Caja de seguridad en la habitación y tabla de planchar con plancha

Opiniones sobre Berkley Aparthotel

3 out of 5
Berkley Aparthotel
28-30 Rivington Street, London, England

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 41 de 71 opiniones" "
Evaluación: 8 - Bueno. 15 de 71 opiniones" "
Evaluación: 6 - Aceptable. 3 de 71 opiniones" "
Evaluación: 4 - Mediocre. 5 de 71 opiniones" "
Evaluación: 2 - Terrible. 7 de 71 opiniones" "

8,8/10

Limpieza

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Bart

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Annie

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024

4/10 Mediocre

tarun

No le gustó: Estado de la propiedad e instalaciones
Bath leaks, tiny room, Terrible beds! No house keeping.
Se hospedó 8 noches en abril de 2024
Respuesta de Manager el 29 abr. 2024
Dear Tarun,Thank you for taking the time to review your recent stay with us and we apologise that we did not meet your expectations. Our staff team were available to help if there were any problems with the room but you did not make our reception team aware of any leaks in the bathroom. Kindest regards,Manager

10/10 Excelente

Kristian

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very nice place to stay and easy to communicate with
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 29 abr. 2024
Dear Kristian,Thank you for your delightful review and we are pleased you enjoyed your stay with us. We hope you choose to book with us again in the near future.Kindest regards,Manager

10/10 Excelente

Key Yalcin

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Alles top!
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager el 16 abr. 2024
Dear Key,Thank you for your excellent review and we hope you choose to book with us again.Kindest regards,Manager

10/10 Excelente

Krissy

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had a great week long stay here. We didn’t have a noise problem. There’s a cute black cat that lives in the hotel. Very nice area with tons of restaurants and pubs nearby. Only complaint is the stairs and there wasn’t a deadbolt on the door. A lift would have honestly made the stay perfect. The shower had poor water pressure as well but the water was always hot.
Se hospedó 7 noches en marzo de 2024
Respuesta de Manager el 16 abr. 2024
Dear Krissy,Thank you for your lovely review and we are delighted to hear you enjoyed your stay with us. We do hope to see you again in the near future.Kindest regards,Manager

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Best neighborhood in London, a lot of restaurants nearby, subway station nearby. The apartment was renovated and the people who work there are very helpful.
Se hospedó 7 noches en marzo de 2024
Respuesta de Manager el 16 abr. 2024
Dear William,Thank you for your kind comments and we are delighted you enjoyed your stay with us. We hope to see you again in the near future.Kindest regards,Manager

10/10 Excelente

Cora

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager el 30 mar. 2024
Dear Cora,Thank you for your excellent scoring review.Kindest regards,Manager

8/10 Bueno

Christopher

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cute place with easy access to transit and a great neighborhood
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 30 mar. 2024
Dear Christopher,Thank you for your lovely review and we are pleased you enjoyed the location of our hotel.Kindest regards,Manager

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bien placé dans le centre lit confortable
Respuesta de Manager el 25 mar. 2024
Dear Thomas,Thank you for your excellent review and we are happy you enjoyed your stay with us.Kindest regards,Manager

10/10 Excelente

Ryan Patrick

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great central location that is close to bus stop and tube. Multiple grocery stores are close as well as great local restaurants that serve diverse foods
Se hospedó 6 noches en marzo de 2024
Respuesta de Manager el 18 mar. 2024
Dear Ryan,Thank you for your excellent review and we are pleased to hear you enjoyed the location of our hotel. We hope to see you again in the near future. Kindest regards,Manager

10/10 Excelente

Daniel

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024
Respuesta de Manager el 18 mar. 2024
Dear Daniel,Thank you for taking the time to rate your recent stay with us. Kindest regards,Manager

10/10 Excelente

Marcel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ryan is a really nice Host. Friendly and upcoming. Helped with getting around the area. Also Clean roomd with everything you need. Can recommend 👍
Respuesta de Manager el 17 mar. 2024
Dear Marcel, Thank you for your delightful review and we are very pleased you enjoyed your stay. We hope you choose to visit us again in the future. Kindest regards,Manager

10/10 Excelente

James

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent and good value
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 4 mar. 2024
Dear James,Thank you for your excellent scoring review and we hope you choose to book with us again in the future.Kindest regards,Manager

10/10 Excelente

Steffany

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
This is the perfect location to stay in. Easy walk to the tube, cute neighborhood, friendly staff! Couldn't recommend it enough!
Se hospedó 5 noches en febrero de 2024
Respuesta de Manager el 26 feb. 2024
Dear Steffany,Thank you for your excellent review and we are happy to hear that you enjoyed your stay. We do hope to see you again in the near future.Kindest regards,Manager

10/10 Excelente

Angel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location and safe area
Se hospedó 4 noches en febrero de 2024
Respuesta de Manager el 12 feb. 2024
Dear Angel,Thank you for reviewing your recent stay and we are delighted to hear you enjoyed the location of our hotel.Kindest regards,Manager

2/10 Terrible

MAHART

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bad customer service Unprofessional
Se hospedó 13 noches en enero de 2024
Respuesta de Manager el 12 feb. 2024
Dear Mahart,We are very disappointed to read your review and this will be looked into further.Kindest regards,Manager

8/10 Bueno

Jacky

Le gustó: Limpieza, comodidad de la habitación
Great aparthotel. Small kitchinette. Fine to do a ready meal and enjoy your own breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 12 feb. 2024
Dear Jacky,Thank you for your delightful review and we are pleased to hear you enjoyed the facilities of our rooms. We hope to see you again in the near future. Kindest regards,Manager

2/10 Terrible

Tom

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 18 mar. 2024
Dear TomThank you for taking the time to rate your recent stay with us and we are disappointed to see the low scoring.Kindest regards,Manager

2/10 Terrible

Caroline

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Misleading Hotel Information
I’m very annoyed about the whole experience. This has been a misleading experience from booking. The photo bears absolutely no relation to the room I was shown the £75 is not mentioned. I have been harassed by the hotel for the key (a card key) and will send it. I had to find another hotel at considerable additional expense as I did not feel safe. I have told them I will post you key but I would suggest that it is an absolute lie that they only have one key for the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 8 feb. 2024
Dear Caroline,We have read your review with disappointment and assure you that we will be looking further into this matter.Kindest regards,Manager

8/10 Bueno

Jimmy Latimer

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Manager el 18 mar. 2024
Dear Jimmy, Thank you for taking the time to rate your recent stay with us. Kindest regards,Manager

10/10 Excelente

Steven

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Altogether a great stay and many thanks
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 5 feb. 2024
Dear Steven,Thank you for your recent stay with us and we are delighted to hear you enjoyed your stay. We hope you choose to visit us again in the future. Kindest regards,Manager

10/10 Excelente

Iain

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 16 mar. 2024
Dear Iain,Thank you for booking with us. We look forward to see you soon when you visit Shoreditch again.Kind regards,Manager

10/10 Excelente

Crystal

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very much enjoyed my stay check in was super easy, the property had everything needed it was super clean, very spacious and had all local shops within walking distance which was useful. Friendly and helpful staff. I will definitely stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 25 ene. 2024
Dear CrystalThank you for your lovely comments and we are delighted to hear that you had an enjoyable stay with us. We look forward to seeing you again in the future. Kindest regards,Manager

6/10 Aceptable

Patrick

Viajó con su pareja, Viajó con mascotas
No le gustó: Estado de la propiedad e instalaciones
We stayed at this property for almost a month. Overall our stay was OK and the staff were lovely. The building is so different from the pictures on the listing that they might as well be from a different hotel. The building is tired and suffering from a lot of very badly bodged DIY fixes almost everywhere you look. The tiling looks like it was done blindfolded and the general standard of the finish was like it had all been done in a rush by someone who didn’t really know what they were doing. Our initial room (4a) was very dark and dingy, poorly laid out and all the walls are covered in freestyle Artex artwork. The windows looked directly into a service space on the roof with filthy ducting and building detritus. The toilet, sink and shower were also blocked so we were moved into a much nicer room facing Rivington Street. Although the room was much lighter, neither of the 2 windows would close properly meaning any noise outside (like the nightly 11pm bin Lorries) was very loud in the room. We weren’t too bothered by this but this is a very noisy area esp. at the weekend so be prepared. The kitchen was fine and having your own laundry facilities is a bonus. The cooker hood was missing most of its buttons, the microwave lcd screen wasn’t working and both rooms had an absolute bare minimum of cooking and eating implements so be prepared to improvise. There is a very pungent smell in the foyer when you open the front door and this did not shift for our whole stay.
Se hospedó 28 noches en diciembre de 2023
Respuesta de Manager el 20 ene. 2024
Dear Patrick,Thank you for taking the time to review your stay in 2023. We are refurbishing all the rooms one by one and the apartment you stayed in, is now undergoing refurbishment. We are refurbishing one apartment at a time to avoid inconvenience for other guests. This is the reason you had 50% dicount on your booking price.We hope that when you book again with us, you will be fully satisfied. Kindest regards,Manager

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Convenient for Liverpool Street
Very convenient place to stay. Everything worked fine. Windows are a bit drafty but other than that it was great
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 20 ene. 2024
Dear John, Thank you for your recent stay with us. We are happy to hear the location of our property was well-suited to you and that you enjoyed your stay. Kindest regards,Manager

8/10 Bueno

Geoffrey

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Small apartment but ideal for me as a 1 night stay. Clean with all you need, even an ironing board!! Comfortable double bed, nice big shower etc.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 18 ene. 2024
Dear Geoffrey, Thank you for your recent stay. We are pleased to hear that the room was clean and comfortable.We hope you choose to book with us again.kindest regards,Manager

10/10 Excelente

khalid

Se hospedó 5 noches en enero de 2024
Respuesta de Manager el 23 ene. 2024
Dear Khalid,Thank you for choosing to stay with and we are happy to hear you enjoyed your stay and would stay with us again. Kindest regards, Manager

8/10 Bueno

Samuel

Se hospedó 1 noche en enero de 2024
Respuesta de manager el 23 ene. 2024
Dear Samuel,Thank you for taking the time to review your recent stay with us and we are delighted to hear you enjoyed your stay. We hope you choose to visit us again in the near future. Kindest regards, Manager

4/10 Mediocre

Bilal

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property had really bad sewerage smell as you enter. There was a dead mouse in the staircase. The room was very basic and smell of damp.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 5 feb. 2024
Dear Bilal,We are sorry to read your review and we are making investigations into your comments. Kindest regards,Manager

10/10 Excelente

Lucy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean hotel and my apartment was nice with large smart tv I enjoyed watching my movie and had takeaway food in my room. Was lovely time with my partner. Nice area and good ambience around. Will come back next time
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 13 ene. 2024
Dear Lucy,We are pleased to hear you enjoyed your stay and would choose to stay with us again.Kindest regards,Manager

10/10 Excelente

Lucy

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very comfortable bed to sleep all night. Staff is very polite and help to me during my stay. My room was very clean. I had a good shower. Everything works well.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We appreciate your good comments.We look forward to see you soon.Kind regardsManager

8/10 Bueno

Christian

Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We look forward to see you soon when you visit Shoreditch again.Kind regardsManager

8/10 Bueno

Brahim

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Tres bien situé. Vous avez droit à deux papiers hygiéniques par jour. Un nettoyage du condo une fois par semaine. Trop petit pour 6 personnes. 4 chaises comptoir pour manger, dans une chambre. Les deux autres n’ont pas ou manger. Si vous êtes 5 et plus. Difficile et trop petit. Pour 4 excellent. Sinon globalement notre séjour s’est bien passé.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us.We only allow 4 Adult but as you came a long way to stay with us, we allowed extra as we were fully booked. You need to book next time two apartments for 6 people. We can clean more times but you must pay for the golden service if you want it cleaned every day. We can clean twice a week free as complimentary. Kind regardsManager

10/10 Excelente

Keith

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I enjoyed the area around the hotel. It is an amazing place in London. Hotel is placed in the centre of shoreditch. Feels like to stay in the hotel for ever but it is very expensive area. I like the small staff team. Everyone is very helpful. It is really a great clean hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 ene. 2024
Dear Keith,Thank you for staying with us and we are happy to hear you enjoyed the location of our apartments and found the hotel to be clean.Kindest regards,Manager

10/10 Excelente

Richard

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My apartment was clean and I watched my movie on smart Tv. Was a nice relaxing time during Christmas time. Had brought our food which we enjoyed eating. Nice kitchen facilities
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We appreciate your good comments for our hotel.We look forward to see you soon.Kind regardsManager

8/10 Bueno

Damiano

Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. Thank you for giving us a review.We look forward to see you soon.Kind regardsManager

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location and room was clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We appreciate your good coments and we assure you that we are continuously improving the quality of the rooms and the hotel for the comfort of our guest. We look forward to see you soon.Kind regardsManager

10/10 Excelente

Keith

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was lovely to spend Christmas time at the hotel . Everything around was nice and quiet. Breakfast cafe was open.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. Our staff is very to know that you enjoyed your Christmas time with us.We look forward to see you soon.Kind regardsManager

10/10 Excelente

Sunil

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This hotel is small and clean and I like to stay here more often. It is close to my office in Shoreditch. I had a good sleep but the area is busy. It is not good for people who cannot sleep. There are restaurants and if you open window you can hear noise. Windows are double glaze but I like the window open to sleep with fresh air.
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We appreciate your good comments which are very much apprciated.We look forward to see you soon.Kind regardsManager

10/10 Excelente

Sunil

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location is very good and close to the station. I like the staff as they are very friendly and most of the best places to eat are just 5 minutes away.
Respuesta de Manager el 4 ene. 2024
Dear GuestThank you for booking with us. We appreciate your time to write such lovely comments about our hotel and the area around the hotel.We look forward to see you soon.Kind regardsManager

10/10 Excelente

Ravi

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Dear GuestThank you for choosing to stay with us.It has been our pleasure to look after you during your stay with us.Our staff is dedicated to give the best service and will always continue with their best efforts.Kind regardsManager

4/10 Mediocre

Britain S

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
The employees were extremely friendly and helpful, however, the room left much to be desired. Firstly, the room had no interior lock, which was concerning when an employee entered my room 5 minutes before I took a shower. Secondly, there appeared to be mildew in the shower, and only around 30 seconds of hot water before it went cold. I had to turn the shower off for a couple minutes to get another 30 seconds of warm water. Thirdly, the sheets had multiple stains on them, even though they did appear to be freshly washed. Lastly, when I was there, there was also a cat which repeatedly urinated and defecated on the interior entry mat. I'm not sure if this cat lived there or was a guests, but the entry way consistently smelled bad.
Se hospedó 8 noches en noviembre de 2023
Respuesta de Manager el 4 ene. 2024
Dear GuestYou have made so many complaints and yet you did not go to the reception even once to make any one complaint. The hot water comes continuously hot, if you change the setting and you must have learned it yourself. Secondly we had changed the shower silicone just before you checked in. There was no mould as you claimed. Thirdly, sheets had no such marks and we always use new linen if the old one get damaged by the guest. Finally we do allow pets in the hotel as we are pet friendly hotel and you can see before you book. You booked a small studio apartment and wanted a free upgrade. We would have given you free upgrade but we were fully booked. We have banned you from staying with us in the near future.Yours SincerelyManager

10/10 Excelente

Sunil

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My room was clean and very comfortable. I had a clean kitchen when I prepared my breakfast. I like the bed and had a nice sleep. I enjoyed my stay. Hotel is very central in Shoreditch. I came to attend my office Christmas party. I will definitely come back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Dear SunilWe thank you choosing to stay with us.Our staff team is very pleased to receive such good comments.We look forward to see you soon.Kind regardsManager

4/10 Mediocre

Ben

Viajó con su pareja
No le gustó: Limpieza, servicios
Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Dear BenWe are not able to check-in after midnight. If you could not check-in by midnight, You will be marked no show and will be fully charged.We apologise for the inconvenience. Kind regardsManager

8/10 Bueno

Linda

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
As a family of five with teenagers, the accommodation was perfect for our needs for our weekend away. Beds comfort, hot shower, friendly reception, etc. The only down side was the noise outside (bars) so don’t expect a peaceful nights sleep a Saturday night!! Maybe worth investing in secondary glazing! Otherwise we had a comfortable, lovely stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Dear LindaWe appreciate your comments about our hotel. We have double glazing windows and if you open it the street noise.We are in the middle of the Shoreditch restaurant area and many people are walking around making noises.Kind regardsManager,

6/10 Aceptable

Cedric

Le gustó: Limpieza
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Dear CedricThank you for booking with us.We do not offer breakfast as there is kitchen for cooking and there are many cafes around our hotel to eat our breakfast.Kind regardsManager

2/10 Terrible

Marge

Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 12 dic. 2023
Dear MargeWe do not allow smoking in the room. you do not have to be angry when you were stopped from smoking in the room.We have now banned you from staying with us.Your SincerelyManager

2/10 Terrible

Nicola

Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 11 dic. 2023
Dear NicolaWe appreciate you have not been very happy as we did not have a number of rooms available for you to choose. We were fully booked and we could offer the last room available on the day which is liked by many other guest but you did not like it for your own reason. If you book again, we will upgrade you free of costs.Kind regardsManager

8/10 Bueno

Chris

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 11 dic. 2023
Dear ChrisThank you for staying with us. We appreciate your comments, which help us to improve our services. We thank you for taking your time to review our hotel.Kind regardsManager