of being located in one of the most exclusive areas of London, which is full of grocery stores where you can find everything you need and nearby restaurants with a great variety of different cuisines, as well as connected to London. Metro and Bus network and within walking distance of the main points of interest in the city.We look forward to seeing you again at No1 The Mansions By Mansley. Sincerely

10/10 Excelente

kev, Maple Plain

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place was perfect - clean and a lot of room for a family of 5 - Beds were like sleeping in our own beds at home! Staff very helpful! Thank you
Se hospedó 6 noches en abril de 2024
Respuesta de Mehedi el 1 may. 2024
Dear Kev, Thank you for your fantastic review ! We're thrilled to hear that you and your family had a wonderful stay with us at No 1 The Mansions by Mansley. Providing a clean and spacious environment for our guests is always a top priority, and it's delightful to know that you found our beds to be as comfortable as your own at home. Our team takes great pride in delivering excellent service, and your kind words about their helpfulness mean a lot to us. We look forward to welcoming you back on your next trip!Kind Regards, Mehedi HasanGuest Service Associate

8/10 Bueno

Mark

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location from Gatwick Airport. Bed not too comfy, toilet quite cramped in next to bath. Warm room with noisy pipes.
Se hospedó 2 noches en abril de 2024
Respuesta de paul el 27 abr. 2024
Dear Mark ,thank you for leaving a high scoring review.Your comments will be passed on to our leadership team .We look forward to welcoming you back in the future.Kind regards,Paul Muscroft.guest service team.

10/10 Excelente

Danielle

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Spacious! Full kitchen.
Se hospedó 6 noches en marzo de 2024
Respuesta de Alberto | Guest Service Shift Leader el 7 abr. 2024
Dear Danielle,Thank you for choosing No1 The Mansions By Mansley on your previous visit in London. Our apartments have been designed to be spacious to ensure the comfort and offer a homelike experience whilst exploring our city. All our kitchens are fully equipped with modern devices and utilities.We hope you enjoyed your stay with us and we look forward to seeing you again.

10/10 Excelente

Inka

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Sehr nah an der Underground-Station. Topp 👍
Se hospedó 5 noches en marzo de 2024
Respuesta de Charlotte el 30 mar. 2024
Dear Inka, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay with us and the location of our apartments which is a short walk away from the tube. We hope to welcome you again. Kind regards, Charlotte Lawson. Guest Services Associate.

10/10 Excelente

Walter Nathan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 8 noches en marzo de 2024
Respuesta de Elena Santoro Guest Service Associate el 27 mar. 2024
Dear Walter Nathan,Thank you for the Positive feedback for No1 The Mansions by Mansley. We hope to see you back again very soon!

8/10 Bueno

Jianlong

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Stayed in an apartment with 2 bedrooms and 1 living room for one week. The staff was very friendly and responsive. We had a bath drain clog when we checked in, and they had it fixed next day after we reported. The location of this property is awesome, and it could be a bit noisy with traffic. The bathroom is very small and our apartment is a bit of dated. I was disappointed as what we booked an apartment with two beds in the second bedroom on Expedia, however, there was only one bed in the second bedroom. I was not sure what caused the discrepancy between what we booked on Expedia and what we were offered. Anyway, as we only had 3 people, that was not a big deal.
Respuesta de Charlotte el 30 mar. 2024
Dear Jin, Thank you for taking the time to write us a review. We are delighted to hear that you enjoyed your stay with us. At Mansley we strive to provide great customer service so we are thrilled to hear that you valued it. We are glad to hear that you enjoyed the location of the apartment which is accessible to the heart of London. Thank you on the note of the out dated apartment we will pass it onto our management team. Our standard layout is 1 double and 1 twin room in our 2 bed 1 bath. We hope to welcome you again soon. Kind regards, Charlotte. Guest Services Associate

10/10 Excelente

James

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Mehedi el 22 mar. 2024
Dear James,Thank you so much for taking the time to leave such a glowing review! We're absolutely thrilled to hear that your experience with us was nothing short of exceptional.At No 1 The Mansions by Mansley, providing top-notch service and creating unforgettable experiences for our guests is our utmost priority, so it's incredibly rewarding to know that we hit the mark during your stay.We sincerely appreciate your feedback and look forward to welcoming you back soon for another fantastic experience!Kind regards, Mehedi HasanGuest Service Associate

10/10 Excelente

Abeer

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property management was fantastic. We were upgraded for free to the 3b/3b which we were incredibly grateful for. Rooms were very clean and comfortable, made our experience so much more relaxing. The garden was gorgeous too. We are very grateful and floored by how much of a bang for our buck it was. The building and area around it have some construction going so bring some ear plugs if that’s an issue for you. Walkable to earls court and brompton tube station a bus stop nearby. Grocery and restaurants in the area. Really loved out experience.
Se hospedó 8 noches en febrero de 2024
Respuesta de Mehedi el 21 mar. 2024
Dear Abeer,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic stay at No 1 The Mansion Apartments by Mansley and that you appreciated our efforts to ensure your comfort. It's wonderful to know that you enjoyed the upgrade to the 3-bedroom unit and that it contributed to making your experience more relaxing.We are delighted that you found our rooms to be clean and comfortable, and we're glad that you were able to enjoy the gorgeous garden as well. We appreciate your understanding regarding the construction noise in the area. Indeed, our location offers convenient access to Earls Court and Brompton tube stations, as well as nearby grocery stores and restaurants, making it a convenient choice for travellers.Once again, thank you for choosing to stay with us at No 1 The Mansion Apartments by Mansley and for sharing your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!Warm Regards,Mehedi HasanGuest Service Associate

10/10 Excelente

Jean-Francois

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Magnifique séjour à cet endroit. Merci pour tout !
Se hospedó 5 noches en marzo de 2024
Respuesta de Elena Santoro Guest Service Associate el 9 mar. 2024
Dear Jean - Francoise, Merci de nous avoir laissé un avis sur votre séjour au No.1 The Mansions.Nous sommes heureux d'apprendre que vous avez apprécié notre emplacement, Earls Court Road, au cœur de Kensington, l'un des quartiers les plus exclusifs de Londres, qui regorge d'épiceries où vous pouvez trouver tout ce dont vous avez besoin et de restaurants à proximité avec une grande variété de différentes cuisines, ainsi que relié à Londres, par le réseau de métro et de bus et à distance de marche des principaux points d'intérêt de la ville.Nous nous réjouissons de vous accueillir lors d'un futur séjour au No1 The Mansions By Mansley.Cordialement

10/10 Excelente

GAGM

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Elena Santoro, Guest Serviced Associate. el 3 mar. 2024
Dear GAGM,Thank you for the Positive feedback for No1 The Mansions by Mansley. We hope to see you back again very soon!

10/10 Excelente

javier, Miami

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was perfect. Elena at the reception is an asset to any company. I will be back
Se hospedó 3 noches en febrero de 2024
Respuesta de Mehedi el 21 mar. 2024
Dear Javier,Thank you very much for your glowing review! We are thrilled to hear that everything was perfect during your recent stay with us at No 1 The Mansion Apartments by Mansley. It's wonderful to know that Elena at the reception made such a positive impression on you – we agree, she is indeed an asset to our team!We truly appreciate your kind words and your recognition of Elena's exceptional service. We will be sure to pass along your compliments to her.We can't wait to welcome you back for another fantastic experience at No 1 The Mansion Apartments by Mansley. Should you need any assistance or have any special requests for your next visit, please don't hesitate to let us know.Warm regards,Mehedi HasanGuest Service Associate

8/10 Bueno

SeungWoo

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Comfy apartment. Old building but nice experie ce. Well equipped kichen, spacious living room
Se hospedó 5 noches en febrero de 2024
Respuesta de Alberto Vela Castelan | Guest Service Shift Leader el 10 feb. 2024
Dear Seung Woo,Thank you for your review and for choosing to stay at No1 The Mansions By Mansley on your previous visit in London. Our apartments are comfortable for a party of six persons and its homelike atmosphere is ideal for a short holiday break and long term.We look forward to welcoming you again.

10/10 Excelente

Adrian

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great condo!
Se hospedó 1 noche en enero de 2024
Respuesta de Elena Santoro. Guest Service Associate el 28 ene. 2024
Dear Adrian, Thank you for the Positive feedback for No1 The Mansions by Mansley. We hope to see you back again very soon!

10/10 Excelente

Bernadette

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This was the best hotel we stayed in on our four week trip The studio room was a great size for two and a fully functional kitchen , with washing machine and dryer was great . I would certainly recommend this place , staff were also pleasant and accommodating and always helpful .10/10
Se hospedó 6 noches en enero de 2024
Respuesta de Paul el 12 ene. 2024
Dear Bernadette, thank you for your glowing review. It sounds as if we hit the spot with the apartment you stayed in , thankyou for your kind words about our team members, your thanks will be passed on .We love to hear people say they will recommend us . Thanking you .Kind regards.Paul Muscroft.Guest service team.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
We had a studio-with-Murphy-bed-and-kitchen. Bathroom and kitchen were gleaming and well-equipped - dishwasher! - washer/dryer! - both worked! The main room, though, was slightly tired, with a wood-laminate floor and no rugs. (Of course; the Murphy bed would have killed a carpet.) This was a bit uncomfortable. And there was noise from the room above - also without carpet? Early one morning, we were awakened by a STRONG smell of garlic cooking, no idea where it came from. Then, minutes later, the building smoke detector went off. An employee walking the halls said, "Oh, that's not you," and simply walked away. Building has an old manually-operated elevator, and if the previous user didn't close the gate, it wouldn't work....we had to walk up four floors a couple of times. Definitely not the worst place I've ever stayed, but not the most comfortable.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Will el 23 dic. 2023
Dear guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We value your insights and apologise for any inconveniences you encountered during your visit. We're delighted to hear that you found the bathroom and kitchen to be gleaming and well-equipped, and it's wonderful to know that the dishwasher and washer/dryer added to your convenience. However, we sincerely apologise for the discomfort you experienced in the main room. Your feedback about the wood-laminate floor and the absence of rugs is duly noted, and we will certainly explore options to enhance the overall comfort of the space. I'm sorry to learn about the noise from the room above and the unexpected morning disturbance with the smell of garlic cooking and the smoke detector. This is not the experience we aim to provide, and we will investigate these issues to prevent any recurrence in the future. Regarding the elevator challenges, we apologise for the inconvenience caused by its manual operation and the need to climb stairs due to a gate left open. We understand the frustration this can cause and will keep reminding all guests to remember to shut the gates before vacating the lift, so the next guest has a smooth experience. Your comments are valuable to us, and we appreciate your understanding. We hope you consider giving us another opportunity to exceed your expectations in the future. Kind Regards, Will Mbwanda, Front of House Manager.

4/10 Mediocre

Matt

Viajó con su familia
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Ended up walking out
I didn’t stay in the room. The lift was broken and I was on the 6th floor. The room was quite dated although the bathroom and kitchen had been updated recently. The bed quality was poor and the furniture was pretty creepy. I booked a holiday inn express hotel 2 stops down and ate the non refundable cost of this room instead of letting my family trip be ruined. The staff I did interact with were nice.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Will el 23 dic. 2023
Dear Matt,Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your intended stay. It is disheartening to learn that the broken lift and the condition of the room fell short of your expectations. We understand the importance of a comfortable and well-maintained environment for our guests, and we are truly sorry that we did not meet your standards on this occasion. Your comments regarding the bed quality and the dated furniture are duly noted, and we assure you that we will address these issues promptly to enhance the overall guest experience. We appreciate your recognition of our staff's friendliness, and we regret that we were unable to fully salvage your experience during this visit. It is our sincere hope that you will consider giving us another opportunity in the future to showcase the improvements we have made based on your valuable feedback. Kind Regards, Will Mbwanda, Front of House Manager.

10/10 Excelente

PUI PIK

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Shift Leader el 23 dic. 2023
Dear Pui PIk,Thank you for choosing to stay at No1 The Mansions By Mansley, we hope you enjoyed your stay and we look forward to seeing you again.

10/10 Excelente

Pauline

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Amazing place
Ideally placed near to the tube station, our room was upgraded for myself and 3 friends, rooms were clean and beds comfortable, plenty of space, a room each and 3 bathrooms, kitchen was well equipp e and spacious, staff were pleasant and helpful thoroughly recommend
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Shift Leader el 23 dic. 2023
Dear Pauline,Thank you for choosing to stay at No1 The Mansions By Mansley. Our three bedroom apartments are ideal for family and friends travelling together as they offer a homelike experience whilst visiting our city. We are glad to know that your stay was pleasant and we look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Perfect for family getaway
Wonderful location in Earls Court, staff was always attentive and present, 2 bedroom room was clean and comfortable with a handy kitchen
Se hospedó 6 noches en noviembre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Shift Leader el 23 dic. 2023
Dear guest,Thank you for choosing to stay at No1 The Mansions By Mansley. Our property lies in one of the best areas in London and with just a 20-minute distance to the city centre. All our staff works hard and thoroughly to guarantee that your stay will be the most pleasant and comfortable.We look forward to seeing you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
The location of the apartment is good. Near the underground station. Unfortunately the lift was out of order during our stay and we had to walk stairs with luggage.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Shift Leader el 23 dic. 2023
Dear guest,Thank you for choosing to stay at No1 The Mansions By Mansley. Our property is in Kensington and Chelsea borough, one of the most exclusive areas in London within just a 20-minute travel to the city centre by the underground. Please note that the lift was something that was unforeseen and our engineers had it fixed as soon as possible. In this situation, our staff is happy to assist in bringing up the luggage upstairs.We hope to seeing you again on a future trip in London.

10/10 Excelente

Peggy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Loved having a full apartment
Se hospedó 5 noches en septiembre de 2023
Respuesta de Elena Santoro. Guest Service Associate el 3 dic. 2023
Dear Peggy, Thank you for your review and for choosing No1 The Mansions By Mansley in your visit in London.We are located on Earls Court Road, in the heart of the Kensington one of the most exclusive areas of London, which is full of grocery stores where you can find everything you need and nearby restaurants, as well as connected to London, by underground and bus network and within walking distance of the main points of interest in the city.We are pleased that you found everything you needed it. We try to offer all the facilities so that our guests feel a homely atmosphere in our property.We hope to see you again soon on your next visit to London. Best regards,

10/10 Excelente

sean

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Lovely 3 bedroom apartment!
This was a wonderful location for a family or group. Very close to Earl’s Court station. We had a lovely 3 bedroom apartment - included was a washer and dryer. Daily service with fresh towels made it quite nice. Highly recommend and would stay again.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 14 nov. 2023
Dear Sean,Thank you for your review and top score and for choosing to stay at No1 The Mansions By Mansley. Our property is well connected to the city centre just by 20-minute travel by the underground and our 3 bedroom apartments are ideal for a family stay offering a homelike experience whilst exploring London. Housekeeping is keen to ensure that all our accommodations meet the cleanliness and comfort standards.We look forward to seeing you again.

8/10 Bueno

Julien

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 14 nov. 2023
Dear Julien,Thank you for your review and top score and for choosing to stay at No1 The Mansions By Mansley. We hope you enjoyed your stay and we look forward to seeing you again.

8/10 Bueno

Peter

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
What a lovely place!
An enjoyable stay in a nice area. The apartment met all our requirements and we were very pleased regarding the condition of the place. A small hiccup would be the workmen who started drilling above our rented apartment at 7.30 a.m. on Saturday morning, which unfortunately went on for roughly two hours.
Se hospedó 2 noches en octubre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 30 oct. 2023
Dear Peter,Thank you for your review and for choosing to stay at No1 The Mansions By Mansley in your former visit in London. Our two bedroom apartments have all the utilities to host a family and the unit you stayed at had some renovations a few months ago which we hope made your stay more pleasant.We apologise for the inconveniences you experienced on Saturday, we are currently doing some refurbishments in the apartments above, however, we will speak with the contractors to avoid any noises on early time to reduce nuisances to our guests.We look forward to seeing you again soon.

10/10 Excelente

Shinji

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
快適な滞在
建物は古いですが、リノベートされているので、快適に過ごすことが出来ました。EARLS COURT駅からすぐ近く。スーパー、カフェ、ファストフード、パブ等も駅周辺にあり、とても便利です。EARLS COURTはヒースロー空港、パディントン駅、中心部他、どこに行くにも便利。街並みが素敵なエリアです。
Se hospedó 5 noches en octubre de 2023
Respuesta de Charlotte Lawson el 30 oct. 2023
Dear Shinji, Thank you for taking the time to write us a review. We are glad that you enjoyed your stay with us at No 1 Mansions. The property being in the Royal borough Kensington and Chelsea, we have a wide variety of restaurants, cafes, pubs and many more to list. It also accessible to the heart of London and reachable to London airports. We look forward to welcoming you back to London. Kind regards, Charlotte Lawson, Guest Services Associate.

6/10 Aceptable

France

Viajó con su pareja
Le gustó: Servicios
The location is perfect if you visit the city with the public transport. We had the studio, with a pull-down standard bed… not very comfortable. Furnitures quite outdated. I would not recommend the studio, but the other apartments looked very nice. The employees were very professionnel and kind.
Se hospedó 5 noches en octubre de 2023
Respuesta de MO el 27 oct. 2023
Dear FranceThank you for your review and for choosing No1 The Mansions By Mansley in your visit in London.We are located on Earls Court Road, in the heart of the Kensington one of the most exclusive areas of London, which is full of grocery stores where you can find everything you need and nearby restaurants, as well as connected to London, by underground and bus network and within walking distance of the main points of interest in the city.We are pleased that you found everything you needed it. We try to offer all the facilities so that our guests feel a homely atmosphere in our property.We hope to see you again soon on your next visit to London. Best regards

10/10 Excelente

Joan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en octubre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 20 oct. 2023
Dear Joan,Thank you for your review and for choosing No1 The Mansions By Mansley in your former visit in London. We look forward to welcoming you again.

10/10 Excelente

Ailea

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place is in the perfect spot to easily explore and enjoy London. It was clean and felt very safe. I would stay here again in a heartbeat!
Se hospedó 11 noches en octubre de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 20 oct. 2023
Dear Ailea,Thank you for your review and for choosing No1 The Mansions By Mansley. Our property has the privilege to be located in one of the best areas in London and close to the city centre by just 20-minute journey using the underground. We look forward to welcoming you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Nice apartment, good location next to the tube and very clean.
Se hospedó 4 noches en octubre de 2023
Respuesta de Elena Santoro Guest Service Associate el 8 oct. 2023
Dear AnonymousThank you for your review and for choosing No1 The Mansions By Mansley in your visit in London.We are located on Earls Court Road, in the heart of the Kensington one of the most exclusive areas of London, which is full of grocery stores where you can find everything you need and nearby restaurants, as well as connected to London, by underground and bus network and within walking distance of the main points of interest in the city.We are pleased that you found everything you needed it. We try to offer all the facilities so that our guests feel a homely atmosphere in our property.We hope to see you again soon on your next visit to London. Best regards

10/10 Excelente

Jacquelyn

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very helpful staff, cleaning was excellent and thorough, beds and linens comfortable, very good amenities
Se hospedó 8 noches en septiembre de 2023
Respuesta de Elena Santoro. Guest Service Associate el 8 oct. 2023
Dear Jacquelyn, Thank you for your review and for choosing No1 the Mansions by Mansley.We are glad to hear you enjoyed your stay with us and you found the rooms big with comfortable beds. We are very grateful for the words about our staff, and I shared your comments with them, they are essential for a unique experience in our property.We are looking forward to seeing you again soon. Kind Regards

10/10 Excelente

Winnie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The amenities in this property are very complete. They have washing machine, microwave oven, dishwasher, fridge and TV. The apartment is very clean and they provide fresh towels everyday.
Se hospedó 3 noches en agosto de 2023
Respuesta de Mehedi el 2 sept. 2023
Dear Winnie,We're delighted to learn that you had such a wonderful experience at No 1 The Mansions by Mansley. Your kind words about our comprehensive amenities and commitment to cleanliness are truly appreciated.Your feedback inspires us to continue delivering exceptional service, and we can't wait to have the pleasure of hosting you again in the future.Warmest regards,Mehedi HasanGuest Service AssociateMansley Serviced Apartments

6/10 Aceptable

Takeshi

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 28 ago. 2023
Dear Takeshi,Thank you for choosing to stay at No1 The Mansions By Mansley in your former visit in London. We hope you enjoyed your stay with us and feel free to share any comments, we take our guest's feedback into consideration in order to provide the best service.We look forward to welcoming you again at No1 The Mansions By Mansley.

10/10 Excelente

Suzanne

Se hospedó 7 noches en agosto de 2023
Respuesta de Will el 11 sept. 2023
Thank you for choosing No.1 The Mansions for your stay in London. We are extremely pride to see you had a delightful experience with us. I hope we can welcome you back in the foreseeable future. Kind Regards, Will Mbwanda, Front of House Manager.

8/10 Bueno

Robert

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Another great long weekend
Se hospedó 2 noches en agosto de 2023
Respuesta de Elena Santoro. Guest Service Associate el 9 sept. 2023
Dear Robert, Thank you for the Positive feedback for No1 The Mansions by Mansley. We hope to see you back again very soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Mehedi el 13 ago. 2023
Thank you for your review. We look forward to welcoming you back again. Best Regards

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The apartment was spacious, clean, and had everything you need. You can see it's been recently renovated which adds a huge extra. Staff were friendly and helpful. Location is unbeatable! It's well connected, has lots of dinning options, coffee shops, groceries, etc. and it's very safe and quiet. Ideal for families. Highly recommend and would definitely stay again.
Se hospedó 5 noches en julio de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 11 ago. 2023
Dear Maria,Thank you for your review and for choosing No1 The Mansions By Mansley. We are currently undergoing some renovations in our apartments and we are glad that you enjoyed your stay in one of our fully renovated accommodation. At the Mansley Group we take special care in our guest's needs which can be appreciated on the new layout for some of our apartments. We are located in one of the most exclusive areas in London well connected to the city centre within 20 minutes using the London Underground.We look forward to seeing you again.

8/10 Bueno

Claire

Se hospedó 7 noches en julio de 2023
Respuesta de Elena Santoro. Guest Service Associate el 22 ago. 2023
Dear Claire, Thank you for the Positive feedback for No1 The Mansions by Mansley. We hope to see you back again very soon!

10/10 Excelente

Kelley, McGraw

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place to stay everyone was kind and helpful. Great location, clean and quiet. Lovely
Se hospedó 3 noches en julio de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 11 ago. 2023
Thank you for choosing No1 The Mansions By Mansley in your former visit to London. As part of the guest service team we are keen into providing the best to ensure you enjoy a comfortable and pleasant stay with us. We are in a privileged location close to the city centre within 20-minute distance using the London Underground. We look forward to seeing you again.

10/10 Excelente

Kjetil

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en julio de 2023
Respuesta de Alberto Vela Castelan | Guest Service Associate el 11 ago. 2023
Thank you for choosing No1 The Mansions By Mansley, we hope you enjoyed your stay with us and we look forward to seeing you again.