4/10 Mediocre
Sarah B.
31 dic. 2025
Le gustó: Limpieza
CONS: * The check-in process is not at all as is described. In every piece of correspondence, GuestReady sent long messages with cutsie emojis and "helpful" links, but the check-in procedure was BURIED three links deep. You have to walk almost half a mile to a KeyNest store, which they make it sound like it's right there next to the property, or even on site. It's not. They even went so far as to film a "how to check-in" video as a way to help, but when the video begins, the person says, "Grab the key from the KeyNest store and head to the property." At no point is it revealed where this store is in the video. * You're given a key ring with four keys, and the man in the video unlocks the door so quickly, we had to watch the video three times to identify which keys he was using for which locks. Not helpful when it's 5PM and we'd been travelling and tired. * Upon attempting to get the doors open, we called the "Emergency phone number" that they sent in the Whatsapp message. We were on hold for 8 minutes before deciding to give up. * We had to go to the Sainbury's across the street and buy toilet paper because we were left with one roll for 5 days - between regular usage and using the toilet paper for blowing our noses (no tissues in the place at all???), of course we ran out. We left the rolls there for the next poor guests who might be otherwise caught unawares. PROS: * The property is cute, but the area is awful. That's on us for choosing the area.
Sarah B.
Se hospedó 4 noches en diciembre de 2025