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Opiniones sobre Britannia Inn Hotel

3 out of 5
Britannia Inn Hotel
54 Mansfield Road, Ilford, England

Opiniones

6,8
Evaluación: 10 - Excelente. 131 de 803 opiniones" "
Evaluación: 8 - Bueno. 299 de 803 opiniones" "
Evaluación: 6 - Aceptable. 204 de 803 opiniones" "
Evaluación: 4 - Mediocre. 75 de 803 opiniones" "
Evaluación: 2 - Terrible. 94 de 803 opiniones" "

7,2/10

Limpieza

7,6/10

Personal y atención

6,0/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Lydia

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2022
Respuesta de Kind Regards, Britannia Inn Hotel el 27 sept. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
Rough & Ready but good Value for Money
This hotel is rough and ready but certainly value for money. A 20min walk from Ilford train station which then is a direct train into Central London. Generous breakfast and good quality. Showers are wet rooms rather than showers which leaves a bit to be desired. But the addition of microwaves to every room is a very nice touch for business travelling when you don't want to pay for dinner. If you're lucky you'll get a fridge too ! Very quiet and peaceful stay overall.
Se hospedó 6 noches en octubre de 2021
Respuesta de Britannia Inn Hotel el 9 nov. 2021
Dear Guest , Thank you for feedback and giving us nice score 8/10 . Yes we are serving a good quality full English cooked breakfast and its comes absolutely free in the price :) Please visit us again and book us again . Thank you for staying with us .

10/10 Excelente

Beatriz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendado
Fue la mejor de las experiencias recominedo este lugar a todos
Se hospedó 4 noches en octubre de 2021
Respuesta de Manager el 28 oct. 2021
Dear Guest, Thank you for giving us your time and reviewing your stay. We are happy to see that you was happy during your time with us at Britannia Inn Hotel. We look forward to welcoming you back to our premises. Kind Regards, Manager

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó mucho que fuese un lugar acogedor. El sitio es precioso
Se hospedó 4 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 5 noches en septiembre de 2019
Respuesta de Manager el 10 nov. 2019
Dear Guest, Thank you for taking the time to leave a rating based on your recent stay with us. We hope to welcome you back soon. Kind Regards, Manager

8/10 Bueno

José Antonio

Viajó en grupo
Le gustó: Limpieza, personal y atención
Práctica estancia.........
Agradable........ Sencilla pero correcta.....
Se hospedó 4 noches en septiembre de 2019

2/10 Terrible

paul clinton

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
En general es un hotel bastante antiguo, tenía de todo pero el lavabo era muy pequeño. El desayuno bueno y el personal agradable.
Se hospedó 5 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en julio de 2019

6/10 Aceptable

David

Muchas cosas deben mejorar pero considerando los precios de Londres por precio / calidad es acceptable.
Se hospedó 8 noches en junio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018
Respuesta de Manager el 13 ene. 2019
Dear Guest, Thank you for taking the time rate your stay with us. We hope to welcome you back soon. Kind Regards, Manager

4/10 Mediocre

Natalia

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2018

4/10 Mediocre

santiago

No le gustó: Personal y atención, comodidad de la habitación
Pobreton
Habitación pequeña. Barrio marginal.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Carlos Horacio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El personal muy buenoEl desayuno muy bueno.la ubicación un poco lejos del centro pero buen transporte

6/10 Aceptable

Maribel

No le gustó: Limpieza, personal y atención
La atención buena, el estado del hotel bastante bueno, pero estuvimos dos noches y no nos cambiaron las sabanas ningún día , si quieres desayunar bien tienes que levantarte pronto porque aunque llegues antes de la hora de fin de servicio no queda nada.
Se hospedó 2 noches en enero de 2018

4/10 Mediocre

David

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No volveré
Muy deficiente
Se hospedó 5 noches en octubre de 2017

2/10 Terrible

Paula, Barcelona

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Llegamos y nos enviaron a otro hotel horrible
Llegamos cansadas y nos deribaron a otro hotel porque no tenian habitaciones disponibles, el otro hotel con la fachada en obras , las habitaciones pequeñisimas eramos 4 en una ademas nos pusieron un sofacama que era incomodisimo , el desayuno sin una pieza de fruta , con guisos , jamás me habia pasdo semejante experiencia

6/10 Aceptable

Mar

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Relacion calidad precio perfecto
La unica pega es que esta en un barrio un poco alejado del centro de londres

8/10 Bueno

MATIAS, Barcelona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
CONFORTABLE
No es un hotel para permanecer mucho tiempo en el porque sus instalaciones se limitan a las habitaciones y la recepción pero estaba limpio, era cómodo y el personal muy amable, bueno como punto logístico para disfrutar el día visitando Londres, la única pega un poco alejado del centro de Londres pero con buerna comunicación por metro y tren

8/10 Bueno

Jenaro, Guadalajara Jalisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
agradable estancia
Es muy agradable ademas de que ofrecen un desayuno mas completo. se esmeraban por brindar un mejor servicio

8/10 Bueno

jcastillo, Tenerife

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Poco espacio para equipaje, falta de armarios,
En principio llegamos al hotel de la foto, en un primer momento mala impresión por la limpieza, de allí nos llevaron a otro edificio a 500 m con mejor estado. La habitación muy compacta para dos adultos y un niño, baño pequeño pero cumplía su función. Lo peor falta de espacio para el equipaje, no había armarios solo un perchero. Lo mejor el desayuno que teníamos incluido. A media hora del centro de Londres en tren de cercanías.

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
El horario del desayuno es muy temprano y corto. Muy buena comida, sin embargo, faltaba fruta. No lavaron la taza en la que tomamos un te en la habitacion. El estado de las alfombras es mejorable. Hay humedad en la pared.
Respuesta de Jerry el 2 ago. 2014
Dear Guest, Thank you for the wonderful comments regarding your recent stay. We are delighted that you had an enjoyable stay with us. I will surely be sharing them with our team. We are very much looking forward to welcome you back in the nearest future. Regarding the breakfast timings we will conceder to increase the timings in near future. Kindest regards, Ron Sahota Manager

2/10 Terrible

Mohammed Amran

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
I came to hotel and they check me in and then they say they have to transfer me to another hotel? If there is maintenance issue then don’t let people to book into the hotel in that location in the first place very unprofessional and unacceptable behaviour
Se hospedó 1 noche en mayo de 2024
Respuesta de Britannia Inn Hotel el 3 may. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

4/10 Mediocre

Isabel

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Britannia Inn Hotel el 3 may. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Cheyenne

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We turned up to discover local environmental health wanting to inspect, the property was filthy, rude and abusive staff. Pictures on other reviews made us think stay clear. Needs to be shut down and removed.
Se hospedó 2 noches en abril de 2024
Respuesta de Britannia Inn Hotel el 3 may. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Teresa

Viajó con su familia
Cold freeze is inside room and shower and water to make tea or coffee no kitchen.
Se hospedó 1 noche en abril de 2024
Respuesta de Britannia Inn Hotel el 29 abr. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Prince

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Britannia Inn Hotel el 29 abr. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Tye

No le gustó: Personal y atención
Scam
Se hospedó 2 noches en abril de 2024
Respuesta de Britannia Inn Hotel el 29 abr. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Lydia

Se hospedó 1 noche en abril de 2024
Respuesta de Britannia Inn Hotel el 3 may. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

4/10 Mediocre

Victoria

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
We were directed to a new hotel, few streeets away, not what we had booked. No parking available at new hotel, had to park in street which was only ok as after 6.30pm & the next day was Sunday. Took £100 security deposit, told will take up to 14 days to return. Mouse/rat traps left visible in the bedroom. Wouldn't recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Britannia Inn Hotel el 29 abr. 2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

8/10 Bueno

Ankammarao

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

S

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Britannia Inn Hotel el 17 ago. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

4/10 Mediocre

Paul

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Britannia Inn Hotel el 26 jun. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Hashim

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible
Respuesta de Britannia Team el 24 ene. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us , We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

10/10 Excelente

solomon

Se hospedó 1 noche en diciembre de 2022
Respuesta de Britannia Team el 24 ene. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us and we can see that your stay was lovely . We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Samuel

Se hospedó 1 noche en noviembre de 2022
Respuesta de Britannia Inn Hotel el 19 abr. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

6/10 Aceptable

Mia

Se hospedó 3 noches en noviembre de 2022
Respuesta de Britannia Inn Hotel el 1 dic. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

stéphanie

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Fuyez
Chambre vetuste malgré les efforts du personnel pour la rendre propre. Moisissure dans la chambre et la salle de bain. Moquette ou l on n ose pas marcher pieds nus. Nous sommes rentres un soir, un toxico etait rentre dans le hall et il se piquait le bras adosse a notre porte de chambre. Les deals se font d ailleurs au vu et su de tous dans la rue qui est clairement mal famée.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Britannia Inn Hotel el 1 dic. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Aqib

Viajó por negocios, Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
There were bed bugs in the room and all over the bed i asked for the manager but the manager was not around. I want a refund
Se hospedó 1 noche en noviembre de 2022
Respuesta de Britannia Inn Hotel el 1 dic. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us , we will investigate this .We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

2/10 Terrible

Angela

Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 4 nov. 2022
Dear Guest,Thank you for taking the time to review our hotel.We are really sorry to hear that you encountered issues during your stay with us.I hope we will have the opportunity to welcome you back to our premises in the nearest future.Kind regards, Britannia Team

4/10 Mediocre

Wael

Se hospedó 3 noches en octubre de 2022
Respuesta de Manager el 4 nov. 2022
Dear Guest,Thank you for taking the time to review our hotel.We are really sorry to hear that you encountered issues during your stay with us.I hope we will have the opportunity to welcome you back to our premises in the nearest future.Kind regards, Britannia Team

10/10 Excelente

Abu Talha jubayer

Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 4 nov. 2022
Dear Guest, I am very glad to learn we have met your expectations.We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards

8/10 Bueno

Raouf

Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 4 nov. 2022
Dear Guest, I am very glad to learn we have met your expectations.We looking forward to seeing you again and welcoming you back to our premises in the nearest future! Kind regards

2/10 Terrible

Bianca

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staf it was rude
Se hospedó 1 noche en septiembre de 2022
Respuesta de Kind Regards, Britannia Inn Hotel el 27 sept. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

2/10 Terrible

Jefferson

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reception with Bad Attitude (Black Girl)
I was greeted badly of their reception staff (black girl) because of my Google review. She couldn’t accept the review that I left her which I honestly experienced on the day I stayed on this hotel. But she repeated again in very bad way how she treated me, shouting at the reception. She really had bad attitude. She shouldn’t be working as reception giving bad image to the business establishment she work with. Highly not recommend this hotel to anyone if she’s working, Avoid as much as you can.
Se hospedó 1 noche en agosto de 2022
Respuesta de Britannia Inn Hotel el 19 abr. 2023
Dear Guest , After investigating this ,you must follow hotel policy , booking policy rules & regulations as you did stayed with us many times . Our staff is here to help every one .Targeting specific staff member is coming under discrimination and what you have wrote is not true , As our records shows that you was very happy with our service ,staff , room , and room price and you did stayed with us recently again in march 2023 . We would love and wlecome you again for stay with us . But pelase you must follow hotel policy , booking policy rules & regulations . Kind Reagrsd , Britannia Inn Hotel

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Do not book, save the hassle.
No rooms available at the house. You will be turned away after your booking has been processed and a £50 deposit is taken. The house stinks of damp. Nittys and prostitutes use this premises for their services. No parking what so ever is available. You will have to wake up 8am to move your vehicle as its permits only. You will be promised a refund but will never hear from the 'accounts' department. The department does not exist.
Se hospedó 1 noche en julio de 2022
Respuesta de Britannia Team el 19 abr. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel

10/10 Excelente

Barinder

Se hospedó 1 noche en agosto de 2022
Respuesta de Britannia Inn Hotel el 31 ago. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. We are so happy :) to see that your stay was lovely . Please stay in touch and book us again .

4/10 Mediocre

Tea

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Der kommer jeg ikke igen!
Et hotel i forfald, revner og knubs i selve huset. En due havde lavet redde og skidt ene vinue til, mug på badeværelset og mangelfuld rengøring inden vi fik værelset. På ingen måde allergivenligt. Sengene var gamle bulede ukomfortable skabninger. Flinkt personale, men der blev simpelthen gjort for lidt for langsomt for at løse problemerne. TV i meget mystisk vinkel. Blev overrasket over at når køkkenet løb tør for fuldkornsbrød, var der bare ikke noget de sidste 3 dage af opholdet. Svarer ikke til et godt eller 3 stjernet hotel i min bog.
Se hospedó 6 noches en julio de 2022
Respuesta de Britannia Inn Hotel el 31 ago. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, of course your opinion is matter to us , our team will investigate this. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

4/10 Mediocre

Laila Naz

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rented this hotel to save some money, but regretted it after we got the room. The Wi-Fi doesn't work at all !! The room smelled so bad, probably the dirty carpet. The carpet needs to get removed or replaced. The beds are so old and so hard, the springs sticking out of the mattress. The bathroom is dilapidated and filled with spiders. The breakfast is bad, it needs more variation. The card key for the hotelroom we got didn't work half of the time, and it needed to be charged every time we got back to the hotel. Overall this hotel just needs a bigger renovation and improvements.
Se hospedó 5 noches en julio de 2022
Respuesta de Britannia Inn Hotel el 31 ago. 2022
Dear Valued Customer, Thank you for completing our survey regarding your recent stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, of course your opinion is matter to us , our team will investigate this. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

10/10 Excelente

Barbara, Nickenich

Se hospedó 4 noches en julio de 2022
Respuesta de Britannia Team el 19 abr. 2023
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Britannia Inn Hotel