2 bars/lounges, wine bar

Opiniones sobre Apex Temple Court Hotel

4 out of 5
Apex Temple Court Hotel
1-2 Serjeants Inn, Fleet Street, London, England

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 1005 de 1308 opiniones" "
Evaluación: 8 - Bueno. 227 de 1308 opiniones" "
Evaluación: 6 - Aceptable. 45 de 1308 opiniones" "
Evaluación: 4 - Mediocre. 16 de 1308 opiniones" "
Evaluación: 2 - Terrible. 15 de 1308 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

irene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Siempre que viajo a Londres elijo el Apex Temple Court. No hay mejor opción en cuanto a calidad, precio y servicio.
Se hospedó 3 noches en febrero de 2024
Respuesta de Petronela el 7 mar. 2024
Dear Irene,Thank you so much for your loyalty and your kind words! We're thrilled to hear that you consistently choose Apex Temple Court when traveling to London. It's wonderful to know that you find our hotel to be the best option in terms of quality, price, and service. We truly appreciate your continued support and look forward to welcoming you back on your next visit to London.Kind Regards,PetronelaNight Manager

10/10 Excelente

Ricardo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel está en una zona privilegiada. Londres es increible y este es un gran lugar para hospedarse. ❤️
Se hospedó 3 noches en diciembre de 2023
Respuesta de Petronela el 11 ene. 2024
Dear Ricardo,Thank you for awarding us with top marks following your recent stay at Apex Temple Court Hotel.We're thrilled to hear that you enjoyed your stay and found our hotel to be in a privileged area. London is indeed an incredible city, and we're delighted that our location added to your overall experience. We look forward to welcoming you back for another fantastic stay.Kind Regards,Petronela, Night Manager

10/10 Excelente

javier

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I wanted a full size bed and got 2 twin beds.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Petronela el 4 nov. 2023
Dear Javier,We apologize for the inconvenience you experienced with the bed arrangement. Your comfort is important to us, and we regret that we did not meet your expectations in this regard. Please feel free to communicate any specific preferences or requests for your next stay, and we will do our best to ensure a more comfortable and enjoyable experience. Thank you for choosing us, and we look forward to the opportunity to serve you better in the future.Kind Regards,Petronela, Night Manager

10/10 Excelente

Ismael Benjamin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente hotel con desayuno buenísimo
Se hospedó 3 noches en octubre de 2023
Respuesta de Petronela el 19 oct. 2023
Dear Ismael,Thank you for your review and for choosing Apex Temple Court Hotel. We're delighted to hear that you had an excellent experience at our hotel, especially with our breakfast. We appreciate your kind words and look forward to welcoming you back on your next visit. Kind Regards,Petronela, Night Manager

10/10 Excelente

Henriette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Definitely recommend!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hinnan el 27 sept. 2023
Thank you for the positive feedback following your stay with us! We are delighted you enjoyed your time here at Apex Temple Court Hotel, and we hope to see you again soon Henriette!

8/10 Bueno

alejandro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy mal que no ponen sábanas y no puedes dormir pues te tapas con dubet y muy caliente. Los duvets con bolas
Se hospedó 4 noches en septiembre de 2023
Respuesta de Petronela el 29 sept. 2023
Dear Alejandro,Thank you for taking the time to write a review after your recent stay with us, and we appreciate you choosing to stay with us in Apex Temple Court Hotel.We apologize for the inconvenience you experienced regarding the bedding. Your feedback is valuable, and we appreciate you bringing this to our attention. Thank you for choosing us, and we hope to have the opportunity to serve you better next time.Kind Regards,Petronela, Night Manager

6/10 Aceptable

Juan Pablo

Se hospedó 2 noches en septiembre de 2023
Respuesta de Petronela el 23 sept. 2023
Dar Pablo,Thank you very much for your recent stay with us at the Apex Temple Court Hotel and for taking the time to give us your feedback.We hope to welcome you back in the near future.Kind Regards,Petronela, Night Manager

10/10 Excelente

TERESA REGINA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Llegue antes del horario del check in y no tuvieron ningún problema en entregarme la habitación enseguida. Personal muy atento, la cama excelente muy cómoda. Barrio ideal , volvería de todos modos
Se hospedó 1 noche en agosto de 2023
Respuesta de Petronela el 14 ago. 2023
Dear Teresa Regina,Agradecemos mucho que haya compartido su experiencia de su reciente estadía. Estamos encantados de saber que nuestro equipo pudo acomodar su llegada temprana y proporcionarle su habitación de inmediato. Nuestro objetivo es asegurarnos de que nuestros huéspedes se sientan bienvenidos y cómodos desde el momento en que llegan.Es maravilloso que haya encontrado la cama excepcionalmente cómoda y que el personal haya sido atento durante su estancia. Valoramos mucho sus palabras de elogio hacia nuestro equipo.Nos complace saber que disfrutó del barrio y que tiene la intención de regresar en el futuro. Siempre estaremos aquí para recibirlo con los brazos abiertos y brindarle otra experiencia inolvidable. ¡Esperamos con ansias su próxima visita!

10/10 Excelente

Bruno Esteban

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
100% recomendable
Todo excelente. Ubicacion/servicios/instalaciones. Nos fue complicado encontrar la entrada al hotel porque el gps nos mandaba por otro lado. A 5/6 cuadras de St Paul, y muy cerca para ir caminando a London Eye y al Big Ben. Nos toco una habitación linda, comoda y espaciosa para 2 personas.
Se hospedó 5 noches en abril de 2023
Respuesta de Hinnan el 9 abr. 2023
Dear Bruno Esteban, Thank you for taking the time to review Apex Temple Court Hotel. Thank you so much for the excellent rating and your kind words about the facilities and hotel location. Your feedback is extremely valuable as it helps me to address areas of our service which require attention. We apologise for the difficulty in finding the Hotel, but we are very pleased you enjoyed your stay with us. Kind Regards, Hinnan

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de lina ali el 28 feb. 2023
Thank you for your review!

10/10 Excelente

Veronica

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opción!
En general el hotel muy cómodo, buena ubicación, y el personal muy amable!
Se hospedó 3 noches en diciembre de 2022
Respuesta de Apostolos el 6 ene. 2023
Dear Veronica,Thank you for staying with us and for sharing your feedback.We are very happy that you found our location comfortable and you appreciated the service you received from the team.We look forward to welcoming you back very soon.Best Regards,Apostolos FanarisCluster Front Office Manager

10/10 Excelente

JESUS

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alojamiento con buena ubicación y habitaciones muy amplias. El personal muy bien, aunque al hacer el check in el recepcionista no nos habló del desayuno y perdimos el del primer día. Utilizamos el club lounge y nos encantó. Tampoco nos dieron las indicaciones pertinentes al llegar. Aún así, la estancia nos gustó mucho.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Audrey el 13 dic. 2022
Thank you for choosing Apex Temple Court Hotel, we are pleased to hear about your guest stay experience.And have taken note of your feedback to bring up to our team member a sharpen attention to details.We sincerely apologise that you could not make entirely the most of your stay in our Hotel like enjoying our well made breakfasts from our skilled chefs.You can trust that your notes have been taken into consideration and we will make sure that your next stay in our Hotel shall be flavoured and remarkably memorable.We look forward to see you back at Apex Temple Court.Kind regards,Audrey Badji - Apex Temple Court

8/10 Bueno

Claudia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
la ubicacion
Se hospedó 4 noches en octubre de 2022
Respuesta de Apex Temple Court el 31 oct. 2022
Thank you for your feedback and wonderful rating!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2022
Respuesta de lina ali el 12 ago. 2022
Thank you for posting your positive review. At Apex, we value your time and always strive to provide fast and efficient service. Your feedback is very important and helps us grow so we appreciate it.

10/10 Excelente

Maria jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
LO MÁXIMO
El mejor hotel de City of London. LO MÁXIMO. Todo cerca y es un cuarto muy muy limpio, me encantó. Las personas son demasiado amables.
Se hospedó 4 noches en junio de 2022
Respuesta de Audrey el 15 jul. 2022
Thankyou for choosing Apex Temple Court, we sincerely value your feedbacks and would be delighted to welcome you back in our Hotel for more remarkable staycation in our Hotel. Kind regards, Audrey Badji - Apex Temple Court

10/10 Excelente

EFREN

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2022
Respuesta de Audrey el 7 jul. 2022
Thank you for choosing Apex Temple Court, we sincerely appreciate your feedbacks and would be delighted to welcome you back in our Hotel for another great guest stay experience. Kind regards, Audrey Badji - Apex Temple Court

10/10 Excelente

Michael, Ropley

Viajó con su pareja
Le gustó: Limpieza
Lovely property within the historic area of the Inns of Court. Everything was first class. We had the inclusive breakfast which was very good and great value for money. Only one small point no usb charging points in the rooms.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff, great location - quiet but very convenient.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a Junior suite - nice a roomy - some of the furniture was a little worn. Breakfast in room was a little hit and miss on the temperature stakes (I hate cold toast) but tasted lovely.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Juli

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was very lovely and modern facility. Liked being on Fleet Street during Easter weekend...so quiet. Very convenient to Trafalgar Square and a 5 minute walk from the Tube. Also on a bus route if we did not feel like walking. Had some difficulty getting the staff to regulate the cooling system in the room.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

BRUNO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great!!! I recommend, and want to glad the excellent care about the front desk people, principally for Michael and Cameron.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

Laura

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Small rooms, not able to lower temperature, limited outlets for devices and limited daily cleaning
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Terri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alles super.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Egbe

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall excellent hotel for business or leisure stays within walking distance of Chancery lane tube station. Friendly and helpful staff and rooms were so quiet you could almost forget you were in central London. WiFi was very spotty which was unacceptable given on business travel.
Se hospedó 3 noches en abril de 2024
Respuesta de Hinnan el 19 abr. 2024
Dear Egbe,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments and are delighted to hear that you found our location convenient for both business and leisure purposes. Our team takes pride in providing friendly and helpful service, and we’re glad to know that you felt taken care of during your stay.Regarding the WiFi, we apologise for any inconvenience you experienced. We understand that reliable internet connectivity is crucial, especially for business travelers. We will certainly look into improving the WiFi service to ensure a seamless experience for our guests.Once again, thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable stay.Kind regards, Hinnan Night Manager

8/10 Bueno

Geoff

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good valued and comfortable hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Petronela el 17 abr. 2024
Dear Geoff,Thank you for your feedback! We're glad to hear that you found our hotel to be good value and comfortable.Providing excellent value and comfort for our guests is important to us, and we're delighted that we could meet your expectations. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Classy hotel and location
Se hospedó 2 noches en abril de 2024
Respuesta de Petronela el 17 abr. 2024
Dear David,Thank you for your feedback! We're thrilled to hear that you found our hotel and location classy.We strive to provide a sophisticated and enjoyable experience for all our guests, and we're glad that we could meet your expectations. We look forward to welcoming you back again in the future for another memorable stay!Kind Regards,PetronelaNight Manager

10/10 Excelente

Keith

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant and great size rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Petronela el 17 abr. 2024
Dear Keith,Thank you for your feedback! We're delighted to hear that you found our rooms pleasant and of a great size.Providing comfortable and spacious accommodations is important to us, and we're glad that we could meet your expectations.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

10/10 Excelente

Russell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient cozy, modern hotel. Elegantly designed, lovely public spaces.
Se hospedó 2 noches en abril de 2024
Respuesta de Petronela el 17 abr. 2024
Dear Russell,Thank you for your feedback! We're delighted to hear that you found our hotel convenient, cozy, and modern. It's wonderful that you enjoyed our elegantly designed public spaces.We strive to provide a comfortable and stylish environment for all our guests, and we're glad that we could meet your expectations.We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

10/10 Excelente

Linsei

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sono tornata in questo hotel a distanza di qualche anno e il soggiorno è stato magnifico esattamente come la prima volta. La camera molto bella, pulita e spaziosa. In camera di hanno tutti i principali confort dalla macchina per il caffè espresso, al bollitore con una selezione di ottimi tè, acqua, biscottini, pop corn e altro, tutto completamente gratuito. Il personale molto gentile. Ottima sia la colazione che la cena in hotel. Comodissimo se si arriva da Gatwick, fermata della linea Thameslink a pochissimi minuti. In meno di 10 min a piedi si arriva in pieno Covent Garden. Ottimo hotel per servizi e posizione strategica.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property in good location, between St Pauls and Covent Garden, all walkable. Are felt safe and quite.
Se hospedó 2 noches en abril de 2024
Respuesta de Petronela el 17 abr. 2024
Dear John,Thank you for your feedback! We're glad to hear that you found our property to be nice and well-located, Ensuring our guests feel safe and comfortable is a top priority for us, and we're pleased that you felt safe and found the surroundings quiet during your stay.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again in the future for another enjoyable stay!Kind Regards,PetronelaNight Manager

10/10 Excelente

Dale

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Pauline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable in a great location within walking distance to restaurants and theaters. Helpful staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Petronela el 10 abr. 2024
Dear Pauline,Thank you for your positive feedback! We're delighted to hear that your experience with us met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back on your future travels.Kind Regards,PetronelaNight Manager

10/10 Excelente

Kazuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
とてもサービスが良くてまた利用したいと思った。
Se hospedó 7 noches en marzo de 2024
Respuesta de Petronela el 10 abr. 2024
Dear Kazuki,Thank you for your feedback from your recent stay with at Apex Temple Court Hotel and for your positive score when visiting London. We look forward to welcoming you back.Kind Regards,PetronelaNight Manager

10/10 Excelente

Morag

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Petronela el 10 abr. 2024
Dear Morag,Thank you for awarding us with top marks following your recent stay at Apex Temple Court Hotel.We look forward to welcome you again.Kind Regards,PetronelaNight Manager

10/10 Excelente

Piret

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious room with good amenities. Enjoyed the location and hospitality.
Se hospedó 1 noche en abril de 2024
Respuesta de Petronela el 9 abr. 2024
Dear Piret,Thank you for your feedback! We're delighted to hear that you enjoyed your spacious room with good amenities and that you found the location and hospitality to your liking. Providing comfortable accommodations and excellent service is important to us, and we're glad that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards,PetronelaNight Manager

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Naomi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious room, great breakfast and wonderful staff!
Respuesta de Petronela el 9 abr. 2024
Dear Naomi,Thank you for your feedback! We're thrilled to hear that you enjoyed your spacious room, great breakfast, and the wonderful service provided by our staff. Providing comfortable accommodations, delicious meals, and exceptional service is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards,PetronelaNight Manager

10/10 Excelente

Caroline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Petronela el 6 abr. 2024
Dear Caroline,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.Creating memorable experiences our guests want to share is our purpose, and we are thrilled to see that we have done this for you from your stay. We hope to have the opportunity to welcome you back as our valued guest.Kind Regards,PetronelaNight Manager

10/10 Excelente

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best small hotels I've stayed at in London. Spotless room and bathroom. The size of the bathroom was impressive! Comfy beds and quiet location. We didn't book breakfast. Would definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Hinnan el 5 abr. 2024
Dear Ruth,We’re delighted to hear that you have ranked us as one of the best hotels you’ve stayed at in London. It’s wonderful to know that the cleanliness of our rooms and the spaciousness of our bathrooms made a positive impression.We’re also glad that you found the beds comfortable and the location quiet for your stay.Your high praise is greatly appreciated, and we hope to welcome you back again in the future.Warm regards, Hinnan Night Manager

8/10 Bueno

Silvia

Le gustó: Limpieza
Hotel situato all'interno di una corte a circa 10 minuti a piedi dalla fermata della metro Temple, oppure raggiungibile molto facilmente con il bus 15 che ferma proprio lungo la strada. Cosa mi è piaciuto: l'upgrade gratuito che ho ricevuto, il silenzio estremo nonostante la mia camera fosse a piano terra e affacciasse sul cortile con i tavolini dell'hotel, la presa USB a muro, lo scalda salviette, il kit di cortesia firmato Antipodes e la presenza di bevande (tè, caffè, acqua) gratuita. Cosa NON mi è piaciuto: l'ingresso da Fleet Street ti fa entrare da una porta praticamente alle spalle della reception, se invece passi per uno dei due vicoli a destra o a sinistra dell'ingresso si vedono facce poco rassicuranti. Il materasso della camera 32 era molto vecchio perché troppo morbido e rotto in più punti, i cuscini erano un po' duri. Purtroppo ho dormito molto scomoda. Al check-in nessuno chiede un documento di identità né è richiesto un deposito cauzionale: questo può essere un pro o un contro per qualcuno. In ogni caso la reception è stata in contatto con me via mail per richiesta di feedback e recepito il mio appunto sul materasso che andranno a verificare.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hinnan el 5 abr. 2024
Dear Silvia,Thank you for sharing your detailed feedback about your recent stay at Apex Temple Court Hotel. We’re delighted to hear that you appreciated the complimentary upgrade, the quiet room, and the amenities provided.We have taken note of your concerns regarding the entrance from Fleet Street and the condition of the mattress and pillows in room on this occasion. Please accept our apologies for any discomfort you experienced. We will be inspecting the mattress and pillows to address and rectify these issues promptly.We appreciate you bringing this to our attention as it helps us improve our service. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable experience.Kind regards,Hinnan Night Manager

8/10 Bueno

Garry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean. Staff were great. No usb ports anywhere in the room. TV did not work.
Se hospedó 2 noches en marzo de 2024
Respuesta de Petronela el 9 abr. 2024
Dear Garry,Thank you for your feedback. We're pleased to hear that you found our hotel very clean and that you had a positive experience with our staff. However, we apologize for any inconvenience caused by the lack of USB ports in your room and the issue with the TV not working. Your comments are valuable to us, and we will look into these matters to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.Kind Regards,PetronelaNight Manager

10/10 Excelente

jeff

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly staff. Manager went above and beyond setting up an extra bed when visiting my daughter in London her apt hot water went out. Great folks.
Se hospedó 2 noches en abril de 2024
Respuesta de Hinnan el 5 abr. 2024
Dear Jeff,We’re so pleased to hear that you had a positive experience with our staff and that the manager was able to accommodate your needs promptly. We always aim to ensure our guests feel taken care of, especially in unexpected situations like the one you encountered.Thank you for recognising our team’s efforts, and we look forward to welcoming you back soon.Warm regards, Hinnan Night Manager

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Petronela el 1 abr. 2024
Dear Adrian,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.Creating memorable experiences our guests want to share is our purpose, and we are thrilled to see that we have done this for you from your stay. We hope to have the opportunity to welcome you back as our valued guest.Kind Regards,PetronelaNight Manager

10/10 Excelente

Hong P

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location. Property is clean.
Se hospedó 4 noches en marzo de 2024
Respuesta de Petronela el 31 mar. 2024
Dear Hong,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.We're pleased to hear that you found our property to have a convenient location and to be clean. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back again in the future!Kind Regards,PetronelaNight Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great stay. Very clean, quiet and comfortable room. Very good location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Petronela el 31 mar. 2024
Dear Michael,We appreciate your choice to stay at Apex Temple Court Hotel and for giving us top marks in your review.We're delighted to hear that you had a great stay with us! Thank you for your positive feedback regarding the cleanliness, quietness, and comfort of your room, as well as our convenient location. Providing a pleasant and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back again soon!Kind Regards,PetronelaNight Manager

8/10 Bueno

Eugene, Hollywood

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Did not meet expectations as advertised
Se hospedó 2 noches en febrero de 2024
Respuesta de Petronela el 30 mar. 2024
Dear Eugene,We apologize for falling short of your expectations. Your feedback is important to us, and we would appreciate hearing more about your experience so we can address any issues and improve our service. Please feel free to reach out to us directly with any concerns or suggestions you may have. We value your feedback and hope to have the opportunity to make things right.Kind Regards,PetronelaNight Manager

8/10 Bueno

Claire

Se hospedó 2 noches en marzo de 2024
Respuesta de Petronela el 29 mar. 2024
Dear Claire,Thanks for staying with us. We appreciate your feedback!Kind Regards,PetronelaNight Manager

10/10 Excelente

Helen

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable bed. Room was quiet even though I was next to the lift. Lovely coffee in room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Petronela el 25 mar. 2024
Dear Helen,Thank you for your feedback! We're delighted to hear that you found the bed very comfortable and enjoyed a quiet stay despite being next to the lift. Providing a peaceful environment for our guests is important to us, and we're glad we could deliver on that aspect. It's also great to hear that you enjoyed the coffee in your room. Your comfort is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,PetronelaNight Manager