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Opiniones sobre Holiday Inn Express London - Greenwich, an IHG Hotel

3.5 out of 5
Holiday Inn Express London - Greenwich, an IHG Hotel
Bugsby Way, Greenwich, London, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 439 de 1007 opiniones" "
Evaluación: 8 - Bueno. 371 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 110 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 60 de 1007 opiniones" "
Evaluación: 2 - Terrible. 27 de 1007 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Florencia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly staff and a really comfortable hotel, the best option after a concert at O2 arena!
Se hospedó 2 noches en noviembre de 2023
Respuesta de HOM el 27 nov. 2023
Wow, 5-stars! Thanks so much, Florencia. Knowing you had a great stay brings a smile to our faces! We hope to see you again and All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

Victor

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel stay just OK
Like any other London hotel, you spend 250GBP and you expect more. Breakfast just normal
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager el 31 mar. 2023
Thanks for your review, Victor.Hoping to see you again soon. All the best, Abi - Hotel Operations Manager

8/10 Bueno

Enrique

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019

4/10 Mediocre

Pradelina, Constitución

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No me gusto las habitaciones, no tiene completo productos de baño, desayuno termino demasiado temprano e incompleto, no hay ayuda con el equipaje
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

Gemma, Londres

Viajó con su familia
Le gustó: Limpieza, personal y atención
Las instalaciones bien. Respecto a la ubicación que tanto en la web como en la recepción del hotel nos dijeron que la estación de metro estaba a 10 minutos, no es del todo cierto, está casi a 20 minutos (o 15 min a paso ligero). En cuanto al desayuno, poco variado, tardan en reponer y en recoger/limpiar las mesas. Las camas muy cómodas a excepción del sofá cama que es muy incómodo.
Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Julián

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Marisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Kiran

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good staffs and quality services
Se hospedó 3 noches en abril de 2024
Respuesta de HOM el 25 abr. 2024
Wow, 5-stars! Thanks so much, Kiran. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Chef

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great !
Se hospedó 1 noche en abril de 2024
Respuesta de HOM el 24 abr. 2024
Thanks for the perfect rating, Chef. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Tarrant

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every single staff was so nice!
Se hospedó 4 noches en abril de 2024
Respuesta de HOM el 24 abr. 2024
Wow, 5-stars! Thanks so much, Tarrant. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

joanne, lowestoft

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, friendly staff, overall good convenient place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de HOM el 22 abr. 2024
joanne, thanks for the amazing rating. Knowing you had a great stay brings a smile to our faces! We hope to see you again and All the best, Abi - Hotel Operations Manager.

4/10 Mediocre

daniel

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
No extra bed set up for children as booked for 4.had to ring for a bed sheet.which was strained when we fitted it.
Se hospedó 1 noche en abril de 2024
Respuesta de HOM el 22 abr. 2024
daniel, thanks for your feedback. Sorry to see your experience didn't live up to expectation. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

Louise

Viajó con su pareja
Le gustó: Personal y atención
The hotel is ideal for any gigs at the 02 arena, as it's an easy walk. Staff were helpful and friendly throughout, and breakfast was great. Parking was £25 for 25 hours and we sorted in advance, so that was easy. After a four hour journey ( instead of 1.5 hours, due to the Blackwall Tunnel being closed southbound that weekend, which we hadn't realised) check in was swift. Unfortunately when we opened the door it was clear the room hadn't been cleaned, with unmade bed and towels on the floor. Back to be reception, where to be fair they apologised and sorted a different room - which was ready. Hotel looks a bit tired though, so whilst rooms were fine and clean it could all do with a bit of a refresh. Would stay again though just because of the location.
Se hospedó 1 noche en abril de 2024
Respuesta de HOM el 15 abr. 2024
Louise, thanks for your feedback. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and hope to see you again. All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was quite far from public transport.
Se hospedó 1 noche en abril de 2024
Respuesta de HOM el 15 abr. 2024
Kim, thanks for the amazing rating. We appreciate the feedback and hope to see you again. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Yesenia DeJesus

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Transit in the area is a little heavy but is a walking distance from the train station, cinema and a convenience store.
Se hospedó 2 noches en marzo de 2024
Respuesta de HOM el 5 abr. 2024
Wow, 5-stars! Thanks so much, Yesenia DeJesus. Thanks for the feedback and we hope to welcome you back soon. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Christian

Le gustó: Limpieza
Se hospedó 7 noches en marzo de 2024
Respuesta de HOM el 5 abr. 2024
Wow, 5-stars! Thanks so much, Christian. We hope to see you again and All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

Simon, Kettering

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, shame about the noise and that the walls are so thin.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Operations Manager el 2 abr. 2024
Thank you for recommending us in your review!Simon.All the best, Abi -

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So convenient for the o2 , great staff at reception and wnen we had breakfast in morning it was a hearty breakfast and staff were great rooms were so lovely beds very comfortable overall a great place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Operations Manager el 2 abr. 2024
Wow! What a wonderful review. Thanks, John.All the best, Abi -

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very well sound insulated considering it is situated on a really busy spot.
Se hospedó 1 noche en marzo de 2024
Respuesta de HOM el 29 mar. 2024
Wow, 5-stars! Thanks so much, Wayne. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Nick

Friendly Staff
Se hospedó 2 noches en marzo de 2024
Respuesta de HOM el 15 abr. 2024
Nick, thanks for the amazing rating. We're glad you felt the team were friendly. That's what we like to hear! We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

Atul

Le gustó: Limpieza
leaky faucet in the bathroom would soil the floor. Heating was not built-in, had to be pulled in as a portable.
Se hospedó 6 noches en marzo de 2024
Respuesta de HOM el 26 mar. 2024
Atul, thanks for your feedback. Sorry to see your experience didn't live up to expectation. Thanks for the feedback, we will look into this. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Julia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantasic hotel, convenient to 02. Good amenities in rooms and comfy beds. Would highly recommend and would stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de HOM el 25 mar. 2024
Thanks for the perfect rating, Julia. Knowing you had a great stay brings a smile to our faces! A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! Thanks for the recommendation and we hope to welcome you back again. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Nathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de HOM el 25 mar. 2024
Wow, 5-stars! Thanks so much, Nathan. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Yuet Ying

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the Front Desk staff are very helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de HOM el 21 mar. 2024
Yuet Ying, thanks for the amazing rating. We're glad you felt the team were helpful. That's what we like to hear! We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención
Hit and miss water pressure, but all in all, a serviceable hotel for a short stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de HOM el 7 mar. 2024
Michael, thanks for the amazing rating. We appreciate the feedback and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location for the O2 arena. Within walking distance. Room was clean and tidy and bed was really comfortable. Great self serve breakfast on offer. Reception staff welcoming and friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Operations Manager el 6 mar. 2024
Thanks for the kind review, Linda.It's lovely to see that our location was a highlight of your trip. Hoping to see you again soon. All the best, Abi -

10/10 Excelente

PHILIP

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Superb location and excellent accomodation.
Se hospedó 1 noche en febrero de 2024
Respuesta de HOM el 28 feb. 2024
Wow, 5-stars! Thanks so much, PHILIP. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was where we needed to be...we walked along the Thames Path into Greenwich and to the O2 for our show. Staff helpful and ready with a smile. Easy to recommend staying here
Se hospedó 2 noches en febrero de 2024
Respuesta de HOM el 26 feb. 2024
Wow, 5-stars! Thanks so much, Sarah. It's good to know that our location was handy for your trip. We're glad you felt the team were helpful. That's what we like to hear! We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024
Respuesta de HOM el 21 mar. 2024
Wow, 5-stars! Thanks so much, James. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Anna

Viajó con su familia, Viajó con mascotas
Much nicer than I thought. The room was really nice, fairly new renovation, modern with good view of the 02. Staff so welcoming and happy making a lovely atmosphere. Breakfast was also really nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager el 20 feb. 2024
Anna, thanks for the charming review.All the best, Abi -

10/10 Excelente

Gordon

Viajó con su familia
Le gustó: Servicios
Check in staff were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager el 20 feb. 2024
Thanks for the perfect rating, Gordon.All the best, Abi -

8/10 Bueno

Diane

Viajó con su familia
Very clean helpful staff
Se hospedó 1 noche en febrero de 2024
Respuesta de HOM el 14 feb. 2024
Diane, thanks for the amazing rating. We're glad you enjoyed our cleanliness levels and found the staff helpful. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Michael

Viajó con su pareja
Close to 02
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager el 12 feb. 2024
Thanks for your top marks, Michael.Best wishes, Abi

10/10 Excelente

Myfanwy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Difficult to get to the hotel because of roadworks but this problem has nothing to do with the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager el 12 feb. 2024
Myfanwy, thanks for your review of our hotel.Best wishes, Abi

10/10 Excelente

Gracie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager el 8 feb. 2024
Thanks for the review!All the best,Abi

10/10 Excelente

Eileen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reception staff great. Breakfast delicious. Room lovely. Bed the best!
Se hospedó 1 noche en febrero de 2024
Respuesta de HOM el 5 feb. 2024
Wow, 5-stars! Thanks so much, Eileen. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

8/10 Bueno

Kylie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable room
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 31 ene. 2024
Hi Kylie, thanks for the amazing rating. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Mrs Michelle

Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 31 ene. 2024
Thanks for the 10/10 rating, Mrs Michelle. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Emma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 16 ene. 2024
Thanks for the 10/10 rating, Emma. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice property, near the O2. Easy access to the tube. Was able to get some cheap eats locally (nandos and McDonald’s). Nice bacon and egg breakfast bar. Kind staff. Overall nice experience. Only downside was fire alarm falsely going off in the morning.
Respuesta de HOM el 15 ene. 2024
Wow, 5-stars! Thanks so much, Jonathan. It's good to know that our location was handy for your trip. It's great to see you started your day with our inclusive buffet breakfast. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was well maintained and had a very courteous staff! Hotel is near couple shopping area and had some cheap eats nearby. Was so thoroughly impressed that I decided to stay later in the week of my travel. Would recommend!
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 15 ene. 2024
Wow, 5-stars! Thanks so much, Jonathan. The team will be happy to see they made a good impression. Thanks for the recommendation and we hope to see you again. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Chaoyan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 15 ene. 2024
Thanks for the perfect rating, Chaoyan. We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Wei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 11 ene. 2024
Thanks for the 10/10 rating, Wei. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Joanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 9 ene. 2024
Thanks for the perfect rating, Joanna. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Louise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de HOM el 9 ene. 2024
Thanks for the 10/10 rating, Louise. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

Jessica

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Upon arrival we were told that the heater was not working and thar we would get an individual unit for each room. We had booked 2 rooms. 2 hours later we were still waiting. Breakfast was good, staff were friendly but not so helpful when trying to get the heaters to the rooms! Visited in December 2023. Would consider other options. We selected this hotel because it was one of the puck up locations for a tour we were doing.
Se hospedó 1 noche en diciembre de 2023
Respuesta de HOM el 9 ene. 2024
Jessica, thanks for taking the time to leave a review. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

6/10 Aceptable

DEBRA

Viajó con su familia
What happened to my 3rd reservation for one more night at the Holiday Inn Express Greenwich? I have a double twin bed room for the 30th. Rooms are extremely small for 3 people.
Se hospedó 2 noches en diciembre de 2023
Respuesta de HOM el 2 ene. 2024
DEBRA, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

4/10 Mediocre

DEBRA

No le gustó: Limpieza, servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de HOM el 2 ene. 2024
Hi DEBRA, please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de HOM el 19 dic. 2023
Thanks for the perfect rating, Jennifer. All the best, Abi - Hotel Operations Manager.

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
After Show accommodation
Booked for overnight after show at the O2 Greenwich, great location and value for money, room clean and in good condition, staff all very friendly and approachable, will stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de HOM el 19 dic. 2023
Thanks for the perfect rating, Matthew. We are chuffed to see our hotel ticked all your boxes! We hope to see you again and All the best, Abi - Hotel Operations Manager.