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Opiniones sobre Yellowstone Valley Lodge, Ascend Hotel Collection

3 out of 5
Yellowstone Valley Lodge, Ascend Hotel Collection
3840 US Highway 89 South, Livingston, MT

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 155 de 205 opiniones" "
Evaluación: 8 - Bueno. 39 de 205 opiniones" "
Evaluación: 6 - Aceptable. 9 de 205 opiniones" "
Evaluación: 4 - Mediocre. 1 de 205 opiniones" "
Evaluación: 2 - Terrible. 1 de 205 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Internet did not work, tv no work
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Roy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Tandin

Se hospedó 6 noches en abril de 2024

8/10 Bueno

Jerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely recommend this property
The hotel is a very pleasant property with an incredible view.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kathy

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Joan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was such a great find! The location was spectacular, the rooms were clean and the food was delicious. The staff could not have been nicer. It was a wonderful experience!
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Michael

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jay

Se hospedó 2 noches en agosto de 2023
Respuesta de Jaime el 17 ago. 2023
Thank you for the wonderful review we really value your feedback hope you will join us again soon.

8/10 Bueno

John, Junction City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing fancy but good location by the river.
Se hospedó 2 noches en julio de 2023
Respuesta de jaime el 13 jul. 2023
Thank you for taking the time to review us we appreciate and value your opinion and hope you will come back to see us.

10/10 Excelente

Rikkie

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We absolutely loved our stay! We only wish we could have stayed longer!
Se hospedó 1 noche en junio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for the lovely review! We hope to see you back again soon!

10/10 Excelente

Kirsten

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful spot right on the river, very secluded but close to bars and restaurants in Emigrant or Livingston. We would absolutely come back.
Se hospedó 2 noches en julio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for the excellent feedback we are so pleased you enjoyed your stay and hope you will come see us again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for your review we appreciate you taking the time to review us and appreciate all the positive feedback.

6/10 Aceptable

Matthew

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
The property itself was beautiful and in fairly good condition. The staff was friendly and there were plenty of amenities. My biggest disappointment in staying here would be the cleanliness. When we arrived at our cabin, the floors were quite dirty and there was even a dead bug on the floor by the bed. My husband and I stayed at the lodge for 6 days, and not once did we receive housekeeping. We asked and were told that we would receive housekeeping halfway through our stay at the lodge (about 3 days in), but housekeeping never came the entire time we were there. Also, the walls of the cabins are very thin and it didn’t feel private at all. We could easily hear the conversations of the people in the cabin next to ours from inside. Overall I did enjoy my stay here, and the lodge is a good place to stay. But given the price, I would have preferred to spend my money elsewhere where I would get a better quality experience for the amount I paid.
Respuesta de Jaime el 13 jul. 2023
Matthew,We apologize we did not exceed your expectations during your visit with us. We value your feedback and will take all your suggestions into consideration to improve on for the future. We hope you will consider visiting us again.

10/10 Excelente

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would definitely stay again
Quiet, pleasant room with amazing view. On site restaurant had limited dinner options on the higher end of cost and taste, ( not for everyone liking ). Complementary breakfast has simple but filling.
Se hospedó 1 noche en junio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for the generous review. We value your opinion and will consider other options to add to our dinner menu in the future. We hope to see you again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for the excellent review. We hope you will come back and visit again soon!

10/10 Excelente

Michelle, Denver

Se hospedó 1 noche en junio de 2023
Respuesta de Jaime el 13 jul. 2023
Thank you for your generous review we appreciate it and hope you will come back and see us.

10/10 Excelente

GARY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The beauty and serenity. The setting was beautiful and the staff was friendly and responsive
Se hospedó 1 noche en mayo de 2023
Respuesta de YVL management el 26 may. 2023
Thank you so much for staying with us! So glad you enjoyed it!

10/10 Excelente

Claire

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room also had a back door which led to a deck overlooking Yellowstone River. They have a restaurant on the premises. A little pricey, but the food was good.
Se hospedó 1 noche en mayo de 2023
Respuesta de Kevin & Danielle el 13 may. 2023
Thank you, Claire. So glad you enjoyed your stay!!

10/10 Excelente

Tonya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely breathtaking views! Everyone was so helpful and went out of their way to accommodate us and our fur babies for dinner. We will definately be comming back!
Se hospedó 1 noche en abril de 2023
Respuesta de Kevin & Danielle el 13 may. 2023
Thank you, Tonya! We appreciate you sharing your experience and we hope to see you again!

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Kurt

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable room, beds, and location were all superb.
Se hospedó 1 noche en agosto de 2022
Respuesta de YVL Management el 2 sept. 2022
Thank you so much for sharing your experience! Hope to see you again.

10/10 Excelente

Arthur

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff , cabins , view , food
Se hospedó 7 noches en julio de 2022
Respuesta de YVL Management el 27 ago. 2022
So happy to hear you enjoyed your stay! Always so nice to hear positive feedback!

10/10 Excelente

Penelope

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful
Se hospedó 1 noche en agosto de 2022
Respuesta de YVL Management el 27 ago. 2022
Thank you for sharing your experience! We appreciate the positive feedback.

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic setting, peaceful and tranquil with great views. Great if pricey restaurant.
Se hospedó 2 noches en agosto de 2022
Respuesta de YVL Management el 27 ago. 2022
Thank you, Barry! Hope to see you again!

10/10 Excelente

Jama

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful view. Breakfast was top notch!
Se hospedó 2 noches en julio de 2022
Respuesta de Danielle & Kevin el 5 ago. 2022
Thank you for sharing your experience, Jama! Glad you enjoyed your stay.

10/10 Excelente

Mary, New Lenox

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic riverside location. Cozy accommodations. Beautiful country. Will definitrly come back!
Se hospedó 2 noches en julio de 2022
Respuesta de Danielle & Kevin el 30 jul. 2022
Thank you, Mary! So glad to hear you enjoyed your stay.

10/10 Excelente

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2022
Respuesta de Kevin & Danielle el 21 jul. 2022
Thank you for staying with us, Kelly!

10/10 Excelente

Renee, Corona Del Mar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property! The views of the river and mountain range was breathtaking, friendly staff, and dinner was amazing! We'll definitely be back!
Se hospedó 1 noche en julio de 2022
Respuesta de Kevin & Danielle el 21 jul. 2022
So glad you enjoyed your stay! Hope to see you again soon.

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved it!
Se hospedó 1 noche en julio de 2022
Respuesta de Kevin & Danielle el 14 jul. 2022
Thank you staying with us, Kim!

8/10 Bueno

Joshua

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The views out my cottage window were amazing. The food at the restaurant was top notch, breakfast included!
Se hospedó 4 noches en junio de 2022
Respuesta de Kevin & Danielle el 14 jul. 2022
So glad you enjoyed the restaurant and views! Hope to see you again.

10/10 Excelente

Kayla

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I only wish we couldve stayed rhe whole time! Will be back! The property is gorgeous, the room was clean and cozy with the back deck. The restaurant food and morning breakfast were great!
Se hospedó 4 noches en junio de 2022
Respuesta de Kevin & Danielle el 14 jul. 2022
Thank you so much, Kayla!

10/10 Excelente

Nicole

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was amazing from the rooms to the views and the staf!
Se hospedó 2 noches en junio de 2022
Respuesta de Danielle & Kevin el 24 jun. 2022
So happy to hear you enjoyed your stay! We appreciate your feedback and thank you for sharing.

10/10 Excelente

Vickie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely beautiful property with river and mountain views
Se hospedó 1 noche en junio de 2022
Respuesta de Danielle & Kevin el 21 jun. 2022
Thank you, Vickie! We appreciate the positive feedback. Hope to see you again.

10/10 Excelente

kimberly

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful place!
Amazing views! Nice place and the staff is friendly. Great getaway!
Se hospedó 1 noche en junio de 2022
Respuesta de Danielle el 10 jun. 2022
So happy to hear you enjoyed your getaway to YVL! Thank you!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stunning views overlooking the river with the mountains in the background, very convenient to get to Yellowstone park.
Se hospedó 2 noches en mayo de 2022
Respuesta de Danielle el 10 jun. 2022
Thank you so much for choosing us!

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms with great views
Se hospedó 1 noche en mayo de 2022
Respuesta de Danielle & Kevin el 21 jun. 2022
So glad you enjoyed your stay! Thank you for choosing us! :)

8/10 Bueno

Rebecca

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed staying at Yellowstone Valley Lodge. The staff was friendly and helpful.
Se hospedó 6 noches en mayo de 2022
Respuesta de Danielle & Kevin el 21 jun. 2022
Thank you so much for staying with us!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Upscale & Rustic in Paradise Valley
These updated, riverside cabins were a delight to stay in. Stunning view of the river and snow capped mountains beyond. The bed was comfortable, bathroom cleans and the internet fast. We also enjoyed dinner and breakfast there at the on site restaurant and it was fantastic.
Se hospedó 1 noche en mayo de 2022
Respuesta de Danielle el 10 jun. 2022
Thank you so much for sharing your experience! Your review serves as encouragement to all of our staff as we strive to continuously improve and to provide an exceptional experience for our guests. We hope to see you again!

10/10 Excelente

Melinda

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very gorgeous place with a super view to wake up to. Cabins were nice and clean with all the needed amenities. The breakfast was amazing !! Thank you for making this part of our vacation unforgettable.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Frances

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was lovely, the patio out back with the stellar view of the Yellowstone River was worth the price of admission. A lovely property, great location, and terrific dining. I'll definitely visit again, and recommend it to other travelers.
Se hospedó 2 noches en octubre de 2021
Respuesta de YVL Management el 27 oct. 2021
Thank you, Frances! We appreciate your review and we are so glad to hear you enjoyed your stay. Hope to see you again next season.

10/10 Excelente

Corey James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good. No complaints
Se hospedó 3 noches en octubre de 2021
Respuesta de YVL Mangement el 22 oct. 2021
Thank you so much for staying with us!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The view was spectacular. Breakfast was excellent. Staff was friendly and helpful. We hope to stay here again someday.
Se hospedó 5 noches en octubre de 2021
Respuesta de YVL Management el 21 oct. 2021
Thank you for the kind words! We are so glad you enjoyed your stay and we have shared your review with our staff. :)

10/10 Excelente

Carol L

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We Absolutely Loved this place, from the rooms, to the porch an views an River. They had wonderful breakfast every morning, an something different every day.
Se hospedó 6 noches en octubre de 2021
Respuesta de YVL Management el 21 oct. 2021
Thank you, Carol! We appreciate you staying with us and hope to see you again.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay.
Gorgeous view of Yellowstone river and mountains from back deck.
Se hospedó 1 noche en octubre de 2021
Respuesta de YVL Management el 18 oct. 2021
Thank you, Paul! We are so glad to hear you enjoyed your stay. :)

10/10 Excelente

kris m.

Le gustó: Limpieza
Great
Grill was great. Beautiful view. All help was nice.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Randi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
What an incredible place. Beautiful and well appointed rooms, amazing views, lovely staff and delicious restaurant. They also have a great wine selection. Highly recommend.
Se hospedó 2 noches en octubre de 2021
Respuesta de YVL Management el 18 oct. 2021
Thank you for staying with us, Randi! We appreciate your feedback.

10/10 Excelente

Sherri R, Denver

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Rebecca

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was beautiful being right on the river, it is very quiet and peaceful. The hot water in the rooms does not last very long if you have multiple people. It is a about a 40 minute drive to the northern entrance of the park. The front desk workers were very nice as well. I would avoid the restaurant, it was one of the worst dining experiences of my life, but also one of the more expensive. You have to make reservations which the front desk worker did for me and I got a text confirmation. Once we walked in, we were looked at like we didn't belong there. She asked if we had reservations and you could tell she was flustered. She repeatedly said, well I don't have your reservation, I tried showing her my text confirmation, but she put her hand up and repeated that the reservation did not come through. We then waited to be seated. When it came time to order, my husband ordered the special, but at the same time the table of eight next to us was also ordering. Our waitress stopped taking our order, waited for him to take the table of eight, where they ordered the last of the specials, then proceeded to tell us that the special was gone and he had to order something else. It was the oddest thing I've ever seen. Overall the whole experience lasted 1.5 hours. We had already eaten at several wonderful places around the same price point in the days prior- the other restaurants were not only more welcoming but their food was actually good.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Danielle O.- YVL Management el 8 oct. 2021
On behalf of our entire team, I would like to apologize for your unfortunate experience regarding the restaurant. Your satisfaction is very important to us and we will be using the feedback you provided to immediately address this very concerning situation. We hope you will consider staying with us again as we will personally ensure you leave with superior service and accommodations on your next visit to Livingston. Thank you for your support.