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Opiniones sobre Four Seasons Hotel London at Ten Trinity Square

5 out of 5
Four Seasons Hotel London at Ten Trinity Square
10 Trinity Square, London, England

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 211 de 235 opiniones" "
Evaluación: 8 - Bueno. 14 de 235 opiniones" "
Evaluación: 6 - Aceptable. 6 de 235 opiniones" "
Evaluación: 4 - Mediocre. 3 de 235 opiniones" "
Evaluación: 2 - Terrible. 1 de 235 opiniones" "

10/10

Limpieza

9,8/10

Personal y atención

9,6/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Estupendo lugar, muy bien ubicado la mejor de las atenciones uno de los mejores hoteles que hemos hemos quedado
Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a beautiful hotel. People who work there treated us wonderfully, are very (specially Daniela in the reception), details are taken care of. Room was spacious, very clean, beds absolutely comfortable. Would definitely stay there again!!!
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Armin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio de todo el staff y el hotel está en perfectas condiciones. Muy buen ubicado.
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2018

10/10 Excelente

Pecho, Cancun, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen Hotel bien ubicado
Excelente Hotel muy recomendable las habitaciones preciosas y todo el personasl muy atento, me encanto y claro wue volvere Felicidades hasta el Gerente salio a despedirnos.
Se hospedó 3 noches en abril de 2018

10/10 Excelente

Matthew, Calgary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and location
Se hospedó 5 noches en abril de 2024
Respuesta de Marie Fleury el 23 abr. 2024
Dear Matthew, Thank you for taking the time to review your recent stay with us here at Four Seasons Ten Trinity Square.I'm delighted to see you enjoyed your stay, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful place to stay. Everyone very nice. Great concierge services. Great Ball Staff. Would definitely stay there again My only complaint is that the water is “hard”. It takes a lot of water to wash soap off.
Se hospedó 3 noches en abril de 2024
Respuesta de Marie Fleury el 23 abr. 2024
Dear Daniel, Thank you for taking the time to review your recent stay with us here at Four Seasons Ten Trinity Square.I'll be sure to share your wonderful feedback with our Concierge and Guest Services teams!I'm afraid the water is quite hard here in London generally.Thank you again, and we hope to welcome you back soon! Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Jerome

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's the Four Seasons... what more can one say? Impeccable and lovely, as always. Absolutely ideal location, in a beautiful historic building. I don't know what I did to deserve the upgrade to a suite, but I am forever grateful.
Se hospedó 4 noches en marzo de 2024
Respuesta de Marie Fleury el 25 mar. 2024
Dear Jerome, Thank you so much for taking the time to write such a wonderful 5 star review following your recent stay with us. I'm absolutely delighted to hear that you loved your room upgrade and enjoyed our beautiful building. We very much hope to welcome you back to Four Seasons Ten Trinity Square soon!Warm regards, Marie FleuryGeneral Manager

10/10 Excelente

Katie

Se hospedó 5 noches en marzo de 2024
Respuesta de Marie Fleury el 3 abr. 2024
Dear Katie,Thank you so much for your 5 star review!We are delighted to see you enjoyed your stay at Four Seasons Ten Trinity Square, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Marcin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Marie Fleury el 12 feb. 2024
Dear Marcin,Thank you so much for your 5 star review!I'm delighted to see that you enjoyed your stay here at Four Seasons Ten Trinity Square, and we hope to welcome you back soon. Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Natasha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2023
Respuesta de Marie Fleury el 9 ene. 2024
Dear Natasha, My sincere thanks for taking the time to review your recent stay with us. I'm delighted to see that you enjoyed your stay and rated us 10 out of 10, and very much hope to welcome you back to Four Seasons Ten Trinity Square soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Marie Fleury el 9 ene. 2024
Dear Walter, My sincere thanks for taking the time to review your recent stay with us. I'm delighted to see that you enjoyed your stay and rated us 5 out of 5, and very much hope to welcome you back to Four Seasons Ten Trinity Square soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Andreas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top-Hotel in London
5* Hotel in einem historischen Gebäude und trotzdem sehr modern. Die Zimmer sind gross und ausgezeichnet eingerichtet. Der Schlafkomfort ist top; es ist sehr ruhig. Das Personal ist sehr freundlich, aufmerksam und immer hilfsbereit. Preis/Leistung ist sehr gut.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Marie Fleury el 22 dic. 2023
Dear Andreas, Thank you so much for your very kind 10 out of 10 review! We are delighted to hear that you enjoyed your stay with us and we hope to welcome you back to Four Seasons Ten Trinity Square soon. Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Rana

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marie Fleury el 19 dic. 2023
Dear Rana,Thank you so much for your 10 out of 10 review. I'm thrilled to hear that you enjoyed your stay here at Four Seasons Ten Trinity Square, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Tim

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marie Fleury el 18 dic. 2023
Dear Tim, Thank you so much for your 10 out of 10 review. I'm thrilled to hear that you enjoyed your stay here at Four Seasons Ten Trinity Square, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Marie Fleury el 18 dic. 2023
Dear Lisa, Thank you so much for your 5 star review. I'm thrilled to hear that you enjoyed your stay here at Four Seasons Ten Trinity Square, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Luc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nous sommes traité d’une manière exceptionnelle avec Margot au Front desk qui s’assurait que nous avions tous en main et plus de nous envoyer du champagne et des biscuits ..,,, Le spa et le plus beau que j’ai vue …… Alors dans mon livre c’est ma meilleure expérience hôtelière que j’ai pu vivre ….. Bravo !!!
Se hospedó 4 noches en octubre de 2023
Respuesta de Marie Fleury el 3 nov. 2023
Dear Luc, Thank you so much for your wonderful 5 star review. I'm thrilled to hear that Margot was welcoming, and that you enjoyed the Champagne and biscuits. I'm also so pleased that you loved our Spa. We are certainly very lucky to have such a big and beautiful Spa in central London! Thank you so much again for your kind words, and we very much look forward to welcoming you back to Four Seasons Ten Trinity Square soon.Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend couple stay birthday celebrations
A lovely luxury stay with my husband. Impressive bathroom suite and very relaxing luxurious room. Comfy bed and lovely amenities. All staff were help at all times and attentive. Swift check in. We were celebrating my husband key birthday and hotel sent non- alcoholic sparkly ( due to our dietary requirements) and birthday cake complementary. Lovely gesture and much appreciated- thank you for a lovely stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Marie Fleury el 2 oct. 2023
Dear Guest,Thank you so much for taking the time to write such a wonderful review regarding your recent stay with us! I'm so pleased to read that you had a lovely stay for your husband's birthday, and that you enjoyed your room and found our staff to be helpful and attentive. Thank you again, and we hope to welcome you back to Four Seasons Ten Trinity Square very soon.Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Jacqueline Contessa

Se hospedó 2 noches en septiembre de 2023
Respuesta de Marie Fleury el 2 oct. 2023
Dear Jacqueline, Thank you so much for taking the time to review your recent stay with us. I'm thrilled to see that you enjoyed your stay and rated us 5 out of 5!Thank you again, and we hope to welcome you back to Four Seasons Ten Trinity Square very soon.Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Matt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Marie Fleury el 2 oct. 2023
Dear Matt, Thank you so much for taking the time to review your recent stay with us. I'm thrilled to see that you enjoyed your stay and rated us 10 out of 10!Thank you again, and we hope to welcome you back to Four Seasons Ten Trinity Square very soon.Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Jalila, NASHVILLE

Se hospedó 1 noche en julio de 2023
Respuesta de Marie Fleury el 24 jul. 2023
Dear Jalila, Thank you so much for your 5 star review. We are so pleased to hear you enjoyed Four Seasons Ten Trinity Square, and we do hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Paulo

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A Four Seasons is always a Four Seasons, which means the best amongst the best. But some Four Seasons are even better. This is the case with the Four Seasons Hotel London at Ten Trinity Square. It is almost perfection. We had three rooms (one deluxe, one premier and one executive room) and the only minus were the curtains of the premier room which did not block the light from the outside properly. This was not the case with the deluxe room, which had better curtains although being technically an inferior category of room, nor the case of the executive room, which had window shades besides the curtains. The overall experience, however, was outstanding. Everybody from staff were very nice, very well trained. This hotel should be studied as reference for the hospitality industry. It is gourgeous but not snob, so that you feel at home and relaxed all the times. Do not miss the splendid diner experience at the 2 Michelin Star Restaurant La Dame de Pic, which is phenomenal. If you can afford the Four Seasons London at Ten Trinity Square, do not think twice, book it now and be happy!
Se hospedó 2 noches en junio de 2023
Respuesta de Marie Fleury el 6 jul. 2023
Dear Paulo,I was absolutely thrilled to read your wonderful review! Thank you so much for taking the time to write it. To hear you describe Ten Trinity Square as 'almost perfection' is just so incredible, and we really appreciate your kind words. I'm so pleased to hear you enjoyed La Dame de Pic as well! Thank you again, and we do hope to welcome you back to Ten Trinity Square soon. Warm regards,Marie Fleury General Manager

10/10 Excelente

AKOP, Northridge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Marie Fleury el 28 jun. 2023
Dear AKOP, thank you so much for your 5 star review. We are so pleased to hear you enjoyed Four Seasons Ten Trinity Square, and we do hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Qian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful place
Se hospedó 3 noches en mayo de 2023
Respuesta de Marie Fleury el 5 jun. 2023
Dear Qian, thank you so much for your 5 star review. We are so pleased to hear you enjoyed Four Seasons Ten Trinity Square, and we do hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Susan

Se hospedó 3 noches en mayo de 2023
Respuesta de Marie Fleury el 19 jun. 2023
Dear Susan, thank you so much for your 5 star review. We very much look forward to welcoming you back to Four Seasons Ten Trinity Square soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Gina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay of a lifetime
The most luxurious hotel, wonderful staff and extremely comfortable beds. They thought of everything. Spa is very beautiful.
Se hospedó 7 noches en mayo de 2023
Respuesta de Marie Fleury el 22 may. 2023
Dear Gina, thank you for taking the time to write such a wonderful review! I was thrilled to read that you found the beds to be comfortable, the staff to be wonderful and the Spa to be beautiful. Thank you again, and we do hope to welcome you back to Ten Trinity Square soon. Warm regards, Marie FleuryGeneral Manager

10/10 Excelente

Elizabeth

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed at the property for a long weekend (4 nights) with a toddler. We could not have been happier with the mindful service here that made traveling with a three-year-old easy. The room is generously sized (by London standard) and they prepared everything we asked for (and much more) for the little one before our arrival. The location is very good (2 min walk to the Tower Hill station) and the traffic is not too busy in front of the hotel. There is a small pool in the spa and has adult-only hours. We were able to make the schedule work and the little one enjoyed the pool. In room dining has a good kids menu with many options. Would recommend this place for any family traveling with young kids.
Se hospedó 4 noches en abril de 2023
Respuesta de Marie Fleury el 15 may. 2023
Dear Elizabeth, thank you so much for your wonderful 5 star review. We are so pleased to hear you enjoyed Four Seasons Ten Trinity Square and found it to be a great hotel for travelling with your little one. Thank you again, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Holly Charlton el 15 may. 2023
Good afternoon. Thank you so much for taking the time to review our hotel. We are thrilled to see that you rated Four Seasons Ten Trinity Square a 10 out of 10! Thank you again, and we look forward to welcoming you back soon. Warm regards, Marie FleuryGeneral Manager

10/10 Excelente

Thonya, Miami Beach

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel quality is top tier. Staff were friendly and residence was kept clean at all times. Thank you for making our stay so enjoyable!
Respuesta de Marie Fleury el 15 may. 2023
Dear Thonya, thank you so much for your wonderful review! I was thrilled to read that you found our team to be friendly, and your Residence always kept clean. We hope to welcome you back to Ten Trinity Square soon!Warm regards, Marie FleuryGeneral Manager

6/10 Aceptable

Marco

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2023
Respuesta de Marie Fleury el 15 may. 2023
Good afternoon Marco. Thank you for taking the time to review our hotel. I was disappointed to see your low rating, and I would be very grateful if you could share additional details with me so that we can aim to deliver a better experience next time. Please feel free to reach out to me directly if you'd like to discuss your experience. Warm regards, Marie FleuryGeneral Manager

10/10 Excelente

Roya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had booked 4 nights at four seasons but due to some confusions between airlines, we couldn't fly at the time that we were supposed to and had to book for 2 days later so were missing 2 night of our stay in four seasons. I called the hotel to see if they would reverse the payment although honestly I didn't have much hope since it was fully paid and it was through expedia but to my surprise, they accepted very easily. I just had to message expedia and let them know that hotel agreed to refund and on top of that, when we got to the hotel, since they had felt bad for us that we had stuck in Larnaca for 2 days, they upgraded our room. Everything was perfect. Unfortunately we couldn't use any of the restaurants since it was fully booked but our room and the hotel is beyond beautiful. The location is great. walking distance to some of historical places. Not too far from Harrods even. Everybody was nice but I like to thank Margot and Ediz.
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

harald

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Rhianne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2023

10/10 Excelente

James Harold

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always top class

10/10 Excelente

Sana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Marie Fleury el 18 dic. 2023
Dear Sana, Thank you so much for your 5 star review. I'm thrilled to hear that you enjoyed your stay here at Four Seasons Ten Trinity Square, and we hope to welcome you back soon!Warm regards,Marie FleuryGeneral Manager

10/10 Excelente

George

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
property was beautiful, just too far from most london attracctions
Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

Naveed

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Location. Excellent service. Beautiful historic building which is tastefully renovated. Comfortable and generously appointed rooms and bathrooms

8/10 Bueno

Chao Yang

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Elna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2022

10/10 Excelente

ash

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely property. Nice rooms and great service. But a little out of the way for central London.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Po-Han

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service, facility.
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Po-Han

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, fantastic service and facilities.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Eugene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Jamila

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best hotel in London, will always be a returning guest.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Bhavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Young

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Bushra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2021

10/10 Excelente

George

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel and amazing customer service. We will definitely be coming back
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just returned home from the most amazing stay at the Four Seasons London at Ten Trinity Square. As with all Four Seasons the level of service from check in to check out is impeccable as expected from the chain, however with that being said the team at FS ten trinity went above and beyond the normal call of duty for hotel personnel and made our stay one to remember for a lifetime. The facilities are second to none, they have the best spa in London for sure. The speciality suites are like something out of a museum, so beautiful and hygiene around the hotel was perfect. A very special mention to Paolo, Franc, Andrea, Walter, Elaina, Junior, Daniela, the lady that checked us in and showed us to our suite(so sorry forgot your name) and many many more. The staff are the foundation of all hotels, and the staff here are an absolute asset to this hotel and they are the reason we will be returning. Thank you all so much. We hope to see you soon - the Darr Family.
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfection - nothing less than what you would expect from the Four Seasons
Se hospedó 2 noches en agosto de 2021