Vista desde la habitación

Opiniones sobre Good Hotel London

4 out of 5
Good Hotel London
Royal Victoria Dock, Western Gateway, Royal Docks, London, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 478 de 1003 opiniones" "
Evaluación: 8 - Bueno. 324 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 111 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 49 de 1003 opiniones" "
Evaluación: 2 - Terrible. 41 de 1003 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Se hospedó 2 noches en julio de 2023
Respuesta de Good Hotel London el 23 ago. 2023
Hi Fernando Thank you for your review, we are over the move that you enjoyed your stay and look forward to welcoming you back in the future.Best regards Kevin

6/10 Aceptable

Raul

Se hospedó 2 noches en julio de 2023
Respuesta de Good Hotel London el 23 ago. 2023
Hi Raul thank you for your review, We are sorry your stay was not fully enjoyed and hope to welcome you back in the future to make it up to you.Best regards Kevin

8/10 Bueno

Keith

Se hospedó 1 noche en julio de 2023
Respuesta de Good Hotel London el 15 ago. 2023
Hi Keith Thank you for your review we are pleased you enjoyed your stay and hope to welcome you back in the future.Best regards Kevin

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Good Hotel London el 15 ago. 2023
Hi Thank you for your review, we are pleased you enjoyed your stay and hope to welcome you back in the future.Best regards, Kevin

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was an amazing experience to stay here. Beds and pillows were comfy. Breakfast was nice, and lovely terrace. Loved that the mission of the hotel has so much social responsibility. Kudos on the hotel practices with the staff, and the comunities being helped. The hotel staff was always veeery nice and helpful with everything we could've needed Loooved the idea of the dolls on the pillows, it was such a nice detail :)
Se hospedó 2 noches en abril de 2023
Respuesta de Good Hotel London el 20 abr. 2023
Dear Pablo, Thank you for taking the time to let us know about your recent stay with us we are pleased to hear that you enjoyed your stay and we will look forward to welcoming you back for any future stays you may have with us :) The Good hotel team

8/10 Bueno

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
El personal del hotel súper amable y atento, las habitaciones como se describen (pero si que son pequeñas); lo que no me gusto fue que no funcionaba ni el aire caliente y pasamos un poco de frío
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Jurguen

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de The good team el 18 sept. 2019
Dear Guest, Thank you very much for your great score! See you soon! Kind regards, The Good Team

10/10 Excelente

Jose

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos pareció muy buen hotel. En una buena situación, puedes coger el dlr a 5 minutos en la estación Royal Victoria y a 15 minutos caminando el metro en Canning Town. En la habitación hay enchufes europeos y un hervidor de agua para prepararte descafeinados y té. La chica de recepción que nos atendió fue muy atenta y agradable. Era italiana y hablaba perfectamente español. Sin duda repetiremos
Se hospedó 6 noches en julio de 2019
Respuesta de The good team el 5 ago. 2019
Dear Jose, Thank you so much for your review. We are glad to see that the location worked well for you and that you truly enjoyed your stay with us. Hope to see you very soon. Kind regards, The good team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio,excelente servicio en el front desk y en el bar
Se hospedó 4 noches en diciembre de 2018
Respuesta de The Front Office el 11 dic. 2018
Dear Anonymous, Thank you for your kind review. We hope to see you again in the near future. Have a wonderful day. Kind Regards, The Good Team

10/10 Excelente

Alfonso

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018
Respuesta de The Good Team el 11 dic. 2018
Dear Alfonso, Thank you for the amazing score. Have an amazing day. Kind Regards, The Good Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2018
Respuesta de The Good Team el 3 dic. 2018
Dear Anonymous, Thank you for the great score. We hope to see you again in the near future. Have a good day. Many thanks, The Good Team

10/10 Excelente

Lucile

Viajó por negocios
No frills but so close to London Excel
Se hospedó 1 noche en mayo de 2024
Respuesta de Divine el 2 may. 2024
Dear Lucile,Thank you for taking the time to let us know about your recent stay with us we are pleased to hear that you enjoyed the location of the hotel being close to London Excel. We hope we can look forward to welcoming you back for any future stays you may have with us. Kind regards,Divine

10/10 Excelente

Katrina

Viajó con su familia
Lovely hotel great breakfast very convenient for the Excel centre
Se hospedó 1 noche en mayo de 2024
Respuesta de Elena el 2 may. 2024
Hi Katrina, Thank you for your recent stay at the Good Hotel and for leaving a positive review. We are glad to hear that you have enjoyed the breakfast and that the location was convenient for your stay.We hope you have a lovely day and hope to welcome you again soon. Kind Regards,Good Crew

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to cable car and Victoria line.
Se hospedó 1 noche en abril de 2024
Respuesta de Julius el 30 abr. 2024
Hi Kathleen,Thank you for taking the time to leave a fantastic review following your stay. We're glad to hear that the location was convenient for your stay. Your feedback is truly appreaciated. We do hope to welcome you again in the near future.Kind regardsGood crew

8/10 Bueno

Laura

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were lovely! Polite, friendly, informative. The rooms are small! For friends sharing there is no privacy, at all! The toilet and shower area are very small and are behind a frosted glass door that does not shut completely so be prepared to hear and smell everything, as no windows or extractor fans!!!! It also takes a while to work out how to flush the toilet! There is a little silver flat disc the size of a 5p on the wall that you would never in a million years expect to be the flush! It was fine for us as we didn’t spend a lot of time in the room other than to sleep. No TVs which is not a bad thing. There was only one plug for hairdryer/ straightener and there are no mirrors in reaching distance. The plug in the window sill I couldn’t use as it was the wrong way round for for any chargers to be able to fit in the space between the plug and surface ( if you know what I mean!?) if your charger comes out of the top of your plug it’s fine!! No wardrobes and very limited storage and walls are very thin. We didn’t have breakfast there as we thought £18 was way overpriced! But we would return due to the staff and location but only as single occupancy rooms as they are not big enough for 2 people!
Se hospedó 2 noches en abril de 2024
Respuesta de Julius el 30 abr. 2024
Hi Laura,Thank you for sharing your feedback following your stay. We're glad to hear that you found our staff friendly, polite, and informative. Your positive comments are truly appreciated. We apologize for any inconveniences caused by the room size and layout of our accommodations. We understand your concerns about the bathroom privacy and will review this aspect for improvement. Regarding our toilet flush mechanisms, we apologize for any initial difficulty. We strive to ensure all aspects of our accommodations are user-friendly. While you chose not to have breakfast with us, we understand that preferences vary and strive to accommodate everyone's spending preferences. Your feedback is valuable to us as it helps us identify areas for improvement and improve our services. We hope to have another opportunity to welcome you back in the near future for an even better experience.Kind regardsGood crew

10/10 Excelente

Kirsty

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing access to the O2 with the cable carts right next door. Lovely and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Claudia Fortes el 28 abr. 2024
Thank you so much for taking the time to post a review, Kirsty!We are happy to hear you enjoyed your stay with us.We work hard to give our guests the finest experience possible, so your comments are gratifying.We'd love to welcome you back soon, so don't be a stranger. Thanks again.

10/10 Excelente

Jessie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a lovely hotel to stay at. Perfect for its purpose
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Service Ambassador el 28 abr. 2024
Hi Jessie Thank you for taking the time to leave a review. We are so pleased you had a brilliant stay here at The Good Hotel. We hope to welcome you back soon.

10/10 Excelente

Elliot

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were very friendly and helpful. The room was lovely and clean.
Se hospedó 2 noches en abril de 2024
Respuesta de jessica el 28 abr. 2024
Hi Elliot,Thank you for taking the time to leave a review. We are very delighted that you had a fantastic stay! We look forward to welcoming you back The Good Crew

10/10 Excelente

Mikayla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly apon arrival, the room was nice and tidy and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Julius el 29 abr. 2024
Hi Mikayla,Thank you for your recent stay with us at The Good Hotel London and giving us a perfect score. We're glad to hear that our dedicated staff were very friendly throughout your stay and that you found our rooms nice, tidy and clean. We aim to provide our guests with the best possible experience, and we're thrilled that we've met your expectations. We look forward to greeting you again in the near future.Kind regardsGood crew

10/10 Excelente

NEIL

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were fantastic and rooms perfect for an overnight stay
Se hospedó 1 noche en abril de 2024
Respuesta de Julius. el 26 abr. 2024
Hi Neil, thank you for choosing to stay with us at The Good Hotel London and leaving us a lovely review. We're pleased to hear that you've enjoyed your stay, especially with our fantastic staff and the rooms being convenient for your stay. We hope to welcome you back again in the near future. Kind regards, Julius.

10/10 Excelente

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel right on the docks plenty of places to eat and the cable car to the o2 was brilliant and not expensive
Se hospedó 1 noche en abril de 2024
Respuesta de Julius el 26 abr. 2024
Hi Julie, Thank you for your recent stay with us at The Good Hotel London and for leaving us a fantastic review. We're glad to hear that you've enjoyed your stay, especially with the location and prices being convenient for your stay. We hope to welcome you again in the near future. Kind regards, Good crew

8/10 Bueno

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Julius el 29 abr. 2024
Hi Alan,Thank you for your recent stay with us at The Good Hotel London and leaving a fantastic review. We're pleased to hear that you've enjoyed your overall stay. If there are any details you'd like to discuss or areas to improve on, feel free to reach out to us. We value your feedback and we aim to enhance our guest's experiences. We hope to welcome you again for an even better experience in the future.Kind regardsGood crew

10/10 Excelente

Alexandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One Night in London Wir waren anlässlich eines Events für eine Übernachtung in der Stadt und haben ein Expedia-Paket Flug/Hotel gebucht. Das Hotel liegt gut erreichbar an den Öffentlichen, selbst von Heathrow aus ohne Umsteigen mit der Elisabeth-Line wunderbar zu erreichen. Die Ausstattung ist sehr modern und minimalistisch (kein TV/kein klassischer Schrank im Raum), Zimmer und Bad UK-typisch winzig aber alles da was man braucht: Euro-Steckdose, Föhn, Duschgel, Ohrstöpsel, Wasserkocher, gemütliches Bett mit bequemen Kissen, großer Ganzkörperspiegel. Frühstück haben wir nicht gebucht. Die Bar können wir nicht bewerten, da diese bereits geschlossen hatte, als wir aus dem Stadion gekommen sind. Positiv: Zentral zur Underground, modern, wirklich schönes Hotel mit toller Wasserlage, Check in/out unkompliziert und vorweg online möglich, 24-h Market direkt gegenüber, eine Art "Marktplace" mit kleinen Buden mit veganen Produkten ebenfalls direkt vor der Tür. Nicht optimal: Das Zimmerfenster ist nicht zu öffnen (Frischluft also nur über "Lochung im oberen Rahmenbereich" möglich), Roomsharing nicht ratsam wenn man kein Paar ist oder sich nicht kennt und mag (WC Tür nicht schließbar), für die Nutzung des Bades sollte man nicht zu füllig sein und keinesfalls einen "Bierbauch" tragen, könnte eng auf dem WC werden ;-) Wir waren jedenfalls absolut zufrieden, buchen sicher wieder, wenn wir erneut in der Stadt sind und empfehlen das Good Hotel definitiv weiter!
Se hospedó 1 noche en abril de 2024
Respuesta de Author el 25 abr. 2024
Hi Alexandra, Thank you for your glowing review and perfect ratings! We're thrilled to hear that you had such a wonderful experience with us, and we appreciate your recognition of our efforts in service, cleanliness, amenities, condition, and eco-friendliness. Your satisfaction means the world to us, and we can't wait to welcome you back soon! Best regards, M. Ferreira and the Good Crew #SleepGoodDoGood

10/10 Excelente

Alison

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A different place to stay in London, on a re-claimed boat with profits going to a worthwhile cause. Staff were friendly. The rooms are compact but have everything you need and comfortable. Tea/coffee tray, shampoo/shower gel. Next to the cable car, 10 mins walk to the underground. Plenty of food options on the doorstep.
Se hospedó 1 noche en abril de 2024
Respuesta de Kieran el 22 abr. 2024
Dear Alison,Thank you for leaving such a lovely review. We are delighted that you experienced friendly customer service. We are also very pleased that you were satisfied with the amenities in the room and that the location of the hotel was convenient for you as well. Thank you for choosing to stay at the Good Hotel, we do look forward to welcoming you back in the future. Kind Regards, Good Crew

8/10 Bueno

Kayshan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Julius el 26 abr. 2024
Dear Kayashan, Thank you for staying at the Good Hotel for your stay and for taking the time to leave such a lovely review. We do hope to welcome you back to the Good Hotel in the future. Kind Regards, Good Crew

10/10 Excelente

Sam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really happy. Lovely breakfast. Lovely room. Good shower. Think they could make it clearer when you book they don’t have a telly in the rooms. However the manager kindly loaned us an iPad and upgraded our room. Very good service and 2 very happy customers. Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de Paul el 21 abr. 2024
"Thank you so much for your kind words! It was an absolute pleasure to have you as our guest. Your happiness and satisfaction are what we strive for, and knowing that we achieved that goal fills us with joy. We can't wait to welcome you back again soon!"

8/10 Bueno

Catherine

Viajó con su familia
Le gustó: Limpieza, personal y atención
Convenient for the O2 Room was a bit small
Se hospedó 1 noche en abril de 2024
Respuesta de Kieran el 21 abr. 2024
Hi Catherine,Thank you for choosing the Good Hotel for your stay and for taking the time to share your recent experience with us. We are really happy to hear that the location of the hotel was convenient for you. We do apologise that you were not satisfied with the size of the room. We will forward this feedback to the appropriate deparment. We do offer four rooms called the Best Room with a Waterview. These rooms are 30 sq.m and they have a beautiful view of the water as well. Perhaps this would be of interest. We do hope to welcome you back to the Good Hotel in the future.Kind Regards, Good Crew

10/10 Excelente

Ann

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We always stay here when we are visiting the 02 as we can get the cable carts across. The hotel is clean and rooms and facilities are good. The staff are friendly and check in is always so quick. We have already rebooked to stay in a weeks time.
Se hospedó 1 noche en abril de 2024
Respuesta de Kieran el 17 abr. 2024
Hi Ann, firstly we would like to thank you for choosing the Good Hotel for your stay again! We would also like to thank you for your lovely review. We are delighted that you were satisfied with the cleanliness of the hotel and room. We are also really happy to hear that you found our staff to be friendly and efficient. Thank you for booking with us again, we look forward to welcoming you back to the Good Hotel. Kind Regards, Good Crew

10/10 Excelente

Alicia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing stay! Stayed for one night 13/04/24, greeted by lovely, friendly staff with specific mention to Paul at the reception desk that made us feel extra special - thank you so much! Super helpful and kind, free upgrades and goodies given without request after hearing we were visiting for my partners birthday. Gorgeous location right on the water overlooking the O2 and the cable cars. Easy access to public transport just a couple minutes walk from local DLR station with a Tesco extra opposite and local restaurants cafes. Couldn’t fault it, left feeling well rested and very appreciative. Also would like to mention the ethos and story behind this hotel is worth the stay alone. Definitely worth booking!
Se hospedó 1 noche en abril de 2024
Respuesta de Julius el 13 abr. 2024
Hi Alicia,Thank you for your recent stay with us at The Good Hotel, and leaving us a fantastic review. We're pleased to hear that our staff had made your stay extra special, and that our location was convenient for your plans. We truly appreciate your positive feedback, and we hope to welcome you again in the near future. Kind regardsGood Crew

10/10 Excelente

Kate

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Kieran el 8 abr. 2024
Hi Kate, thank you for staying at the Good Hotel and for leaving such a lovely review. We are delighted to hear that you enjoyed your stay with us. We do hope to welcome back to the Good Hotel in the future.Kind Regards, Good Crew

10/10 Excelente

Chris

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Kieran el 4 abr. 2024
Hi Chris, firstly we would like to thank you for staying at the Good Hotel. We would also like to thank you for leaving such a positive review. We are delighted to hear that you enjoyed your stay with us. We hope you have a lovely day and hope to welcome you back to the Good Hotel. Kind Regards, Good Crew

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good, somewhere clean & cheap to stay, 5 mins walk to train station
Se hospedó 1 noche en marzo de 2024
Respuesta de Kieran el 1 abr. 2024
Hi Elizabeth, thank you for choosing the Good Hotel for your stay and for writing such a positive review. We are delighted that you were satisfied with the price and cleanliness of the hotel. We look forward to welcoming you again in the future. Kind Regards, Good Crew

10/10 Excelente

Matteo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcelo el 30 mar. 2024
Dear Matteo,Thank you so much for your fantastic review! We truly appreciate your glowing feedback and are thrilled to hear that you had a wonderful experience with us. Your perfect score means a lot to our team, and we're delighted that we could meet your expectations.We look forward to welcoming you back again soon for another exceptional stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,M. Ferreira and the Good Crew

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Julius el 26 mar. 2024
Dear Susan,Thank you for sharing your experience of The Good Hotel London and for awarding us top scores. We are delighted to hear that you had a great and an enjoyable stay with us. We can't wait to welcome you back again at the Good Hotel London. Kind regardsjulius

10/10 Excelente

Paul

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Definitely stay again, staff were excellent,, extremely helpful and friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 25 mar. 2024
Dear Paul, Thank you for your kind words and for awarding us an excellent score. We trust you enjoyed your time with us at The Good Hotel London, and we look forward to welcoming you back in the near future.Best wishes,Ibrahim and The Good Crew#SleepGoodDoGood

8/10 Bueno

Jayne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value nice and accessible would book again… just a shame the cable cars weren’t available to use as they were being serviced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 25 mar. 2024
Dear Jayne,Thank you for taking the time to review The Good Hotel London. We are delighted to hear that you had a great time staying with us. We are sorry to hear that you were unable to use the cable cars for your plans due to their technical issue, hopefully next time you will be able to use them ! We can't wait to welcome you back again in the near future. Best wishes,Ibrahim and The Good Crew#SleepGoodDoGood

10/10 Excelente

Atsuko

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean, quiet and safe. Breakfast was delicious. The living room was very comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Julius el 18 mar. 2024
Hi Atsuko,Thank you for choosing to stay with us and leaving a wonderful review. We are glad to hear that you enjoyed your stay, especially with our rooms and breakfast. Your positive comments are truly appreciated, and we look forward to greeting you again in the near future.Kind regardsJulius

10/10 Excelente

Rosan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The food was really good, the staff very friendly. Overall very satisfied with our oick for this hotel. Thanks!
Se hospedó 3 noches en febrero de 2024
Respuesta de Elle el 18 mar. 2024
Hi Rosan,Thank you for taking the time to share some feedback,We are pleased to hear you had a good stay.We look forward to welcoming you soon.Kind regards,Elle

10/10 Excelente

Kosaku

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Julius el 19 mar. 2024
Hi Kosaku,Thank you for visiting us at The Good Hotel and leaving a fantastic rating. We're glad to hear that you have enjoyed your recent stay with us. Your feedback is valuable. We hope to welcome you again in the near future.Kind regardsJulius

8/10 Bueno

Wendy

Se hospedó 2 noches en febrero de 2024
Respuesta de Julius el 7 abr. 2024
Hi Wendy, Thank you for your recent stay at the Good Hotel and leaving a positive review. We are glad to hear that you have enjoyed your stay with us. We hope you have a lovely day and hope to welcome you again in the near future. Kind Regards, Good Crew

10/10 Excelente

Juliet

Se hospedó 2 noches en marzo de 2024
Respuesta de Marcelo el 30 mar. 2024
Hi Juliet,Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us and that you rated us a perfect 5 out of 5. Your feedback means a lot to us, and we're delighted that we were able to meet your expectations.We hope to have the pleasure of welcoming you back in the future for another excellent stay.Warm regards,M. Ferreira and the Good Crew

6/10 Aceptable

Megan

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Lovely hotel and great ethics. We didn’t realise till we got back after an event at the o2 that our room door hadn’t locked and when we tried to lock it it wouldn’t even the next day for breakfast it wouldn’t lock.
Respuesta de Ibrahim el 11 mar. 2024
Dear Megan, Thank you for sharing your experience. Your feedback with regards to the door lock is important to us. Ensuring the safety and security of our guests is our utmost priority, we'll immediately look into this and rectify the issue with the room door to prevent any recurrence. We are glad to hear that you had a great stay with us overall. Kind regards,Ibrahim and The Good Crew#SleepGoodDoGood

8/10 Bueno

Wendy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quirky "floating on the river" hotel; clean, modern and in great condition; reception & dining area welcoming and relaxed. Will definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Julius el 11 mar. 2024
Dear Wendy,Thank you for your feedback. We're glad that you've enjoyed your recent stay with us. Our team goes above and beyond to ensure our guests have the best possible experience. We hope to welcome you back in the near future.Kind regards,Julius

10/10 Excelente

Maria

Se hospedó 1 noche en marzo de 2024
Respuesta de Anass el 26 mar. 2024
Hi Maria, Thank you for leaving us a fantastic review. We're glad to hear that you've enjoyed your recent stay with us, and we truly appreciate your perfect score. We hope to welcome you again in the future. Kind regardsAnass

6/10 Aceptable

Pippa

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Julius el 7 mar. 2024
Hi Pippa, Thank you for your feedback. We're pleased you enjoyed your stay overall. We do apologise for any inconveniences you've had during your stay. Your feedback is important for us, as it will help us improve our services. We hope to welcome you again soon. Kind Regards, Julius

6/10 Aceptable

Jiyong

Le gustó: Personal y atención
Se hospedó 3 noches en febrero de 2024
Respuesta de Julius el 6 mar. 2024
Hi Jiyong, Thank you for sharing your feedback. We're pleased you enjoyed your stay overall. We do apologise for any inconveniences you've had during your stay and we will always welcome your suggestions for improvement. We hope to welcome you again in the near future. Kind Regards, Julius

10/10 Excelente

Gordon

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 25 mar. 2024
Dear Gordon,Thank you for awarding us the topset scores. We are very pleased to hear that you enjoyed your stay with us. It was a pleasure having you on board and we all look forward to welcoming you back soon.Best wishes,Ibrahim and The Good Crew#SleepGoodDoGood

6/10 Aceptable

Emily

Viajó con su familia y niños pequeños
Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibrahim el 29 feb. 2024
Hi Emily,Thank you for your feedback. We're pleased you enjoyed your stay. We're sorry for any shortcomings and we will definitely welcome your suggestions to ensure a perfect experience next time.Kind Regards,IbrahimGood Hotel London

2/10 Terrible

Sheraz

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcelo el 26 feb. 2024
Dear Sheraz Hussain,We appreciate your feedback and are genuinely sorry to learn that your experience did not meet your expectations. We value your input and would like to understand more about your specific concerns to address them effectively.Could you please provide additional details or contact us directly at marcelo.ferreira@goodhotel.co? Your insights are crucial, and we are committed to improving our services based on your feedback.Thank you for bringing this to our attention.Best regards,M.Ferreira