Escaleras

Opiniones sobre Lansbury Heritage Hotel

4.5 out of 5
Lansbury Heritage Hotel
117 Poplar High Street, London, England

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 696 de 1004 opiniones" "
Evaluación: 8 - Bueno. 201 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 58 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 18 de 1004 opiniones" "
Evaluación: 2 - Terrible. 31 de 1004 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

FERNANDO

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place; great service and the rooom was very comfortable.
Se hospedó 5 noches en febrero de 2023
Respuesta de Stole el 9 feb. 2023
Dear Fernando, Thank you for your excellent feedback! We're thrilled to hear that you were impressed with the cleanliness and attention to detail in our hotel. Our goal is to provide a comfortable and enjoyable stay for all of our guests, and it's wonderful to see that we were successful. We hope you will consider staying with us again in the future. Kind regards, front desk

10/10 Excelente

Pablo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ojala mejoren el desayuno y seria fantastico
Se hospedó 5 noches en diciembre de 2019
Respuesta de Front Desk el 31 dic. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel impecable en sus instalaciones, limpieza y atencion excelentes.
Se hospedó 6 noches en mayo de 2019
Respuesta de Front Desk el 27 may. 2019
Thank you for taking the time to give us feedback and such a kind review. We are delighted you enjoyed your stay and hope to welcome you back soon!

8/10 Bueno

Courtneay

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was beautiful. Staff was amazing. Very clean. Only problem we had was that you cant open a window. I would definitely stay here again and recommend. 😁
Se hospedó 1 noche en abril de 2024
Respuesta de Sara el 1 may. 2024
Dear Courtneay, Thank you for your review, we are happy to hear you have enjoyed your stay with us. Due to health and safety and because the Lansbury Heritage Hotel is a Grade II listed building no windows can be opened. We hope this won't prevent you from visiting us again. Kind regards, Front Desk

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good staff and was ok for what we needed. Very handy for ABBA Arena
Se hospedó 2 noches en abril de 2024
Respuesta de Rahima el 27 abr. 2024
Dear Ian,Thank you for your feedback! We're glad to hear that our staff met your expectations and that our location was convenient for your visit to ABBA Arena. Your input is valuable to us as we strive to improve. If there's anything specific you think we could do better, please let us know. We appreciate your support and hope to welcome you back again soon!Best Regards,Reception Team.

10/10 Excelente

Kai

Se hospedó 1 noche en enero de 2024
Respuesta de Rahima el 27 abr. 2024
Dear Kai,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're grateful for your support. If you ever need anything in the future, don't hesitate to reach out.Thank you.Best Regards,Reception Team,

10/10 Excelente

wais

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service and a very clean hotel. The room was quiet and comfortable. This was my second stay jn 3 months and for a reason.
Se hospedó 2 noches en abril de 2024
Respuesta de Rupesh el 26 abr. 2024
Dear Wais,Thank you so much for leaving us an extrodinary 5/5 rating. we are happy to see that we have made your stay pleasent and joyful. We wolud love to welcome you again and provide you another seamless stay.Have a great weekend!Kind regards,Front Desk,Lansbury Hotel

10/10 Excelente

Nicholas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A lovely hotel in a convenient area. Very modern inside and a listed building.
Se hospedó 1 noche en abril de 2024
Respuesta de Abdul el 17 abr. 2024
Dear Nicholas,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our modern amenities and convenient location. It's great to know that you appreciated the blend of modernity with our historic building. We hope to welcome you back soon for another enjoyable stay.Best regards,Lansbury Heritage Hotel Management Team

10/10 Excelente

Boaz

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property, clean with very helpful staff great breakfast!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Abdul el 17 abr. 2024
Dear Boaz,Thank you for your fantastic review! We're thrilled that you enjoyed your stay and appreciated our clean accommodations, helpful staff, and delicious breakfast. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Warm regards,Lansbury Heritage Hotel Management Team

10/10 Excelente

VINAY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
See above
Se hospedó 2 noches en abril de 2024
Respuesta de Sara el 8 abr. 2024
Dear Vinay, Thank you for rating us 5 out of 5! We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience during your stay with us.We strive to provide exceptional service and comfort to all our guests, and it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back for another fantastic stay in the future!Kind regards, Front Desk

10/10 Excelente

Julia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
War nur eine Nacht dort, dafür war alles vollkommen in Ordnung.
Respuesta de Sara el 25 mar. 2024
Dear Julia, Thank you for your review, we are happy to hear that you enjoyed your stay and we are looking forward to welcoming you back soon!

10/10 Excelente

Jonathan

Se hospedó 1 noche en febrero de 2024
Respuesta de Front of House el 20 mar. 2024
Dear Jonathan, Thank you so much for your review! We're thrilled to hear that you had a positive experience with us.We appreciate your support!Kind regards

10/10 Excelente

Max

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff. Very friendly. Room was nice and clean. Would stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de Raghu el 24 feb. 2024
Dear Max ,Thank you for your review! We're thrilled to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're glad to know that our team members met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Best regards Reception team

2/10 Terrible

Kellie

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Our 1st impressions of the Hotel was that it was nice and clean and our room was lovely, this changed when we could here a noise that sounded like water running, we called reception to ask if we could change rooms, the lovely lady that did come to the room, said that there was nothing that could be done. So we had to put up with the awful noise all night! When we checked out, we mentioned it again to the guy and asked to speak to a manager and was told that a manager wasn’t available, but would give us a call later that evening, they they never called us back!
Se hospedó 1 noche en febrero de 2024
Respuesta de Raghu el 24 feb. 2024
Dear Kellie ,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear that you were disturbed by the noise and that your concerns weren't adequately addressed. This is certainly not the level of service we aim to provide to our guests. Rest assured, we take your feedback seriously, and we will investigate the issue further to ensure it doesn't happen again in the future. We apologize for the lack of follow-up from our team regarding your concerns. We would like to make things right, so please reach out to us directly, and we will do our best to address your experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards Reception team

10/10 Excelente

Jemma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, comfortable room, great links to DLR and Canary Wharf- would love to stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Raghu el 18 feb. 2024
Dear Jemma Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our friendly staff, comfortable rooms, and convenient location near the DLR and Canary Wharf met your expectations. We would be absolutely delighted to welcome you back for another stay whenever you're in the area. Looking forward to hosting you again soon!Best regards Reception team

10/10 Excelente

Prabhjinder

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Brilliant find. Must experience
Se hospedó 1 noche en enero de 2024
Respuesta de Raghu el 13 feb. 2024
Dear Prabhjinder Bedi,Thank you so much for your glowing review! We're thrilled to hear that you consider us a brilliant find and that your experience was must-try-worthy. Creating memorable experiences for our guests is what we strive for, and it's incredibly rewarding to hear that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back for another fantastic stay soon!Best regards Reception team

8/10 Bueno

Sandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Hotel and staf friendly and helpful and service was good. The room is good ant comfy. Breakfast was good. Only 1 thing we didn’t like was the bathroom if you showered the hole bathroom was wet. It was slippery you need a lot of towel to dry the floor. But we don’t no if this is only in this room or others
Se hospedó 2 noches en febrero de 2024
Respuesta de Lansbury Hotel Team el 24 feb. 2024
Dear Sandra, We're delighted to hear that you found our hotel and staff friendly, and helpful and that you enjoyed our good service, comfortable room, and breakfast. We apologize for the inconvenience caused by the bathroom's wet floor after showering. Thank you for bringing this to our attention.Kind regards

10/10 Excelente

Estefano

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place
Se hospedó 2 noches en febrero de 2024
Respuesta de Raghu el 13 feb. 2024
Dear Estefano,Thank you for your feedback! We're glad to hear that you found our place satisfactory. If there's anything specific you enjoyed or any suggestions for improvement you have, please feel free to let us know. We strive to make our guests' experiences as pleasant as possible. We hope to have the opportunity to welcome you back in the future!Best regards Reception team

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night stay
Lovely rooms and spotless clean in a perfect location for us.
Se hospedó 1 noche en febrero de 2024
Respuesta de Raghu el 13 feb. 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and found our rooms lovely and spotlessly clean. Our team takes great pride in providing a comfortable and welcoming environment for our guests. We're also glad to hear that our location was perfect for your needs. We hope to have the pleasure of hosting you again in the future!Best regards Reception team

10/10 Excelente

Karen

Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 30 ene. 2024
Dear Karen,Thank you very much for taking the time to rate your recent stay with us. We greatly appreciate your perfect score of 10/10! Your feedback is invaluable to us and helps us ensure that we continue to provide exceptional service to all our guests.If you have any specific comments or suggestions regarding your experience, please feel free to share them with us. We are always looking for ways to improve and enhance our guests' stay.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Front Desk

10/10 Excelente

Ananda

Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 30 ene. 2024
Dear Amanda, Thank you very much for taking the time to rate your recent stay with us. We greatly appreciate your perfect score of 10/10! Your feedback is invaluable to us and helps us ensure that we continue to provide exceptional service to all our guests.If you have any specific comments or suggestions regarding your experience, please feel free to share them with us. We are always looking for ways to improve and enhance our guests' stay.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Front Desk

10/10 Excelente

Claire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great for O2
We only stayed for one night to go to a concert at the O2. The lady at reception was very friendly and helpful, both when we checked in and when we left. Our room was lovely and clean, and even though we were on the first floor we heard no noise either from outside or within the hotel. We used the tube to get to the O2, and it took about half an hour including the walk to the station, which is only five minutes from the hotel. Even on the return journey it wasn't too bad, once we managed to get into the station.
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 29 ene. 2024
Dear Claire, Thank you for the lovely review and the kind words, we are very happy to hear you enjoyed every detail of your stay. We will love to see you again for the next O2 concert you might attend. Have a lovely day! Front Desk

8/10 Bueno

Leonardo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Sara el 28 ene. 2024
Dear Leonardo, Thank you for your review. We are glad to hear you enjoyed your stay with us. We would have loved to hear some more feedback and we are looking forward to welcoming you back soon. Kind regards

8/10 Bueno

Misaki

Le gustó: Limpieza, personal y atención
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sara el 28 ene. 2024
Dear Misaki, Thank you for your review. We are glad to hear you enjoyed your stay with us. We would have loved to hear some more feedback and we are looking forward to welcoming you back soon. Kind regards

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Renzo Moises el 25 ene. 2024
Dear Mark,Thank you for your flawless 10/10 rating! We're thrilled to hear that your experience was outstanding. If there's anything specific that made your stay perfect or if you have any suggestions, please let us know. We can't wait to welcome you back for another wonderful stay.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención
Respuesta de Renzo Moises el 25 ene. 2024
Dear Jane,Thank you for your 5/5 rating! We appreciate your positive feedback. If there are any specific aspects you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to the pleasure of hosting you again.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

10/10 Excelente

Marian

Se hospedó 1 noche en enero de 2024
Respuesta de Renzo Moises el 25 ene. 2024
Dear Marian,Thank you for your perfect 10/10 rating! We appreciate your positive feedback. If there's anything specific you loved about your stay or if you have any suggestions, feel free to share. We look forward to welcoming you back for another outstanding experience.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 19 ene. 2024
Dear Joseph, Thank you for rating your stay 10/10, we are happy you enjoyed your stay and we look forward to welcoming you back soon. Kind regards, Front Desk

10/10 Excelente

Tobias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Veldig fint og koselig hotell.
Se hospedó 3 noches en enero de 2024
Respuesta de Renzo Moises el 17 ene. 2024
Dear Tobias,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very nice and cozy. We look forward to welcoming you back for another wonderful experience.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

10/10 Excelente

Richard

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 14 ene. 2024
Dear Richard, Thank you for the fantastic review! We are happy you enjoyed your stay with us, we hope to welcome you back soon. Kind regards, Front Desk

8/10 Bueno

Aaron

Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 13 ene. 2024
Dear Aaron, Thank you for your review. We are looking forward to welcoming you back soon. Kind regards, Front Desk

10/10 Excelente

paul

Se hospedó 3 noches en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear Paul, Thank you for your 10/10 rating. We are looking forward to welcoming you again and are happy to hear you enjoyed your stay with us. Kind regards, Front Desk

10/10 Excelente

S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
.
Hotel was very clean bed was so comfy staff polite . Was very christmassy . Would definitely recommend and would stay again. Very short walk to dlr
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear S, We are happy to hear you have enjoyed your stay with us. Thank you for your 10/10 review! We are looking forward to welcoming you back soon. Kind regards, Front Desk

10/10 Excelente

Alison

Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear Alison, Thank you for the 10-star rating! We're thrilled to have exceeded your expectations. If there are any specific aspects you enjoyed or suggestions you have, we'd love to hear more. We look forward to hosting you again.

6/10 Aceptable

michelle

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear Michelle, Thank you for your review, we are sorry that your stay was not 10/10. If you have any feedback to share, please do not hesitate to do so. We are always looking to improving our service and we would love to welcome you again in the future. Kind regards, Front Desk

8/10 Bueno

Colin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear Colin, Thank you for your review. If you have any feedback to share, please do not hesitate to do so. We are always looking to improving our service and we would love to welcome you again in the future. Kind regards, Front Desk

4/10 Mediocre

DEREK

Le gustó: Limpieza, estado de la propiedad e instalaciones
Would have given 5 stars for the actual hotel as it’s beautiful and tasteful but it is slap in the middle of a dodgy area in Tower Hamlets on a street lined with Palestinian flags! Also we paid £10 each for continental breakfast that had barely any fresh fruit, just a few slices of cheese and loads of basic bread (not artisan) and croissants. We didn’t think it represented good value and frankly let the hotel down based on the quality of other aspects of the hotel. However they refused to provide any sort of refund or reduction on the breakfast cost which is a real shame because we probably would have retuned as an overnight base for our regular visits to Boisdale despite the dodgy area it is in.
Se hospedó 1 noche en enero de 2024
Respuesta de S. el 12 ene. 2024
Dear Derek, Thank you for your feedback. We appreciate your compliments on our hotel's beauty.We understand your concerns about the neighbourhood and breakfast value. We will review our offerings and pricing to better align with guest expectations. Thank you for bringing this to our attention. We hope to have the chance to improve your perception in the future.Kind regards, Front Desk

10/10 Excelente

Gary

Se hospedó 1 noche en enero de 2024
Respuesta de Sara el 12 ene. 2024
Dear Gary,Thank you for the 10-star rating! We're thrilled to have exceeded your expectations. If there are any specific aspects you enjoyed or suggestions you have, we'd love to hear more. We look forward to hosting you again.

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, helpful staff and a very comfortable room.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Vinay el 30 dic. 2023
Dear Anthony,Thank you for your fantastic review! We're thrilled to hear that you enjoyed an excellent experience during your stay. Our team is delighted that our service and assistance met your expectations, and you found your room to be very comfortable.Your positive feedback is greatly appreciated, and we look forward to the pleasure of welcoming you back for another outstanding stay.Best regards,Vinay SaiGuest service assistant

8/10 Bueno

Chris

Se hospedó 1 noche en diciembre de 2023
Respuesta de Renzo Moises el 2 feb. 2024
Dear Chris,We appreciate your positive feedback. If there's anything specific you loved about your stay or if you have any suggestions, feel free to share. We look forward to welcoming you back for another outstanding experience.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

10/10 Excelente

Jack

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara el 19 ene. 2024
Dear Jack, Thank you for your 5/5 review, we are happy to hear that you enjoyed your stay. Looking forward to welcoming you back soon! Kind regards, Front Desk

10/10 Excelente

Rebeca

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Neat and clean, nice decoration. Close to public transport
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vinay el 23 dic. 2023
Dear Rebeca,Thank you for the 5-star review! We're delighted you enjoyed our neat and clean surroundings, complemented by tasteful decorations. It's fantastic to know our proximity to public transport added convenience to your stay. We appreciate your positive feedback and hope to welcome you back soon.RegardsVinay Sai Guest Service Assistant

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vinay el 23 dic. 2023
Dear Charles,Thank you for your feedback. We appreciate your rating and would love to learn more about your experience to better serve you in the future. Safe travels!RegardsVinay Sai Guest Service Assistant

10/10 Excelente

Jeremy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Vinay el 23 dic. 2023
Dear Jeremy,Thank you for the perfect score! We're thrilled to hear about your positive experience. If there's anything specific you loved or any suggestions you have, we'd be delighted to hear more. We look forward to welcoming you back soon!RegardsVinay Sai Guest service assistant

10/10 Excelente

Dion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing hotel. Lovely clean rooms and they also smell awesome. Tucked away in the corner and rooms are luxurious. Simply class imo.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vinay el 16 dic. 2023
Dear Dion,Thank you so much for your outstanding "5 out of 5" review! We're thrilled to hear that your experience at our hotel exceeded your expectations.Our team works hard to ensure that each guest has a memorable and enjoyable stay, and it's incredibly rewarding to receive such positive feedback. Your perfect score is a testament to our commitment to providing exceptional service and accommodations.We appreciate your choice to stay with us and are grateful for your kind words. Should your travels bring you back to our area, we would be honored to welcome you again for another fantastic stay.Safe travels, and thank you for making us your preferred choice.Warm regards,Front Desk Team

10/10 Excelente

Karola

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schöne Unterkunft, tolles Zimmer, sehr gemütlich, sehr freundlicher Service.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vinay el 16 dic. 2023
Dear Karola,Thank you so much for your outstanding "5 out of 5" review! We're thrilled to hear that your experience at our hotel exceeded your expectations.Our team works hard to ensure that each guest has a memorable and enjoyable stay, and it's incredibly rewarding to receive such positive feedback. Your perfect score is a testament to our commitment to providing exceptional service and accommodations.We appreciate your choice to stay with us and are grateful for your kind words. Should your travels bring you back to our area, we would be honored to welcome you again for another fantastic stay.Safe travels, and thank you for making us your preferred choice.Warm regards,Front Desk Team

10/10 Excelente

Tom

Se hospedó 1 noche en diciembre de 2023
Respuesta de Vinay el 16 dic. 2023
Dear Tom,Thank you so much for your outstanding "10 out of 10" review! We're thrilled to hear that your experience at our hotel exceeded your expectations.Our team works hard to ensure that each guest has a memorable and enjoyable stay, and it's incredibly rewarding to receive such positive feedback. Your perfect score is a testament to our commitment to providing exceptional service and accommodations.We appreciate your choice to stay with us and are grateful for your kind words. Should your travels bring you back to our area, we would be honored to welcome you again for another fantastic stay.Safe travels, and thank you for making us your preferred choice.Warm regards,Front Desk Team

10/10 Excelente

Michelle

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exactly what I needed for a hotel with parking and great public transport links into the city. The hotel was clean and comfortable and the staff very helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vinay el 23 dic. 2023
Dear Michelle,We're thrilled to hear our hotel fulfilled your needs! Offering parking and excellent public transport links aligns with our commitment to convenience. Clean, comfortable rooms, and helpful staff are integral to our hospitality. Thank you for choosing us, and we look forward to welcoming you back for another positive experience.RegardsVinay Sai Guest service assistant

10/10 Excelente

Wendy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Renzo Moises el 14 dic. 2023
Dear Wendy,Thank you for your perfect rating! We're delighted to see that you had a great experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another excellent stay.Warm regards,Renzo MoisesFront DeskLansbury Heritage Hotel

8/10 Bueno

Lee

Se hospedó 2 noches en diciembre de 2023
Respuesta de Vinay el 16 dic. 2023
Dear Lee,Thank you so much for your outstanding "8 out of 10" review! We're thrilled to hear that your experience with us exceeded your expectations.Our team works hard to ensure that each guest has a memorable and enjoyable stay, and it's incredibly rewarding to receive such positive feedback. Your perfect score is a testament to our commitment to providing exceptional service and accommodations.We appreciate your choice to stay with us and are grateful for your kind words. Should your travels bring you back to our area, we would be honored to welcome you again for another fantastic stay.Safe travels, and thank you for making us your preferred choice.Warm regards,Front desk team