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Opiniones sobre Metropole Hotel and Spa

4 out of 5
Metropole Hotel and Spa
Temple Street, Llandrindod Wells, Wales

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 103 de 234 opiniones" "
Evaluación: 8 - Bueno. 81 de 234 opiniones" "
Evaluación: 6 - Aceptable. 35 de 234 opiniones" "
Evaluación: 4 - Mediocre. 10 de 234 opiniones" "
Evaluación: 2 - Terrible. 5 de 234 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

John

Viajó en grupo
Reasonable spa facilities, lots of space and food was good but expensive- hate limited side dishes to a main and then having to order and pay more. Hotel is vast and winding, awful decor, creaky and noisy. Very large groups at 3.00 am in the morning. Parking is however plentiful. Bank holidays always push prices up but £125 for a single room is a lot of money for what you get. Paid less in Chester for a great hotel with much better facilities.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming old luxury hotel. Great spa add on. Nice integrated hotel restaurants on premise. Room fixings need some updating to todays look. Rooms are not as large as some other fine hotels. Wonderful old world luxury demeaner with lounging areas on the first floor and spa included with room. Seems to be a center for many activities. Positive experience for guests.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, lovely breakfast and evening meals. We used it as a base for our walking holiday. The pool steam room and hot tub were a very nice thought to come back too.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Natalie

Viajó con su pareja, Viajó por negocios
This a beautiful Hotel, the inside is tired and needs some tlc. However, the location is good, rooms are a good size. Plenty of parking.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Diana

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent. Will definitely come back
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Very hard mattress, also bunk bed mattress both very uncomfortable, the springs of the mattress could be felt when lay on it.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Miss

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Natalie

Viajó por negocios
Le gustó: Servicios
Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Anne

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Carl

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice friendly hotel
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Judith

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Interesting decor and history. Very attentive staff, clean and very good food. A treasure!
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Jake

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Geraldine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Emma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable winter break.
The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dr K L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Ben

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jacquie

Le gustó: Limpieza, personal y atención
Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

GUY

Viajó con su familia
Excellent hotel
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Amanda

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Tired decor
Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Deborah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with Victorian style spa, 2 restaurants, pub and patio area.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Margaret

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent customer service
Check in was efficient and friendly. We had an issue with the room, (not the hotels fault but ours due to a medical need), the receptionist on duty, Sophie, was an absolute star. She was exceptionally busy due to other guest check ins, but took the time to find us a suitable room. She was absolutely brilliant with all the queries from different guests. Calm, professional and friendly, an absolute asset to the company. Our room was warm, clean and comfortable. Had breakfast, plentiful supply of hot food, with the added advantage of gluten free food. We have stayed here before and would happily return,
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Nancie

Viajó con su pareja
Le gustó: Servicios
A very pleasant stay. Staff were excellent.
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Stella

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

David

Viajó con su pareja
Made welcome on arrival and service excellent the pool is brilliant
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Trace

Viajó con su pareja
Fantastic place, great breakfast, all in all 10 out of 10
Se hospedó 1 noche en agosto de 2023
Respuesta de Ilona el 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excelente

J M

Se hospedó 1 noche en agosto de 2023
Respuesta de Ilona el 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excelente

Alan

Se hospedó 1 noche en agosto de 2023
Respuesta de Ilona el 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excelente

Gaynor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very happy with our night stay at this beautiful h
Very happy with our night at the hotel. Beautiful spacious room with lovely view of the park. Very quiet and peaceful. Clean with everything we needed. Had meal in bar with was excellent. Staff were friendly and helpful. Would definitely recommend and visit again.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ilona el 4 sept. 2023
Thank you for your Feedback.Kind Regards

8/10 Bueno

Lou

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Happy ,Happy
Very pleasant stay, food was good ,staff were helpful . keep up the good work
Se hospedó 1 noche en agosto de 2023
Respuesta de Ilona el 4 sept. 2023
Thank you for your Feedback.Kind Regards

6/10 Aceptable

Phil

Viajó por negocios
Le gustó: Limpieza, personal y atención
In need of a renovation
Old style hotel but in need of updating. I felt the price of room vastly over priced but overall the hotel is very reasonable
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Decent but not great
In its day - this was probably a grand hotel and still has a sense of grandeur about it but it is definitely looking a little tired and out of date in places now. Having said that the rooms were a very good size, the swimming pool and gym were great and the service was good.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Alan

Le gustó: Limpieza, personal y atención
Good break
The hotel is huge which is its problem. It must cost a fortune to maintain and this is apparent. The town suffers with faded glory from the days when people flocked here for the spa waters . The town must find it difficult to maintain the number of large hotels. We enjoyed our stay Staff were friendly and helpful. Our room was large and comfortable. The only irritant was the sensor lighting in the bathroom. Our light wouldn’t go out so we had to block lights shining under the doors with pillows. The hotel’s size means it is popular with tour companies A good base for the area
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Paul, London

Viajó con su familia
Le gustó: Limpieza
Se hospedó 1 noche en julio de 2023

8/10 Bueno

R

Se hospedó 1 noche en julio de 2023

8/10 Bueno

alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room, staff, food and service was very good in all respects. Although the decor appears outdated andhas been the same for many years, it is kept to a very high standard of cleanliness and comfort and the decor actually fits the traditional, well-kept original features of the hotel.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Janet

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Barbara

My Metropole experience.
Mostly fine except for Dietary requirements I requested a dish from set three Course menu in the I A La Carte restaurant no way was that possible or to have one course on set menu without paying for three
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Martin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Deborah

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad choice of Metropole hitel
Our room was £170 per night inc breakfast. We were on the 2nd floor and were told that there was a lift, unfortunately we were on floor 1&1/2 and had to go down a number of stairs with luggage.The room photo showed a pleasant room with bedside cabinets etc - the reality was a room that was so small there was no room for bedside tables only a shelf running behind the bed to put spectacles,etc on ( not very accessible or secure). Moving on to the bathroom with 1 hand towel, 1 bath towel and 1/8 roll of toilet paper and a light that was on a timer - if you wanted more time you had to open the bathroom door again! Not very user friendly. The heating could be changed but no air conditioning or a fan (not sure if there was room for a fan) and as the room faced a busy road we could not open the window to let in some cool air to a very hot room. I think it was a single room for 2!The breakfast was totally self service inc tea, powdered juice and burnt toast! The cooked breakfast was mainly cold and not tasty. We spent quite a while looking for the juice and coffee machines tucked away out of sight. The waitresses did a super job of clearing away dirty plates but could have done a better job of bringing fresh tea (in a pot not out of a vending machine), juice (not powdered water) and toast that was either anaemic or burnt (we actually saw toast on fire coming out of the machine!). This hotel is overpriced, over hyped, not 4 star (based on the room not the spa) and bad value for money.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Sarah

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ashley

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Peter

Se hospedó 2 noches en abril de 2023

8/10 Bueno

Angela

Se hospedó 1 noche en abril de 2023

10/10 Excelente

David

Se hospedó 1 noche en abril de 2023

8/10 Bueno

steven

Se hospedó 3 noches en abril de 2023

10/10 Excelente

James

Se hospedó 1 noche en marzo de 2023