Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 127 de 352 opiniones" "
10 - Excelente
127
Evaluación: 8 - Bueno. 158 de 352 opiniones" "
8 - Bueno
158
Evaluación: 6 - Aceptable. 37 de 352 opiniones" "
6 - Aceptable
37
Evaluación: 4 - Mediocre. 21 de 352 opiniones" "
4 - Mediocre
21
Evaluación: 2 - Terrible. 9 de 352 opiniones" "
2 - Terrible
9
8,8/10
Limpieza
8,4/10
Personal y atención
8,0/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
6,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Susana
14 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Susana
Se hospedó 1 noche en enero de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Antonio
2 ene. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Al llegar a la recepción, no derivaron al Clarendon uno justo al lado del mismo grupo. Muy bien situado cerca de estaciones de metro, paradas de bus i a 2 mimutos del British.
Antonio
Se hospedó 3 noches en diciembre de 2018
Respuesta de Grange Hotels Marketing Team el 4 ene. 2019
Dear Guest,
Thank you for taking the time to post a detailed review of your stay at Grange Buckingham Hotel London. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused.
We hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied.
Kind Regards
Grange Hotels Marketing Team
4/10 Mediocre
liliana, BUENOS AIRES
10 ago. 2015
No le gustó: Limpieza, personal y atención, comodidad de la habitación
BUENA UBICACION. NO LO RECOMIENDO
EL HOTEL ES BUENO PERO NO TIENE AIRE ACONDICIONADO NI VENTILADOR. LA HABITACION ES ESPACIOSA PERO NO TIENE PLACARDS SUFICIENTES PARA GUARDAR LA ROPA . ADEMAS ME QUEDO LA DUDA SI ME HURTARON EL CELULAR QUE ME OLVIDE EN LA HABITCION Y CUANDO VOLVI YA NO ESTABA LUEGO DE HACER EL CHECK OUT Y NO HABER INGRESADO AUN NINGUN PASSAJERO, SOLO EL SERVICIO DE LIMPIEZA
liliana
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for taking the time to share your experience of Grange Buckingham Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.
8/10 Bueno
Juan, Colombia
22 ago. 2013
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Bueno
Es un hotel bien ubicado y un poco costoso para la relacion precio / beneficio
Juan
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Taku, Miki city
20 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Taku
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations Manager el 23 mar. 2024
Dear Taku, thank you for the 5/5 score. We appreciate it and hope to welcome you back again.
8/10 Bueno
Mairi
Viajó con su pareja
1 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, good breakfast Good location for visiting UVCH. Room was pleasant, but a little on the small side , and warm. Luckily a fan was provided. The shower over the bath was only adequate. The bath sides are high, especially for older people, and difficult to climb into as the space is narrow. Pressure from shower rather flucuating,
Mairi
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Manager el 3 mar. 2024
Dear Mairi, thank you for taking the time to review your stay with us.We are glad to hear you enjoyed your visit. Thank you for appreciating our staff, it means a lot.Your comments have been noted and shared with the operations team for review. We use all feedback to help us to improve where we can.We hope we have the opportunity to serve you again in the future.
10/10 Excelente
Valerie Diane
11 ene. 2024
Valerie Diane
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager el 7 feb. 2024
Dear Valerie, thank you for taking the time to review your stay. We appeciate it.Please come see us again soon!
6/10 Aceptable
Carl Andreas
14 nov. 2023
Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Chaos
Mindre bra opphold. Tregt og tungvint ved innsjekk. Fikk et rom i en kjeller som var utrolig kald, selv med full varme på radiatorene. Frokost var fullstendig kaos. Ingen bord ledig, ingen kaffekopper. Måtte be om brød tre ganger. Skuffende dette.
Carl Andreas
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 14 nov. 2023
Dear Carl, thank you for taking the time to provide us with feedback on your recent stay.Our aim is to ensure all guests have a comfortable and enjoyable stay and we are sorry that we did not deliver on this occassion. All feedback is used in our ongoing improvements.We hope we have the opportunity to better serve you in the future.
4/10 Mediocre
Dheeraj, Bromyard
Viajó por negocios
13 nov. 2023
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was a lovely size for central London but it was tired with peeling paint and wallpaper, fraying on the bedstead, the bath facility was almost impossible to use without being a contortionist, incomplete painting on the bathroom door frame etc. The reception staff didn’t really talk to me nicely and were mostly not there. I had to wait for them to attend.
Dheeraj
Respuesta de Guest Relations Manager el 14 nov. 2023
Dear Dheeraj, Thank you for taking the time to share valuable feedback with us. We aim to ensure all guests have a comfortable and enjoyable stay and we are sorry that we failed on this occassion. Your feedback will be used in our ongoing improvements.We hope that we have the opportunity to welcome you back in the future and provide a better stay experience.
8/10 Bueno
Alan
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night stay
Very Friendly staff, large quiet room, fantastic location, very clean but decor starting to look at little bit tired.
Alan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 12 nov. 2023
Dear Alan, thank you for your valued feedback. We hope to welcome you back again soon.
6/10 Aceptable
Da Qiang, alameda
30 oct. 2023
Da Qiang
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Relations Manager el 19 nov. 2023
Dear Da Qiang, thank you for taking the time to score us on your recent stay. We hope to welcome you back again,
10/10 Excelente
Matt
Viajó con su pareja
2 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service and property was in excellent condition. The room size is generous and the bathroom are a good size and well appointed. Highly recommended.
Matt
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager el 3 oct. 2023
Dear Matt, thank you for your 5 star review. We are deligted to hear you enjoyed your stay and we thank you for recommending us.
2/10 Terrible
Cliente verificado
Viajó por negocios
14 sept. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
No air-conditioning, felt like in a sauna; fire alarm rang at 4 am.
Cliente verificado
Se hospedó 3 noches en septiembre de 2023
Respuesta de Guest Relations Manager el 15 sept. 2023
Thank you for your feedback. We are aware the hotel does not AC which is why we do not advertise this as part of the facilities, we provide a fan in each room for guest comfort, though we appreciate it was unusually warm for the time of year and therefore AC would be much better. We are sorry you were disturbed by the fire alarm, it is there for guests safety and a legal requirement. We are glad that it only rang for 15 seconds before our team silenced it and checked that eveything was safe.
8/10 Bueno
Mark
Viajó con su pareja
12 sept. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location but hotel is looking a little tired. Had problems with the lift on final day and lady at reception got defensive and tried to convince us it was fine.
Mark
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Relations Manager el 13 sept. 2023
Thank you for your review. We are sorry there was a problem with the lift when you tried to use it, it was checked by an engineer after reception looked at it and found to be in full working order. We are sorry if our team came across a little defensive and we will address this. We are glad you enjoyed our great, central location and hope we have the opportunity to serve you again.
10/10 Excelente
U
Viajó en grupo
15 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room and staff. Would recommend.
U
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations Manager el 16 ago. 2023
Dear U, thanks for the 5*review, we appreciate it and hope to see you again.
4/10 Mediocre
Jeffrey
7 ago. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room smelled like an old basement and should never have been booked. We had to move to an adjacent hotel. We got a partial refund for our inconvenience, but it should never have been used.
Jeffrey
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Relations Manager el 12 nov. 2023
Dear Jeffrey, thank you for your valued feedback. We are sorry you did not have a good experience. Please accept our apologies. We are glad the staff were able to resolve the problem to your satisfaction.
6/10 Aceptable
viktoria, Topanga
16 jul. 2023
Le gustó: Limpieza, personal y atención
It is a short walking distance to the British Museum, which is great. I did not like, that i got a tiny room with bed in the corner, and no even room to put my suitcase . I did not like, that it does not have a restaurant, or bar.
viktoria
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Relations Manager el 17 jul. 2023
Thanks for your feedback. For larger rooms you can book our Superior or Executive rooms which are very spacious but costs more. The hotel is part of a small group with 3 other properties on the same street, offering a bar and restaurant 300 yards away.
6/10 Aceptable
Björn
Viajó por negocios
9 jul. 2023
Le gustó: Limpieza, personal y atención
OK, but expensive.
Make sure you ask to get a room that is not in the basement. It is not the best experience to walk into to an elevator and press “basement” to get to your room. For the price I would have expected more.
Otherwise, good location, close to the tube and really nice staff.
Did not have breakfast. Many good options really close.
Björn
Se hospedó 3 noches en julio de 2023
Respuesta de Guest Relations Manager el 11 jul. 2023
Thanks for your valued feedback, we hope we have the opportunity to welcome you back again
8/10 Bueno
Alisha
Viajó con su familia
26 jun. 2023
Le gustó: Limpieza, personal y atención
Our 2 rooms were clean and roomy but the building did not have air conditioning so it was hot and humid for us staying mid June in London. The location was great, easy walk to the British Museum, restaurants, shopping and bus stop.
Alisha
Respuesta de Guest Relations Manager el 27 jun. 2023
Dear Alisha, thanks for the review. We appreciate it and hope to welcome you back soon.
8/10 Bueno
Dan
16 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is in a excellent location, a few minutes walk fro Holborn station and just around the corner from the British Museum. We were actually moved next door to the Grange Clarendon but the staff were great and I’d definitely stay there again.
Dan
Se hospedó 1 noche en abril de 2023
Respuesta de Guestrelations manager el 19 abr. 2023
Dear Dan, thanks for the wonderful feedback. So glad you enjoyed your visit and we hope to see you again soon. Please contact our reservations team who would be happy to help you with a future booking.
10/10 Excelente
Cara
Viajó con su pareja
19 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I appreciated the quiet atmosphere and clean rooms.
Cara
Se hospedó 3 noches en julio de 2022
Respuesta de Guestrelations manager el 14 ago. 2022
Dear Cara, thank you for this great feedback. We are glad you enjoyed your visit.
8/10 Bueno
Russell
25 abr. 2022
Le gustó: Personal y atención
Good location - tired rooms
The Grange is in a perfect and safe location for central London. It's ideal for an overnight stay for business or a cheap city break. There is no dinner service, but an efficient delivery service from local eateries. The room was tired but functional. There was no thermostat so I had to keep the window open to cool the room. The best asset was the attentive and helpful reception staff.
Russell
Se hospedó 1 noche en abril de 2022
Respuesta de Guestrelations manager el 26 abr. 2022
Dear Russell, thank you for taking the time to review your stay with us, we appreciate your time.
Due to staff shortages some of our hotels have limited facilities at the moment but we do offer dinner in some of the hotels. We open to be fully operational soon.
Thanks for the nod to our staff, this means a lot to us to have them acknowledged.
8/10 Bueno
Mark, Portsmouth
Viajó con su familia
21 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great to see a London hotel of this vintage with a room that has high ceilings and floor to ceiling windows. Room was comfortable if the bed was like sleeping on ply wood.
Mark
Se hospedó 1 noche en marzo de 2022
Respuesta de Grange Buckingham el 31 mar. 2022
Thank you for taking the time in providing your score on Grange Buckingham Hotel. We hope to your return to Grange Hotels on another occasion.
8/10 Bueno
örvar
25 feb. 2022
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great location, friendly staff but a bit outdated
Great location 2 min. walk from The British Museum, 5 min walk from Holburn station and New Oxford Street. Really helpful and nice staff. Small hotel in a quiet street. A bit outdated interior but it didn't bother us. Comfortable bed. We stayed there for 5 nights.
örvar
Se hospedó 5 noches en febrero de 2022
Respuesta de Grange Buckingham el 31 mar. 2022
Thank you for taking the time in providing your score on Grange Buckingham Hotel. We hope to your return to Grange Hotels on another occasion.
6/10 Aceptable
gary
17 oct. 2021
gary
Se hospedó 1 noche en octubre de 2021
Respuesta de Grange Buckingham Hotel el 18 oct. 2021
Thank you for taking the time in providing your score on Grange Buckingham Hotel. We hope to your return to Grange Hotels on another occasion.
4/10 Mediocre
David
Viajó por negocios
29 sept. 2021
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I booked 4 rooms through expedia which at the time of booking was very reasonably priced, due COVID reason 1 room was cancelled within the agreed timescale, nevertheless when I arrived at the Hotel the price per room had increased dramatically for unknown reason which the receptionist was unable to resolve when challenged. The hotel is very dated and visible defects don’t help with the appearance.
The staff are very pleasant people.
David
Se hospedó 1 noche en septiembre de 2021
Respuesta de Grange Buckingham Hotel el 12 oct. 2021
Dear Sir,
Could you please confirm the rate on your booking.
4/10 Mediocre
Chiara
8 sept. 2021
Chiara
Se hospedó 3 noches en agosto de 2021
Respuesta de Grange Buckingham Hotel el 12 oct. 2021
Thank you for taking the time in providing your score on Grange Buckingham Hotel. We hope to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
10 jul. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large room, comfy bed
Cliente verificado
Se hospedó 4 noches en julio de 2021
8/10 Bueno
Cliente verificado
Viajó con su pareja
10 may. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff service was excellent as they served our needs efficiently for our two night stay. This was by providing clean bath towels and toiletries when needed. Our room was very clean including the kitchenette area. The bathroom shower was okay but it could be better. The breakfast was adequate but improvements could be made for veggie breakfast. Too much diary products in the breakfast instead of a basic English veggie fry up. Overall a very pleasant two night stay.
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de VH el 10 may. 2021
Dear Sir/Madam,
Thank you for your feedback.
We really appreciate it.
Best regards,
Management
2/10 Terrible
Cliente verificado
14 abr. 2021
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Grange Buckingham Hotel el 24 abr. 2021
Thank you for taking the time in providing your score on Grange Buckingham Hotel. We hope to your return to Grange Hotels on another occasion.
10/10 Excelente
Edvinas
23 mar. 2021
Edvinas
Se hospedó 1 noche en marzo de 2021
Respuesta de Robert, Central Reservations Grange Hotels el 7 abr. 2021
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Cliente verificado
21 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en febrero de 2021
Respuesta de VH el 22 feb. 2021
Dear Sir/Madam,
Thank you for your feedback, much appreciated.
Best regards,
Management
8/10 Bueno
Laurine
2 ene. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Laurine
Se hospedó 1 noche en diciembre de 2020
Respuesta de vh el 5 ene. 2021
Dear Sir/Madam,
Thank you for taking the time to rate your stay with us.
We look forward to welcoming you in the near future.
Best regards,
Management
10/10 Excelente
Cliente verificado
Viajó con su pareja, Viajó por negocios
18 dic. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, good room (as described), Helpful, good ‘packed’ breakfast, done with care, considering the restraints of COVID
Cliente verificado
Se hospedó 1 noche en diciembre de 2020
Respuesta de vh el 19 dic. 2020
Dear Sir/Madam,
We appreciate you taking the time to write about your stay and look forward to having the opportunity to welcome you in future
Grange Hotels Team
6/10 Aceptable
Cliente verificado
8 dic. 2020
Cliente verificado
Se hospedó 3 noches en diciembre de 2020
Respuesta de Grange Buckingham Hotel. el 9 dic. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
SF, JAPAN
5 dic. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Robert, Central Reservations Grange Hotels el 7 dic. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
28 nov. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en noviembre de 2020
Respuesta de Grange Buckingham Hotel. el 1 dic. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
6/10 Aceptable
Hing Wah
22 sept. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hing Wah
Se hospedó 1 noche en septiembre de 2020
Respuesta de Grange Hotels el 29 sept. 2020
Thank you for providing your score on Grange Buckingham. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Signe
24 ago. 2020
Signe
Se hospedó 3 noches en agosto de 2020
Respuesta de Grange Hotels el 4 sept. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
29 jul. 2020
Le gustó: Limpieza
Cliente verificado
Se hospedó 1 noche en julio de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Chris
Viajó por negocios
27 jul. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great London stay despite Covid
Great, convenient central location. Staff were very friendly and helpful. Hotel managing to function and feel normal while keeping good precautions in place.
Chris
Se hospedó 3 noches en julio de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Ian
Viajó por negocios
13 jun. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ian
Se hospedó 2 noches en junio de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
10/10 Excelente
Cliente verificado
9 jun. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en junio de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
Viajó por negocios
3 jun. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en junio de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
21 mar. 2020
Le gustó: Limpieza, personal y atención
Everything is there. Very useful is the little kitchenette. Room in need of an update but clean.
Cliente verificado
Se hospedó 2 noches en marzo de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
20 mar. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en marzo de 2020
Respuesta de Grange Hotels el 3 ago. 2020
Thank you for providing your score on Grange Buckingham Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Wendy
15 mar. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
London
The room was great, but the mattress wasn’t very comfortable. The location was close enough to everything and quiet.
Wendy
Se hospedó 2 noches en marzo de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for taking the time to share your experience of Grange Buckingham Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade.
10/10 Excelente
Monique, New York
26 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful street setting, quiet , helpful staff , walking distance to Covent gardens , felt safe .
Monique
Se hospedó 4 noches en febrero de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Cliente verificado
Viajó con su familia
25 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was excellent and the staff were very helpful and courteous. Room was very comfortable as well.
Cliente verificado
Se hospedó 3 noches en febrero de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.
8/10 Bueno
Nicky, Oxford
Viajó con su pareja
19 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was fantastic, with close proximity to Leicester Square, Covent Garden, soho, great British museum. Building seems safe and secure. Rooms are spacious.
Nicky
Se hospedó 2 noches en febrero de 2020
Respuesta de Grange Hotels el 5 ago. 2020
Thank you for providing your score & feedback on Grange Buckingham Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.